Lennar Reviews in Austin, TX

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Thank U Lennar, for providing a way for an older woman to become a 1st time homeowner!!! It was an easy process!!! My Salesman/Realator/Senior Loan Officer/EVERYONE involved were Greattt!!!

I WISH I COULD RATE LENNAR A LITTLE BETTER, BUT THIS WAS (BY FAR) THE WORST EXPERIENCE, AND THE MOST DISORGANIZED) IVE SEEN IN MY 23 YRS IN THIS BUSINESS. PERSONALLY THIS IS MY 7TH NEW CONSTRUCTION HOME, AND I WOULD SERIOUSLY ADVISE THAT LENNAR IS NOT WHAT IT USED TO BE. IT'S TAKEN A LOT OF CALLS AND EMAILS TO FINALLY GET 2 GREAT WARRANTY ADVISOR THAT ACTUALLY FOLLOW-UP AND WANT TO HELP (THANKFUL FOR THESE 2!)... BECAUSE THE REST, FROM DAY ONE AT THE SALES OFFICE, HAS BEEN A REAL MESS. I LOVE MY HOME AND LOCATION, BUT IT'S TAKING A LONG TIME TO GET OVER THE LENNAR CIRCUS, AS WE CALL IT! (A LOT OF MY NEIGHBORS ALONG WITH MYSELF). ... More

First time homeowner. Everybody involved in this process has been awesome! I was so stressed out through the entire process but everybody at Lennar would remind me that everything is fine. And….it was! It was a really easy process and all the stress was internal. Lennar knocked it out of the park for me. Hoping they do everyone else the same!

smooth not very stressful home buying experience

Been pretty awesome overall, the value is there with Brand new everything awesome. If getting mortgage through Lennar, need to be prepared to turn things around as immediately as possible. That said, I’d recommend family and friends to buy Lennar home if HOA dynamics are something you’re OK with.

I was so excited to find a new Lennar Home for sale in Lockhart, Tx. I had a great experience when I'd previously purchased a new build home with Lennar in 2013 in Austin Tx. This time; however, my experience was highly disappointing. I've had multiple issues in my new home to include a significantly broken piece of wood trimming out my garage door that was simply nailed on and painted over. I've been advocating to have the inside of my garage door trimmed out, where there are two inch gaps running down the sides and in the corners. Lennar and the builders used only the cheapest of sinks, tubs, counter tops and flooring as possible. The shower rods fell down and were the cheapest on the market. I've purchased 5 homes in my lifetime. I've never had such a frustrating and disappointing experience. Per Lennar's "creative financing" option after selling my mortgage loan at 4.75%, my monthly principal payment is just over $200 and my monthly accrued interest loan payment is over $600. As for completing all the documentation required. I had no less than 5 to 6 people with Lennar contacting me via email for about a month. The communication from all but two staff was unclear, vague, confusing and pressured. The onsite staff here in Lockhart have been responsive and worked hard to make repairs needed after I moved in. I now have a sense of impending costs due to my experience thus far. One final comment just to give a sense of just how neglectful my house appears, there is no wall paint behind my stove and the refrigerated appears to have been dumped in it's place, is not level and not of the trays inside of is were in place. ... More

We toured a house like ours and liked it. It fits our tastes and budget well. The quality of workmanship and materials is great. We are very proud of this amazing home. The Lennar team has been Outstanding to work with, any problem got immediate attention making the buying experience flawless. Great place to live!

Had a terrible experience , as an investor I would have hoped they would have worked to keep my business. I am still working to fix issues with the house 2 months after closing Loan was transferred before first payment and no one could tell me where. Among other issues before closing

The buying experience is very good from my sales man Stan and sales manager Jennifer. I had a very good morgage officer Aaron who has guided me all through out my buying experience. The construction manager Ryan, is very accommodating and made sure that all issues found during the inspection by my Inspector was addressed. Brandon the Service Manager after move-in, has been very actively working the issues that I have reported and he gets back to you quickly on-site. I appreciate the new app Lennar has put out to make issue reporting easier for everyone. They also have virtual personnel that gets back to you immediately to schedules a virtual call just right after you submit a ticket through the app. All-in-all the experience with these people is superb. But I think the price of the home is quite to high for the location, size and yard space. You can buy 2 to 3 year old houses in the area with bigger space better upgrades for less. The only caveat of buying a used house is, you don’t get all the incentives that Lennar can give you. If you ask me if would I buy a Lennar again in the future. I probably would because I have seen the way they build their foundation since I purchased my home in an un-finished community. However, the bathroom showers could have been better. You can buy a brand new home with a different builder for a similar price more or less with a beefed up stand up shower. Some even come with tiled seats in them. Two more things to keep in mind is, that this community has the lowest the lowest grade shingles on their roof, 3-tab shingles. Also you can hear movements outside inside the house as simple as someone opening and shutting their car doors. Even people talking while walking across your house. All-in-all excluding the workers, the house is just ok. By-the-way, this is the fourth house I’ve had over the years, so that you know that I am not novice. ... More

There are a few things that lowered your score (not sodding the whole yard, upgrading appliances, or especially not installing water purification for the incredibly hard water situation here that will mean appliance and plumbing replacements in the near future). Angel and Bianca are the best who worked with us through the process!

