Lennar Reviews in Austin, TX

Happy with home but some issues. One appliance did not work from start and instead of replacing appliance we had to go through warranty repair that has taken 6 weeks so far. Interior paint is subpar not best quality.

Gr8 Value Investment in right pricing strategy

The entire home buying process went very smoothly from initial signing to closing. All parties involved were very helpful.

Too much online not enough in person . A lot of confusion

Had a great buying experience. Walked through every step with little effort. It was painless.

Found that the investment does not equate to the final product. The investment made does not support the quality or craftmanship delivered. The most upsetting thing was that the house was not ready for the first walk through and the punch list made during that walk through was not attended to as we conducted the final walk through virtually. We were assured that all items were taken care of. This was not the case. In short, we were lied to. I would not recommend the Lennar product to anyone. The value of the product is overinflated. The $300k home with the lack of value in material and workmanship should not be listed more than $200k. We look forward to moving as soon as we can. Probably take a loss.... ... More

We had a bad experience with the construction manager in charge. The house wasn't ready to move in because it had too many things to repair after three visits. They didn't follow up on what needed to be repaired. We moved in and realized that the kitchen tiles still hadn't been repaired. They told us it was too late and we had to call the warranty company, even though it was on the previous list. The warranty people told us they weren't going to repair it because we accepted the kitchen tiles as they were. They tricked us, and no one took responsibility. Very angry and frustrated, after many days of arguing, we managed to get the tiles repaired because it was as they promised us during the walk-through. Then the flooring started to fail again. We asked for it to be repaired because it was all installed incorrectly. From the first walk-through, they noted it, but they didn't replace all of it, just some. They came three times for warranty, and we still see defects in the flooring. The kitchen countertop was not properly glued, and they came to repair it under warranty, and it's still in bad shape. Everything has been bad from the start, and things still haven't been properly repaired. I wouldn't recommend Lennar to anyone. Poor service before and after buying the house. ... More

My home buying experience with Lennar has been overwhelmingly positive. The purchasing process was smooth, the financing team was fantastic to work with, and the sales staff were helpful and responsive throughout. Even after the sale, the people who have supported me with warranty issues have been excellent—professional, prompt, and thorough. However, the one major downside has been my experience with Lennar’s virtual call center. In particular, I had an extremely frustrating and disappointing interaction with a phone representative named Shannon, who abruptly hung up on me mid-conversation. This left me uncertain and concerned about whether my warranty issues would be addressed. Despite requesting to speak with her manager, I’ve still heard nothing back—only silence from that part of the organization. Thankfully, the local team handling the actual repairs has been great, but this call center experience was unacceptable and left a lasting negative impression. ... More

Overall horrible experience from the building manager lieing to me and trying to hide things down to a bad experience with closing with Lennar.

The whole team was quite attentive minus the Lennar Sales Concierge, calls or emails were almost ever returned. I was unsure what this role entailed as there was no assistance in that matter. The lender side was extremely responsive and attentive, quick as well.

Lennar quickly contacted me on my request. The care team was friendly and made me feel comfortable about my concerns.

I didn’t care for Cindy. I don’t think she had my best interest in mind. I don’t think she was forthcoming or honest

I didn’t receive a phone call from the sales agent when the loan funded. And the listing agent and builder will not accurately update the listing and remove it from still showing as pending or for sale and it’s been months since I closed. I’ve asked all parties repeatedly. On other notes, the house is sound and was accurately presented and is living up to what was highlighted during the initial inquiry of the property. Warranty inquires have been handled promptly. These other areas surrounding the purchase to impact the overall feeling of the customer and also it affects our interest in partnering with this builder again if these other areas are going to cause so much stress. Those areas need to improve. ... More

Everyone I delt with within Lennar has been great. Michael was great when he was showing me all the different models of homes and neighborhoods I had to choose from. The experience of buying the house was pleasant. I am extremely happy with my purchase. I had a small electrical issue and I used the app to put a request in on the warranty and an electrician was here the next day to fix it. The neighborhood is nice and neighbors are friendly.

Excellent experience from the beginning to the end. It didn’t feel like a sale was made. Rather that a home was found.

This is my first home Cindy and staff were absolutely amazing any questions I had they answered all of my questions, everything was explained in detail. They made the homebuying process painless. My house is beautiful. Kudos to everyone.

Was sold a bill of goods regarding the solar agreement and are currently in arrears with our electric provider due to Sunnova’s inaction to uphold the agreement as stated in multiple emails and phone calls. Do NOT sign with Sunnova!!

I had a marvelous experience buying from this builder. The builder’s agents from the beginning of the process to closing, were all experienced, kind and helpful. I was particularly impressed with loan initiation team and the closing concierge. I am preparing to buy another property because of this very positive experience.

Overall we have nothing but good things to say about our experience with Lennar. Our home has had only very minor issues after close and the home looks to have been built properly. Lennar has been quick to get issues resolved and we hope going forward that remains so.

It was really simple buying a new build through Lennar. Lots of clear communication throughout the entire process. One of the best parts of tiny experience was Robin, one of the quality control guys, who helped with one of my walk through and gave me a lot of real advice on house maintenance. I really appreciated that

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

Thank you Lennar for our new home!

The process was a bit strange that you had to be pre-approved before being able to make an offer on the home. Actually worked out better for us in the long run. Second time we bought a Lennar home. HATE that you. Ant modify anything as it’s being built. I understand they want to keep the price down but really should put a cabinet above the space for the refrigerator and who still uses drop in sinks for new builds? Happy with everything else would just love to not have carpet in rooms and then have to pull it out to put the other flooring in that’s already installed in the house. Still, a good buy in a great location. ... More

Average builder but cost effective

I like the quick response to any issues with the house. The repairmen were very courteous and professional.