Lennar Reviews in Greenville Spartanburg, SC

Overall, we are very happy with our townhome. Other than the garage, the workmanship was great, but we wish there were window casings, Crown molding, and towel bars. They offered a nice incentive package to be applied towards closing, but didn’t tell us until after the fact that a portion of that would go to buying down the interest rate with Lennar Mortgage.

Still waiting on issues to be repaired before we closed. Said they would be taken care of and was not completed

There have been multiple construction issues requiring call backs for the installers which should have been taken care of before the move in. Wall tile was disposed of in the shower drain resulting in a complete blockage and causing water to leak under the shower pan and walls. It has been 4 week waiting to complete repairs. The warranty staff has been great responding to all issues but very frustrating and time consuming waiting for the installers to repair issues.

Final product is very nice, but it as a lot of work to get it to that point. Salesman was great at making sure I got a quality product... and he really seemed to care.

Builder wrote contract to where buyer was liable to pay for lot tax at closing but, issued a credit at closing for most of this cost IF the buyer used Lennar Mortgage. External Mortgage company could not make this $ amount up in credits in order to be competitive on closing costs.

The home buying experience was very exhausting. Lennar was very helpful with the process, helping us get credit ready to purchase our home(which no one else were offering to help). The credit counseling helped us tremendously. As long as you follow what they tell you, you'll be able to obtain the home you want. The only negative thing I'd have to admit that made the process grueling is the extensive paperwork requirements.. The credit history checks where your creditors both passed and present have to be questioned on the way they were paid by you.. Also, feeling like we were never going to be able to complete all of the requirements to close the deal was rough. I think the verbiage that was used during the process was like we weren't fully approved to move forward to closing on our home. Even the day of closing, we were still not fully approved. That did take away from the home buying experience because we were on pins and needles waiting for the final approval. Our loan processors were helpful in calming us down during those moments of stress. We didn't feel the joy of being homeowners right away because the process was so frustrating. But at the end of the day, we became homeowners and we were glad the process was over. Iam thankful for the Lennar team that was there the whole time, whatever the situation was to help us through it. That was the highlight of the experience, our credit counselor and loan processors that were always there to help with everything. I couldn't have asked for a better team of people. ... More

What initially caught my attention with Lennar is the extra details they put into the design of the home. I also enjoyed working with the staff who were very helpful and quick to respond. What I did not like is the quality of the builders work. After closing I walked into a home with dirty windows and dirty floors and paint splatters in multiple places. The outlets on some of our walls were spaced out at different heights. Also, the paint touch-ups were very visible and thankfully Lennar was quick to fix that. Another aspect I did not like is the quality of the grass they planted. Everyone in our neighborhood has a bunch of weeds growing but the grass they planted is still brown in most places and only starting to become green in some places. They planted better grass near the mail box, a common space area, which was green from the beginning. ... More

For the most part, we are very happy with our Lennar home. We feel it was well built and we love our kitchen appliances. Our biggest disappointment is with the flooring. We were required to choose engineered wood, with only 3 color options. The floor had a bad spot when we moved in and has yet to be resolved. We have no children or pets, yet already have numerous scratches and nicks. It’s very disappointing. The other thing that I found surprising is that they didn’t put a mirror in the powder room and we had to install our own towel bars in the bathrooms. It makes us wonder in what other ways were costs cut that are not so obvious- I guess time will tell. ... More

IT was a good experience overall

The beginning of the process exceeded my expectations until I was under contract. It was very difficult to communicate with some of the key players on the team such as the processor, loan officer, salesperson, and property manager. I left messages and I would not receive a response, which was extremely frustrating and disappointing.

Buying with Lennar was fairly easy with the help of my realtor and new home consultant John, there's a couple term/fees that will be missed if you do not read contract word for word in its entirety. I would also suggest for future buyers especially first time homebuyers to be firm and not intimidated during your initial walk through because otherwise the agents will make you feel guilty for pointing out every deficiency whether small or big and simply try to brush issues off, also Id recommend Lennar hire better paint professionals that have attention to detail and not just paint the interior of these home as a rush job because it definitely shows, despite those negatives any issue that arose Emily D was very kind and understanding & attentive in making sure and following up on all items. Overall Id recommend Lennar. ... More

There have been several minor issues that have been resolved quickly. We paid too much for the house because the housing market was crazy when we signed our contract and we were on a waitlist for a while. Now there are several houses for sale right around us. Timing is everything in the housing market. The biggest complaint I have is standing water in our yard after the house next door was completed and water runs down into our yard and pools. The water doesn’t stay long enough for Lennar to consider it a warranty issue with the grading though, so I guess we will have to live with it and figure out some landscaping solutions. ... More

The people who work for Lennar were great. All were very helpful and very responsive. I’m not sure the corporation was as great. Not long after we signed our contract the price for identical unsold homes was reduced. We came to an agreement and they supplemented our purchase with other perks. However, shortly after that the price was reduced again. In the end we paid $13,000 more for our home at closing than the price the same homes were being sold for on that date. Hard not to feel like we were taken.

Have issues that they haven’t solved

My overall experience was not bad. I adore Michael C that did my walk throughs. I did not have the same experience with the sales rep on site. She was on the verge of rude more often than not. I also have not enjoyed the fact that there seems to have been miscommunication on what my town I actually live, I am a month in and still don't know what my address is : Fountain Inn or Simpsonville : even the utility companies have the address listed differently.....but I love my home,

Once moved in noticed a few things that needed to be touched up reached out and still haven’t heard back. Blessed to have a new home for my family and I but would love a call back to get things touched up that was promised if we needed anything.

