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Lennar Reviews in Austin, TX

What Austin Homeowners Have to Say About Lennar.

Read all 215 verified reviews from homeowners that built a new home with Lennar in the Austin area. Austin homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Austin Area

215 Reviews in Austin Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.6

Value 4

Responsiveness 3.6

Lennar in Austin Area

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Customer Reviews

Overall pleased with Lennar

  • Vicky C.
  • Verified HomeBuyer
  • March 05, 2020
  • Jarrell, TX

The sales team in the office was great. As well as the ease of buying the home. Any issues I had after move in was quickly resolved. There was a problem with the hot water heater that took a couple of trips from Casa Mechanical but it was eventually resolved. Hopefully once the new water source from Lake Granger is in place the problem won't happen again. However, I have to say I was left with a lingering disappointment and some hurt feelings. I completed a survey and did not score it with all 5 stars. I was being truthful because of the hot water heater issue. No buying experience is ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall great, but certainly room for improvement

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2025
  • Kyle, TX

Overall the experience was great. I got all the details and information needed regarding the home, community, design options, what's included and other details. When it came to selecting the actual home that I wanted to purchase, I was told it was available and then I was told it was not. Looks like the sales team were not very coordinated in terms of home being available in the market vs who was working on it. This is very necessary when a client is being told the home is still in the market.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Great experience

  • James D.
  • Verified HomeBuyer
  • October 19, 2023
  • Bastrop, TX

As with any home purchase their were hiccups however the Lennar team got us through them with great service

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

First time home buyer

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Lockhart, TX

Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

N/A

  • Aretha J.
  • Verified HomeBuyer
  • August 15, 2023
  • Jarrell, TX

My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good buying experience but found quality issues after buy

  • Nathan Boja R.
  • Verified HomeBuyer
  • August 23, 2024
  • Bastrop, TX

I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Overall good

  • Rene Lee G.
  • Verified HomeBuyer
  • June 27, 2024
  • Bastrop, TX

The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 4

Great home and buying process as a 1st time homebuyer

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2023
  • Lockhart, TX

As a 1st time homebuyer we were so intimidated to purchase a home. Had we known how easy the journey was, and how great our agents and Lenders were going to be that work for Lennar, we would had started this journey a long time ago! I highly recommend anyone looking to purchase your 1st time home or even if it’s not your 1st home, to buy from Lennar. The Warranty process gives our family such a peace of mind that we can live comfortably in our home.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Lennar - overall, we had a good experience :)

  • Vatsal S.
  • Verified HomeBuyer
  • October 26, 2021
  • Cedar Park, TX

overall, we had a good experience :)

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pretty good cookie cutter home

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • Austin, TX

Lennar has a good team for getting through the administrative work. I’d love to see a little more quality control with some of the workmanship. I have had a few irrigation issues and some things were missed like termite protection. Some over cuts on the exterior siding. The fixtures for plumbing have a bit of a cheap feel. I really like the focus on energy efficiency. Overall is a pretty good cookie cutter home.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Good experience

  • Amy B.
  • Verified HomeBuyer
  • November 19, 2019
  • Leander, TX

Overall good experience. No issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - We are having a problem with the door.

  • Lily S.
  • Verified HomeBuyer
  • July 24, 2019
  • Georgetown, TX

We are having a problem with the door. A part needs to be replaced. We had another’s visit but the part was not brought out. Still waiting. We were supposed to receive a text when they were coming. Didn’t receive a text. They came when we had to take daughter to class.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

It was ok

  • Sandra P.
  • Verified HomeBuyer
  • March 26, 2025
  • Fredericksburg, TX

I like the quick response to any issues with the house. The repairmen were very courteous and professional.

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 4

i am happy with our house

  • John C.
  • Verified HomeBuyer
  • December 21, 2024
  • Kyle, TX

i want to thank everyone for working hard at the closing crunch time to get me home...the people i met were cool and did care about the situation. everyone did their best to get that closing day. thank you

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Poorly Built Homes

  • Anonymous
  • Verified HomeBuyer
  • December 19, 2024
  • Jarrell, TX

The quality of the home, in my opinion was done in a hurry, therefore using cheaper materials to build the house faster and hoping the new homebuyer will not pat attention to details. The appliances that come with the house are inexpensive and of poor quality. The floors are not properly glued, the carpets are not installed correctly causing you to step on nails. No door bell chime installed, garage not painted, no linen closet, or towel racks. Landscaping half done, meaning some grass is green and other is brown. I feel too many houses are built at once and in a hurry to sell therefore using ...

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Lennar, for me, is a solid mix of quality and quantity.

  • James Allen M.
  • Verified HomeBuyer
  • September 18, 2024
  • Marble Falls, TX

My experience with most of their employees was 5 stars. Helpful and attentive with a "call, if you have any questions."

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Great!

  • Yosvany A.
  • Verified HomeBuyer
  • May 07, 2024
  • Jarrell, TX

For us all the process was very smooth.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very Good service from Lennar Sales & Builders (but Lennar mortgage was not good)

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Cedar Park, TX

I had a great experience buying our first home from Lennar. Lennar Sales and builders did a phenomenal job and were very professional all along. However, I had a bad experience with Lennar Mortgage who were pretty unprofessional.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Lennar homes are good quality for the price.

  • Christina G.
  • Verified HomeBuyer
  • August 05, 2021
  • Austin, TX

Lennar homes are good quality for the price. However the lack of ability to customize or address problems with a floor plan or design is frustrating. When we found issues with the construction or finishings, Lennar did address them which we appreciated. We are happy with our home and glad Lennar is a builder that makes the American Dream possible but it won’t be a perfect process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Still many touch ups need to be fixed

  • Xingzhe Z.
  • Verified HomeBuyer
  • June 15, 2021
  • Austin, TX

Still many touch ups need to be fixed

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Good People to deal with.

  • Daiwatkumar P.
  • Verified HomeBuyer
  • April 07, 2021
  • Round Rock, TX

Good People to deal with...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lacks Communication

  • Kianna H.
  • Verified HomeBuyer
  • March 25, 2020
  • Pflugerville, TX

My home buying process was super fast/easy. What I am finding out now is just lack of communication with everything. I am finding different things out as I go, and that’s the tough part. Had HOA problems, my yard flooded because I wasn’t properly walked through how to use my irrigation system, and the list goes on. I’ve asked my neighbors for lots of help and advice along this journey because it’s all so new to me.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Willingness to assist.

  • Titus A.
  • Verified HomeBuyer
  • October 02, 2019
  • Kyle, TX

Willingness to assist.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great home but customer service/warranty department needs home improvement

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Round Rock, TX

Lennar home buying experience was great. Our salesperson, Chris, Construction manager, Kurt, and title team were both very helpful and responsive. They answered all our questions and concerns timely. Lennar makets their homes as "Everything is included" and this can be a little deceiving. We have a smart home and that is great but I would have much rather had all my rooms wired for cable and internet than having an Alexa or Amazon show in my home. Our home only came with the living room and master bedroom wired so we have had to spend extra money out of pocket to have cable and internet ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 1

not a bad decision but workmanship need some improvment

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2023
  • Round Rock, TX

Hardware in use were good quality, however the contractors Lennar used need more training w/o any doubt

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4