Lennar Reviews in Austin, TX
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What Austin Homeowners Have to Say About Lennar.
Read all 202 verified reviews from homeowners that built a new home with Lennar in the Austin area. Austin homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Austin Area
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Customer Reviews
Overall good buying experience
- Karim A.
- Verified HomeBuyer
- August 17, 2023
- Lockhart, TX
The sales guy from Lennar was wonderful to take care of the whole process. There were hiccups during the first walkthrough but they fixed them all on the second walkthrough. There is an emergency leak caused by outside hose speagot. Lennar sent right away to fix the issue of plumbing. They fixed the drywall and did the painting caused by the issue. They stand by their warranty.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Do not know builders name but construction manager Andrew & Tara is who I recall talking to and they were great!
- Tracy B.
- Verified HomeBuyer
- July 13, 2023
- Jarrell, TX
The first time I came out to meet the Sales agent "Cindy" to find out about the possibility of becoming a homeowner. My entire process, from initial purchase to final move-in my experience with all including the builder was great, he listen if I had any concerns which were not many. I love the quality and value of my new home. If I had to mention anything I would say I would have like if the builder gave little more patio/porch in the backyard. However; The Lennar -Team and every one made me me feel at ease. They provided exceptional customer service. I do not remember everyone I had contact ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The Lennar Team
- Daniel S.
- Verified HomeBuyer
- March 07, 2023
- Jarrell, TX
I’m pleased to announce that the Lennar team helped me with my home buying experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great Home buying experience
- Rudy P.
- Verified HomeBuyer
- February 07, 2023
- Jarrell, TX
From 1st meeting with Joey until move in things were great. We watched the home being completed. The only problem was that we had to wait an extra month, but it was worth it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Exceptional small team in a big national company
- Anonymous
- Verified HomeBuyer
- June 05, 2021
- Austin, TX
Lennar (at Malone) was very forthright with any complications during the build process. They kept us appraised of new developments and progress on our new build along the way--including sending us pictures-- which I thought was a very nice touch. Michael in the front office always took his time to respond sincerely and concisely to any queries we had, and allayed our fear with the right information. There is also no "upsell" with this company-- what you see is what you get. Whatever wasn't done to your satisfaction will be fixed. Since moving in, every little fault we have found from minor ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Easy process.
- Janice E.
- Verified HomeBuyer
- November 05, 2020
- Buda, TX
Easy process. Provided option of using their mortgage co, title co, & homeowner’s insurance co so I didn’t have to find these on my own. Web site provided information on utility services to set up.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great service from start to finish
- Vicente C.
- Verified HomeBuyer
- April 01, 2020
- Austin, TX
Carey was great to work with, the house is amazing, and the price was even better!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
New home
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Kyle, TX
Love the all inclusive package and the 1 year warranty
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Lennar - The cabinets need jewelry!
- Rebekah S.
- Verified HomeBuyer
- March 26, 2020
- Austin, TX
The cabinets need jewelry! Handles or drawer pulls!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Rincon
- Jesus R.
- Verified HomeBuyer
- April 20, 2024
- Uhland, TX
Easy and painless experience
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Great
- Jose D.
- Verified HomeBuyer
- March 26, 2024
- Bastrop, TX
Professional and great group of team to work with during the buy of my house. I would recommend my family and friends.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Lennar - Good quality home for a starter home.
- Priya B.
- Verified HomeBuyer
- April 07, 2021
- Austin, TX
Good quality home for a starter home.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
All Services are good from buying to closing to resolving issues reported after move in!
- Garry G.
- Verified HomeBuyer
- October 11, 2024
- Jarrell, TX
The buying experience is very good from my sales man Stan and sales manager Jennifer. I had a very good morgage officer Aaron who has guided me all through out my buying experience. The construction manager Ryan, is very accommodating and made sure that all issues found during the inspection by my Inspector was addressed. Brandon the Service Manager after move-in, has been very actively working the issues that I have reported and he gets back to you quickly on-site. I appreciate the new app Lennar has put out to make issue reporting easier for everyone. They also have virtual personnel that ...
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Made it easy to buy a home
- Joshua H.
- Verified HomeBuyer
- February 06, 2024
- Bastrop, TX
Would recommend lennar to my friends
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar experience
- Steven C.
- Verified HomeBuyer
- September 18, 2020
- Austin, TX
Bruce, Keith and Stuart made my home purchase an easy adventure from the start, through construction and after. Brian and Lucy from Eagle Mortgage made the paperwork process easy and my remote closing a breeze.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Great buying experience
- Rakhesh R.
- Verified HomeBuyer
- September 10, 2020
- Austin, TX
Had a great experience with the sales, post sales and customer exp team. Loved it! House was build with good quality.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Quality house!
- Jason A.
- Verified HomeBuyer
- September 03, 2020
- Austin, TX
We are very happy with our purchase.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Lennar is a trustworthy home builder!
- Evelyn M.
- Verified HomeBuyer
- December 03, 2019
- Liberty Hill, TX
I feel I purchased my first home for builders who were out for my best interest!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great people
- Saurabh M.
- Verified HomeBuyer
- January 13, 2022
- Austin, TX
We got a great home at a good price!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall pleased with Lennar
- Vicky C.
- Verified HomeBuyer
- March 05, 2020
- Jarrell, TX
The sales team in the office was great. As well as the ease of buying the home. Any issues I had after move in was quickly resolved. There was a problem with the hot water heater that took a couple of trips from Casa Mechanical but it was eventually resolved. Hopefully once the new water source from Lake Granger is in place the problem won't happen again. However, I have to say I was left with a lingering disappointment and some hurt feelings. I completed a survey and did not score it with all 5 stars. I was being truthful because of the hot water heater issue. No buying experience is ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- James D.
- Verified HomeBuyer
- October 19, 2023
- Bastrop, TX
As with any home purchase their were hiccups however the Lennar team got us through them with great service
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
First time home buyer
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- Lockhart, TX
Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
N/A
- Aretha J.
- Verified HomeBuyer
- August 15, 2023
- Jarrell, TX
My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Good buying experience but found quality issues after buy
- Nathan Boja R.
- Verified HomeBuyer
- August 23, 2024
- Bastrop, TX
I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Overall good
- Rene Lee G.
- Verified HomeBuyer
- June 27, 2024
- Bastrop, TX
The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.
Total Score 4
Quality 5
Trustworthiness 3
Value 5
Responsiveness 4
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