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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 448 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Myrtle Beach Area

448 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.9

Responsiveness 3.7

Lennar in Myrtle Beach Area

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Customer Reviews

Terrible Experience Post Purchasing

  • Jessica H.
  • Verified HomeBuyer
  • November 06, 2021
  • Myrtle Beach, SC

I am so disappointed in the customer service that has been provided to us after closing. I wish I had done my research on Lennar prior to buying a home. I would have never purchased a Lennar home if I knew what I know now. The number of lawsuits, poor reviews, and complaints is just mind blowing to me, but I am experiencing first hand why. We continue to have promises broken by Lennar employees, tickets that are never followed up on, and issues that continue to not get fixed. It is clear that new construction homes are a priority over those who have already given their money to Lennar. I ...

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

The lack of customer service from several walk throughs to address issues to having items that were not repaired after setlement

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2021
  • Myrtle Beach, SC

Drywall and painting of our home was rushed and it shows. We have crooked wall as well. The lack of concern from our project manager during walk throughs was terrible even though he promised all of our concerns would be addressed and corrected.

Lennar responded:
Hi, thank you for taking time to write a review. We are very sorry to hear about the issues you listed including items that were not properly addressed. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Learning experience

  • Thomas C.
  • Verified HomeBuyer
  • July 16, 2019
  • North Myrtle Beach, SC

Location was awesome. It was a lot cheaper than a custom home. It was painful to be ripped off and know only recourse was to walk away from a nice house. Fixtures standard low budget builder grade items. Workmanship adequate to substandard. No choices or deviations from master plan. Understand have bought a “house in a box”, meaning the absentee builder or franchise operator purchased plans and hired local labor to execute. Local labor seemed to be inexperienced subcontractor or day laborers, or sketchy bottom feeder companies. Little attention to detail or focus on quality. So far, ...

Lennar responded:
Hi Thomas, thank you for your feedback. We are sorry that you are unhappy with the quality of your home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Lennar - Not worth the hassle.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Myrtle Beach, SC

Not worth the hassle. To many unresolved issues. No honest answer about anything.

Lennar responded:
Thank you for your feedback. Please send a direct message to us at corporatecustomercare@lennar.com with any outstanding items you have, so we can review and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Home is great never use Lennar Finance again

  • Jill F.
  • Verified HomeBuyer
  • May 25, 2024
  • Myrtle Beach, SC

Rather than review the loan package and request all needed items at once the person handling the loan kept asking for one thing at a time so I would submit the one document they asked, and then the next day they want another and then another I ended up having to stay in a hotel because I sold my prior home and had nowhere to go. I’ve purchased many homes through the years and this was the absolute worst experience I’ve ever had!!

Lennar responded:
Good afternoon ...

Total Score 1


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar mortgage joke.

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2025
  • Loris, SC

Made my first home buying experience horrible. Took over 3 months from approving me to closing with little to no communication on their end. Stay away !!!!!!

Lennar responded:
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with the mortgage process was difficult and disappointing and to know we fell short of your ...

Total Score 1


Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

Experience

  • Breanna H.
  • Verified HomeBuyer
  • March 05, 2024
  • Conway, SC

I’ve written my review on another questionnaire and it’s too long to write: but this was the worst experience for myself and my family . Worst , and I do not write negative reviews , so that should say something.

Lennar responded:
Hi Breanna, we appreciate your review and we are also truly sorry that you had an unpleasant experience with Lennar. We are going to bring this up to our leadership to address.

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Never again

  • Franklin L.
  • Verified HomeBuyer
  • January 30, 2024
  • Surfside Beach, SC

Brio, the home final walk-through, I made them aware of some issues of the flooring of the house and some other details. The day came of the final war. True they weren’t take care of the person in charge told me they were gonna take care of the same day came back after closing they were not taken care of it, plus I believe it was my underwriter. Wait until the last minute to actually start working on my lawn we were supposed to sign on in the morning didn’t sign into 809 at night time then the title company was sending my personal information.

