Lennar Reviews in Myrtle Beach, SC
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What Myrtle Beach Homeowners Have to Say About Lennar.
Read all 466 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Myrtle Beach Area
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Customer Reviews
Lennar - We had a great experience either the entire team at Lennar.
- Camille P.
- Verified HomeBuyer
- September 06, 2022
- Myrtle Beach, SC
We had a great experience either the entire team at Lennar. The price of the home was a little steep, and the quality of the material was not that great. Otherwise everything else was ok.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The quality of the build is not what we expected.
- David S.
- Verified HomeBuyer
- August 30, 2022
- Myrtle Beach, SC
The quality of the build is not what we expected. A private inspector found 37 issues, some major. I will provide his report if requested. Mike B. and Tyler B. have been great in trying to help us take care of the issues, but the nobody returns phone calls letting us know when repairs will be made.
Lennar responded:
Hello David, we appreciate your review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note with your name and address at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very poor workmanship
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Myrtle Beach, SC
Workman ship is terrible. Truly a mess, so many things don't fit correctly, a lot of damage to new cabinets put in, putty filling is awful, cement work is terrible, I couldn go on but no point. Taking a long time to see problems resolve, so far one item out of approximately 20.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Fulfilled expectations
- Colin O.
- Verified HomeBuyer
- August 23, 2022
- Calabash, NC
I do understand that Lennar is an extremely large builder that relies on volume not on quality. I think what disappointed me the most was the lack of interest to pay attention to detail, inspect their own work and the lack of interest to make things right. For those reasons plus more I can not recommend Lennar to anyone
Lennar responded:
Hi Colin, thank you for sharing your review. We are sorry for any issues you have experienced with the quality of your new home and attention to detail on our behalf. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Rushed to closing service is bad after.
- Paul B.
- Verified HomeBuyer
- August 16, 2022
- Myrtle Beach, SC
We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad
Lennar responded:
Hello Paul, thank you for your comments. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com if there are any remaining issues we can help address. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Turn key is NOT turn key with Lennar.
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Myrtle Beach, SC
So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Everything was wonderful , we had a backup in the shower and toilet . 2- plumbers came ok . A week later same problem , As soon as the plumber came in to our house he said there is something major wrong . The camera saw there was a broken pipe .
- Edward M.
- Verified HomeBuyer
- July 19, 2022
- Myrtle Beach, SC
Will holdup on this for awhile . We were told it will take 2-3 days to fix and then I will write my review . Lennar has a very good reputation and that is the reason we brought in a Lennar community .
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - Nice Home for the Price, Quality and Workmanship could be better
- Kenneth S.
- Verified HomeBuyer
- July 19, 2022
- Myrtle Beach, SC
Nice Home for the Price, Quality and Workmanship could be better
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar - Overall my experience with Lennar was good.
- Mark M.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
Overall my experience with Lennar was good. When I purchased late year in November of 2021, Lennar just acquired Realstar Homes who built most of the homes in the community. One of the issues I had was that Lennar didn’t allow me to choose my own options and decked everything out themselves. Luckily it looks amazing, but I just think it wasn’t cool at the time plus there was no shower door included. The unit itself is very functional and built solid! Not one nail pop have I saw and the floors don’t make that cracking sound when you walk upstairs or upstairs area, that’s usually do to cheap ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - In this crazy market Lennar made my experience very positive,
- Amy P.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
In this crazy market Lennar made my experience very positive, easy and timely. From Ronnie to Louie, they were right on time with their target dates. The loan process and move in we’re flawless; very happy and excited with my purchase. I thank you all!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
You get what you pay for is the bottom line
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
I was not very impressed whatsoever with the entire process. Never once did my salesman take the initiative to send me any photos of the construction process being that I am out of state. They told me they would do that. If the non-English-speaking crews that came in to complete each phase was not paid until the work was done to satisfaction, the quality of work would be much better. I feel as though there is absolutely no supervision, just everyone collecting a pay. sure, the houses look great from the outside but speak a different story upon closer inspection. The lending process was like ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - I would NOT recommend Lennar's mortgage.
- Bonnie S.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
I would NOT recommend Lennar's mortgage. I was unable to use Lennar's mortgage company due to their inexperience and I lost out on all incentives in addition I never received all the information at closing regarding who to contact, association information ect... The tile in my master bath had to be redone multiple times. Holly was amazing she was the bright spot in this experience without her I would have walked away from this home purchase.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Mixed results
- Mary Z.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
Mixed results From the sales department, we received miss information. Multiple information was incorrect. Downright incorrect. Also left out good things about the house that we didn’t even know about.. We feel there were changes made to the house and the sales person was never informed. The construction manager and sales person gave us a closing date. Your corporate closing coordinator move the date forward by three weeks and Cost us thousands of dollars and the house was not ready. In addition to that, whoever was in charge of the paperwork was nowhere near ready to have all these homes ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 4
Still needs work done 6 weeks in
- George A.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
Door hinges shutter drain wrong angle towel hook not installed .
