Lennar Reviews in Charlotte, NC

Great to work with. It was a manageable experience

We would’ve liked more upgrade options (e.g. windows in garage door, an ext. doorway to garage, a light over kitchen sink, higher quality kitchen cabinets and drawers, base cabinets with drawers vs. doors, electrical outlets in floor, exterior stonework on front of house, double hung vs. single hung windows).

I was very satisfied with the total Lennar organization from sales to builder to client services. My home was finished two weeks before promised and I was able to close earlier than expected.

Drywall and paint was terrible

Lennar has an amazing team of people. They made the home buying process as painless and possible, using Lennar home mortgage also made it easier. I love that they still physically check on you periodically, after you've closed! If that's not awesome, I don't know what is.

So far Lennar has been very responsive to any issues we ‘be had with our home. Ours was a spec home and contractor grade flooring fixtures etc I would definitely upgrade your flooring it’s the worst we’ve ever had.

Very helpful.

Our house is well constructed and staff was easy to work with and communicated often during the process. Any issues were addressed and handled in a professional manner.

Happy with my home , great after service from Lennar after we move in our home.

I had very pleasant experience watching my house being built. Personnel was very helpful trough the process. They responded to my questions. I was getting videos regularly showing progress of my house being built.

Was an amazing experience , purchasing a home in NC from NY, everything was done so smoothly, thank you Lennar and the amazing team who was involved in the purchase of our new home .

I have been very satisfied with the associates that work for Lennar. Brandon, project manager, was excellent. He was fantastic with updates and any questions that I had. After I moved in, Grayson, was also very helpful with questions that I had. My only complaint or suggestions for Lennar is minor. Why weren't towel bars or ceiling fans installed? It would also have been nice to have an irrigation system installed as well. Having 4-6 hoses plus sprinklers to cover the large grass area was very costly and it interferes with the lawn maintenance. Lastly, setting up the systems for the "smart" house was not very easy for me. It would have been nice to have had someone to come and set it up or a name and number of someone who could do it. When you get older, this is not something that is easy for some of us. Overall, my experience was satisfactory. ... More

I am overall satisfied with the service. The only thing regarding paint on wall. It might be thin because of new and first time. but very thin layer which comes out with easy press. otherwise all is good.

Ask questions if you’re not clear on things

Like my new build. Needed to put more money than I thought for basic necessities. Towel bars, window treatments, ceiling fans, upgraded switches, ceiling sconces, fence for dogs, patio.

There are pros and cons with Lennar. Overall, the pros are greater than the cons. I would like to say my building experience was exceptional, but we waited a long time to sign the contract to lock in our build. We visited Gambill Forest in September 2020 and didn't sign a contract until February 2021. Once they started building in May 2021, things started to move along more quickly. We closed in September 2021. One of the cons is we couldn't move into the house after closing because it was filthy. Not move in ready. After we moved in there were and still are minor issues. I wish Lennar gave the buyer more purchase options i.e., have the garage painted and finished, hang towel racks in the bathrooms, install ceiling fans etc. We love our home, but some of the workmanship is shoddy. I am happy for the one year warranty. Overall, I would suggest Lennar to potential buyers but I would definitely tell them to be extremely vigilant and stay on top of builders. ... More

Love our new Lennar home. Build was completed on time and most issues were minor and fixed in a reasonable amount of time. Lennar employees have been a pleasure to deal with. Community has great potential, however still waiting on some promised amenity’s from Lennar.

No one beats Lennar when it comes to customer service. I take this opportunity to thank Bobby for his prompt response to any issues or questions I have. He definitely makes my Lennar experience great.

I think it's a excellent home for the price

Lennar was very responsive regarding repairs that needed addressed.

Could make the closing a little stressful. Had to make last minute changes in order to close.

On time delivery, reliable builder keep up their words. Only downside is after signing the doc, very difficult to get their help.

It was a very easy buying process

Some of the items that we had gone through on the walk through for punch list did not get done. I was told they would take care of it even after the closing but then when I tried to follow up after the closing I was immediately shuffled off to the warranty department. This caused a problem because we were not planning on occupying the house right away ...so now in order to get everything done I have to fly in or drive-in to meet whomever needs to fix their work. The work that they did fix in time was done well. And their defense are closing had to be done in 30 days so I understand the tide pressure And while they were not able to get it done I just wish that we weren't shuffled off to warranty department because that is a much slower and more difficult process. ... More

It was nice from the beginning to the end . Stress free