Lennar Reviews in Myrtle Beach, SC

Its about what you would expect from a new build these days. They rush and hire whatever subs are cheapest for the budget. people get paid by working fast, not better. and so theres lots of errors or crappy workmanship garage still had dent in it. they painted front door because it had a dent, but in doing so got some paint on the door handle. Staples in the carpet sticking up everywhere. sharpie on the slab beneath rising to the top of our cheap flooring as blue marks. Floor had some scratches we missed. the cheap flooring also bubbled up some or wasnt stuck down good in some spots. nail pops everywhere. they closed doors while paint was still wet and so you can imagine how that played out. the railing in the stairway is not sturdy bc they screwed up and had to move it a couple times. think thats it. family is happy here, but its what you get with these big builders. they skip on quality to get productivity. its makes them money, i get it. i would just have more pride in my craft if it were me. ... More

Purchased a brand new home recently. My wife and I moved in and had a list of things that were not finished on the home after closing. Took a month a several phone calls to resolve. Refunds took weeks to issue and several phone calls! Then the biggest issue of all my property was damaged by construction next door after I took possession. No regard for my property at all! Again several phone calls several warranty requests. Even a phone call to horry county police to make sure no one else will be allowed to damage any more of my property. Not miner damage!!!! Also we closed on our house and had to sit in our driveway because nobody meant us there as stated to give us the keys! Had to make several calls and wait two hours!!! The list could go on. I love my home and the community but not who I purchased it from ... More

Really a 2.5-2.75 star rating for me. I want to start by saying I really love the community and my home. I have found some of the materials and initial painting to only be so-so. There was some patch work done in our master bathroom that wasn't painted over just before we moved in. Not a huge deal, but as a brand new build you expect perfection and don't expect small projects with your home right out of the gate. I have also noticed the paint on the walls is very easy to scuff and when cleaning seems to strip away very easily. Almost as if their wasn't good priming done first. Same with the baseboards. That brings me to my second point.The fact that the garage door opener was not included, neither was the attic space ladder/closure in the garage. It wasn't disclosed to us before purchasing the home, so be aware you'll have to put in some additional money for that when purchasing one of these new build homes. Not the end of the world, but a bit annoying. The biggest thing that rubbed me the wrong way was how pressured I felt to opt for Lennar financing. I found and went through my own mortgage broker, but looked into the Lennar financing just to see my options. When I decided to stay with my broker I got calls and texts flirting on the line of threats and harassment that my loan might not go through but that their team could secure it. That doesn't leave a good taste in my mouth. As I said nothing was straight out threatened but heavily implied. Definitely walking a gray line of my legal rights of freedom to choose financing. Luckily, I moved forward with my broker and had no issues- just as my broker reassured me there wouldn't be. Beware of these tactics as well! Again, I do love the house overall and my community. Just wish a few things had gone a little differently. It will make me cautious on who I purchase from in the future.... ... More

We were not told that the home prices changed after so many other houses sold, so within 24 hours the price of our house increased $3500.00 and we were not aware of it until we signed the agreement. Lennar said, "Sorry, but that's our policy. The salesperson made a mistake." They still charged us the increase. Then we were assigned a HUB Concierge to help guide us through the transition to our new home. She was awful! She never returned one voicemail and always had an excuse for bad customer service. Lennar promotes "everything's included", but it's not. All of the ceiling lights are cheap plastic recessed lights, they do not install gutters, no refrigerator, and no blinds. They don't give you the option to add these items either, so be prepared to spend at least $10,000 in your first month in order to live in your new home. ... More

The most Stressful home buying experience ever!! Salespeople make promises that are not allowed by builder. Watch out for the sales gimmicks, they use sketchy sales practices.. I read the R&R's before purchasing with promises for a fence then the builder changes the docs. after submitting request for one. Lennar is not to be trusted. Love the location and floorplan. Unresponsive property management.