Lennar responded:
Hi Franklin, we apologize about the issues not being taken during the homebuying process. We understand that these frustrations can be very inconvenient. We will be sharing this information with our division leaders to improve. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 5

Responsiveness 1

Extremely Poor Service and Communication

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Myrtle Beach, SC

We have purchased several homes in the past, and this by far has been our worst experience. First, we had many difficulties with the builders in order to get the issues fixed correctly in the home before the signing date. The representative who was assigned to us and who suppose to be handling these issues, made us feel like we were in the wrong for bringing them to his attention, and he tried to pursued us that these issues were not valid. We had to go over his head a couple of times in order to resolve them. Very disappointed in the customer service. As far as the actual closing, we had ...

Lennar responded:
Good afternoon, I would like to express my sincere apologies for the frustration you experienced. I would like to thank you for taking the time to share your experience with us. We are happy to know that you do love your home and the location.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 1


Quality 3

Trustworthiness 1

Value 4

Responsiveness 1

Mixed results

  • Mary Z.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

Mixed results From the sales department, we received miss information. Multiple information was incorrect. Downright incorrect. Also left out good things about the house that we didn’t even know about.. We feel there were changes made to the house and the sales person was never informed. The construction manager and sales person gave us a closing date. Your corporate closing coordinator move the date forward by three weeks and Cost us thousands of dollars and the house was not ready. In addition to that, whoever was in charge of the paperwork was nowhere near ready to have all these homes ...

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 4

Still needs work done 6 weeks in

  • George A.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

Door hinges shutter drain wrong angle towel hook not installed .

Total Score 1


Quality 3

Trustworthiness 1

Value 4

Responsiveness 2

Tom

  • Thomas F.
  • Verified HomeBuyer
  • June 21, 2022
  • Calabash, NC

Worst buying experience in my life 7 months late, incomplete at time of closing,still have a dozen open items on the to do list. Can’t get a return phone call

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

The terrible experience

  • Charles H.
  • Verified HomeBuyer
  • May 19, 2022
  • Myrtle Beach, SC

Get your money and drop you as fast as they can. Been asking for items to be fixed for over 6 weeks without any progress. Started fixing items myself. Reported a water leak over 4 weeks ago and still waiting for anything to be done. Have no idea what damage that is causing. Still waiting on painting to be done and the gutters leak water everywhere but where they are meant to put it. Very sad buying experience!

Lennar responded:
Hi Charles, thank you for this review. We are extremely sorry to hear about the delayed follow up and frustrations this must be causing you. Please let us know if there are any issues that have not been addressed and our team will follow up with the division. We can be reached at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Realize that you are nothing more than a number with Lennar. This has by far been the worst home buying experience we have ever had.

  • Richard B.
  • Verified HomeBuyer
  • February 01, 2022
  • Longs, SC

You should consider taking your business to another builder.

Lennar responded:
Hi Richard, thank you for taking the time to write a review. We are sorry to hear about the poor service and care you have received with your new home purchase. If you have any issues that need additional attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - Closed 2 months ago, still couldn’t move in due to issues not

  • Angela G.
  • Verified HomeBuyer
  • January 19, 2022
  • Myrtle Beach, SC

Closed 2 months ago, still couldn’t move in due to issues not addressed as of yet

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - All around I have not found that this has been a very good experience

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Myrtle Beach, SC

All around I have not found that this has been a very good experience

Lennar responded:
Hello and thank you for your feedback. We would like to apologize for the poor experience. If there is anything we can do to help, please don't hesitate to let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - I would not recommend lennar to any home buyer.

  • Maria G.
  • Verified HomeBuyer
  • October 05, 2021
  • Surfside Beach, SC

I would not recommend lennar to any home buyer. From the mortgage process to the poor workmanship I have experienced on my home and ability to take accountability, I would definitely hot recommend any of these homes to a new home buyer.

Lennar responded:
Hi Maria, thank you for this review. We are sorry to hear the frustrations you faced from mortgage through the completion of your new home. If you have any outstanding issues requiring attention, please let us know at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Horrible communications!

