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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 466 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Myrtle Beach Area

466 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Myrtle Beach Area

View Homes

Customer Reviews

Tom

  • Thomas R.
  • Verified HomeBuyer
  • December 15, 2022
  • Myrtle Beach, SC

I love our house but follow up has been negative. Once we signed, our rep vanished.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Experience was not Great

  • Melvin H.
  • Verified HomeBuyer
  • December 06, 2022
  • Little River, SC

The Builder needs to slow down and get the home’s completed with more time spent on Quality. Standard building practices like installing gutters Having a new Home With a microwave vented by a filter internally makes no sense whatsoever when it can simply vented out the wall. These are just two samples of what we now have to pay for which should be standard features. Concrete workmanship very poor. Fresh air ventilation and damper was never connected. Do it right the first time.

Lennar responded:
Hello Melvin, thank you for your review. We are sorry to hear your experience was not great. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Fit and finish

  • Paul A.
  • Verified HomeBuyer
  • December 03, 2022
  • Myrtle Beach, SC

Love the design of the home. But the fit and finish is not the best . The molding work is not good the finish painting is not the best. Seems rushed. Someone should do better in over seeing the finish work..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Too many things wring

  • Paula R.
  • Verified HomeBuyer
  • November 29, 2022
  • Myrtle Beach, SC

My car has gotten stuck in the garage more times then I can say and no one to help, you have to make virtual help. They hope you won’t Finish work leaves way toon much to be desired . Too many wrong things to go into. Including bottom end product used inside. The one good thing I can say is the head GC was nice. I would never buy another lennar or probably any new build.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Terrible

  • John M.
  • Verified HomeBuyer
  • November 29, 2022
  • Myrtle Beach, SC

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Just ok.

  • Stephen F.
  • Verified HomeBuyer
  • November 22, 2022
  • Myrtle Beach, SC

We had some issues with chipped cabinets. Not the best quality. So far they have been good with resolving. Didn’t find inside up to My standard in cleaning. Our garage floor was not clean. Some neighbors the cleaning staff hosed down. Not ours. Little disappointed with all the garbage, cans , bottles all around from construction. Construction should have pails to throw their garbage in instead of throwing on ground. Great neighbors took the initiative to clean out pond. It should have been done by cleaning staff.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Construction repair issues

  • Sandra T.
  • Verified HomeBuyer
  • November 22, 2022
  • Little River, SC

The purchasing process including using Lennar mortgage was wonderful. My issues began when I closed before a few things were repaired and almost 2 months later I still have issues that haven’t been addressed. My contact was moved before the issues were resolved and customer service has stepped in to try to help. I am super frustrated at the communication post sale. I was not shown how anything worked in my walkthrough nor was I given any information. My precious new construction purchase was much better post sale. I am at this time confused as to who to go to for what and am frustrated ...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 2

Purchase and quality

  • William V.
  • Verified HomeBuyer
  • November 22, 2022
  • Little River, SC

The agent handling our purchase, Danette, was excellent. She was very responsive and handled our needs very professionally. The house has an excellent floor plan and lot. However, no quality assurance of the work was performed. The house should not have passed occupancy inspection due to no water to the kitchen through the hot water line. A closet door was a single, instead of a double door per the house plan. Cabinet doors were poorly aligned. Guest bath vanity drawers did not close due to improperly placed water line. Garage door did not align with pavement, resulting in a gap. ...

Lennar responded:
Hi William, and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. If anything is outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

The worst I ever had.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

it is all good and smooth

  • Feng Z.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

fairly smooth experience, walk through fix promptly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Betty

  • BETTY B.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

I had a great experience with Lennar. The house was ready when they said it would be.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

A Crushed Dream

  • Christopher S.
  • Verified HomeBuyer
  • November 15, 2022
  • Little River, SC

Lennar Financial Department and Real Estate Agent where Amazing. Title company Bellamy was horrific, caused multiple issues and were not accountable for there actions. Lennar Build was well below expectations and still has not completed outstanding build issues. Tried to push off on warranty and not close actions on punch list that was created to close with open actions. DO NOT CLOSE WITH WITH ANY OPEN ACTIONS. The one saving grace to my action list has been Zack. He is not the PM one my home, but has taken on the responsibility to complete it. Zack is a Super Hero. His knowledge, morales, ...

Lennar responded:
Dear Christopher, thank you for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience and for the feeling to have to fight another battle this may have caused, If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

They Call It A Brand New Home.

  • Tabatha A.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

The model home we looked at was absolutely stunning. We were told that we would get the same quality as the model home. That was COMPLETELY 100% not the case. We purchased a brand new home that looked like it was a 20 year old remodel that someone let there brand new employee with no experience do. I will say Kyle the construction manager tried but there was little he was "allowed" to do to correct the issues. The project manager Aaron was extremely rude and arrogant to my husband when we expressed that the house was not 100% and that we didn't feel like we should close on it. We were ...

