Lennar Reviews in Greenville Spartanburg, SC

The sales person was terrific, very helpful and informative. The home is quite lovely, there were a few minor issues but Lennar was Johnny on the spot and took care of them super fast! The neighborhood is lovely, only issues are the same everywhere, parking is challenging and while parking on the street is not allowed, there are those few who park there any way. My husband and I are very happy with our home and with Lennar, especially our property manager, they are just such a great resource for everything! Finally, if you're looking to buy a new home here, Do It!

The house is beautiful, and well built!! My salesperson Brent was exceptional, and so helpful!! The whole process was great!! I only wish the garage was a bit bigger, but I'm very happy in choosing Lennar for building my new home.

We bought for an investment, and process was well laid out, every step of the construction process was transparent. Thanks.

The Lennar staff were so welcoming to my Realtor and I. Every staff we reached out to were very professional and communicative. Every question I asked, they were very knowledgeable. I would recommend Lennar to family, friends, and associates.

Going under contract was very smooth and easy. The financing was quite a different story. We advised the mortgage person that we would be paying off the mortgage as soon as our former house closed. We were approved for the mortgage and then informed at a later date that we had been denied. We were able to work with a mortgage broker to secure financing...nonetheless. Once we moved in any issue that arouse was immediately addressed and resolved.

I waited on doing a review to see how the entire homebuying experience would be from start to finish. Let me tell you, Lennar has an outstanding group that will help you every step of the way.. Amy did my showing and she has been wonderful. Even after she did her part she stayed in touch checking in with me through the whole process and even after. Nick and his team were a huge help going through all of the signing, collecting documents and making sure I understood everything from start to finish. He’s even helped me since I’ve moved in answering any questions I’ve had. I’ve been in my townhouse for 2 months now and couldn’t be happier with my experience with Lennar. I highly recommend using them! ... More

We found the Lennar staff very easy to work with. Always responsive with questions and concerns. I think my only disappointment has been "builder grade" everything from the floor coverings to appliance package. But, for the great price we paid for the home I guess that is to be expected. We practically begged to install our own carpet but that was not happening. I do wish there were some options to upgrade but that doesn't seem to be how Lennar operates. Overall we are very happy with our home!

Was not informed I had to buy and install towel holders . never bought a house with that not included. Also garage not finished off never had that issue as well. we have built 7 new homes in the last 10 years so I am aware of what other builders include. Price was very good for area.

The main problem I had is with the mailing address being different from the physical address. Also it would be nice if the buyers were given the measurements of the furnace filters. Perhaps leave one set of filters with the home.

Don't explain items until after sale

This is the first time we have bought a home. We decided to go with a new build in the Woodruff area. The sales people and finance people were great. Once we were in the home it was hard to get a hold of the HOA over our neighborhood. I will say to read the CCRs before you put down any earnest money. They are not transparent about that. We have a few pets a lots of children. We wanted to put up a fence. They say explicitly that you can’t do chain link or wood fences. They want you to get a black picket fence. There are two other homes in the area with white vinyl fencing. So we decided to go ahead and ask for the white vinyl as the dogs can jump over the black picket fencing and there is no privacy with those. The HOA approved our request but only with constant hounding. It took months for an approval and they have it written in the CCRs that they can take as long as they want to get back to the home owners with an answer. Well, we decide to go ahead and order the materials and get a contractor to schedule us for install. Two days before the installation of our new fence the HOA sends another email stating that they have to revoke our approval because Lennar “the builder” decided they don’t want us to have white vinyl and we have to stick with the black picket fencing. The HOA even wrote in an email to me stating that they are all for the change to include the more modern fencing options but they can’t do anything against Lennar. Now I have to spend more money on legal counsel and will be looking to sell my property if we can’t get this settled. By the way, we can’t get a straight answer for anything, Lennar points us to the HOA and then the HOA points us back to Lennar. I highly recommend doing all of your due diligence. If you are a new home buyer please please read your CCRs before committing to anything. Lennar is not on the home buyers side, they only want you to buy their homes. I mean we are working to bring up the value of our homes and feel comfortable in them. ... More

Loan officer did not use all information given. Loan officer locked us in on a rate of interest and we were floating. Property agents gave us the wrong information for the property most. Company.

Dana was great throughout the process including weekly video updates of the progress for us making a coast-to-coast move. It was very informative and nice of her to go out of her way.

I am very happy to have found an affordable new home and appreciate Lennar making it possible for me to buy! Not happy about how appliance package was handled, when they provided a refrigerator that was too big for the space.

There was a site manager, everyone was calling him TK. He made me sign the pre-check list completion before the closing and verbally confirmed one of the issue with the patio door was fixed. I believed him,lol. When I checked it, it was not, I let him know he said he will take care of it by end of the day. But It was still not fixed. I had to request a warranty repair. On the other hand the warranty departman gentleman Gary was great. Good follow up, helpful. Also I would say that the quality of the building is average & below average as expected from mass builders. Oh no new home owner gift received also... lol ... More

