Lennar Reviews in Nashville, TN

Lennars' is working on the model of " quantity before quality ". They lack the small but important detail on their homes. The subcontractors appear to be working on getting the homes built quick and ignoring things that need extra time.

Buying process from start to end and with closing not good at all. Pending items are still incomplete.

Never heard back from anyone on a 30 day check up. Some of the paint issues were not taken care of. It seems like they hurry on a lot of things. Cheap work around some of the woodwork. The pool is way to small for this size of a neighborhood.

We closed on the house with drywall not finished—major holes in a closet and bathroom. Also a lot of paint touch ups and blue tape was still on the walls. We had a cracked step and a broken window also. Five months later.... we’re still waiting for most of the jobs to get done. In mid-August a manager came to the property and told us all the jobs would get done one day first week of September. We haven’t heard back from him, but several people have randomly shown up on different days, with little to no communication to arrange. We are so frustrated! Here it is the end of September and I still have tape all over the house. We appreciated the manager coming out.... but there has been no follow up since that day, so it seems like he just came to sweet talk us and get us to fill out the August survey with good reviews. I would buy a Lennar house again, but I will not close until the house is in the condition a brand new house should be in. ... More

We brought to Vincent & Joey's attention in December that the soffitt beam on the back porch is unlevel and has gaps at the column. We've submitted this issue several times along with a crack in the mortar at our dining room window. Still not happy with a driveway issue that has been addressed but not sure what else can be done. Also have submitted a new issue weeks ago pertaining to the bathroom door going into the toilet that was put on swinging in instead of out. This should have been caught early on. When leaving the toilet room you literally back your butt into the toilet paper to get the door open to get out. First thought this was a major design flaw until I went into a couple of new Chorals on our street and saw the error. Touching up paint has not been completed. We understand the coved virus has caused delays however we've completed these requests afain recently with no response...only radio silence. We have a couple of new issues, i.e front door sticking and deadbolt on backdoor is catching that we'll submit and see if any follow up occurs. ... More

5-10 experience in over all

The overall home value is okay but could be lower in price. Lennar staff has been helpful.

Responsive to warranty issues, however, not responsive to living conditions in the neighborhood. Previous construction manager John made sure issues in the neighborhood were addressed immediately. That is no longer the case since he left. Construction trash, early construction noise on the weekend by subcontractors ( before sunrise) is completely unacceptable and construction workers and subs race out the streets at a very high speed.

For what you pay for one of these houses, the quality of workmanship whoever Lennar sub the work out to is subpar

Buying this house was easy. Once I moved in and began to notice the terrible attention to detail, I am regretting trusting those involved. Backyard floods- I have dogs and mud is tracked everywhere. Drywall is aweful; putty holes, unsanded parts of the walls, corners unsmoothed. Shower grout slopped on and then they expect the homebuyer to seal the grout work. My refrigerator was dented and misaligned due to damage. Tasks the construction manger promised would be taken care of never got touched. Warranty guy Jeff tries to you feel guilty for wanting/needing items fixed. It’s a beautiful house until you look closely at the attention to details/craftsmanship. If I had to do it over, I would have thought twice. ... More

Overall home was completed in time and love it for the most part. Some materials used were very cheap and quality not great . Doors to my office don’t close properly , will end up replacing with nicer ones . Locks to from door didn’t work , nails left in roof , all windowed left unlocked , garage not painted inside fir a house over $630k my inside of garage looks like a toddler built it . Not painted , steps have nails showing , I will need to hire someone to finish . Landscaping not great will hire someone to improve and fix . Paint on inside very cheap .

Not the experience we were looking for. Materials used were not the best quality.

I had one roof leak and one air conditioner drain leak in my loft area. The leaks have been fixed however I’m still waiting for the drywall and an upholstered chair that was stained to be fixed. It’s been 3 weeks. Also the garbage dumpster is not emptied on a regular basis. The management company states trucks are in the neighborhood blocking the dumpsters. There have been no trucks on the street for the past three weeks. Lennar needs to change the HOA management company to one that is more responsive. 4 phone calls and an email have proved to be ineffective. I’m to the point of not paying my HOA dues as I am not receiving the services that I am paying for. ... More

The workmanship of the contractors is absolutely horrible. It seems like things are just thrown together. We had entire trim areas not painted, holes behind bathroom hardware, nails missing in shower drain and outdoor shutters...etc. This is the second home that we have built, and the final product's quality has been devastating to say the least. It is my hope that future homebuyers experience contractors who want to do their best for every homebuyer and that the building/project manager communicates and evaluates employees in such a way that a culture of excellence is created.

