Lennar Reviews in Greenville Spartanburg, SC

I am very happy to have found an affordable new home and appreciate Lennar making it possible for me to buy! Not happy about how appliance package was handled, when they provided a refrigerator that was too big for the space.

There was a site manager, everyone was calling him TK. He made me sign the pre-check list completion before the closing and verbally confirmed one of the issue with the patio door was fixed. I believed him,lol. When I checked it, it was not, I let him know he said he will take care of it by end of the day. But It was still not fixed. I had to request a warranty repair. On the other hand the warranty departman gentleman Gary was great. Good follow up, helpful. Also I would say that the quality of the building is average & below average as expected from mass builders. Oh no new home owner gift received also... lol ... More

Our home buying process was

My experience with Lennar revealed serious issues in both their lending partner process and the quality of the home’s construction, and buyers deserve to be aware of these problems. Lending Experience: Lennar’s preferred lender made repeated and unacceptable errors during my loan process. They entered my name wrong and my address wrong on multiple documents—basic information that shouldn’t be difficult for any competent mortgage professional. After seeing several mistakes on fundamental paperwork, I lost all confidence in their ability to handle a home loan accurately or securely. I had to switch to an outside lender at the last minute because Lennar’s own lending team could not meet a basic standard of care. Construction/Design Defect: After closing, I discovered that Lennar installed a refrigerator that is physically incompatible with the kitchen layout they built. The refrigerator handle hits the wall, the door cannot open fully, and the bottom drawers cannot be pulled out because they collide with the door. This is not a matter of preference—it is an obvious and preventable design and workmanship defect. Instead of taking responsibility, Lennar’s proposed “solutions” were: Remove the fridge drawers (so the appliance becomes partially unusable), or Charge me $500–$750 to replace the fridge with one that actually fits the space. Charging the homeowner to fix a construction error that Lennar created is unacceptable, unprofessional, and legally questionable. Under South Carolina’s implied warranty of workmanlike construction, Lennar is required to deliver a home built in a reasonably workmanlike manner, free of design defects, and suitable for normal use. A refrigerator that cannot function in its assigned space violates this warranty. Additionally, forcing a buyer to pay extra to correct a defect caused by the builder can fall under the South Carolina Unfair Trade Practices Act (SCUTPA), which prohibits deceptive or unfair business practices. Requiring an upgrade fee to make a brand-new home functional is the definition of an unfair practice. I purchased a new home with the expectation that the kitchen—and its included appliance package—would operate as intended. Instead, I received a layout that literally prevents the refrigerator from opening. Lennar needs to correct this defect at their cost, not mine. Until Lennar steps up and addresses this issue according to South Carolina law and basic professional standards, I cannot recommend them to anyone looking for a reliable builder or mortgage experience. ... More

Buying this home was my first home purchase and it was a great experience. I was always kept up to date on the process of what to except. I would highly recommend buying from Lennar.

I missed some things on walk thru and I called to get items to be fixed, and now I was told that is a cleaning issue and that is not per design. So be sure to take your time and mark anything you want to be fixed otherwise you will have to fix the items yourself. So I am having to fix items myself that I should have flagged. The red dirt stained several items on front entry now I will have to paint and do lots of scrubbing! The home needed cleaning before I moved in also but was not. Dust on everything including paint spatter on stove. I’ve been here a month and still cleaning and finding other stuff. But when it’s all done the home will be beautiful. I guess this is normal for moving into a new home. And the home I chose and was buying got changed at the last minute to next door. I thought it was ok but no, now I have half the yard I would have had. That’s why I gave a three star on trust. ... More

My home buying experience with Lennar was exceptional. The home is built with quality materials and solid. It was a spec home, but the design and fixtures were well thought out.

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

quality , good communication , excellent

Great experience. Ralph was a fantastic help getting the loan. Stephanie continues to be available to help with questions

