Lennar Reviews in Charlotte, NC

There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs so that the house is done right. ... More

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like I may need to hire a professional to get this resolved or end up tracking red clay dust up the stairs for years to come. ... More

Great service and communications

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

The home was built great, no issues, the mortgage experience was a different and terrible experience.

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

Timely follow up on warranty issues.

It was a nice experience

Friendly people

Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.

This was my first home so cannot compare with other builders but it was a decent experience. The consultant I worked with would quickly respond to my questions. I feel they could have made closing more exciting, you do not meet any lennar representative while closing and getting keys.

Be sure everything is exactly as you want it. Once you close on yours home they are not so Really available! They do respond eventually, Just not as quickly.

We have found that Lennar stands behind its products and responds quickly when there are issues.

Not at all flexible with changes in plan. Can change after completion - does that make sence?

They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good

We love our new home! But, one thing to be aware of is that while there are choices you can make on options and certain features, Lennar is not a custom builder and there will likely be things you want to change. Those have to wait until you take ownership-additional outlets, lights and fans, and better shelving in closets/pantry. Lennar’s sales person was very good and the construction manager at the end of our build was very competent as well. With the pandemic, our home completion was delayed three months and they had a lot of turnover in construction managers. The home is great and well-built-we have had only minor issues in our 4 months since closing and those have been addressed. ... More

My family and I are very satisfied with the look and feel of the house. There's only a couple of things I wish were bigger or included such as a bathtub connected to the shower in the master bathroom. Also the garage should've been bigger since it's a two car garage. I still have two remaining issues that I need to report (1) driveway has a crack on the concrete that was there when I moved in (2) one of the sinks in the master bedroom has a hairline fracture in the sink.

While they offer options some builders don’t Lennar didn’t offer some options that we had preferred ie gas hot water heater, electrical floor outlets in the family room, lighting in second bathroom shower, ceiling fans and pendant lights over counter.

I had a great experience with the lennar builder.

Darrick and Cheryl was real great!

Lennar has been great -- friendly, responsive, prompt. Whoever did the appliance install is a different matter: the hot water did not work due to a melted connection, the microwave had been dropped, damaged and nevertheless installed, and the dishwasher install caused damage to the cabinet trim. Might want to review relationship with that subcontractor.

Sales and lender personnel are very knowledgeable, supportive and responsive. Their years of experience provide buyers with a trusted and proven source. Made the experience positive and assuring.

It's a very good choice

Being from out of state during buying and building process, Cannon and the sales team, and Dan and his crews were very helpful in making it a painless venture.