The experience with purchasing was not bad, however after moving in the heat was not working on the ground floor and it took them 5days to fix. My standard sedan cannot fit in the garage, what’s the purpose of a garage if it can’t fit a standard sedan?

The finished quality of workmanship sucks. They should do a walk through themselves before they invite the homeowner in and fix everything they find wrong. But, they wait until the homeowner comes in, and in a couple of hours expects the homeowner to find all the problems. The finish carpentry is poor, the countertops were not cut straight or square, very cheap flat paint on the walls that gets marked up just by leaning a cardboard box to it. They wait to paint the doors after all the hardware is attached, thus more poor workmanship. Walls are not straight vertically, I have one wall off 3/4" in just the width of a 32" door. They do a poor job cleaning up for the final customer inspection, dust and dirt in corners, window sills, etc. Drywall not flush, even or square. This is a poor excuse of a quality new home. But, I will say this, they try to make it right after the fact, but it should not get to that point. ... More

Lennar has good customer service and communication. The subcontractors however are poor quality and the workmanship throughout the house is poor. We are having to put in too many warranty requests already for a brand new house because so many things are wrong and poorly done.

My home buying process had its ups and downs, but overall, I’m happy with my new home. The initial phase went smoothly, thanks to Tara M. She handled everything from the site tour to executing the contract with professionalism and ease. She was knowledgeable about the product and very responsive, which made the first part of the process straightforward. However, once the contract was signed, things became a bit disjointed. In my opinion, there were too many people involved in the process, which made it feel a bit scattered at times. But once I was able to connect with my unit’s construction manager, Bobby, things really started to fall into place. He was extremely helpful in answering my various questions and provided clarity where I needed it. The real standout in my buying experience was Emily D. She truly went above and beyond during my New Homeowner Orientation. Emily was the rockstar of the entire process. She not only provided essential, often unwritten, information on how to care for various components of my home but also advocated for me as the buyer in ways that really made me feel supported. I can’t express enough how much I appreciated her dedication and attention to detail. The biggest frustration in my experience came when it was time to close. As an out-of-town buyer, coordinating travel and handling communication was challenging, and the closing documents were sent to me very late in the process, which caused some last-minute stress. My agent and I had to take the lead in driving the process, which wasn’t ideal. One additional note: the civil design of the community has its opportunities. The streets could be 1 to 2 feet wider, which would make a significant difference in travel through the community and in simply backing out of my driveway. While the final steps to closing definitely left a sour note, the overall experience was positive, thanks in large part to Tara, Bobby, and especially Emily. I’m excited about my new home and the support I did receive throughout the journey ... More

No patio, garage doesn’t smooth it with joint compound . Yard s a lot of water aeration .

I have the found process of the closing, knowing who to contact for the HOA, obtaining the trash cans, getting the keys, etc., to be very difficult I am still trying to find out how to pay for my HOA fees. In addition, I was very disappointed to learn that each resident has to water their own lawns. I paid nearly $2,000 toward the HOA initial fee and no sprinklers are provided. This mean hoses are out front all the time, and each person's law will look different, I would have been willing to have paid extra for a sprinkler system.

From start to finish in our new townhome we felt like Lennar was artificially rushing the closing process, while completely missing deadlines on their end. We were in no hurry to close, but the Lennar agent was adamant it happened ASAP. They set an overly optimistic close date, and we agreed (thinking they could still have the home ready). During the first walkthrough, several issues were identified and added to their blue tape list. We had also been told appliances would be dropped off morning of first inspection, they were not. After a week, final inspection date comes and not only have the issues been left unresolved, appliances still aren’t installed. Not to mention the cleaning crew was apparently scheduled at the same time as the walk, so we had to work around them. They still expected us to close the next day, without personally verifying any of said issues had been addressed. I am not impressed with Lennar. If they weren’t adamant on closing under two weeks from signing nearly all of these issues would have been avoided! ... More

Many individuals that you work with following the purchase if there are issues seem to be quick to respond, communicate well. Just understand you get what you pay for then you will not have any issues. The overall workmanship, especially on the finishing leaves a lot to be desired, everything from uneven tile work, caulking & grout work, finishing cuts on trim, etc.

The positive was the on-site construction manager (Will) who was communicative and responsive. The Lennar mortgage process (Robert) was straightforward and managed the process well. Be aware that the advertised “Everything’s Included” is not accurate. Not included: basic blinds, refrigerator, washer/dryer, unfinished garage, mirror in powder room, and no irrigation system or plan for the lawn. Our community also has an unfinished wall that is grotesque and an eyesore evident to the entire town. Internet cables located in the walls are a bust and shoddily placed. Ours didn’t work and a cable now dangles on the outside of the house and runs up to the attic. So far, the warranty representative (John) has been attentive, but the cable wiring outcome remains. Some features of the home are designed well: iron ballisters on staircase and nice vinyl plank floors; and some are poor such as the double door in the master bathroom which will need a general contractor to reconstruct. The sales department is uncommunicative and unable to answer basic questions about the home. Our sales representative lacked any knowledge of the physical features and could not tell us anything about the community or the home. After a certain point and leading up to and through closing, we never heard from her again. ... More