Our home buying process was

My experience with Lennar revealed serious issues in both their lending partner process and the quality of the home’s construction, and buyers deserve to be aware of these problems. Lending Experience: Lennar’s preferred lender made repeated and unacceptable errors during my loan process. They entered my name wrong and my address wrong on multiple documents—basic information that shouldn’t be difficult for any competent mortgage professional. After seeing several mistakes on fundamental paperwork, I lost all confidence in their ability to handle a home loan accurately or securely. I had to switch to an outside lender at the last minute because Lennar’s own lending team could not meet a basic standard of care. Construction/Design Defect: After closing, I discovered that Lennar installed a refrigerator that is physically incompatible with the kitchen layout they built. The refrigerator handle hits the wall, the door cannot open fully, and the bottom drawers cannot be pulled out because they collide with the door. This is not a matter of preference—it is an obvious and preventable design and workmanship defect. Instead of taking responsibility, Lennar’s proposed “solutions” were: Remove the fridge drawers (so the appliance becomes partially unusable), or Charge me $500–$750 to replace the fridge with one that actually fits the space. Charging the homeowner to fix a construction error that Lennar created is unacceptable, unprofessional, and legally questionable. Under South Carolina’s implied warranty of workmanlike construction, Lennar is required to deliver a home built in a reasonably workmanlike manner, free of design defects, and suitable for normal use. A refrigerator that cannot function in its assigned space violates this warranty. Additionally, forcing a buyer to pay extra to correct a defect caused by the builder can fall under the South Carolina Unfair Trade Practices Act (SCUTPA), which prohibits deceptive or unfair business practices. Requiring an upgrade fee to make a brand-new home functional is the definition of an unfair practice. I purchased a new home with the expectation that the kitchen—and its included appliance package—would operate as intended. Instead, I received a layout that literally prevents the refrigerator from opening. Lennar needs to correct this defect at their cost, not mine. Until Lennar steps up and addresses this issue according to South Carolina law and basic professional standards, I cannot recommend them to anyone looking for a reliable builder or mortgage experience. ... More

Buying this home was my first home purchase and it was a great experience. I was always kept up to date on the process of what to except. I would highly recommend buying from Lennar.

I missed some things on walk thru and I called to get items to be fixed, and now I was told that is a cleaning issue and that is not per design. So be sure to take your time and mark anything you want to be fixed otherwise you will have to fix the items yourself. So I am having to fix items myself that I should have flagged. The red dirt stained several items on front entry now I will have to paint and do lots of scrubbing! The home needed cleaning before I moved in also but was not. Dust on everything including paint spatter on stove. I’ve been here a month and still cleaning and finding other stuff. But when it’s all done the home will be beautiful. I guess this is normal for moving into a new home. And the home I chose and was buying got changed at the last minute to next door. I thought it was ok but no, now I have half the yard I would have had. That’s why I gave a three star on trust. ... More

My home buying experience with Lennar was exceptional. The home is built with quality materials and solid. It was a spec home, but the design and fixtures were well thought out.

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

quality , good communication , excellent

Great experience. Ralph was a fantastic help getting the loan. Stephanie continues to be available to help with questions

I wanted to bring to your attention what has been one of the most disappointing experiences I’ve had in the process of closing a home. I traveled from Atlanta to Spartanburg with my family to attend the acceptance walkthrough and complete the closing the following day. We took two days off from work and booked a hotel stay, intending to celebrate an important milestone. Unfortunately, what should have been a joyful occasion turned into an extremely frustrating and upsetting experience. To begin with, the acceptance walkthrough was poorly handled. There was no greeting or even a simple handshake. We were told it would be completed quickly as all issues had already been addressed and all that was needed was our signature. However, since we had arranged a virtual celebration, I walked through the home and pointed out a few concerns that either required attention or clarification. Specifically: Lawn Condition: The lawn looked dead. I asked for some assurance that it was healthy or that any future issues would be addressed. Washer and Dryer: These appeared to be very basic models. I wanted to confirm whether they matched what was originally promised or if there was a downgrade. Garage and Refrigerator Cleaning: The garage had not been cleaned properly, and there were visible fingerprints on the refrigerator, likely from the installation. When we brought up these concerns, the property manager responded in an extremely rude and unprofessional manner. He accused us—and even our children—of deliberately damaging the property to sabotage the closing. This accusation was both baseless and offensive. At no point were we alone in the house. We were wearing socks during the walkthrough, and my daughter remained in the car with our pet, as pets are not allowed inside. We had no reason whatsoever to interfere with the process, especially given the time, travel, and effort we had invested to ensure everything went smoothly. When we expressed our objection to this behavior, the property manager asked us to leave and slammed the door in our face. We did not re-enter the home after that. Frankly, many people in our position might have walked away from the deal altogether. However, despite this treatment, I still proceeded with signing the acceptance documents from my car parked outside, simply to avoid any further delays or inconvenience—for your sake and ours. To make matters worse, we were informed 2-3 hours before that the closing had been moved to August 8th. Had this change been communicated earlier, we could have avoided the travel and time off from work. This entire experience is in stark contrast to the home we purchased from another builder like Pulte, where everything was handled with professionalism, respect, and clear communication. Overall, the experience here felt poorly managed and completely unprofessional. I would like to formally escalate this matter to the highest level. Please provide me with the contact details of the regional head or the appropriate person I can speak with to report this incident. ... More

Our buying experience was very pleasant and frictionless. Having options included and great incentives simplified the process. We received good support through the mortgage application process as well. When the walkthroughs came we found quite a few quality issues which were supposed to be resolved prior to the final walkthrough. When we returned for the final walkthrough, most of the items had NOT been addressed. That resulted in a scramble to get things taken care of, push back from the construction field manager on some items that weren’t acceptable and a delayed closing while items were resolved. ... More