The process went fairly well until closing. Gutters were suppose to be included as an option and we emphatically told the sales person doing the final contract we wanted them. We had even had a specific discussion about that when we were first looking at Lennar homes. We were assured by the sales person we could get them as an option on homes in Brunswick Plantation. He accidentally forgot to mark them off on the final options list. We were buying out of state so could not come down to see it until closing. No gutters and because it wasn't on the final option list (not our fault because the omission was done by Lennar sales person). So we have no gutters only occupied house on street without gutters plus 3 other connecting streets). Lennar will do nothing about it since it is after closing. Their error not ours and they will not reimburse or give us something to assist us with getting gutters. We assumed the gutter option was always included in the final price. AGAIN Lennar's staff's error not ours. Upper/supervisor staff did not respond to our initial inquiries until 7 weeks after closing and sending her 4 emails. She only replied with a very short and curt "not on final option list, so no gutters. Sorry for the omission." Still no resolution from Lennar upper management. Very poor customer service from "sales representatives". The building supervisor in Brunswick Plantation Ronnie once he was told about it only last week was very responsive and took it up to his upper management as he noted we are the only house without gutters on the street. He got a similar response "gutters were not checked off on the options sheet". Again, we would not be so upset BUT we specifically discussed it at our first meeting looking at Lennar Homes in Brunswick Plantation and also during the final purchase session. The sales person knew we wanted the gutter option and it is not our fault he forgot to check if off when doing the final purchase agreement. Again, we assumed it was included due to the specific previous discussions we had with the sales rep and felt it was important to have gutters on a home. We assumed it was part of the final price of the home!!!!! We have no complaints with the building/construction staff members. They have been very responsive to all issues. It is the sales staff that is not responsive, nor helpful, nor CORRECTING THEIR error!! ... More

Poor workmanship-from the entry in the courtyard to the rear windows of the building. There is nothing that stands out in a good way. Cheap labor, cheap materials, poor finishes. The only plus is the location, something that Lennar banked on-building fast, poor (quality) and expensive.

House is a good value for the money, but the issue is that nothing in the house was functional of done correct. Light fixtures don't work, I have to hire an electrician to correct them. No crown molding, all exterior light fixtures are loose. Nothing was ready on time. Water main broke on the side of my house and toilets overflowed all over my floors. I am very disappointed. House looks good on outside but beware of how things are put together on the inside. Shoddy craftmanship.

The Builder needs to slow down and get the home’s completed with more time spent on Quality. Standard building practices like installing gutters Having a new Home With a microwave vented by a filter internally makes no sense whatsoever when it can simply vented out the wall. These are just two samples of what we now have to pay for which should be standard features. Concrete workmanship very poor. Fresh air ventilation and damper was never connected. Do it right the first time.

We were dragged through the mud on getting our site selected, then having to suddenly bid on the lot and then getting lots of conflicting dates for completion (they were still cleaning and laying sod after closing and we were moving in). Two months later our pre-close checklist is not complete and warranty work is not done on days promised with no call or explanation. We love the neighborhood and location, but Lennar is tough to work with. Get ready to fight for your rights.

I would like a Project Mgr to circle back with me to arrange for my carpet to be completely installed ASAP!!!!

We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad

I knew going in the house for the money is good workmeship not so good moldings sloppy doors don't fit properly, hoa rules to many restriction neighborhood is very nice.

We received our home about two months after the initial close date that we were told. We were told that our initial close date was possible because they already had the materials, therefore there wouldn't be a setback due to materials. About one month before we were set to close and after questioning the time frame, we were told that we misunderstood them having the materials - what they meant was they had the "purchasing power" to buy the materials. At this point it was 3 months after I signed the contract and price homes had gone up 20-30k so it made no sense to bail out and buy elsewhere - I was stuck and they knew it. My family and I were displaced while waiting on them. Fast forward to closing day, the house was extremely dirty inside. Dust everywhere, dirty mirrors... so they sent the cleaners back out the next day. Same result! Awful attention to detail - that's the project manager's responsibility to ensure their contractors are doing their job right because it's FOR THEIR CUSTOMER. As slow as the houses are being built there should be plenty of time to review the quality of the work being done. Problem is that the PM is too busy dealing with problems that the contractors are causing because the labor is cheap and cheap is what you get. Oh... they didn't paint the inside of the garage because "it's considered an exterior surface". So they use drywall on exterior surfaces? Yup, awful! ... More

Great first home (bc first time homebuyers don't know better). If you're thinking of buying a Lennar home as your 2nd, 3rd or forever home.. forget about it, you will drive yourself crazy noticing all of the shoddy workmanship and fighting with them to get things corrected in a timely fashion. Their lender is not for the faint of heart either, prepare to be bullied into submission and have your queries go unanswered.

Poor tile work. Cheap paint and carpet. Fit and finish work awful. The smart home features are nice, however I've been informed that they are not included anymore.