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Poorly built homes
- Rhonda N.
- Verified HomeBuyer
- July 07, 2022
- Myrtle Beach, SC
My mother said if you have noting nice to say don't say anything so I guess I have nothing to say.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Still waiting for minor issue fixes
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Myrtle Beach, SC
Initially a great experience. It's the little things now that we can't get fixed.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Lennar - Many items were not completed until after closing.
- Alan L.
- Verified HomeBuyer
- June 27, 2022
- Calabash, NC
Many items were not completed until after closing. Three months later and we're still waiting for a lamp post. For those things that have been done post-closing, we had to wait weeks for a response.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Tom
- Thomas F.
- Verified HomeBuyer
- June 21, 2022
- Calabash, NC
Worst buying experience in my life 7 months late, incomplete at time of closing,still have a dozen open items on the to do list. Can’t get a return phone call
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Gladstone
- Randall W.
- Verified HomeBuyer
- June 21, 2022
- Conway, SC
It started well, but we are now on our 4th contractor. We love the house, but still waiting on screens. They planted sod right after framing was done, but there were delays, so our new sod went unwatered for months.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 1
Ding Dong is Lennar Home?
- Kimberly B.
- Verified HomeBuyer
- June 17, 2022
- Myrtle Beach, SC
Responsiveness….. they should have given me the option to give them a Zero. NOT including the sales staff, Gregg and ED who are great! I closed on my house in March 2022. I still have A punch list that needs to be completed. I realize they’re busy building new homes but, I would like somebody To communicate with me as to when They are going to Complete my home for which they have been paid. There has been NO RESPONSE After numerous phone calls, texts and emails which have been sent to multiple people with Lennar Homes. Communication….to much to ask? I love my home however, Lennar homes ...
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - A lot of quality issues!
- Ann m.
- Verified HomeBuyer
- June 15, 2022
- Myrtle Beach, SC
A lot of quality issues!!! Still not fixed!!!! From sheet rock, paint, wrong doors thru out home! Doors will not close property! Drainage issues! Fixtures falling off wall!!! Closing changed a number of times.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - There is an obvious conflict between the sales/finance team and
- William T.
- Verified HomeBuyer
- June 14, 2022
- Calabash, NC
There is an obvious conflict between the sales/finance team and the construction team. Sales/finance wanted to move ou closing date two weeks earlier to achieve some goal. The construction team was not ready. Many poor quality issues were left incomplete at closing. It took many week to correct most of them and one is still outstanding six weeks after closing.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Lennar - Back up to the beginning the features listed on the liatature
- Stephanie D.
- Verified HomeBuyer
- June 01, 2022
- Myrtle Beach, SC
Back up to the beginning the features listed on the liatature and what the sample houses had is not what we received. You cannot show crown molding, Waynes coating, Perfect thresholds quality paint, paint colors outside of the stock colors and not make them available. Also we do not get a response from the warranty person. And we still have outstanding issues to be addressed after 45 days and counting. On the final walk thru so many major items were not working that we did not see the simple things like hinges pins missing from doors. Our needs repainting and not one has showed up the fix ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
The terrible experience
- Charles H.
- Verified HomeBuyer
- May 19, 2022
- Myrtle Beach, SC
Get your money and drop you as fast as they can. Been asking for items to be fixed for over 6 weeks without any progress. Started fixing items myself. Reported a water leak over 4 weeks ago and still waiting for anything to be done. Have no idea what damage that is causing. Still waiting on painting to be done and the gutters leak water everywhere but where they are meant to put it. Very sad buying experience!
Lennar responded:
Hi Charles, thank you for this review. We are extremely sorry to hear about the delayed follow up and frustrations this must be causing you. Please let us know if there are any issues that have not been addressed and our team will follow up with the division. We can be reached at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Structure good, finish bad
- Stephen J.
- Verified HomeBuyer
- May 17, 2022
- Myrtle Beach, SC
House is well-built structurally, but the finish (paint, drywall, etc.) is definitely sub-par. Sales personnel were great, as was the on-site construction manager, but it is evident that many of the actual workers were not very skilled and constantly pressed for production vs. quality.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
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