Lennar Reviews in Nashville, TN

Part of our floor was damaged and needs taken care of.Paint on doors and door frames wrong color-not fixed yet.Some drywall work needs to be done. touch up.Sliding doors need to be replaced.stove needs to be leveled.windows and screens need to be cleaned.Irrigation hasn’t been on in awhile.Might be more so I’ll have to look.Thank you.

I was waiting for this review to come to my email because I have a lot to say about Lennar. First off, during the building process we noticed that there was a "water leak" that was seeping and noticeable in our drywall. Lennar said not to worry and did nothing but touch it up with paint. The craftsmanship around the edges on doors and walls is very poor especially with the fact that it is a BRAND NEW home for the price we are paying. During construction we were told that we were not allowed to come see the progress on our home without a lennar employee, We scheduled a visit 3 times with our sales person to come out with us and NOT a single time did they follow through with that and we walked our home alone. Lastly, we were just supposed to have our 30 day paint touch up meeting with the customer cares team. I had to take off of work for this day to make sure someone was home. No one ever showed up to my home and I was very disappointed in this because I made time for them, but they never have made time for me. I will do my paint touch ups myself. I would never buy a used or new lennar home again and will never reccomend lennar to a friend. If I could put 0 stars on some ratings, I would. ... More

No Follow through. Several quality issues pre and post closing

Built to fast, not everything was completed, still having issues and finding new things wrong! Issues slow to be resolved! Seems like no one cares about the issues at hand. No communication!

Work with Gavin and Rocky was above satisfactory. Was required to sell my house to keep this one off the market, but would not give me a closing date. We were able to move just before being homeless but we got only one day notice. The experience was nerve racking and frustrating. VERY UNACCEPTABLE.

Had a bad experience with the recent purchase. I was either given with a wrong mailbox key or the label inside mailbox is swapped. I’m only getting mails of my neighbour. Followed up with postal office and they say they’re delivering mail to correct box. HOA does not help with this and no one from Lennar owns this issue to resolve. The issue is still unresolved

Poor quality, constant issues, ghosted by Lennar when it comes to fixing issues. Everything is downplayed and not fixed. Horrible experience with every department in the process

Brand new home had a broken truss that had to be repaired. Was informed that the HVAC system had been installed on the wrong side of the house, which it still is. According to the construction foreman it won’t affect the system. Hope he’s right. Inferior lumber used throughout construction. Terrible drywall prep and painting throughout entire house. Dry paint in carpet, all over floors and door hardware. LED lights in ceiling are going bad. Trim work is sloppy. Have had to have windows replaced and now the outside panel on the sliding glass door has to be replaced. This has been a terrible experience with a terrible built home. The only good experience I’ve had is working with Jessica. She has been going above and beyond trying to help me get things repaired. She has been doing an amazing job. I will never recommend a Lennar home to anyone. I tell people if you want to see how a Lennar home is built, just watch Willy Wonka and the Chocolate Factory. Pay close attention to Charlie’s house. Bam! There you have it! Not sorry! ... More

Things starts to break from day 1, quality is very poor. Kitchen cabinets have wholes and they will not take care by saying they can't do any thing. First rain brought water and some of things started to break... Worst quality material, they just want to close faster without even taking care all the things that we mention during walk through. Overall bad experience.

Customer service is absolutely hands down the worst in the business!!

I would never buy another Lennar home. Terrible builder, shoddy workmanship and cheap materials. You definitely do not get what you pay for.

My Lennar loan officer was not trustworthy or responsive. He didn’t respond to several voicemail over a 4 week period and it cost me .25% on my rate. He claimed to not remember how much money I had for a down payment. This was discussed in our initial call & multiple times thereafter. He did a poor job of fully explaining options & even stated that Lennar’s promise to pay closing costs was “just marketing “! When I arrived to my home orientation, the entire interior had not been painted & there were drywall flaws throughout. The painters were rushing to finish the day of final walkthrough & closing. The finishing work was absolutely terrible! The interior doors were warped, damaged & hung unevenly. The sod was dead in the front & back yards and my sprinkler system still doesn’t work after 7 weeks. I’ve had to schedule repair work with 6 different sub contractors so far. I’m very disappointed with Lennar. ... More

Poor quality construction Poor post closing support Very good marketing team

Bathroom shower tile horribly done. Every door way is not square. Carpet was installed with gaps in the carpet pad. Drywall finish poorly done in various areas. Paint overspray on cabinets. Damaged cabinets installed. Trim work done incorrectly. Exterior was left with siding shims in place. Areas left painted.

Now that we are in our home, we are discovering poor quality throughout our entire home.

Sub standard materials after 1 year I see everything going to hoa. All new town homes and every building siding is falling off. Right not kidding. Road at end of street is caving in. Take a look at sawgrass and see. We’re still waiting for our refrigerator and dishwasher to be repairs for one month now.

We have built 7 houses and this was the worst experience of any of them.