  • Jacob E.
  • Verified HomeBuyer
  • January 14, 2026
  • Loris, SC

When you are looking at a home, they’ll tell you that $500 is needed as a down payment. But what they don’t tell you is hidden in their contract they have 90 days to refund the money. So to our surprise, after many unanswered, phone calls, and unanswered emails. We were given phone numbers that were disconnected and then finally they were sending the check to the wrong address. It was an address that we haven’t lived in in over two years, but I never gave them that so if you value your money, I would recommend going somewhere else to save the headache, frustration, and overall stres.

Lennar responded:
Good afternoon Jacob. We’re sorry to hear about the challenges you experienced with your down payment refund and understand how frustrating this must have been. We appreciate you bringing this to our attention and are continuously working to improve our processes. We hope to provide a smoother and better homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

disappointment with experience

  • Walter O.
  • Verified HomeBuyer
  • January 09, 2026
  • Little River, SC

My home was damaged before I even moved inn. It was evident that a truck with trailer backed across my driveway and lawn and into the side of my new home. It was likely a subcontractor because work was proceeding on other homes. The police investigated to no avail. I had to make an insurance claim due to the amount of the damage. None of your workers or subcontractors came forward to report the incident. I question your judgement in hiring such dishonest workers or subcontractors. They ruined my experience, and I will not forget it

Lennar responded:
Good afternoon Walter, thank you for sharing your experience. We are sorry to hear about your experience. We hope that moving forward we can earn back your trust by providing you with a better homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Lennar buiilders

  • James F.
  • Verified HomeBuyer
  • September 09, 2025
  • Myrtle Beach, SC

Builder went cheap on everything. Definitely would not recommend. Wouldn’t recommend Lennar mortgage either.

Lennar responded:
Hi James, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as the issues you had with Lennar Mortgage. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer beware

  • Denise C.
  • Verified HomeBuyer
  • March 12, 2025
  • Conway, SC

Home built poorly and cheap they are just out yo make a quick buck. Mo one tells you anything or explains things to you. Will never purchase a Lennar home again.

Lennar responded:
Good morning Denise, Thank you for sharing your feedback with us. We are sorry to hear you felt lost during your homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Jason

  • Steve A.
  • Verified HomeBuyer
  • January 03, 2025
  • Myrtle Beach, SC

They use the cheapest material and chip labors

Lennar responded:
Good afternoon Steve, Thank you for sharing your feedback with us. We're sorry to hear that the materials in your home did not meet your expectations. We hope to earn back your trust moving forward as we work to provide you with a Legendary Customer Care Experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Michael

  • Michael C.
  • Verified HomeBuyer
  • November 29, 2024
  • Calabash, NC

I was constantly lied to by the construction manager that things would be fixed before closing and it wasn’t. Now every week I’m dealing with the warranty department which that person said this house should never have been closed on in the shape that it was in. I’m trying to get a petition on Lennar from other homeowners that have problems. Fire your construction manager.

Lennar responded:
Thank you Michael, for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We understand your frustration with closing on an unfinished home. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worse than imaginable

  • Annamaria T.
  • Verified HomeBuyer
  • October 18, 2024
  • Myrtle Beach, SC

Horrific craftsmanship, no response to concerns. Floors are not even worth what Lennar even paid for them

Lennar responded:
Thank you for taking the time to share your review. We sincerely apologize for the negative experience you have had with your home purchase and are sorry that your experience did not meet your expectations.
If there are any outstanding warrantable issues, please do not hesitate to reach out to your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Forestbrook estates

  • Ryan F.
  • Verified HomeBuyer
  • April 17, 2024
  • Myrtle Beach, SC

I close on two brand new townhouses and Ghost Town when I ask for help as the screen door does not close and still Carpet has stains I’m not in South Carolina to view and everybody’s a ghost town now

Lennar responded:
We apologize for this and thank you for your feedback and review Ryan. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1