Lennar Reviews in Nashville, TN

Lennar was wonderful to work with during the home buying process.

Coming from outside tn prices are a little higher here. I expected more quality. Workmanship not very good. One of my walls - actual framing and drywall looked terrible - was fixed to be ok. Electrical some not finished. The finish work not good. Need them to come back for many things which hopefully eventually will get done. I feel no pride taken in making sure things are done and done to completion. Builders have not made sure mail delivery is available - have been here going on 3 months making very inconvenient to get mail in a timely fashion. Told would prob be done in a week or two several times. The yard looked half alive when I moved in hopefully will take bushes a couple did not make it ... More

Lennar was not will to add a 220 drop for my electric car even though the house had not been drywalled. The quality of the workmanship was not good. My garage door was not properly adjusted. I called them, but no response. The paint is contractor grade flat. That is not more than colored water. There are significant gaps at the bottom of door frames. These should have been caulked. One of my blinds is broken. Called, but no response.

We were kept informed weekly by sales agent Chandler about out townhouse progress, and he was quick to respond to questions, concerns. Our onsite manager Shay spent time with us as we neared closure and was helpful in making sure our house would meet our satisfaction. Some breakdown did occur toward the end as we never completed a review walk through after we moved in and we never were introduced to a customer care person. An additional note of significance to us occurred after we moved in: Shortly after our move all the smoke/carbon monoxide detectors went off about midnight without any stop. Husband was able to pull out batteries. The next day an electrician to correct the problem. A few weeks later it happened again. I was impressed with the immediate help I received, first from Shelley (the only person I knew to call) who directed me to the right folks. Thanks to customer Care Rep Deb and IES's Sarah who dispatched the electrician (who happened to be the same one who came in Sept) that day. We are happy with our new home! . ... More

Deb, Charlie and Angela have all been great to work with in finding and getting settled in our new home!

Overall, it was a positive experience leading up to closing; however, closing day was a mess. My loan officer (Dawn) was incredibly communicative and helpful, but I cannot say the same for my loan processor. My loan processor did not communicate clearly with me or the rest of the team, leading us to believe that I would not be closing as scheduled. I was scheduled to close in the afternoon, but I did not close until around 5 PM, disrupting my entire workday. When I reached out the night before closing to ensure that everything was in order, I was told that there were no issues. The builder tried to be as helpful as possible, but he wasn't incredibly familiar with my property during the final walk through. He had also not been sent the full inspection report from the Lennar real estate agent, which led to some confusion. My largest challenge has been post-closing. The Lennar representative assisting with my 30-day check-in has been hard to reach. She missed our first meeting (that she had scheduled) without a call or notice. I had to call 3-4 times to get an answer 40 minute after our scheduled meeting. She had forgotten and was not apologetic. We rescheduled, and when I reached out to confirm the night before this meeting, she said she'd try to be on time but had another meeting right before mine and would try to be only 10-15 minutes late to mine. It really should have been a phone call. I am planning to reach out because I have still not heard anything about my repairs over a week later. ... More

Things starts to break from day 1, quality is very poor. Kitchen cabinets have wholes and they will not take care by saying they can't do any thing. First rain brought water and some of things started to break... Worst quality material, they just want to close faster without even taking care all the things that we mention during walk through. Overall bad experience.

The sales staff, the project managers, and the post closing crew have all been 5 stars in every way! They were more proactive about me buying a home than I was! Could not be more satisfied!

My Lennar loan officer was not trustworthy or responsive. He didn’t respond to several voicemail over a 4 week period and it cost me .25% on my rate. He claimed to not remember how much money I had for a down payment. This was discussed in our initial call & multiple times thereafter. He did a poor job of fully explaining options & even stated that Lennar’s promise to pay closing costs was “just marketing “! When I arrived to my home orientation, the entire interior had not been painted & there were drywall flaws throughout. The painters were rushing to finish the day of final walkthrough & closing. The finishing work was absolutely terrible! The interior doors were warped, damaged & hung unevenly. The sod was dead in the front & back yards and my sprinkler system still doesn’t work after 7 weeks. I’ve had to schedule repair work with 6 different sub contractors so far. I’m very disappointed with Lennar. ... More

