Lennar Reviews in Nashville, TN

You can trust the people you are working with to help you through the process. Taylor makes the offer process easy and kept me up to date on the progress. Ron made the building process simple. Ryan was amazing on the warranty side explaining everything, going above and beyond following up and doing the 30 day walk through.

Been a lot of issues with the house but the Lennar warranty people get on it quick.

I had very good experience throughout closing

Now that we are in our home, we are discovering poor quality throughout our entire home.

Except for the level-headed and well-mannered Lennar’s coordinator (Taylor), our experience could have been permanently stored in the freezer. She was honest, trustworthy, and thoroughly well-skilled in dealing with customers’ frustration. Delay, delay, and delay typified the buying process. The signing of the contract was postponed several times to take advantage of the escalating price. But we signed one in February of 2021 with a potential closing date of June. Then, the date moved to July, August and then in September no light could be seen at the end of the tunnel. In fact, we were offered the chance to collect our deposit. Unfortunately, that was not a viable option as we were out of the country for months. Well, the prolonged delay was blamed on lack of building material particularly windows. As the delay continued, Taylor was in contact with us through facetime/zoom. She gave us regular updates and smoothened the rough edges. She was fantastic, but there was nothing she could do on her own. The big guys smoking espresso coffee in their glass offices often made the calls! Finally, we closed on November 16th, 2021, after incurring over $8000.00 in additional temporary rent and storage fees for our belonging. No space to describe the horrors and expenses of moving our belongings coast to coast due to the extended delay in closing our home. As to the quality of the workmanship, it is below average. Too many unfished items [ drywall, painting, missing light covers, loose vent hood,…] before closing. Of course, the contract was written to favor the builder. Having lived in the house for about two months, other problems have popped up. The fireplace is completely dead! The fireplace technician visited us twice. The first time, he got the flame to work, but all yellow, no blue. The second time, he struggled for one hour and literarily killed the fireplace, not even the pilot will light. The Frigidaire dishwasher is also broken. We actually narrowly escaped fire from inside the dishwasher. Lennar’s “all-included” could be fantastic if and only if attention was paid to details: 1. Home-Theater room has zero wiring. It is just a bare room. Not even a TV outlet. It should not be advertised as “home theater” 2. No HDMI outlet above the fireplace, but a closed pipe was run to it with no instruction. It was left for the homeowner to explore and detect. 3. Master bathroom should have been well-lighted even with as tiny as a 12” x 12” window. 4. No phone outlet in the main office and when pointed out, Lennar claimed it was by design. 5. Lots of rough surfaces on the drywalls. 6. The quality of the glass windows is very poor. Too much noise from all sides. 7. Painting work is horrible. Lots of bubbles on the door frames and walls 8. Poor Design work: With a 3547 sq ft. home, one would expect not to be choked in the laundry room, and master bathroom. Too much non-functional space left behind. 9. A portion of the garage was not covered with drywall 10. Hooking up to Ruckus -a wireless extension was tedious and challenging, with no clear instructions. 11. Bathroom mirrors are not framed [bare glass] 12. The drainage pipe from the roof was poorly designed and could lead to the front of the house being flooded. A small tiny French dry well could help. 13. The 2” sharp floor elevation as you enter the garage is a treacherous trap for elderly people like us. Is that a city requirement or design flaw? Overall, too much quality was compromised to minimize cost. Response to Issues: Excellent. We are very pleased with the timely response to all the issues with have raised. Ryan, our customer service coordinator is excellent. We sincerely appreciate his efforts. Overall, and considering the disruption by the COVID-19 pandemic, we are tolerant of many of the issues mentioned above. But we are sincerely hoping that no major problems will pop up. ... More

We had a great experience with this builder everyone was kind and helpful from the beginning to the closing and still wonderful with follows ups and checking in on us

Wished the home was not rushed to complete but all initial concerns have been taken care of.

The Lennar team was great to work with!

I am happy for choosing Lennar

Quality Condo, responsive to follow up after closing on issues. Minor paint issues being addressed, appreciate the fact that staffing and timing of product delays make date compliance was hard to maintain

Seamless experience. Lennar team is responsive and took care of me in every stage of the construction process till closure.

Outstanding overall home purchasing experience!

We have family in another state that bought Lennar a few years ago so when this home became available I was pleased with the opportunity to purchase.

Very sad new homeowner. When I saw all the pictures of this property there was a tremendous amount of shrubs and trees blocking the property behind me and I was told it was a nice farm house, when I arrived at property after signing all paper work from out of state the house behind me has a gas station that is right in view of my house and a working business with large semi trucks? I pay $370 per month association? wow what a major disappointment and what about resale? I think I am not in a very good position. I feel like I was deceived by Lennar

Very disappointed in almost every aspect of Lennar. Quality across the board is unacceptable. This is the third home I’ve built (the first with Lennar). Would not recommend.

We had months of delays relating to windows. Not an issue caused by Lennar. After move in multiple issues to get fixed and I have currently been without water in my kitchen for over a week. Island countertop had to be replaced and I still have no water. Very displeased. All other issues taken care of better than this. Taylor was great to work with, but the subcontractors are horrible.

Being new to TN and recently divorced, this company really took their time and answered all my questions. I was kept up to date with delays and building phases. I also hired a third party inspector and he stated this was a great buy! Thank you!

The overall home value is okay but could be lower in price. Lennar staff has been helpful.

Great company to do business with.

Sales and local construction manager did a great job. The process of getting warranty claims resolved is terrible unless you’re talking to someone at the corporate office or a regional President. The preferred lender will lie and threaten you in an attempt to gain your business. Overall a pass if it were pass/fail (but not by much).

We had a great home buying experience - everything went perfectly. The quality of the work is what is really upsetting to us. The trim work and paint are awful. They quality of the paint and the paint job is terrible. They do have someone coming to do “touch ups” but honestly they whole house needs to be redone.

Responsive to warranty issues, however, not responsive to living conditions in the neighborhood. Previous construction manager John made sure issues in the neighborhood were addressed immediately. That is no longer the case since he left. Construction trash, early construction noise on the weekend by subcontractors ( before sunrise) is completely unacceptable and construction workers and subs race out the streets at a very high speed.

Overall it was a good experience

Overall, I’m happy with my purchase of a townhome built by Lennar. However, the drywall and paint work done throughout the house is not stellar. It’s clear to see they were both rushed jobs. The paint used is not of high quality and, as a result, makes it very difficult to blend and match up perfectly when trying to fix imperfections. (This was confirmed by another professional painting company.) Several of the switch plates are crooked but my home inspector told me that, unfortunately, is something that could not be fixed without replacing the drywall completely. I was lucky enough to choose my kitchen countertops, cabinet colors, and floors before construction began. I do wish there were more options to customize things like fixtures. There were some speed bumps along the way, such as the keys I received at my closing did not work so I was unable to access my new home until the following Monday as it required a locksmith to come out and replace the deadbolts, etc. I like the design of the home and the neighborhood. Generally speaking, I know I would have appreciated more attention to detail to ensure my house was near perfect when I closed. ... More

The sales person for our property was great! She took pictures of our house while it was being built and kept us posted of the progress. Really loved being kept posted along the way