The building manager started out as a great asset to have in the area as we were moving in however, as time went on and more problems with the home occurred or cropped up he became less inclined to help or take responsibility for mistakes he had personally made; regarding our homes power and water supply line accounts in particular. I find this behavior to be inexcusable and completely unprofessional to not take responsibility for a mistake you made on a homeowner’s power supply application only to be made aware of it months after the homeowner had moved on, alert the homeowner that you were going to correct the issue and then proceed not to so that the homeowner then has to deal with complete loss of power and water because the accounts were never corrected. On days when it is 100+ degrees, it is not acceptable to not have any water or power supply and then be told by said building manager that it is not his job to call and correct the energy supply accounts; disregarding that he’d already said he would correct this exact problem three weeks prior. ... More

The yard overall is below average, numerous dead grass spots, grading on three sides is very uneven with depressions unusually deep and makes it hard to walk on due to how uneven it is, have seen the other Lennar neighborhood in Loris I was considering and was impressed with the yards there so was expecting same. The walkway from front door to driveway is not usable during heavy rain as tge roof water explodes off the roof in a few areas and douses the walkway. The interior is fine so far and the hvac, plumbing and electrical has all been good so far, the overall product for the cost point is fair, just disappointing a new home would have such a violent rainwater drainage issue that make the walkway unusable. The yard overall is horrendous workmanship regarding prep and leveling, really poor result compared to other new properties I have purchased, I wish at this point I would have gone a different direction with my decision to purchase a Lennar home. ... More

Your Problems encountered after moving into a new Lennar home when bringing it to the attention of the Warranty dept. that says they Guarantee your new home for 1 Full Year are Ignored & they could care less if you are Not Happy with your new home & having Basic home comforts, such as a Front door with 2 door locks, a Wall switch that should be on the wall on the right side when entering a Bathroom when the door opens to the left to turn on the ceiling light.A Shower door that is properly installed, so water does not spray past the Gaps in the door, because there are NO Door Seal Strips to block the 1/2 gaps at the Top & Bottom of the Door. ... More

This is my first Lennar home as well as my last. There is no pride in craftsmanship in this home. The walls are not square, the floors were not leveled before laminate floating floor was installed, paint and caulk were sloppy at best.

Was promised to have a meeting with the warranty guy and that never happened.

Workmanship is lacking and not much info about smart devices

The entire home buying process with Lennar was just one headache after the next. Their sales team cannot communicate anything to you in a timely manner, causing delays and missing out on lots that are for sale. Lennar Mortgage is a joke and a waste of time. I initially was working with them for buying my new home, but they dropped the ball multiple times, gave out our confidential information to the wrong people more than once, and took weeks to respond back to anything causing us to find a new mortgage lender 30 days from closing. The build quality of Lennar is subpar at best...they cut corners on everything they possibly can and refuse to fix issues. The overall quality leaves alot to be desired given the price they are selling houses for. They installed water heaters outside of the houses in the Cooper's Bluff community, and they all froze the first time temperatures dropped...yet Lennar won't warranty frozen/broken pipes or install the insulated pipe covers for the water heaters to prevent frozen pipes. Not one window or door frame are square and nearly every wall is uneven. Overall I would stay away from Lennar at all costs and go with a different builder who actually shows some sort of pride in the product they are producing for people to buy. ... More

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

The agent handling our purchase, Danette, was excellent. She was very responsive and handled our needs very professionally. The house has an excellent floor plan and lot. However, no quality assurance of the work was performed. The house should not have passed occupancy inspection due to no water to the kitchen through the hot water line. A closet door was a single, instead of a double door per the house plan. Cabinet doors were poorly aligned. Guest bath vanity drawers did not close due to improperly placed water line. Garage door did not align with pavement, resulting in a gap. Shrubs were planted poorly, 2 were close to dead when planted. Doorbell did not work. Shower glass did not get installed until 2 weeks after closing. Ground was not leveled prior to installation of sod; lack of completion of sod installation resulted in failure of initial occupancy inspection. Mailbox was not installed until a week after closing; USPS was not aware of address and mail that was forwarded from home was sent back. Had to close with all these items on an "exception list", no money withheld in escrow, We are one week shy of 2 months since closing and only the following corrections were completed: shower glass, hot water to kitchen (2 weeks after closing), and cabinet alignment. Bathroom waterline was corrected, but necessitated cutting a hole in adjoining bedroom; hole filled, waiting on painter (supposed to be here today). All corrections required daily calling of construction managers. There are many other items on the exception list, still awaiting action. Lennar defined the closing date, not the buyer, and without regard to time required to complete the work so that the house was ready for occupancy by the closing date. In fact, the letter from Lennar stated that the buyer should not plan on moving into the house on the date of closing. ... More