The workmanship was poor, drywall imperfections everywhere and gaps in trim. Pretty disappointed. I have also had very little communication from the sales and warannty team. I bought a home with David Weekley a year ago so I have a good baseline understanding of the process and Lennar's experience was far inferior to David Weekley's.

overall things went well we are pleased with our experience

everything included in the home. It is absolutely move in ready. Loved that there is standard design and no selection (which is mostly a way for builder to earn more money) process. all the employees are helpful and knowledgeable

Very good I’m helpful with the paperwork

GOOD FOR SELLING A HOUSE, ONLY THAT, SINCE THEY DO NOT DELIVERY THE HOUSE 100% READY. ITS QUALITY CONTROL IS BAD AND THE RESPONSE LEVEL IS VERY POOR.

We waited a really long time for construction to start at this new community - 11 months after signing. During that time, we never stopped looking for a home, but nothing came close to the layout of the Mayflower plan. So we waited, and so glad we did. We broke ground on Feb 12 and closed July 13. During the build, we visited the site often to see it progress. There were issues - first we were very surprised with how high the house was going to be due to the slope. I swear we were told it was slab home but it was a crawl space. We never wanted sloped driveway or a bunch of steps out front, but our construction manager was very clear with us on how it would look and he was spot-on. In the end, the steps are fine, it looks good, but still dislike the driveway! During construction, our CM advised us about an issue with the main bathroom wall, it was bowed on one side, so they ripped out the entire wall and redid it. We didn't see any of this, he just informed us about it so we knew what was happening. We noticed some issues during build such as a leak under kitchen sink. It went for a month with nothing getting done and I was stressed about the water ruining the cabinet. But in the end, they fixed the leak and replaced the cabinet. There was a big issue with the main living/dining/kitchen area floor - it was sunken a bit after drywall, flooring and cabinets were all in. We didn't notice it, but our CM pointed it out and told us they were investigating. Lennar brought in engineers who provided details on the situation, it got repaired, but then the LVP was floating, so every time you stepped it made a crackling noise. it was so bad! This was just a few days before closing. Day of closing, we come in for the final walkthrough/New home orientation, and they had completely replaced most of the flooring in that whole area the day prior! The CM said he couldn't leave it like that and they had to 'make it right'. I was impressed. Happy we stuck it out on this home. Really, the CM's make the difference and there is a great group of guys at this community. We had a 30 day follow-up and our Customer Service Rep has been amazing. Not a lot of items really, but he's been on top of each of them, following up after every one is completed, even fixing some himself. Overall, there were stressful moments - times when we thought about canceling contract and going somewhere else. So glad we waited and now we're in a beautiful home that we absolutely love! ... More

Great homes, great builders, good prices and nice people

Very honest people to work with and reasonably priced

Working with Taylor and Jeff T. during the construction process was very smooth. They were quick to answer any questions and help us through the building process. Also Jeff C. with the Customer Care team has been following up on the few items that have come up since moving in. Would highly recommend Lennar!!

We bought a model home 7 years after it was constructed, so we did not work directly with builders. Our construction manager that we worked with was great and help advocate for repairs that the property manager otherwise refused. Overall responsiveness to questions and concerns could use some improvement. You could tell that the company was just ready to offload the property as quickly as they could.

Poor quality construction Poor post closing support Very good marketing team

Our new townhome was a great value in a wonderful neighborhood.

Professional and responsive during the home build.

Had a bad experience with the recent purchase. I was either given with a wrong mailbox key or the label inside mailbox is swapped. I’m only getting mails of my neighbour. Followed up with postal office and they say they’re delivering mail to correct box. HOA does not help with this and no one from Lennar owns this issue to resolve. The issue is still unresolved

There were some home reps that were just used car salesman, but for one… Taylor was great to work for. She was honest about the whole process would recommend working with her on any issues. Works when she is off.

The overall quality for the price paid was very disappointing. The AC unit was not set up correctly and leaked in our ceiling, the trim was not straight on almost all walls, paint was splattered on our new floors and stained. The floors have nail pops and bumps, and the walls have many pops and cracks already. I would not purchase another Lennar home unfortunately. Great customer service but poor quality home.