Lennar responded:
Hi Tabatha, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Not Impressed

  • Michael S.
  • Verified HomeBuyer
  • November 09, 2022
  • Myrtle Beach, SC

Not impressed at all. Leading up to our closing we had nothing but problems that weren't completely address by the time we closed and had to be addressed after moving in. Had a water leak within days of closing which has now caused a mold issue that is taking weeks to even address and our new home being torn apart. Build quality overall for the purchase price is not great in my personal opinion, for example we didn't even get a screen door included with a sliding patio door, cabinets are poor quality, majority of second floor has squeaky loose subfloor, cheap laminate floors and cheap ...

Lennar responded:
Hi Michael and thank you for your review. We are sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow up on, moving forward, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Overall a GOOD experience and I'm happy with my new home

  • James L.
  • Verified HomeBuyer
  • November 02, 2022
  • Myrtle Beach, SC

Lennar is a large company and grew to that size by being forward-looking and developing systems and processes to accomplish home-building and selling to satisfy the majority of their customers. Besides meeting local codes and working within a difficult economy and supply chain, they manage to accomplish this while keeping their prices in line and delivering a home in a reasonable timeframe. Having said all that, I am 95% satisfied with my new home. The floor plan I chose is time-tested and made with decent quality materials and components for the most part. Minor items like the ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great experience

  • David M.
  • Verified HomeBuyer
  • October 27, 2022
  • Myrtle Beach, SC

Very easy to deal with. Ronnie was our sales rep and she was awesome.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Bought sight unseen

  • Sharon L.
  • Verified HomeBuyer
  • October 25, 2022
  • Myrtle Beach, SC

Overall, we love our new home. Since moving in, we have noticed that some things were not what you would expect on a new house costing $360,000, such as caulking on the baseboards and not being able to use regular toilet paper because they installed the paper holders incorrectly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Worst new home purchase.

  • Kenneth K.
  • Verified HomeBuyer
  • October 25, 2022
  • Myrtle Beach, SC

This is the fifth house my wife and I have purchased, third new build. By far, worst quality build. We have been in the home for almost two months and original punch list items still haven’t been corrected. There have been multiple laborers come through to correct the same issues repeatedly. No pride in their work. To date, still not fixed. From start to finish, this has been a horrible experience. I wholeheartedly regret making this purchase. Would not recommend Lennar to friends or family.

Lennar responded:
Hi Kenneth, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

for money, not worth it

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Myrtle Beach, SC

sloppy workmanship; paint drippings on windows, floors. lack of communication. garage door still has dent. Lennar financing personnel awful. building supervisor was helpful.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not the greatest experience

  • Kevin Y.
  • Verified HomeBuyer
  • October 12, 2022
  • Pawleys Island, SC

We were dragged through the mud on getting our site selected, then having to suddenly bid on the lot and then getting lots of conflicting dates for completion (they were still cleaning and laying sod after closing and we were moving in). Two months later our pre-close checklist is not complete and warranty work is not done on days promised with no call or explanation. We love the neighborhood and location, but Lennar is tough to work with. Get ready to fight for your rights.

Lennar responded:
Hello Kevin and thank you for sharing your feedback. We are sorry for any issues you have experienced during purchasing and closing stage of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Completely disappointed with Lennar Builders

  • Jacqueline W.
  • Verified HomeBuyer
  • October 04, 2022
  • Myrtle Beach, SC

Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.

Lennar responded:
Hi Jacqueline, thank you for your review, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

A house not finished when closing.

  • Deanna S.
  • Verified HomeBuyer
  • September 20, 2022
  • Pawleys Island, SC

I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Disappointed in the final product, house has a lot of horrible finishes,

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Myrtle Beach, SC

I’m very disappointed in the way they handle homebuyers .

Lennar responded:
Hello, we appreciate your feedback. If you would like us to follow up with you, please send us an email at corporatecustomercare@lennar.com. Provide your name and address and details of your concerns, so we can review and follow-up on you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Incomplete job!!!!

  • Cheryl D.
  • Verified HomeBuyer
  • September 12, 2022
  • Myrtle Beach, SC

I would like a Project Mgr to circle back with me to arrange for my carpet to be completely installed ASAP!!!!

Lennar responded:
Hi, Cheryl, we appreciate your feedback. Please send us a message with your name and address and details of your complaint at corporatecustomercare@lennar.com so we can follow up with you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Location Only

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Myrtle Beach, SC

The home is not worth what I paid for it, only the location is. It's a shame the quality of work, cheap appliances and material were used to build this type of home. I have a list of repairs from the first 2 months I have owned the home. Baseboards poping off in several locations, scratched glass doors, and toilet seats, warped doors, etc... I have reached out to the area manager to address a few issues and have not had a resolution within the last 4 weeks.

Lennar responded:
Hello and thank you for taking the time to write this review. We are sorry for the difficulties you've described. Please message us with details of anything outstanding in which we could provide some follow-up, at corporatecustomercare@lennar.com - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1