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Lennar Reviews in Austin, TX

What Austin Homeowners Have to Say About Lennar.

Read all 215 verified reviews from homeowners that built a new home with Lennar in the Austin area. Austin homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Austin Area

215 Reviews in Austin Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.6

Value 4

Responsiveness 3.6

Lennar in Austin Area

View Homes

Customer Reviews

Workmanship

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Hutto, TX

Before signing off on the last walk thru sheet make sure ALL of the issues have been completed, we've had issues that have still not been completed. Make sure your drainage in the backyard is correct, When it rains I get a huge puddle in the middle of my backyard, water comes from underneath both neighbors fences, so I will be replacing my fence in about a year. Thanks. Something as simple as painting the PVC pipe in the front so that it matches the house still had not been done and its been 5 months.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Disappointed in the overall quality

  • Gregory A.
  • Verified HomeBuyer
  • December 18, 2024
  • Georgetown, TX

Size and spaciousness are unrivaled. Quality of everything in the home is the cheapest it can possibly be. Buyer beware, there is NO STORAGE built into the home beyond bedroom closets and an average size coat closet. There is not one linen closet anywhere in the home. So, there is nowhere to put extra towels, bedding, etc. Home is not data ready. Homes are not wired correctly for data and using substandard data cable, nor are the cables to a centralized location in the home.

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 2

Unfinished

  • Jesus Q.
  • Verified HomeBuyer
  • January 18, 2022
  • Jarrell, TX

Overall the home buying process was fairly straight forward, however when I finally closed and moved into the house, the home was unfinished, there were chunks missing and scratched in my cabinets which should have been fixed when they were first installed since they were that obviously damaged, my attic access was the wrong size and was makeshift put together, the workers left a huge mess in my back yard and front yard of trash, pipe endcuts, and also the A/C wasn’t even hooked up so for the first week there was no A/C or heat. I would’ve been ok waiting and extra couple weeks to move in to ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - Overall, a good experience working with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Austin, TX

Overall, a good experience working with Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Not the Best Craftsmanship

  • Roy B.
  • Verified HomeBuyer
  • April 10, 2020
  • Hutto, TX

The craftsmanship for this home was definitely lacking. Concrete Foundation: numerous area had to be refinished because much of the concrete stayed on the forms. I don’t know a whole lot but I’ve never seen concrete having to be refinished as much as this one. Drywall: Many imperfections were noticed after move-in. The house was originally painted in flat white. After repainting the house to a colored eggshell finish, a whole lot of imperfections and patches became visible. Interior corners were sprayed thicker with drywall and do not match the walls. Patches are very visible do not match ...

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

Lennar seems good but could be great!

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Liberty Hill, TX

Lennar has some really nice floorplans and finishes but the process could be better. The super we had kept lying to us instead of looking into things. For example, we asked about the flooring and he said the flooring was glued down but when the flooring needed to be repaired we found out it was floating flooring. For a track builder there were so many inconsistencies from one house to the other. Not too sure if we would buy another Lennar home.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - Cindy from the sales team was amazing!

  • Elritt M.
  • Verified HomeBuyer
  • July 19, 2022
  • Jarrell, TX

Cindy from the sales team was amazing! Troy was wonderful in assisting us with resolving credit issues. The quality of the workmanship was subpar and the fact that I had medicine cabinets linen closets, and ample storage space in my 2 bedroom apartment and not in a $300,000 home makes the value for the price paid less than great!

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Home

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Austin, TX

The home got delayed about two months from the time they told us it would be ready. We identified a few issues during the final walk through and only one of them was addressed. We kept following up on the rest without success.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Poor quality

  • Suzanne M.
  • Verified HomeBuyer
  • September 12, 2024
  • Jarrell, TX

I am grateful that everything is clean and brand new, however, the quality and craftsmanship is lacking. The large kitchen sink has the wrong faucet for that sink size, something like rinsing, the sink out is impossible, and it will have to be replaced. The bathroom faucet leaks under the sink when you splash water washing your face. Over 50% of the installed lights do not work properly. It’s so dim, it’s difficult to see for example cooking in the kitchen or putting on make up in your master bathroom. The backyard is not level. There’s so many large hole like ditches, I have rolled my ankle ...

Total Score 4


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Promises

  • Eliud O.
  • Verified HomeBuyer
  • December 19, 2024
  • Georgetown, TX

I just bought a house in Georgetown TX from lennar. They promised internet that I have yet to receive. The floors are cheap and you can clean it enough, glue comes out on the floors. Inside cheap materials on countertops, cabinets. Not happy with lennar

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

The super interested very bad

  • Julio D.
  • Verified HomeBuyer
  • August 02, 2022
  • Jarrell, TX

I have crooked colum in the front in my house the superintendent promes to fixed he never came back the selant around the the doors and trim is very bad I have paint in the floor in all house the vents in the matter rom not working the doorbell doesn't work l have paint I the floor in the front of my garage bad experience with the home the $416000 dollars bad contractors the grass in the back yard l have big Holes my son he fell and broken bone

Total Score 4


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Cheep quality cabinets

  • Kevin T.
  • Verified HomeBuyer
  • June 27, 2019
  • Hutto, TX

1. The kitchen and bath cabinets are low grade quality. 2. The kitchen and baths grout was not sealed. "Sealer should be mixed with grout when installed." - This Old House. 3. Exterminator quote: "Sill boards not calked - lets in lots of bugs." "Too many weep holes, not a state or local requirement."

