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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 476 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Myrtle Beach Area

476 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Myrtle Beach Area

View Homes

Customer Reviews

Great experience

  • David M.
  • Verified HomeBuyer
  • October 27, 2022
  • Myrtle Beach, SC

Very easy to deal with. Ronnie was our sales rep and she was awesome.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Bought sight unseen

  • Sharon L.
  • Verified HomeBuyer
  • October 25, 2022
  • Myrtle Beach, SC

Overall, we love our new home. Since moving in, we have noticed that some things were not what you would expect on a new house costing $360,000, such as caulking on the baseboards and not being able to use regular toilet paper because they installed the paper holders incorrectly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Worst new home purchase.

  • Kenneth K.
  • Verified HomeBuyer
  • October 25, 2022
  • Myrtle Beach, SC

This is the fifth house my wife and I have purchased, third new build. By far, worst quality build. We have been in the home for almost two months and original punch list items still haven’t been corrected. There have been multiple laborers come through to correct the same issues repeatedly. No pride in their work. To date, still not fixed. From start to finish, this has been a horrible experience. I wholeheartedly regret making this purchase. Would not recommend Lennar to friends or family.

Lennar responded:
Hi Kenneth, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

for money, not worth it

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Myrtle Beach, SC

sloppy workmanship; paint drippings on windows, floors. lack of communication. garage door still has dent. Lennar financing personnel awful. building supervisor was helpful.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not the greatest experience

  • Kevin Y.
  • Verified HomeBuyer
  • October 12, 2022
  • Pawleys Island, SC

We were dragged through the mud on getting our site selected, then having to suddenly bid on the lot and then getting lots of conflicting dates for completion (they were still cleaning and laying sod after closing and we were moving in). Two months later our pre-close checklist is not complete and warranty work is not done on days promised with no call or explanation. We love the neighborhood and location, but Lennar is tough to work with. Get ready to fight for your rights.

Lennar responded:
Hello Kevin and thank you for sharing your feedback. We are sorry for any issues you have experienced during purchasing and closing stage of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Completely disappointed with Lennar Builders

  • Jacqueline W.
  • Verified HomeBuyer
  • October 04, 2022
  • Myrtle Beach, SC

Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.

Lennar responded:
Hi Jacqueline, thank you for your review, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

A house not finished when closing.

  • Deanna S.
  • Verified HomeBuyer
  • September 20, 2022
  • Pawleys Island, SC

I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Disappointed in the final product, house has a lot of horrible finishes,

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Myrtle Beach, SC

I’m very disappointed in the way they handle homebuyers .

Lennar responded:
Hello, we appreciate your feedback. If you would like us to follow up with you, please send us an email at corporatecustomercare@lennar.com. Provide your name and address and details of your concerns, so we can review and follow-up on you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Incomplete job!!!!

  • Cheryl D.
  • Verified HomeBuyer
  • September 12, 2022
  • Myrtle Beach, SC

I would like a Project Mgr to circle back with me to arrange for my carpet to be completely installed ASAP!!!!

Lennar responded:
Hi, Cheryl, we appreciate your feedback. Please send us a message with your name and address and details of your complaint at corporatecustomercare@lennar.com so we can follow up with you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Location Only

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Myrtle Beach, SC

The home is not worth what I paid for it, only the location is. It's a shame the quality of work, cheap appliances and material were used to build this type of home. I have a list of repairs from the first 2 months I have owned the home. Baseboards poping off in several locations, scratched glass doors, and toilet seats, warped doors, etc... I have reached out to the area manager to address a few issues and have not had a resolution within the last 4 weeks.

Lennar responded:
Hello and thank you for taking the time to write this review. We are sorry for the difficulties you've described. Please message us with details of anything outstanding in which we could provide some follow-up, at corporatecustomercare@lennar.com - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - We had a great experience either the entire team at Lennar.

  • Camille P.
  • Verified HomeBuyer
  • September 06, 2022
  • Myrtle Beach, SC

We had a great experience either the entire team at Lennar. The price of the home was a little steep, and the quality of the material was not that great. Otherwise everything else was ok.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The quality of the build is not what we expected.

  • David S.
  • Verified HomeBuyer
  • August 30, 2022
  • Myrtle Beach, SC

The quality of the build is not what we expected. A private inspector found 37 issues, some major. I will provide his report if requested. Mike B. and Tyler B. have been great in trying to help us take care of the issues, but the nobody returns phone calls letting us know when repairs will be made.

