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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 466 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Myrtle Beach Area

466 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Myrtle Beach Area

View Homes

Customer Reviews

Follow up

  • Gary S.
  • Verified HomeBuyer
  • January 12, 2022
  • Longs, SC

Aaron saw to it that my dead sod was replaced. Jamon did good to get a plumber to fix some things BUT, my front door does not close correctly and they said they would replace it. No communication from Jamon and no action so far in over 6 weeks. Contacted Jamon again a week later. He apologized…but still no action on my door. Please be honest, timely and forthright and don’t just shine people. It’s insulting.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 2

The project manager

  • Michael M.
  • Verified HomeBuyer
  • January 12, 2022
  • Longs, SC

The person who oversaw the housing development was knowledgeable and worked hard to make sure things went well. When there was a problem, he would address it and make sure it was corrected in a timely manner. He truly cared about the project and made sure it was right.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House was built on time with no major issues

  • Vincent B.
  • Verified HomeBuyer
  • January 04, 2022
  • Longs, SC

House is well built and has plenty of smart technology representatives for Lennar we're knowledgable and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - All around I have not found that this has been a very good experience

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Myrtle Beach, SC

All around I have not found that this has been a very good experience

Lennar responded:
Hello and thank you for your feedback. We would like to apologize for the poor experience. If there is anything we can do to help, please don't hesitate to let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Warranty service is nonexistant

  • Aimee H.
  • Verified HomeBuyer
  • December 28, 2021
  • Myrtle Beach, SC

Beware! If issues aren't addressed prior to closing, they may never get resolved! We have outdoor faucets that don't function, garage outlets that can't be used, and a front window that was cracked by flying construction site debry that we can't get fixed!!!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Great first home

  • Katie D.
  • Verified HomeBuyer
  • December 28, 2021
  • Calabash, NC

Great first home (bc first time homebuyers don't know better). If you're thinking of buying a Lennar home as your 2nd, 3rd or forever home.. forget about it, you will drive yourself crazy noticing all of the shoddy workmanship and fighting with them to get things corrected in a timely fashion. Their lender is not for the faint of heart either, prepare to be bullied into submission and have your queries go unanswered.

Lennar responded:
Hi Katie, thank you for your review, we appreciate your feedback. We are sorry for the poor customer service you experienced and any disappointment with the final construction of your new home. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar - Overall a good experience.

  • Robert T.
  • Verified HomeBuyer
  • December 28, 2021
  • Longs, SC

Overall a good experience. Subcontractor attention to detail could be improved.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Nice house but poor finishing work

  • Tina S.
  • Verified HomeBuyer
  • December 15, 2021
  • Surfside Beach, SC

The Home is nice with nice appliances, and appears quality hvac and such. Poor finishing on drywall, painting and appears rushed. Lennar was pushing by trying to get me to use their financing and rushed my closing because I did not go with them. Aka rushed finishing. Cabinet doors fell off upon moving in. Garage door still squeaks, dishwasher wasn't installed correctly and plumber left caulk in the drain. Poor response on fixing issues. Have furnace had a loose hose and had to come fix. Sloppy work.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

You get everything??????

  • Mary I.
  • Verified HomeBuyer
  • December 01, 2021
  • Myrtle Beach, SC

Gutters! Hvac that works ?? Cabinets cheaply made ! Paint ? More like water color ! Cracking concrete ! Poor garage door openers ! Gas lines ! You want to bbq you have to change your gas lines ! The saddles to each doorway coming up ! Kitchen cabinets not lined up to par ! No you don’t get a move in ready home cause your to busy adding and fixing what they gave you ! Oh we forget to tell you you must sell your other home first !! Huh I had $$$ for this but on paper after paper after paper to prove I could buy this one ! Never again ! No communication once you sign the contract ! Oops we made ...

Lennar responded:
Hi Mary, thank you for this detailed review. We would like to apologize for any frustration and disappointment you have experienced with the quality and follow-up on issues in your home. Please do not hesitate to contact us at corporatecustomercare@lennar.com, if there is anything you would like us to address. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - If there are any issues its quickly resolved

  • Daniel B.
  • Verified HomeBuyer
  • December 01, 2021
  • Longs, SC

If there are any issues its quickly resolved

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lovely Home with good bones.

