The issues with my front and back yard grass are not being taken seriously. I was told anything wrong pertaining to the grass would be replaced, now I’m being told I have to wait an entire year before it can be replaced.

Lennar responded:
Hi Ramiro, thank you for your comments. We are sorry to hear about your lawn. Please send a message to us at corporatecustomercare@lennar.com with your address, so we can review for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Rushed new build

Anonymous
Verified HomeBuyer
October 07, 2020
Austin, TX

If Lennar had spent just 1 or 2 more weeks rather than rush to close the home before the end of their fiscal quarter and month, the home would have been in a better quality. Same issue with everybody in the neighborhood. Lennar definitely preyed on the goodwill and naivete of first time home buyers and dangled the 1 year "bumper to bumper" warranty to get their inventory sold. First time home buyers beware! I would not recommend a Lennar/Village Builder new build to anyone. Thankfully, the issues are fixed one by one and the home is in great shape now.

Lennar responded:
Hi, thank you for your review, we appreciate the feedback. We would like to apologize for any frustrations you experienced with your new home. If there are any items you would like us to follow up on, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 0

Value 2

Responsiveness 0

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Rushed new build