Good: Economic house in growing community. Decent neighbors for the most part. Larger yard than other new home options in the area. Plenty of sq footage for the price (compared to other new home options) Bad: Curved Walls and Ceiling Lines everywhere. Like every room or closet. Kitchen appliances and cabinets feel cheap. Painting overall pretty poor. Everything looks rushed without a care about final look. Also poor cleanup with paint splatters everywhere and not cleaned as promised during the new home orientation walkthrough. Having seen the trim before painting, it was very poor workmanship. 1/4" gaps between trim corners seemed like the norm, and just fill it in and paint over it. Back yard grass non-existent. Just weeds. Plenty of weeds in the front yard too. ... More

It wasn’t a bad over all experience, until after you close and there still a list of things incomplete, and they don’t want to do the completion of there build. Then it will become a “process”, and beyond that your home will have a broken fridge and a missing glass panel out of your garage and rooms missing door stops in. Not bitter, just do better.

Sprinkler system still not working, no response why!! Can’t named manager

There were some home reps that were just used car salesman, but for one… Taylor was great to work for. She was honest about the whole process would recommend working with her on any issues. Works when she is off.

Sales agent provided misleading information. Sales team anf financial team used alot of buyer intimidation tactics. Repairs were not made from final walk through 45 days after being in the home. Home was not cleaned good for final walk through and move in. Craftsmanship of wotk is very sloppy. No pride in work.

The trades they use do not do quality work. We have found that very cheap materials are used to cut costs and they are very hard to get out and fix any issues. We have dozens of items waiting to be fixed and our Lennar rep is unresponsive. I’m so disappointed in this company, as the houses cost more than they are worth, and as homeowners we should be able to expect quality for $400k. If we could do the homebuying process again we would not use Lennar. Be sure to get your own inspections done, and avoid Lennars mortgage company if you are able. They have a waiting list of people a mile long waiting for houses, so their customer service is shotty because there are plenty of families who would take the house if you choose to not move forward with the purchase. I felt almost bullied into leaving some of the issues. I just want my home to be safe for my kids and issue free, which is why we chose to buy a new build, but Lennars lack of quality has kept me up at night and made me nervous we didn’t make the right choice. Every single Lennar home in this community has issues, and every neighbor I talk to has their own lists of things waiting to be corrected. Sorry for the negativity, I’m just trying to be real. ... More

We had so many repairs around the house that has taken so long to get it done. We have been in this repairs issues for almost three months now

Everything went smooth until after closing. I moved in with broken windows and a promise they would be replaced. 4 months later I’m still waiting for them to be replaced. The lack of communication is ridiculous. I called the “customer service rep” and he didn’t even have the decency to call me back. His response to my phone call was to just copy me on an email to someone else . Didn’t even waste his time sending me an email directly addressing my issues/ questions.

We have had issues ever since we closed on the house and it was like pulling teeth getting them fixed. The only person that actually helped us was Derrian and he was/is awesome, as he is still helping fix the last remaining issue. We never received our 30 day TLC that we were told would be happening, we just received an email asking how it went but nobody came for it nor was it scheduled. I understand these are homes going up really fast but I at least would like everything to be working/minimal issues for the price we paid.

The build experience with Lennar was terrible. I have told my friends to go elsewhere unless this is all they can afford! From the get go, things were chaotic and disorganized and unprofessional. The selling team will tell you one thing and then later say something completely different and act like you’re the one who made it up! Then when we moved on to construction, everything seemed alright until we had issues with the build that our inspector found. There was so much sloppy workmanship. And the construction manager said he made necessary repairs that we were able to check and find out he didn’t actually do! The mortgage team started off alright, which was a huge plus after working with the selling team. However, they ended up also being chaotic and disorganized and unprofessional. The home looks good, and I like my neighbors. The building experience was awful though, so I wouldn’t recommend it to anyone unless they’re okay with sticking through a horrible process. I have worked with another builder before who had much better employees. Lennar is unfortunately filled with unprofessional, unkind employees who don’t tell the truth. Be sure to get a pre-drywall inspection and another inspection before closing. I like my house, but it was a rough process getting here. ... More

The overall quality for the price paid was very disappointing. The AC unit was not set up correctly and leaked in our ceiling, the trim was not straight on almost all walls, paint was splattered on our new floors and stained. The floors have nail pops and bumps, and the walls have many pops and cracks already. I would not purchase another Lennar home unfortunately. Great customer service but poor quality home.