Very disappointed in almost every aspect of Lennar. Quality across the board is unacceptable. This is the third home I’ve built (the first with Lennar). Would not recommend.

Do not purchase a Lennar Home.

Let me just start out by saying this is the absolute worst experience I have ever had with a business. In late March 2024 we found out we may have to sell our home in Florida and move to middle Tennessee for work. We found a realtor who we love and started chatting about must haves around March 25th, lots of space, at least 2 additional rooms, open concept, we wanted a covered back patio, and option to install a privacy fence. The realtor and I came across Lennar homes, and they were building in a new location called Coles Ferry Village. Our realtor reached out to the selling agent Rocky so we can start inquiring about the homes and the process - this is where the nightmare begins. We were able to get a showing of a model with a floorplan that we ended up really liking. We found out that we were indeed moving and only had 3.5 weeks before we had to report to work on April 28th. At this time, we had gone over all the documents with the selling agent we confirmed a cover patio was going to be installed, and we again confirmed the fence was not going to be an issue. We were assured everything was perfect and we had nothing to worry about. About a week later after the first week of April we get a call and are told just kidding the house and plot you have picked was not submitted to have a covered patio - there is no way for us to add one since the permits are already approved through the county. We should have walked then but we didn't. We decided ok well maybe we can negotiate the sale of the house and put the covered patio in ourselves, we renegotiated numbers and came to an agreement, and we were still assured the fence wasn't going to be a problem. We assume everything is fine from this point on. When we signed documents with the selling agent we were give a tentative closing date of June 6th, pretty early on that date was pushed back to June 18th. Meanwhile we were in corporate housing for 30 days and had 30 days of storage paid for by our company. We moved into corporate housing on April 28 - May 28. We were only going to need a few days in between corporate housing and closing on our house. We worked closely with our company, and we were advised we can extend your corporate housing as long as we have enough notice. I said we should be good we will get our 30-day notice on the 18th but I am going to reach out and try and get a head start, I reached out to the selling agent on May 10th. ... More

Name a problem with quality on a new built Lennar home and Lennar has it from the plumbing, HVAC, flooring, flatwork, concrete driveway, cabinets etc & my house is only a month old since closing.

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had over 300 corrections that needed to be made. We were informed these would all be completed, yet they only had 7 days to do so. As my wife and I contemplated if we were or were not going to close on this house our concerns grew greater as the concerns we pointed out did not get touched until the Sunday before our closing. Majority (85%) of the problems we pointed out never got touched or repaired and it drives us INSANE to live in a home with so many imperfections. I have seen homes built in the 80’s that is in better condition than the interior of our home, which is less than 60 days old. I am extremely disappointed in the process and workmanship of Lennar and would never recommend them to anybody. If you are contemplating purchasing a new home from them I would heavily recommend a home inspector (Lennar will also use scare tactics and tell you that using your own inspector will most likely delay your closing) at a minimum. This purchase has been by far the worst investment I have made and just hope to break even by the time it is time to sell. I love our neighborhood, but this house was made, designed, and constructed atrociously and the builder should be ashamed of themselves for selling this shabby product. If you are dealing with Shelley or Angela from Harvest Point I highly recommend you get with Angela’s supervisor and ditch Lennar lending as fast as possible. The experience I had with the both of them is by far the worst from any professional in this industry that I have encountered. ... More

This is the most unprofessional thieving company I have ever done buisness with. I bought a house with lennar and during the process before they get their money they were responsive and helpful, after I closed on the house in just a couple of weeks during warranty they dont pick up calls, they don’t answer texts or Voice mail, they just ignored us completely as we were calling them about issues they made in the house that only showed after a couple of weeks To top it all- we had a leak and it was the builder’s fault and the technician that came in to look at it lied on the report to make it sound we had something to do with it and now lennar is asking us to pay thousands of dollars to fix it while we only had the house for three weeks- we literally lived in it for a few days as it took us some time to move in. They are a bunch of lying THIEVES that will do anything to get out of work they should do. NEVER buy with lennar and do the same mistake we did they will ruin your house and their warranty is a joke. The most unprofessional company ever. ... More

Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying experience was no joy either. The lennar realtor sent us the wrong contract and included features list, which we signed and went under contract with. Only to find out we didn’t have all the included items, like a refrigerator. When we asked he said he sent us the wrong contract and he would gladly sell our house to someone else if we wanted to continue trying to get the things promised to us in our contract. So we were forced to buy a new $3000 refrigerator on our own, even though our contract stated we’d get one from lennar. The experience with lennar is so bad that we’ve decided to move. Unfortunately we are stuck here until lennar finishes fixing everything. Every day that goes buy a potential buyer is missed. ... More

Everything should have been fixed before I moved in and it wasn’t. Even stuff I showed them on the walk thru was not fixed. Already had a minor roof leak. Paid $400 for a professional cleaning and all they did was vacuum.