Lennar Reviews in Nashville, TN

We have built 7 houses and this was the worst experience of any of them.

Very disappointed in almost every aspect of Lennar. Quality across the board is unacceptable. This is the third home I’ve built (the first with Lennar). Would not recommend.

Do not purchase a Lennar Home.

Let me just start out by saying this is the absolute worst experience I have ever had with a business. In late March 2024 we found out we may have to sell our home in Florida and move to middle Tennessee for work. We found a realtor who we love and started chatting about must haves around March 25th, lots of space, at least 2 additional rooms, open concept, we wanted a covered back patio, and option to install a privacy fence. The realtor and I came across Lennar homes, and they were building in a new location called Coles Ferry Village. Our realtor reached out to the selling agent Rocky so we can start inquiring about the homes and the process - this is where the nightmare begins. We were able to get a showing of a model with a floorplan that we ended up really liking. We found out that we were indeed moving and only had 3.5 weeks before we had to report to work on April 28th. At this time, we had gone over all the documents with the selling agent we confirmed a cover patio was going to be installed, and we again confirmed the fence was not going to be an issue. We were assured everything was perfect and we had nothing to worry about. About a week later after the first week of April we get a call and are told just kidding the house and plot you have picked was not submitted to have a covered patio - there is no way for us to add one since the permits are already approved through the county. We should have walked then but we didn't. We decided ok well maybe we can negotiate the sale of the house and put the covered patio in ourselves, we renegotiated numbers and came to an agreement, and we were still assured the fence wasn't going to be a problem. We assume everything is fine from this point on. When we signed documents with the selling agent we were give a tentative closing date of June 6th, pretty early on that date was pushed back to June 18th. Meanwhile we were in corporate housing for 30 days and had 30 days of storage paid for by our company. We moved into corporate housing on April 28 - May 28. We were only going to need a few days in between corporate housing and closing on our house. We worked closely with our company, and we were advised we can extend your corporate housing as long as we have enough notice. I said we should be good we will get our 30-day notice on the 18th but I am going to reach out and try and get a head start, I reached out to the selling agent on May 10th. ... More

Name a problem with quality on a new built Lennar home and Lennar has it from the plumbing, HVAC, flooring, flatwork, concrete driveway, cabinets etc & my house is only a month old since closing.

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had over 300 corrections that needed to be made. We were informed these would all be completed, yet they only had 7 days to do so. As my wife and I contemplated if we were or were not going to close on this house our concerns grew greater as the concerns we pointed out did not get touched until the Sunday before our closing. Majority (85%) of the problems we pointed out never got touched or repaired and it drives us INSANE to live in a home with so many imperfections. I have seen homes built in the 80’s that is in better condition than the interior of our home, which is less than 60 days old. I am extremely disappointed in the process and workmanship of Lennar and would never recommend them to anybody. If you are contemplating purchasing a new home from them I would heavily recommend a home inspector (Lennar will also use scare tactics and tell you that using your own inspector will most likely delay your closing) at a minimum. This purchase has been by far the worst investment I have made and just hope to break even by the time it is time to sell. I love our neighborhood, but this house was made, designed, and constructed atrociously and the builder should be ashamed of themselves for selling this shabby product. If you are dealing with Shelley or Angela from Harvest Point I highly recommend you get with Angela’s supervisor and ditch Lennar lending as fast as possible. The experience I had with the both of them is by far the worst from any professional in this industry that I have encountered. ... More

This is the most unprofessional thieving company I have ever done buisness with. I bought a house with lennar and during the process before they get their money they were responsive and helpful, after I closed on the house in just a couple of weeks during warranty they dont pick up calls, they don’t answer texts or Voice mail, they just ignored us completely as we were calling them about issues they made in the house that only showed after a couple of weeks To top it all- we had a leak and it was the builder’s fault and the technician that came in to look at it lied on the report to make it sound we had something to do with it and now lennar is asking us to pay thousands of dollars to fix it while we only had the house for three weeks- we literally lived in it for a few days as it took us some time to move in. They are a bunch of lying THIEVES that will do anything to get out of work they should do. NEVER buy with lennar and do the same mistake we did they will ruin your house and their warranty is a joke. The most unprofessional company ever. ... More

Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying experience was no joy either. The lennar realtor sent us the wrong contract and included features list, which we signed and went under contract with. Only to find out we didn’t have all the included items, like a refrigerator. When we asked he said he sent us the wrong contract and he would gladly sell our house to someone else if we wanted to continue trying to get the things promised to us in our contract. So we were forced to buy a new $3000 refrigerator on our own, even though our contract stated we’d get one from lennar. The experience with lennar is so bad that we’ve decided to move. Unfortunately we are stuck here until lennar finishes fixing everything. Every day that goes buy a potential buyer is missed. ... More

Everything should have been fixed before I moved in and it wasn’t. Even stuff I showed them on the walk thru was not fixed. Already had a minor roof leak. Paid $400 for a professional cleaning and all they did was vacuum.

If you decide to buy a Lennar home is built really sloppy and cheap with no installation inside your home. The builders build these homes in the dark with no electricity by using flash lights...They will blame you for the issues with your house so no cost to them...Your home is built with particle board... For the money I would really consider another builder.. Do not use their mortgage company Eagle Mortgage its the worst ever

PLEASE PLEASE DON'T BUY LENNAR!!!First off Lennar baits customers in and ever so slightly switches what the customer paid for. We paid a lot more for a premium lot. We were told by our sale person that nothing or no one would build or construct behind us. We came home and found the area behind us staked off for a walking trail. There went our privacy right out the window. Do you think Lennar was professional enough to ever let us know anything about it? Now Lennar is saying that they knew nothing about the walking trail and that we have to direct our concerns to the city and the developers. Lennar has our money and we are stuck holding the bag. On to the home..... we had a punch list of items that needed to be repaired prior to our closing. Only a hand full of them were done and the items repaired were completed very poorly. We have been in our home for 6 months and we still have open items that have to be repaired. Not to mention I have used 20 hours of my vacation for the trades to come out to repair some of the same items over again. The quality of materials that Lennar uses to build homes are very sub par. A customer that pays a whole lot of money for a house surely does not get what they pay for. Don't get fooled by all of the smart home gadgets that come with the home. All of the headaches that come with warranty issues that customers have do not outweigh what they throw in as complementary items. We also have cracks in our garage floor, covered patio, and driveway and Lennars says they cracks are in tolerance. To me a crack is a crack and needs to be repaired. We also have a crack in the mortar above our garage that has been repaired. But guess what the same crack has appeared again in the same exact spot. I filled out another service ticket and it has been 1 month and no response from anyone about it. We have a toilet in our master bath that is about a half of inch higher on one side than the other. None of our bathroom sinks hold water and after the plumbers came out twice. Now they are finally going to replace the pop up drains. Cracks are starting to appear in various spots of the home and all Lennar can say is your home is just starting to settle. The only thing Lennar can say is wait until your home goes through the four seasons. Bottom line is please, please do your homework work before buying a Lennar product. Read the reviews from other Lennar customers and every one of them are legit. DON'T BUY LENNAR!!! ... More