Lennar Reviews in Myrtle Beach, SC

Laura F. in the sales department was great, with frequent communications and helpfulness. The closing process was smooth. My only complaint about the sales and closing process (which is a plus, actually, in the current market), is that the closing date was pushed ahead by a month and I had a temporary rental that I could not get out of, so had 2 properties for 2 months. Which DID allow a slow move-in, with ability to have contractors do work without the home being cluttered with boxes and large furniture being placed (getting in the way of painting and the like). My big "nit pick" is that Lennar advertises "everything's included" and it's FAR from that. Some things ARE included that I don't feel necessary, like the smart home features (need to add a lot of components to make it a worthwhile system - the homes are generally long and dead spots are an issue, for example - and they are pricey), while others, like patio screening and an open patio (this is the South and a beach area; folks want to be outdoors), assist bars in showers and tubs (many buying in this area are 55+, hello), blinds, ceiling fans, and a painted garage are not. But, to be honest, this is the current state of the building industry. My sister owns a home built in 2016 and it's shocking to see how many features were standard back then (different builder) and are not today. My advice is to expect a LOT of needed additions and a big budget would be helpful. ... More

Our buying experience hasn’t ended yet. Before we move into our new home we want to get additional work done on it. The interior paint was a flat dull gray on the walls, and the ceilings were a little lighter flat gray. My wife could not live with all that gray flat paint. I mean flat paint is the cheapest paint money can buy. Also, it isn’t practical at all. Get a smudge on it and it’s there to stay! So we got a nice satin paint all around. Now we’re getting more shelving added in all of the bigger closets. Our biggest complaint regarding our Lennar experience is the fact that we had virtually no choices in anything, ie cabinets, countertops, carpet, interior color, exterior color, etc. the only choice we had was which of the floor plans on the few available lots we could get. When we purchase a half million dollar home we expect to have a few more choices. In this bull real estate market, the developers have the luxury of dictating to the buyers instead of the buyers telling them specifically what we want. Guess I’m a little old school for this type of sales and marketing… We do think that our new home is basically sound construction in all the phases. I personally think the quality of construction is better than the other national builders in our area such as, DR Horton, Pulte, Beazer, Dale Webb, etc. We’ve only encountered one problem thus far. Our landscaper could not get the irrigation system to work. He said our grass was distressed and nearly dead because of a lack of water. So we called Lennar, SC MB. We actually got a real person on the phone. I described our irrigation problem to the nice lady and she made a call and got the problem taken care of almost immediately!!! What a pleasant surprise!! Thank you!! ... More

Craftsmanship was not of the same quality of the first Lennar home we purchases. The process felt rushed with our walk through taking place before house was finished. There were numerous finishing issues including places where spackling needs to be redone and painting was not complete.

Very poor workmanship. Things are broken, and the builder is reluctant to fix them

We decided to purchase a townhome in market commons community because it provided most of the things we were looking for, close to the beach, a sense of community,access to stores and businesses within walking or driving distance. After a year of exploring when we finally decided on belle harbor community there were only a few lots for townhomes left for sale. We were only able to get a unit close to Rt 17 and we were concerned with traffic noise, we are adjusting to the noise and wish lennar had provided more of a setback and more trees and and plantings between our unit and the road. Gregg who was our sales person worked hard to get us the unit and lot that we wanted. Once work started on our unit we received updates frequently. As the work on the unit was close to finished Miguel took over as manager and our whole experience changed as Miguel was in constant communication with us. We hired an outside consultant, Brad did a complete walkthrough of unit and provide a through list of all items that needed to be fixed.Miguel worked closely with Brad and us to see that all deficiencies were corrected, some of them minor and some major items as well. Miguel has continued to follow through with corrections even after closing and to date all issues have been taken care of. Kristen was our mortgage officer and was professional,personable and worked hard to get us the best rate, she continually stayed on to top of issues and helped us through the process. I believe her hard work is what allowed our closing to be timely and efficient. In summation our experience with lennar has been positive and we are having fun moving into our new townhome. ... More

The home is OK but you can tell that they use base home building items with NO extras. Lennar would not allow any modifications and the quality of the home is average to below average

Thank you for your help! Sincerely.

The people at Lennar Sales are very friendly and helpful. The Construction Manager has been very responsive to our requests.

Hi - I recently purchased an Augusta townhouse in Preserve at Pine Lakes. There have been disappointments, I must admit. Currently experiencing lots of ants and some roaches. Does not appear Lennar treats the earth for insects prior to building, and apparently ground joints not sealed well. Finish and trim poorly done: floor molding in places thrown on hurriedly, cut incorrectly and installed without correction. Out of the way spots with rough edges (eg, door casings bottoms) and no caulk at all (eg, upstairs bathroom, casing at bottom of banister). Workers apparently being pushed for productivity and leaving homeowners with the resulting problems to clean up. Back door fits poorly, able to see light all around when closed. Dead bolt drilled and re-drllled because worker had trouble lining up bolt and face plate, thus leaving the door itself in a weakened state. None of hard surfaces sealed: granite counters, bathroom grout and tiles, vinyl flooring. HVAC seems not to hold to setting entered on control very well: on a heat setting of 74 at night with cold exterior temp thermometer on control box reads 77 degrees. Outlets poorly placed: eg, in master bedroom: not positioned either side of area where bed headboard goes to allow side table light easy plugin. And no inverted plug to allow side table lights to be put on when entering room. Back patio slab not cleaned well and has small deep holes uncorrected by concrete workers. My overall impression is that Lennar puts decent materials into their homes but pushes for productivity at the expense of a quality finished product. Though productivity is important, I put to you that quality is an even higher one. I do not put this at the feet of workers or foremen so much as higher ups looking to deliver good numbers to their higher ups. Thx, Richard ... More

