Lennar Reviews in Austin, TX

The home got delayed about two months from the time they told us it would be ready. We identified a few issues during the final walk through and only one of them was addressed. We kept following up on the rest without success.

I just bought a house in Georgetown TX from lennar. They promised internet that I have yet to receive. The floors are cheap and you can clean it enough, glue comes out on the floors. Inside cheap materials on countertops, cabinets. Not happy with lennar

I have crooked colum in the front in my house the superintendent promes to fixed he never came back the selant around the the doors and trim is very bad I have paint in the floor in all house the vents in the matter rom not working the doorbell doesn't work l have paint I the floor in the front of my garage bad experience with the home the $416000 dollars bad contractors the grass in the back yard l have big Holes my son he fell and broken bone

The whole team was quite attentive minus the Lennar Sales Concierge, calls or emails were almost ever returned. I was unsure what this role entailed as there was no assistance in that matter. The lender side was extremely responsive and attentive, quick as well.

They installed a leaking dishwasher TWICE. The repair person they sent out no called/ no showed THRICE!

Service after the sales lacks significantly. After closing there has not been any follow-up. Our stove never worked. We went back and forth with the electrical contractor and Frigidaire both pointing the finger at each other. The situation finally got resolved after six weeks. I still do not know how to operate my sprinkler system properly. ( no instruction Manuel left) .No instruction manual for any of the appliances or hvac. I feel like once they got my money at closing we were on our on.

Happy with home but some issues. One appliance did not work from start and instead of replacing appliance we had to go through warranty repair that has taken 6 weeks so far. Interior paint is subpar not best quality.

Too much online not enough in person . A lot of confusion

I didn’t receive a phone call from the sales agent when the loan funded. And the listing agent and builder will not accurately update the listing and remove it from still showing as pending or for sale and it’s been months since I closed. I’ve asked all parties repeatedly. On other notes, the house is sound and was accurately presented and is living up to what was highlighted during the initial inquiry of the property. Warranty inquires have been handled promptly. These other areas surrounding the purchase to impact the overall feeling of the customer and also it affects our interest in partnering with this builder again if these other areas are going to cause so much stress. Those areas need to improve. ... More

I initially didn’t have any issues however when it came time to move in my house had not been cleaned and the builders left mud, trash, dirt, and urine stains in the home. My sales rep assigned to me left all my texts and emails unanswered about this issue and some other questions I had. It wasn’t until my realtor got involved that they began responding to me. They sent a cleaning crew in a few days after I had moved in who were here for a maximum of 10 minutes and did not clean up all of the mess that was still here. I ended up having to clean up the mess of the builders and pick up all the trash left behind myself. I’m happy I have a house but I’m very disappointed in the way I was taken care of by Lennar ... More

The house was not cleaned when we got the keys, stains and paint on the floor, tubs, toilets and countertops, the first costumer care representative was slow to respond to our texts if we were responded to at all.

If you have a model plan in place and you decide to go with it and don’t get everything you saw at the model home that will make you upset, need to have a better communication from beginning to end and have some accountability to make it right for your customers. Some items were find after move in and we summited a work order and we was told that those issue had to be addressed before closing and now we have some damage window.

There have been quite a few workmanship issues but with the speed at which they are putting up houses, it's not surprising. Thank God for the 1 year warranty. Going to get as much fixed as I find

There are a few things that lowered your score (not sodding the whole yard, upgrading appliances, or especially not installing water purification for the incredibly hard water situation here that will mean appliance and plumbing replacements in the near future). Angel and Bianca are the best who worked with us through the process!

The main reason I'm going to the trouble of writing this is to state my displeasure at one aspect of the purchase, but I'll save that for now. First I'd like to state what a good value for price my home was. It seems to be quite well made with an unusually generous part of budget having been devoted to excellent ambient lighting and electrical outlets. One generally must pay a premium for that. That's where it ends. The lovely garage comes without a garage door opener. Seriously. And zero trim work with white paint everywhere. Barren as a baby's behind. Now for my complaint. The mandatory appliance package is awful, being very clearly builder's grade and black. And inexplicably, Lennar refuses to just keep their appliances and permit me to bring my own, which I did anyway, but now it's taking up valuable space in my garage and I must go to the trouble of trying to sell it myself. This seems utterly unreasonable to me and makes me snot blowing mad. ... More

The home buying experience at Lennar was intense everything seemed to happen very quickly.. it was very overwhelming for first time homebuyers. However majority of our team was helpful ( especially our loan officer) I do wish our home concierge made more time for us, and walked us through the final steps of the process but she was ooo most of the time and rarely responded. Overall it was an okay experience, and we love our new home... Even if there are still some blue tape left

They were increasing prices by the day creating artificial pressure to purchase home very fast. The lennar mortgage, title and closing teams were efficient. Not impressed with build quality though. Even visually you can tell that the material used is of cheaper quality and workmanship is average.