  • Dean C.
  • Verified HomeBuyer
  • November 30, 2021
  • Myrtle Beach, SC

Ryan our construction supervisor was amazing. He pulled together many issues that were beyond his control and ensured that we were completely satisfied. He was very easy to befriend and earned our trust with his follow through. Ryan, we'd like thank you for completing Lennar's commitments to our satisfaction.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

How the whole job site was not kept clean.trash and materials everywhere.the roads where constantly muddy and not cleaned.

  • Russell D.
  • Verified HomeBuyer
  • November 23, 2021
  • Myrtle Beach, SC

Happy overall with house and community.unfortunately the COVID situation caused extreme delays.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Keep your eyes open

  • Terry P.
  • Verified HomeBuyer
  • November 12, 2021
  • Longs, SC

Read and understand everything line of the contract.Use your attorneys for closing do follow up.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Good purchase!

  • Shelley D.
  • Verified HomeBuyer
  • November 10, 2021
  • Longs, SC

Good purchase! Still waiting on some things to be taken care of-

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Terrible Experience Post Purchasing

  • Jessica H.
  • Verified HomeBuyer
  • November 06, 2021
  • Myrtle Beach, SC

I am so disappointed in the customer service that has been provided to us after closing. I wish I had done my research on Lennar prior to buying a home. I would have never purchased a Lennar home if I knew what I know now. The number of lawsuits, poor reviews, and complaints is just mind blowing to me, but I am experiencing first hand why. We continue to have promises broken by Lennar employees, tickets that are never followed up on, and issues that continue to not get fixed. It is clear that new construction homes are a priority over those who have already given their money to Lennar. I ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Great house.

  • Bert G.
  • Verified HomeBuyer
  • November 02, 2021
  • Longs, SC

Great house. Well designed with many desirable features. Finishing details were lacking. I believe if this house was not built during the pandemic the finishing touches would have been much better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Been in the home for 4 months and they still haven't sent anyone

  • Orradal R.
  • Verified HomeBuyer
  • November 02, 2021
  • Myrtle Beach, SC

Been in the home for 4 months and they still haven't sent anyone to fix things. I've called and emailed. Back yard still flooding from just rain, wait until we have a hurricane water will be in my house. Lots of issues with this home.

Total Score 5


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Too many things are breaking at this time

  • John A.
  • Verified HomeBuyer
  • October 30, 2021
  • Longs, SC

Too many things are breaking at this time

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - My site manager was communicative and great to work with.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Myrtle Beach, SC

My site manager was communicative and great to work with. When I put in a request for repairs there was a quick response, tho still waiting for some issues to be fixed. Overall a positive experience.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Happy to be part of Market Common

  • Gregory G.
  • Verified HomeBuyer
  • October 27, 2021
  • Myrtle Beach, SC

Happy to be part of Market Common

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

We felt they handled and overcame many pandemic and supply chain obstacles

  • Marvin P.
  • Verified HomeBuyer
  • October 27, 2021
  • Calabash, NC

Although we were frustrated with several closing delays, overall we felt team members responded well to the many challenges presented to them. Lennar delivered a quality home, at a great price in a wonderful Brunswick neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

simple things over looked due to speed of build

  • Robert H.
  • Verified HomeBuyer
  • October 22, 2021
  • Longs, SC

I have walls that are not straight and bow out. The finish work with bot the drywall and paint is terrible. You can feel under the carpet how uneven the subfloor is. I was missing the power cable that wires the tankless hot water heater to the house so we had no hot water when we moved in. The HVAC unit was installed incorrectly, had to have the HVAC company back twice to fix. Drywalled over the light switch in the hall.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

No surprise

  • Marc L.
  • Verified HomeBuyer
  • October 20, 2021
  • Myrtle Beach, SC

We were well informed every steps of the way. The best surprise we got was that there were surprise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Lennar - I would not recommend lennar to any home buyer.

  • Maria G.
  • Verified HomeBuyer
  • October 05, 2021
  • Surfside Beach, SC

I would not recommend lennar to any home buyer. From the mortgage process to the poor workmanship I have experienced on my home and ability to take accountability, I would definitely hot recommend any of these homes to a new home buyer.

Lennar responded:
Hi Maria, thank you for this review. We are sorry to hear the frustrations you faced from mortgage through the completion of your new home. If you have any outstanding issues requiring attention, please let us know at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - We like our home very much but the follow up of imperfections

  • Gregory H.
  • Verified HomeBuyer
  • October 05, 2021
  • Myrtle Beach, SC

We like our home very much but the follow up of imperfections seemed not a high priority with Lenar

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3