Lennar Reviews in Greenville Spartanburg, SC

I would love to give a stellar review and I will say the majority of people I worked with from Lennar were great. From Lennar Mortgage to the walk throughs and everything in between, people were knowledgeable, helpful, and got back to me in a timely manner. Because I believe it’s important to give credit where credit is due, Scott with Lennar Mortgage was truly a pleasure to work with, Beth did my first walk though and was a lovely person, and Dustin did my final walk through and he was awesome! The exception to this was the selling agent on behalf of Lennar. She gave bad information several times throughout the process and made it so much more stressful/frustrating than it needed to be. It was evident she needs more training and coaching to do her job more effectively so future home buyers will have a more enjoyable and positive experience. ... More

Meets time schedules and professional reply to questions.

This builder is the first builder I have built with that does not have a one year warranty punchlist, fix items, including cosmetic flaws in sheetrock and dry wall nail pops. I have found many flaws since moving in tgat I will now have to spend money on out of pocket to correct. This is totally unexceptable. I came from a builder in Tennessee that hung beautiful doors with beautiful woodwork and a wonderful one year walk through punch list check off. Ryan homes, Parkside Builders, SK builders, D R. HORTON builders all do this. My handrails never got a top coat of polyurethane in my home. Title work in showers was perfect, flooring was good. Walls and trim really poor work. I had to paint the entire home inside before moving in. Doors wouldn't close had to have them removed and plained. Crackbin guest room header upon moving in and an electrical circuit box was in the guest room wall. Why not put that on the other side of the wall in the guest room closet? I could go on and on. I will never purchase due to issues with the home, with Lennar again. This was my first and last build with them. Buyer beware! Terri F. ... More

My daughter and son in law chose this home for me as an investment property, The preliminary and final walk throughs were done via video meeting and conducted by a very professional man who anticipated and satisfied all my questions. Very please with the new property.

The positive was the on-site construction manager (Will) who was communicative and responsive. The Lennar mortgage process (Robert) was straightforward and managed the process well. Be aware that the advertised “Everything’s Included” is not accurate. Not included: basic blinds, refrigerator, washer/dryer, unfinished garage, mirror in powder room, and no irrigation system or plan for the lawn. Our community also has an unfinished wall that is grotesque and an eyesore evident to the entire town. Internet cables located in the walls are a bust and shoddily placed. Ours didn’t work and a cable now dangles on the outside of the house and runs up to the attic. So far, the warranty representative (John) has been attentive, but the cable wiring outcome remains. Some features of the home are designed well: iron ballisters on staircase and nice vinyl plank floors; and some are poor such as the double door in the master bathroom which will need a general contractor to reconstruct. The sales department is uncommunicative and unable to answer basic questions about the home. Our sales representative lacked any knowledge of the physical features and could not tell us anything about the community or the home. After a certain point and leading up to and through closing, we never heard from her again. ... More

I cannot say enough about my experience with Will - he took the time to send me an email every week - including pictures - with updates of the status of my townhouse. Also, LeeAnn worked with my realtor and I to make sure that my concerns and move-in went smoothly.

I am very happy with my new very well done and smart home!

Salesman David not as responsive as I would have expected. Good: quick transaction (I paid cash). Aaron and Patrick the builder reps we're excellent: responsive, professional, helpful.

OK buying experience, but have had issues since day 1. Beginning to regret buying here.

The home is well built and exactly as advertised so I am most pleased with my new home.

The people who work for Lennar were great. All were very helpful and very responsive. I’m not sure the corporation was as great. Not long after we signed our contract the price for identical unsold homes was reduced. We came to an agreement and they supplemented our purchase with other perks. However, shortly after that the price was reduced again. In the end we paid $13,000 more for our home at closing than the price the same homes were being sold for on that date. Hard not to feel like we were taken.

Entire process was smooth and easy. I love my home and very happy with My choice!

Everyone was super helpful. A great buying experience.

Beautiful well built home but the finishing touches are not up to par. Excellent price. Love the neighborhood.

I have found more than enough issues with the build of this home. Today I needed to get something from behind my drive that fell. What do I know it's a hole in the wall begins the active. Cabinets busted up and stove wobbly on a piece of cardboard! Not only that but I cannot get the stove back in its place because it is so crooked. Whatever took place to squeeze it in place that busted the cabinets is something. I can't do. Now I'm stuck here with a stove in the middle of my walk area in kitchen. My light switches were put in upside down. The shower door was put in incorrectly resulting in a leak. I'm so over this place. I will never refer a Kennard home to anyone. ... More