The entire home buying process with Lennar was just one headache after the next. Their sales team cannot communicate anything to you in a timely manner, causing delays and missing out on lots that are for sale. Lennar Mortgage is a joke and a waste of time. I initially was working with them for buying my new home, but they dropped the ball multiple times, gave out our confidential information to the wrong people more than once, and took weeks to respond back to anything causing us to find a new mortgage lender 30 days from closing. The build quality of Lennar is subpar at best...they cut corners on everything they possibly can and refuse to fix issues. The overall quality leaves alot to be desired given the price they are selling houses for. They installed water heaters outside of the houses in the Cooper's Bluff community, and they all froze the first time temperatures dropped...yet Lennar won't warranty frozen/broken pipes or install the insulated pipe covers for the water heaters to prevent frozen pipes. Not one window or door frame are square and nearly every wall is uneven. Overall I would stay away from Lennar at all costs and go with a different builder who actually shows some sort of pride in the product they are producing for people to buy. ... More

The Lennar crew was responsive to all of my questions on various issues. I continually had access to them.

Purchasing the home we had an excellent experience. Once closing was completed and the punch list needed to be addressed our texts and phone calls are not being returned. The repairs are not being addressed and it’s been almost 60 days.

From start to finish everyone associated with Lennar was extremely knowledgeable and very helpful. From my first call to inquire about the property until final walk thru we were kept informed on a bi-weekly basis how construction was coming along which was extremely important as we were in NJ. Highly recommend to anyone looking for a new well built home.

Great service, appreciate good and consistent communication.

From beginning to end, builders team always available and responsive. Pre sale during construction and after.

I love our house but follow up has been negative. Once we signed, our rep vanished.

The Builder needs to slow down and get the home’s completed with more time spent on Quality. Standard building practices like installing gutters Having a new Home With a microwave vented by a filter internally makes no sense whatsoever when it can simply vented out the wall. These are just two samples of what we now have to pay for which should be standard features. Concrete workmanship very poor. Fresh air ventilation and damper was never connected. Do it right the first time.

Love the design of the home. But the fit and finish is not the best . The molding work is not good the finish painting is not the best. Seems rushed. Someone should do better in over seeing the finish work..

My car has gotten stuck in the garage more times then I can say and no one to help, you have to make virtual help. They hope you won’t Finish work leaves way toon much to be desired . Too many wrong things to go into. Including bottom end product used inside. The one good thing I can say is the head GC was nice. I would never buy another lennar or probably any new build.

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

We had some issues with chipped cabinets. Not the best quality. So far they have been good with resolving. Didn’t find inside up to My standard in cleaning. Our garage floor was not clean. Some neighbors the cleaning staff hosed down. Not ours. Little disappointed with all the garbage, cans , bottles all around from construction. Construction should have pails to throw their garbage in instead of throwing on ground. Great neighbors took the initiative to clean out pond. It should have been done by cleaning staff.

The purchasing process including using Lennar mortgage was wonderful. My issues began when I closed before a few things were repaired and almost 2 months later I still have issues that haven’t been addressed. My contact was moved before the issues were resolved and customer service has stepped in to try to help. I am super frustrated at the communication post sale. I was not shown how anything worked in my walkthrough nor was I given any information. My precious new construction purchase was much better post sale. I am at this time confused as to who to go to for what and am frustrated that I still have a couple things that should’ve already been taken care of. I love my new home and sales and financing were wonderful. Post sale has been very disappointing. ... More

The agent handling our purchase, Danette, was excellent. She was very responsive and handled our needs very professionally. The house has an excellent floor plan and lot. However, no quality assurance of the work was performed. The house should not have passed occupancy inspection due to no water to the kitchen through the hot water line. A closet door was a single, instead of a double door per the house plan. Cabinet doors were poorly aligned. Guest bath vanity drawers did not close due to improperly placed water line. Garage door did not align with pavement, resulting in a gap. Shrubs were planted poorly, 2 were close to dead when planted. Doorbell did not work. Shower glass did not get installed until 2 weeks after closing. Ground was not leveled prior to installation of sod; lack of completion of sod installation resulted in failure of initial occupancy inspection. Mailbox was not installed until a week after closing; USPS was not aware of address and mail that was forwarded from home was sent back. Had to close with all these items on an "exception list", no money withheld in escrow, We are one week shy of 2 months since closing and only the following corrections were completed: shower glass, hot water to kitchen (2 weeks after closing), and cabinet alignment. Bathroom waterline was corrected, but necessitated cutting a hole in adjoining bedroom; hole filled, waiting on painter (supposed to be here today). All corrections required daily calling of construction managers. There are many other items on the exception list, still awaiting action. Lennar defined the closing date, not the buyer, and without regard to time required to complete the work so that the house was ready for occupancy by the closing date. In fact, the letter from Lennar stated that the buyer should not plan on moving into the house on the date of closing. ... More

It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.

fairly smooth experience, walk through fix promptly