Lennar Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Lennar.
Read all 228 verified reviews from homeowners that built a new home with Lennar in the Nashville area. Nashville homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Nashville Area
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Customer Reviews
Quality of Workmanship is Poor
- Starkicia W.
- Verified HomeBuyer
- November 30, 2021
- Lebanon, TN
The workmanship of the contractors is absolutely horrible. It seems like things are just thrown together. We had entire trim areas not painted, holes behind bathroom hardware, nails missing in shower drain and outdoor shutters...etc. This is the second home that we have built, and the final product's quality has been devastating to say the least. It is my hope that future homebuyers experience contractors who want to do their best for every homebuyer and that the building/project manager communicates and evaluates employees in such a way that a culture of excellence is created.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 4
My second Lennar home.
- Paul J.
- Verified HomeBuyer
- November 11, 2021
- Murfreesboro, TN
As it was with the first Lennar home, it was great working with our realtor Casey again. He was very tentative and always on top of the process. Truly a great person to do business with. Jeff, our project manager was great at what he did. Always made you feel like your home was the only home he was building. Anything you asked or any issues that arose, he was very quick to get them resolved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High hopes- Low Quality
- Anonymous
- Verified HomeBuyer
- November 09, 2021
- Spring Hill, TN
The trades they use do not do quality work. We have found that very cheap materials are used to cut costs and they are very hard to get out and fix any issues. We have dozens of items waiting to be fixed and our Lennar rep is unresponsive. I’m so disappointed in this company, as the houses cost more than they are worth, and as homeowners we should be able to expect quality for $400k. If we could do the homebuying process again we would not use Lennar. Be sure to get your own inspections done, and avoid Lennars mortgage company if you are able. They have a waiting list of people a mile long ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - Quality built, beautiful home + easy process from start to finish!
- Carrie O.
- Verified HomeBuyer
- November 02, 2021
- Murfreesboro, TN
Quality built, beautiful home + easy process from start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It is very good builder
- Wael A.
- Verified HomeBuyer
- October 30, 2021
- Murfreesboro, TN
It is very good builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
The Process
- Donald H.
- Verified HomeBuyer
- October 29, 2021
- Lebanon, TN
Dimitrios Kalkalitis was an outstanding loan officer. Julie our home rep was also stellar. It was a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Product & Responsiveness from Agent and Onsite Construction Manager
- Mark W.
- Verified HomeBuyer
- October 25, 2021
- Gallatin, TN
Great product delivered on time with quick responsiveness from the agent and the on-site construction Manager.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Beizer.
- Elizabeth H.
- Verified HomeBuyer
- October 22, 2021
- Murfreesboro, TN
Beizer. Has beautiful external walls
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Efficient
- Tracey S.
- Verified HomeBuyer
- October 19, 2021
- Murfreesboro, TN
We purchased our town home site unseen from a different state. Working with Taylor and the Lennar team long distance was a challenge, but they bent over backward to make sure we were taken care of and only had to make one trip to Tennessee. Our tenants love the house and are very happy there.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home
- Paulette S.
- Verified HomeBuyer
- October 14, 2021
- Murfreesboro, TN
We were pleased with the process of purchasing our new home in Blackman Station, Lennar homes is quality conscience and did a great job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Job!
- Alvin H.
- Verified HomeBuyer
- September 30, 2021
- Gallatin, TN
Everything y was great and Lennar did what they said they would do!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The buying and building experience was great.
- Cristian Z.
- Verified HomeBuyer
- September 16, 2021
- Hendersonville, TN
The buying and building experience was great. The only things I would have changed was is having higher quality paint and laying sod in the back yard.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I would just like to say that I am extremely pleased with my
- Ashlynn H.
- Verified HomeBuyer
- September 14, 2021
- Murfreesboro, TN
I would just like to say that I am extremely pleased with my home. I love it!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy buying experience
- Pradeep B.