The main reason I'm going to the trouble of writing this is to state my displeasure at one aspect of the purchase, but I'll save that for now. First I'd like to state what a good value for price my home was. It seems to be quite well made with an unusually generous part of budget having been devoted to excellent ambient lighting and electrical outlets. One generally must pay a premium for that. That's where it ends. The lovely garage comes without a garage door opener. Seriously. And zero trim work with white paint everywhere. Barren as a baby's behind. Now for my complaint. The mandatory appliance package is awful, being very clearly builder's grade and black. And inexplicably, Lennar refuses to just keep their appliances and permit me to bring my own, which I did anyway, but now it's taking up valuable space in my garage and I must go to the trouble of trying to sell it myself. This seems utterly unreasonable to me and makes me snot blowing mad. ... More

Very disappointed in Lennar Sales Rep. and rushed craftsmanship. When being shown the house and we asked if we could put in an offer, the sales rep answered,”you can but if it gets appraised for more you’ll need to pay the difference at closing” this dictated how we proceeded. Just recently we learned we were supposed to be shown rates. We were never shown any. Lying to first time home buyers so a Lennar rep. can squeeze more profit for them self’s is disgusting and I’m appalled that’s what y’all stand for. We trusted our Lennar sales rep. and got taken advantage of! She screwed us out of thousands of dollars! FYI after closing the same exact house was priced for $10,000 less than we paid online. A lot of issues with quality, splitting wood in the fence, nails falling out of the fence due to warped wood put in, paint splatter on floors. concrete splatter all over walkway and by garage, every single hinges creaks, damaged door to dryer, wholes from re drilling, random holes in concrete between home and walkway, chip on porch, uneven painting on porch pillars (from rushed hand painting), super uneven. A couple more thing to add we are in an HOA with no place to put our trash cans except back yard or garage. Also we were given a flyer informing us on the school that we were zoned for. This had a huge impact on why we moved to this neighborhood. Turns out it was not the correct school. We were also told only TXU was the only energy provider here which was also not true. Very misleading and shady!!! ... More

My experience with most of their employees was 5 stars. Helpful and attentive with a "call, if you have any questions."

Our experience in buying in Summerside was fantastic! This was a very good value for the price!

Everyone was easy to work with every step of the way.

This was one of the worst homebuying processes I have had to go through, I feel the employees are incompetent in some departments and making big mistakes with numbers that caused me to change my loan type at the last minute, change my move in date, change my mortgage payment, and it was just an overall bad experience.

I am grateful that everything is clean and brand new, however, the quality and craftsmanship is lacking. The large kitchen sink has the wrong faucet for that sink size, something like rinsing, the sink out is impossible, and it will have to be replaced. The bathroom faucet leaks under the sink when you splash water washing your face. Over 50% of the installed lights do not work properly. It’s so dim, it’s difficult to see for example cooking in the kitchen or putting on make up in your master bathroom. The backyard is not level. There’s so many large hole like ditches, I have rolled my ankle a few times, I was dismissed & told “it will level out” ? Lennar warranty company has been attentive to most of my request, but I’m told some of it is just them cutting corners and using the cheapest products there’s a garage door with no opener, in addition, there is no handle on the outside of the garage door to open it from the outside. These are just a few of the items that I’ve run across, However, I have not had any issues with the heating and air conditioning, hot water, sewer, etc. So that’s a very big positive. The neighborhood is nice and I look forward to having a clubhouse and pool eventually. I’ve not had an inspection by a private company yet so we’ll see what they say about the “bones” of the house. Thank you ... More

It was a quick buying experience. Made me feel comfortable while buying the home. I was able to choose which home to buy. Unlike other locations which try to force you which house to buy.

Price for value is totally awesome. Some nice features too. More reliable warranty support system would be nice.

Linnar was easy to work with and responded quickly to all my questions. It was quick and easy to upload the documents Linnar needed even for someone not tech savvy! All issues discovered from the home inspections were corrected quickly and to my satisfaction. Linnar offered a great one stop shop for buying my home and offering mortgage and insurance companies. I am totally satisfied with Linnar’s home buying experience.

I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted

wost experience of my life. I was stressed put until the day I moved. From pre-approval nothing changed for me financially, but I had to keep submitting letters saying how I'm going to pay my mortgage. Nothing changed for me financially, I would not recommend this experience to my worst enemy.

I Will buy again if I have a good deal in future

Travis demonstrated excellent customer care and quality work!