The home buying process wasn't too bad, but there was always a sense of urgency to do something because of the Lennar representatives. It was almost like we were pressured into buying in less than a month. There after moving in, there were a couple things missing from the home. It wasn't until almost 3 weeks after moving in someone brought what was needed. A service request needed to be submitted and a video call required, but there was no need for it. The Lennar home came with "Smart Home" features, but there was not a single Lennar rep that stopped by or would help. When signing there was multiple errors, and no one was able to provide a definite down payment amount. Besides that particular experience, everything went smoothly and I was able to apply a pretty good deal on the home which was the ultimate reason for the purchase. I would buy a Lennar again, but would definitely keep a list of things to keep my eyes on to make sure they are fulfilled before closing. ... More

Overall I am happy with the buying experience. I lived out of state while my home was being built. Cindy was on it weekly keeping me up to date and answering questions. Now that I have been here close to 2 months, I am slowly getting inside issues taken care of. In my opinion the finishing around the bath tubs and caulking’s around the baseboard could use attention to detail. The home is beautiful inside and out.

I have lived in this community since November and, while it is a pleasant neighborhood, it is still in the early phases of development with ongoing construction and new residents moving in. I chose a Lennar home because it was the most financially practical option; however, I am disappointed with the overall quality and craftsmanship. I previously purchased a Lennar home in Houston in 2019 with comparable square footage and bedrooms, and the difference in build quality is noticeable. Despite higher home prices in this market, the current home feels extremely standardized, with minimal design variation and limited functionality. The stand-up shower is very small, and there is a lack of storage throughout the home, including no linen closet. Given the purchase price, I expected a higher level of craftsmanship and thoughtful design. Compared to prior Lennar builds, buyers are now required to make significant upgrades post-purchase to improve livability and resale value. I am sharing this feedback for consideration in future builds, as I believe there is an opportunity to better align quality and design with buyer expectations. ... More

Very disappointed in Lennar Sales Rep. and rushed craftsmanship. When being shown the house and we asked if we could put in an offer, the sales rep answered,”you can but if it gets appraised for more you’ll need to pay the difference at closing” this dictated how we proceeded. Just recently we learned we were supposed to be shown rates. We were never shown any. Lying to first time home buyers so a Lennar rep. can squeeze more profit for them self’s is disgusting and I’m appalled that’s what y’all stand for. We trusted our Lennar sales rep. and got taken advantage of! She screwed us out of thousands of dollars! FYI after closing the same exact house was priced for $10,000 less than we paid online. A lot of issues with quality, splitting wood in the fence, nails falling out of the fence due to warped wood put in, paint splatter on floors. concrete splatter all over walkway and by garage, every single hinges creaks, damaged door to dryer, wholes from re drilling, random holes in concrete between home and walkway, chip on porch, uneven painting on porch pillars (from rushed hand painting), super uneven. A couple more thing to add we are in an HOA with no place to put our trash cans except back yard or garage. Also we were given a flyer informing us on the school that we were zoned for. This had a huge impact on why we moved to this neighborhood. Turns out it was not the correct school. We were also told only TXU was the only energy provider here which was also not true. Very misleading and shady!!! ... More

As a first-time homebuyer, my experience was generally positive with some areas for improvement. The initial stages were particularly impressive, and I appreciated the appeal of moving into a brand-new neighborhood, especially with the attractive incentives offered. The house is charming and provides a solid foundation that can be customized to fit my preferences. However, the quality of the work could benefit from some enhancements. During the blue tape inspection, it was evident that the home had a basic finish. I would recommend that other first-time homebuyers explore various builders to ensure they find the best fit for their needs, as there are many options available. ... More

Once items were not resolved on the punch list we were passed to many different individuals and did not appear it was any one specific individual's job to resolve the house to get us to close. Do not recommend the mortgage team for the same reason. I would not purchase through Lennar again based on this experience.

The two people that started out helping me were awful. The last person that helped me from Arizona was amazing. Everything that was suppose to be completed before close wasn't completed. The door jams suck and always move down and allows the wind to be howling all day and night. If I had to do over I wouldn't have purchased this house. Now I am just waiting until I pay off enough or the price of the house goes up so I can sell it or maybe I will look into renting it out.

Affordable house. I understand I was getting a house cheaper than the rest of the market average and that's what I feel like I got. Not a fan of the process you walk the house prior to your closing date and get told no need to point out every defficiency they'll all get addressed. Then you walk it right before closing and get told "if we didn't point it out last time we can't address it now". When you get told that feels very scummy. Had a plumbing leak week of move in. Items were not addressed prior to closing but that's on me for agreeing to sign. Main construction lead not a pleasant guy to deal with. Warranty lead is nice enough but communication is terrible. Office people told me wrong closing date and never apologized or mentioned it. You take off work days ahead of time for the date to be wrong and only find out when talking to the mortgage side of things. Frustrating. Overall affordable house and I got what I paid for so I'm grateful. Am I making sure my home insurance is at max coverage and lowest deductible you bet. Thank you lennar. ... More