I wanted to bring to your attention what has been one of the most disappointing experiences I’ve had in the process of closing a home. I traveled from Atlanta to Spartanburg with my family to attend the acceptance walkthrough and complete the closing the following day. We took two days off from work and booked a hotel stay, intending to celebrate an important milestone. Unfortunately, what should have been a joyful occasion turned into an extremely frustrating and upsetting experience. To begin with, the acceptance walkthrough was poorly handled. There was no greeting or even a simple handshake. We were told it would be completed quickly as all issues had already been addressed and all that was needed was our signature. However, since we had arranged a virtual celebration, I walked through the home and pointed out a few concerns that either required attention or clarification. Specifically: Lawn Condition: The lawn looked dead. I asked for some assurance that it was healthy or that any future issues would be addressed. Washer and Dryer: These appeared to be very basic models. I wanted to confirm whether they matched what was originally promised or if there was a downgrade. Garage and Refrigerator Cleaning: The garage had not been cleaned properly, and there were visible fingerprints on the refrigerator, likely from the installation. When we brought up these concerns, the property manager responded in an extremely rude and unprofessional manner. He accused us—and even our children—of deliberately damaging the property to sabotage the closing. This accusation was both baseless and offensive. At no point were we alone in the house. We were wearing socks during the walkthrough, and my daughter remained in the car with our pet, as pets are not allowed inside. We had no reason whatsoever to interfere with the process, especially given the time, travel, and effort we had invested to ensure everything went smoothly. When we expressed our objection to this behavior, the property manager asked us to leave and slammed the door in our face. We did not re-enter the home after that. Frankly, many people in our position might have walked away from the deal altogether. However, despite this treatment, I still proceeded with signing the acceptance documents from my car parked outside, simply to avoid any further delays or inconvenience—for your sake and ours. To make matters worse, we were informed 2-3 hours before that the closing had been moved to August 8th. Had this change been communicated earlier, we could have avoided the travel and time off from work. This entire experience is in stark contrast to the home we purchased from another builder like Pulte, where everything was handled with professionalism, respect, and clear communication. Overall, the experience here felt poorly managed and completely unprofessional. I would like to formally escalate this matter to the highest level. Please provide me with the contact details of the regional head or the appropriate person I can speak with to report this incident. ... More

Our buying experience was very pleasant and frictionless. Having options included and great incentives simplified the process. We received good support through the mortgage application process as well. When the walkthroughs came we found quite a few quality issues which were supposed to be resolved prior to the final walkthrough. When we returned for the final walkthrough, most of the items had NOT been addressed. That resulted in a scramble to get things taken care of, push back from the construction field manager on some items that weren’t acceptable and a delayed closing while items were resolved. ... More

The walkthrough was so fast that we miss a lot of issues. Once the walkthrough is done , then you are informed that the second walkthrough is only to cover that everything that was identified in the first walkthrough was fixed. Then you are informed that a new issues identified after the first walkthrough is going to delay the closing time. Basically the builder put you against the wall. Then after closing the builder informs you that any new issue goes through the insurance company. Also, there is only one time fix for almost all the issues. Very disappointing

I would write more words in a review, but Lennar did nothing special or out of the ordinary for me so there’s no reason for me to give them any further review. They built a home and I paid for it. Thats pretty much it.

It was worth the price

Very happy we went with Lennar. Love the townhouse & the view!!

Beautiful and affordable homes with lots of space best decision to go with Lennar didn’t to hire my own realtor Amy from Lennar guide me the whole process, if I have to i will go again with them without any questions

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

From start to finish was seamless. Great experience from the sales team, mortgage lender, walk thru, contractor, and welcome team, My experience couldn’t have been better. The entire team was professional. Communication was effortless. The couple of minor details that were picked out during walk thru could have waited but the team insisted they would be fixed before close and were done within hours. I didn’t have to ask of fight for anything. Plus, I was moving from out of state and they did everything possible to make my purchase painless. Out of 5 prior homes, this by far was my best home purchase experience. Huge Shout out and Thank you to the entire team that made my new home possible!!! Great Team and a Great Experience! ... More

I loved the product, the people and the process. Crisp and clean all the way through.

Having all options for building, financing, insurance, etc. all in-house makes the buying process less stressful. Overall, I am pleased with my purchase and the Lennar team in general.

Alan, Lennar seller / builder help out a lot in this process. Really want to point this out.

From start to finish, this was a seamless and quick process. I already had a real estate agent and lender, but if I had it to do over again, I would have done everything through Lennar. The communication was quick and supportive. Some agents were assigned to me but everyone at Lennar assisted when needed. I'm usually a skeptical, person but I am truly impressed with Lennar and the honesty, quality, and genuine desire to make customers happy. The house itself is spectacular with gorgeous details, especially in the kitchen. I love the layout, the loft, fireplace, HUGE pantry, laundry room closet, and unexpected mountain views. The only drawbacks: for such a spacious feeling house, the staircase and master bath are narrow and the flat paint is impossible to clean. My bath counters are also scratched from the build but not major. The warranty and repair team are outstanding and everything that needed repair was fixed properly and fast. This house was a gift to myself after years of saving and I feel completely at home! There is a sense of peace and calm. (Side note, even with the continued construction, it's pretty quite and the workers are very respectful. I lived in Chicago and welcome the slight noise.) ... More

I had the pleasure of working with Dustin during my homebuying journey, and he was absolutely amazing! There were a few bumps along the way, but Dustin was right there guiding me through each step. He even went above and beyond by reaching out to his network to help make everything come together. Thanks to his dedication and support, I’m now enjoying life in my new home. Thank you, Dustin!

Overall the buying experience hasn’t been terrible. The house is nice and the process was fairly smooth. I’ve been a little disappointed with the communication though. Trying to find the right person to get answers from for certain questions has been challenging. Sometimes I didn't even get a reply at all. When I did finally get the right person to help me, they did help me to the best of their ability. Overall it’s been a good experience, but there are definitely some areas of communication with Lennar that could have been better.