Lennar responded:
Hello David, we appreciate your review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note with your name and address at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Myrtle Beach, SC

Workman ship is terrible. Truly a mess, so many things don't fit correctly, a lot of damage to new cabinets put in, putty filling is awful, cement work is terrible, I couldn go on but no point. Taking a long time to see problems resolve, so far one item out of approximately 20.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Fulfilled expectations

  • Colin O.
  • Verified HomeBuyer
  • August 23, 2022
  • Calabash, NC

I do understand that Lennar is an extremely large builder that relies on volume not on quality. I think what disappointed me the most was the lack of interest to pay attention to detail, inspect their own work and the lack of interest to make things right. For those reasons plus more I can not recommend Lennar to anyone

Lennar responded:
Hi Colin, thank you for sharing your review. We are sorry for any issues you have experienced with the quality of your new home and attention to detail on our behalf. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Rushed to closing service is bad after.

  • Paul B.
  • Verified HomeBuyer
  • August 16, 2022
  • Myrtle Beach, SC

We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad

Lennar responded:
Hello Paul, thank you for your comments. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com if there are any remaining issues we can help address. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Turn key is NOT turn key with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2022
  • Myrtle Beach, SC

So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Everything was wonderful , we had a backup in the shower and toilet . 2- plumbers came ok . A week later same problem , As soon as the plumber came in to our house he said there is something major wrong . The camera saw there was a broken pipe .

  • Edward M.
  • Verified HomeBuyer
  • July 19, 2022
  • Myrtle Beach, SC

Will holdup on this for awhile . We were told it will take 2-3 days to fix and then I will write my review . Lennar has a very good reputation and that is the reason we brought in a Lennar community .

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Nice Home for the Price, Quality and Workmanship could be better

  • Kenneth S.
  • Verified HomeBuyer
  • July 19, 2022
  • Myrtle Beach, SC

Nice Home for the Price, Quality and Workmanship could be better

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - Overall my experience with Lennar was good.

  • Mark M.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

Overall my experience with Lennar was good. When I purchased late year in November of 2021, Lennar just acquired Realstar Homes who built most of the homes in the community. One of the issues I had was that Lennar didn’t allow me to choose my own options and decked everything out themselves. Luckily it looks amazing, but I just think it wasn’t cool at the time plus there was no shower door included. The unit itself is very functional and built solid! Not one nail pop have I saw and the floors don’t make that cracking sound when you walk upstairs or upstairs area, that’s usually do to cheap ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - In this crazy market Lennar made my experience very positive,

  • Amy P.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

In this crazy market Lennar made my experience very positive, easy and timely. From Ronnie to Louie, they were right on time with their target dates. The loan process and move in we’re flawless; very happy and excited with my purchase. I thank you all!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

You get what you pay for is the bottom line

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

I was not very impressed whatsoever with the entire process. Never once did my salesman take the initiative to send me any photos of the construction process being that I am out of state. They told me they would do that. If the non-English-speaking crews that came in to complete each phase was not paid until the work was done to satisfaction, the quality of work would be much better. I feel as though there is absolutely no supervision, just everyone collecting a pay. sure, the houses look great from the outside but speak a different story upon closer inspection. The lending process was like ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - I would NOT recommend Lennar's mortgage.

  • Bonnie S.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

I would NOT recommend Lennar's mortgage. I was unable to use Lennar's mortgage company due to their inexperience and I lost out on all incentives in addition I never received all the information at closing regarding who to contact, association information ect... The tile in my master bath had to be redone multiple times. Holly was amazing she was the bright spot in this experience without her I would have walked away from this home purchase.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Mixed results

  • Mary Z.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

Mixed results From the sales department, we received miss information. Multiple information was incorrect. Downright incorrect. Also left out good things about the house that we didn’t even know about.. We feel there were changes made to the house and the sales person was never informed. The construction manager and sales person gave us a closing date. Your corporate closing coordinator move the date forward by three weeks and Cost us thousands of dollars and the house was not ready. In addition to that, whoever was in charge of the paperwork was nowhere near ready to have all these homes ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 4

Still needs work done 6 weeks in

  • George A.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

Door hinges shutter drain wrong angle towel hook not installed .

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Poorly built homes

  • Rhonda N.
  • Verified HomeBuyer
  • July 07, 2022
  • Myrtle Beach, SC

My mother said if you have noting nice to say don't say anything so I guess I have nothing to say.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2