Lennar responded:
Hi Kevin, thank you for the comments about these items in your home. We're sorry for any difficulties you've had. Please send a message to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Could have been better

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Jarrell, TX

Moved into our brand new house and eventhough all my issues, and there were many, (from sewer back up in plumbing, garage door stuck in open position, HVAC heat/cooling system not producing heat, toilet water leak, and water heater elements needing replacement) within the first three months of moving in. Not a pleasant experience.

Total Score 3


Quality 2

Trustworthiness 4

Value 5

Responsiveness 5

Smooth mechanical processes of executing purchase of home

  • Deborah S.
  • Verified HomeBuyer
  • September 27, 2024
  • Jarrell, TX

The main reason I'm going to the trouble of writing this is to state my displeasure at one aspect of the purchase, but I'll save that for now. First I'd like to state what a good value for price my home was. It seems to be quite well made with an unusually generous part of budget having been devoted to excellent ambient lighting and electrical outlets. One generally must pay a premium for that. That's where it ends. The lovely garage comes without a garage door opener. Seriously. And zero trim work with white paint everywhere. Barren as a baby's behind. Now for my complaint. The mandatory ...

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 3

Great on the front end but not so great on the back end

  • Wendy S.
  • Verified HomeBuyer
  • February 26, 2020
  • Austin, TX

We have known issues from the final walk through that have yet to be addressed. Reported issues after the sale are still sitting in a pending status 3 months later

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Super in many ways and not so super in other ways

  • John H.
  • Verified HomeBuyer
  • October 11, 2024
  • Fredericksburg, TX

There are a few things that lowered your score (not sodding the whole yard, upgrading appliances, or especially not installing water purification for the incredibly hard water situation here that will mean appliance and plumbing replacements in the near future). Angel and Bianca are the best who worked with us through the process!

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Buying Lennar

  • Anonymous
  • Verified HomeBuyer
  • June 13, 2023
  • Bastrop, TX

The home buying process wasn't too bad, but there was always a sense of urgency to do something because of the Lennar representatives. It was almost like we were pressured into buying in less than a month. There after moving in, there were a couple things missing from the home. It wasn't until almost 3 weeks after moving in someone brought what was needed. A service request needed to be submitted and a video call required, but there was no need for it. The Lennar home came with "Smart Home" features, but there was not a single Lennar rep that stopped by or would help. When signing there was ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Do better

  • Helena J.
  • Verified HomeBuyer
  • March 31, 2020
  • Jarrell, TX

Home was not ready at 2nd walk thru

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Great Home with awful customer service

  • Joshua C.
  • Verified HomeBuyer
  • March 12, 2025
  • Georgetown, TX

I initially didn’t have any issues however when it came time to move in my house had not been cleaned and the builders left mud, trash, dirt, and urine stains in the home. My sales rep assigned to me left all my texts and emails unanswered about this issue and some other questions I had. It wasn’t until my realtor got involved that they began responding to me. They sent a cleaning crew in a few days after I had moved in who were here for a maximum of 10 minutes and did not clean up all of the mess that was still here. I ended up having to clean up the mess of the builders and pick up all the ...

Total Score 3


Quality 4

Trustworthiness 2

Value 5

Responsiveness 2

Not ready for move in.

  • Daniel T.
  • Verified HomeBuyer
  • February 19, 2025
  • Kyle, TX

The house was not cleaned when we got the keys, stains and paint on the floor, tubs, toilets and countertops, the first costumer care representative was slow to respond to our texts if we were responded to at all.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Bad experiences.

  • Jonny P.
  • Verified HomeBuyer
  • February 13, 2025
  • Mustang Ridge, TX

If you have a model plan in place and you decide to go with it and don’t get everything you saw at the model home that will make you upset, need to have a better communication from beginning to end and have some accountability to make it right for your customers. Some items were find after move in and we summited a work order and we was told that those issue had to be addressed before closing and now we have some damage window.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Review

  • Cathy H.
  • Verified HomeBuyer
  • November 27, 2024
  • Maxwell, TX

There have been quite a few workmanship issues but with the speed at which they are putting up houses, it's not surprising. Thank God for the 1 year warranty. Going to get as much fixed as I find

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Okay Experience

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2024
  • Uhland, TX

The home buying experience at Lennar was intense everything seemed to happen very quickly.. it was very overwhelming for first time homebuyers. However majority of our team was helpful ( especially our loan officer) I do wish our home concierge made more time for us, and walked us through the final steps of the process but she was ooo most of the time and rarely responded. Overall it was an okay experience, and we love our new home... Even if there are still some blue tape left

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Fast loan and closing process. Not impressed with build quality

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2023
  • Bastrop, TX

They were increasing prices by the day creating artificial pressure to purchase home very fast. The lennar mortgage, title and closing teams were efficient. Not impressed with build quality though. Even visually you can tell that the material used is of cheaper quality and workmanship is average.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Overall I am happy with the buying experience.

  • Penne G.
  • Verified HomeBuyer
  • April 12, 2022
  • Jarrell, TX

Overall I am happy with the buying experience. I lived out of state while my home was being built. Cindy was on it weekly keeping me up to date and answering questions. Now that I have been here close to 2 months, I am slowly getting inside issues taken care of. In my opinion the finishing around the bath tubs and caulking’s around the baseboard could use attention to detail. The home is beautiful inside and out.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3