- Verified HomeBuyer
- September 09, 2021
- Murfreesboro, TN
This is my second Lennar home and its always been great experience overall with Lennar. Their customer service is second to none. highly recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Was a good easy experience.
- Helen S.
- Verified HomeBuyer
- September 07, 2021
- Murfreesboro, TN
Was a good easy experience. We didn’t visit the building site very often as they did what they said. When we did the walk through they were quick to fix the few things that needed fixing. Overall, very pleased
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Everything went smooth until after closing.
- Kimberly D.
- Verified HomeBuyer
- August 31, 2021
- Gallatin, TN
Everything went smooth until after closing. I moved in with broken windows and a promise they would be replaced. 4 months later I’m still waiting for them to be replaced. The lack of communication is ridiculous. I called the “customer service rep” and he didn’t even have the decency to call me back. His response to my phone call was to just copy me on an email to someone else . Didn’t even waste his time sending me an email directly addressing my issues/ questions.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Difficulty getting the sub-contractors to respect my time, i.e. many scheduled callbacks for punchlist repairs were missed, ignored or re-scheduled.
- John F.
- Verified HomeBuyer
- July 22, 2021
- Murfreesboro, TN
Sales group was good. Construction group was hamstrung by sub-contractors who seemed to care little for the buyer.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar - Was the first home so basically the trial house.
- Connor C.
- Verified HomeBuyer
- July 15, 2021
- Murfreesboro, TN
Was the first home so basically the trial house. Lots of things missed or just overlooked. No QC was done before final walk through. Currently dealing with mold in attic and high humidity in home. Will update depending on how Lennar handles these.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Worst home buying experience in my life
- Aaron B.
- Verified HomeBuyer
- July 06, 2021
- Hendersonville, TN
Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying ...
Lennar responded:
Hi Aaron, thank you for sharing your review with us. We want to apologize for the numerous issues and frustrations you have experienced with your new home, from the time-consuming and extensive work completion through the issues with your contract. If there is anything we can do to help get a resolution, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Purchased 95% complete
- Lindsay H.
- Verified HomeBuyer
- June 30, 2021
- Hendersonville, TN
Poor quality of materials, framing bad so walls crooked and cabinets hung crooked. Cheap recessed lights and cheap cabinets. Never experienced a builder that does standby their work and do a 12 month punch list. Still issues outstanding and things not working correctly and I only closed 4 months ago.
Lennar responded:
Hi Lindsay, thank you for sharing your review with us. We would like to apologize for the disappointment and frustrations you have experienced with incomplete items and poor craftsmanship. If there are any outstanding items we can help get complete, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - Love my floor plan and the space.
- Charles T.
- Verified HomeBuyer
- May 25, 2021
- Murfreesboro, TN
Love my floor plan and the space. Quality was an issue due to the amount of houses being built at the same time. More attention could have been paid to details. Paint Job and quality of paint I would rate a 2
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Everything was and still is great.
- Anonymous
- Verified HomeBuyer
- May 25, 2021
- Murfreesboro, TN
Everything was and still is great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Smooth experience during the build phase but framing and poor finish issues
- Anonymous
- Verified HomeBuyer
- May 20, 2021
- Thompsons Station, TN
The process of building a home was smooth with regular updates from the construction manager and new home consultant. We were briefed almost every week on the progress being made. However, there were numerous errors in the build. Framing issues, incorrect finish materials, etc. that were caught by us and not the construction manager. Work had to be redone. This was a bit concerning, as it was apparent attention to details was not happening. The lack of keeping the trades accountable for acceptable and correct work translated in us closing on a home that had a wall that needed major repairs, ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Customer service with issue. Communication from builder and the Warrenty specialist.
- Heather O.
- Verified HomeBuyer
- April 15, 2021
- Thompsons Station, TN
Mike and Ryan went over the top making sure everything was up to par. The house is beautiful and I would always want to work with these guys in future home purchases!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It was a great home buying experience.
- Nirja J.
- Verified HomeBuyer
- April 07, 2021
- Murfreesboro, TN
It was a great home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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