Lennar Reviews in Austin, TX

We are very happy with our purchase.

I feel I purchased my first home for builders who were out for my best interest!

We got a great home at a good price!

The sales team in the office was great. As well as the ease of buying the home. Any issues I had after move in was quickly resolved. There was a problem with the hot water heater that took a couple of trips from Casa Mechanical but it was eventually resolved. Hopefully once the new water source from Lake Granger is in place the problem won't happen again. However, I have to say I was left with a lingering disappointment and some hurt feelings. I completed a survey and did not score it with all 5 stars. I was being truthful because of the hot water heater issue. No buying experience is perfect and frankly unrealistic. Buying a home is very stressful for the buyer. Well, my customer service rep asked me why didn't I give perfect scores? He said that they heard about it in a meeting. I felt like I was being scolded and blamed. I felt like he was being totally inappropriate with me and should have kept his comments to himself. I scored my survey the way I felt at the time. ... More

Overall the experience was great. I got all the details and information needed regarding the home, community, design options, what's included and other details. When it came to selecting the actual home that I wanted to purchase, I was told it was available and then I was told it was not. Looks like the sales team were not very coordinated in terms of home being available in the market vs who was working on it. This is very necessary when a client is being told the home is still in the market.

As with any home purchase their were hiccups however the Lennar team got us through them with great service

Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.

My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.

Overall we have nothing but good things to say about our experience with Lennar. Our home has had only very minor issues after close and the home looks to have been built properly. Lennar has been quick to get issues resolved and we hope going forward that remains so.

Average builder but cost effective

I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted

The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.

As a 1st time homebuyer we were so intimidated to purchase a home. Had we known how easy the journey was, and how great our agents and Lenders were going to be that work for Lennar, we would had started this journey a long time ago! I highly recommend anyone looking to purchase your 1st time home or even if it’s not your 1st home, to buy from Lennar. The Warranty process gives our family such a peace of mind that we can live comfortably in our home.

overall, we had a good experience :)

Lennar has a good team for getting through the administrative work. I’d love to see a little more quality control with some of the workmanship. I have had a few irrigation issues and some things were missed like termite protection. Some over cuts on the exterior siding. The fixtures for plumbing have a bit of a cheap feel. I really like the focus on energy efficiency. Overall is a pretty good cookie cutter home.

Overall good experience. No issues.

We are having a problem with the door. A part needs to be replaced. We had another’s visit but the part was not brought out. Still waiting. We were supposed to receive a text when they were coming. Didn’t receive a text. They came when we had to take daughter to class.

The process was a bit strange that you had to be pre-approved before being able to make an offer on the home. Actually worked out better for us in the long run. Second time we bought a Lennar home. HATE that you. Ant modify anything as it’s being built. I understand they want to keep the price down but really should put a cabinet above the space for the refrigerator and who still uses drop in sinks for new builds? Happy with everything else would just love to not have carpet in rooms and then have to pull it out to put the other flooring in that’s already installed in the house. Still, a good buy in a great location. ... More

I like the quick response to any issues with the house. The repairmen were very courteous and professional.

i want to thank everyone for working hard at the closing crunch time to get me home...the people i met were cool and did care about the situation. everyone did their best to get that closing day. thank you

The quality of the home, in my opinion was done in a hurry, therefore using cheaper materials to build the house faster and hoping the new homebuyer will not pat attention to details. The appliances that come with the house are inexpensive and of poor quality. The floors are not properly glued, the carpets are not installed correctly causing you to step on nails. No door bell chime installed, garage not painted, no linen closet, or towel racks. Landscaping half done, meaning some grass is green and other is brown. I feel too many houses are built at once and in a hurry to sell therefore using cheaper materials which in the long run I believe will cause major issues for new homeowners. ... More

My experience with most of their employees was 5 stars. Helpful and attentive with a "call, if you have any questions."

For us all the process was very smooth.

I had a great experience buying our first home from Lennar. Lennar Sales and builders did a phenomenal job and were very professional all along. However, I had a bad experience with Lennar Mortgage who were pretty unprofessional.

Lennar homes are good quality for the price. However the lack of ability to customize or address problems with a floor plan or design is frustrating. When we found issues with the construction or finishings, Lennar did address them which we appreciated. We are happy with our home and glad Lennar is a builder that makes the American Dream possible but it won’t be a perfect process.