The reason my husband and I chose Lennar for our recent home purchase in Inman SC was based on a prior experience with purchasing a Lennar home in Summerville SC in 2017. Every person we interacted with back then was sincere, thorough and pleasant. It was such a smooth process. Our experience this go around has been the opposite. I will say Robert, our loan officer with Lennar, was amazing and the only reason we didn’t take our business elsewhere. Everyone else we have interacted with has not been a positive experience. Now having an ongoing issue with our upstairs bathtub due it being damaged and repaired prior to closing and not properly reinforcing the tub floor. We have been in our home for just over a month and already the the floor of the tub is cracked. A customer care rep came to my house and said he could easily just deny the claim but because he is being nice Lennar will repair the floor of our tub when we sign a paper forever absolving Lennar, their subcontractors and suppliers of responsibility from future issues with the tub. He said the plumber would still cover their work for a year but we needed to sign paper to have the work done or we could fix it ourselves. He said the issue is cosmetic and not covered. I explained a hole in the floor of the tub because it was not supported properly is not cosmetic. The tub is unusable and not our fault. I asked if the plumber was a Lennar subcontractor and he said yes. I asked how can he say the plumber will honor a warranty for their work if the paper he wants signed says otherwise. He told me the only person that could approve the repair without the agreement of waiving the warranty would be his supervisor. I tried calling his supervisor and have not been able to receive a response. I just want the tub reinforced, repaired and have the warranty still honored. Currently my family is all using our primary bathroom to shower. This is unacceptable. ... More

We bought our first home in SC with DH Horton and thought they needed to improve their craftsmanship, but Lennar has them beat two fold!! It was a negative experience commencing with the home orientations == closing had to be pushed back because of the inadequacy in the non-completion and sloppiness in construction, overlooking details we asked to be fixed and just plain ignoring before closing! The quality or lack of quality by the "so called cleaning crew" to make the house be cleaned correctly; paint stains all over the floors! One of the positive attributes of DH Horton is that they give the new homeowners a 10 month walk through were they fixed any cracks, nail studs that occur with the house settling. Lennar just cleans their hands and says "it's your problem now"!!! Although it may be stipulated in the "warranty", this should not be an issue to have this be part of what should be covered in your 1 year warranty. When you walk into the model, it gives you the illusion that Lennar is paying close attention to the craftsmanship and details, but that is all it is -- an illusion! We've had the same conversation with some of the other new owners, and it's always the same speech given by your salesforce "you have to remember these are not custom built homes -- therefore, you can't expect everything to be perfect!" Well, when you're paying in the $300's for a new home, we should have certain expectations as a finished product! PS: I rated a two star for "value for price paid" because after we bought our house, we find out there were 8 houses for sale for $40-$50,000 less -- how is that interpreted as getting a good value for your money! ... More

Our experience with Lennar has been terrible. There was very poor communication throughout the entire building process. When issues would come up, blame would be cast on other members within Lennar with no sense of accountability. The work within the house was lazy. Our walkthrough with the warranty manager was the worst customer service we have ever had to deal with. We received many excuses that any issues were not real problems. We were told "well this is not a million dollar house." We continue to have to fight with Lennar for standing water and drainage issues in our yard that is being blown off and excused away just as was attempted on our walkthrough. Do not build with Lennar, they do not care about their customers and we continue to deal with their poor craftsmanship, our neighbors have all had similar issues within our community. A very disappointing experience. ... More

We experienced a very smooth process. From sales, Karissa, to site manager Mary and warranty with Matt. These associates have made the whole buying process very satisfying. We couldn’t be happier with our new home.

There have been several minor issues that have been resolved quickly. We paid too much for the house because the housing market was crazy when we signed our contract and we were on a waitlist for a while. Now there are several houses for sale right around us. Timing is everything in the housing market. The biggest complaint I have is standing water in our yard after the house next door was completed and water runs down into our yard and pools. The water doesn’t stay long enough for Lennar to consider it a warranty issue with the grading though, so I guess we will have to live with it and figure out some landscaping solutions. ... More

Still waiting on issues to be repaired before we closed. Said they would be taken care of and was not completed

We moved from Illinois to SC last year due to my job, and we (me, my wife annd our infant daughter) ended up renting a small house in Liberty. It was way too small for us, but then we found out we were going to be having another child, so the hunt for a better suited home was on. We stumbled upon our house out of luck, just 3 days after our son was born and it was a smoking deal so we had to jump on it quick. Dan made sure to give us a chance to get everything worked out and we were able to get the contract signed just 4 days after our son was born and we were in the house by the time he was 1 month old! ... More

Don't Trust...Typical sales pitch...anything for a sale or commission

Mortgage communications and administrations is lacking. Sales is average. Construction quality is minimally acceptable. Construction management was lacking. Communication in the whole South Carolina division is lacking. We have requested information regarding the town house project and ownership for a month and have received NO information. We have heard nothing regarding the homeowners association. We have lived here for 6 weeks and have never received owner mail. It took us 3 weeks to get WIFI and to find out there is no cable tv. As you can tell we are extremely unhappy about our new home. Contact us and set things straight. Stop avoiding the situation . You have three townhome owners and 81 that are sold out. What is the plan for this project. Why haven’t you share your plan with the three owners? What are you hiding? Awaiting a response ... More

Have issues that they haven’t solved