Lennar Reviews in Corpus Christi, TX

construction mngmt was very helpful

Our initial contact with Lennar salesperson, Crystal began well. We provided Crystal what we were looking for and we were interested in the house. She provided us with the cost of the house and an interest rate of 3.99%, which was an offer by Lennar. As we went through the loan process, I was expecting that rate, knowing my excellent credit rating. I discovered it was not the case. My Loan Officer, Abraham & Senior Loan Officer, Celia, along with me providing all documents requested made this process quick & easy. Also, they replied quickly to any questions I had. Lennar Title, Gwinn was also a great help and I felt she helped me with something that was outside her control. I believe I was not getting the 3.99 % interest rate because sales did not inform the the loan officer. Still no explanation from Crystal when asked. Probably the highlight in buying a Lennar Home. Returning to the sales & customer service during walk-through (I was given two walk-through, but was not afforded a 3rd before closing). I had a third party inspector go through the house and he compiled a list of issues, which I submitted with the Lennar employee. During my walk first walk-through the kitchen countertop was broken and I was unable to check things in the kitchen. The house was a dirty; windows were not cleaned, dust all over the floor, and I discovered I was quality control for Lennar. What poor first showing for a home I was suppose to close on the next day. The garage door could not open either and the garage floor was a mess! Lennar pushed my closing date about a week to fix the few items including the broken countertop in the kitchen. A second walk through was scheduled. This time a different Lennar employee and construction manager showed up for the walk through. I discovered the house was still messy and the kitchen countertops were different colors. Now a third closing date was now scheduled, due again to the counter tops. I requested the counter top by the refrigerator appliance be cut to industry standard 1/4”, just like countertop next to stove. The past counter tops had a 2” over hang. As the third closing date was approaching, I checked to see if the countertop was all one color, which it was but the overhang was 1 1/2”. Based on the model home, a neighbors kitchen countertop, and industry standards the countertop next to an appliance is 1/4”. I requested the countertop to be fixed with those specifications. I was told via text on the final closing day from Crystal via the Construction Manager the countertop is not going to be fixed as requested and I am supposed to live with it. Basically, I need to close or pay for pushing closing until the countertop is fixed like requested. Knowing I had to close or pay a penalty to have closing pushed back for the countertop. I felt coerced to close and called Gwinn at Title to close on the house. I told Gwinn I was coerced to close even with the countertop not be corrected. Gwinn went out of her way to have the countertop fixed. I closed on the house and got the keys to the house. When I entered the house, the entire house was just as messy as before; dusty, windows dirty, garage not swept, and etc…. One thing that was fixed was the countertop. I believe whoever Gwinn talked to about my issue had it fixed. Crystal & the Construction Manager never told me about the corrected countertop, but also did not care that my new house was not cleaned. Also I discovered information I should have received was not given, like a water drought in the area associated with a fine (important thing to know). Living in the home for a month, I discovered few little things that needed fixing. Lennar Warranty Joel made sure things were fixed immediately and would either text or call me to make sure to schedule and have items fixed. Really happy with Joel and Lennar Warranty’s customer service. Cutting corners not providing information, not getting the interest rate I was quoted, messy home on move in, not be listened to, all left a horrible experience. I will never buy a Lennar Home just due to the Salesperson and the Construction Manager who was in charge of my home. I had to talk to one of my neighbors to find out if I was the only one treated this way. I wasn’t, so I feel good about that. I describe how I was treated, “the Lennar way”! ... More

Overall it was a terrible experience. No help what so ever. Our home was never cleaned, swept, vacuumed when we closed. Paint still on the windows and floors. Plumbing is terrible, our stove/oven stopped working 3 days in to the move. Guest toilet stopped working a day into the move. Spider every where, walls are very thin you hear everything. What stinks the most is that there is no communication. We had so many unanswered questions, prior to the close and still do. Never going with Lennar ever again. Do not make the same mistake we did.

The people very impolite, slow responses, since day 1 until closing date the worst experience

If i could do it all over again i wouldn’t. Steer away from lennar and their houses. Buying process was terrible

Their biggest problem is no quality control, no management to oversee overall construction. No responsible leadership, of so many beginners in all of the labor trades. Lots of Lannar money being wasted due to no management of the many different trades.

Construction, walk through, finance… terrible experience. The amount of times I have had to reach out to the warranty dept is embarrassing. Although this warranty team is great- why are they repairing things on a new home? Finance team, construction team manager…. Need to do better.

BIGGEST ISSUE: WE WERE ALLOWED TO MOVE IN AND BE IN THE HOUSE FOR OVER A MONTH AND LENNAR NEVER GOT OUR CERTIFICATE OF OCCUPANCY COMPLETED UNTIL THEN.. Our problems started out with to many people trying to be involved but none of them talking to each other. A lot of blaming between departments and no solutions made was very frustrating. There was a major delay for final inspections for some reason and 5 days before we were to sign on our house was the first "blue tape" walk through which means construction only had a day and a half to fix everything that was listed. Finally we sign. A week after that, construction comes by because they never did the inspection testing on the A/C system and that was suppose to be done prior to closing. The guy does the testing and a week later we find out that they somehow lost all the paperwork for the test and the inspector was already back in Dallas, so here we go again with another person in our house testing the system (3 weeks after closing and moving in). We had to put a lock on our back gate because random contractors were bring tractors into our back yard but never letting us know that they were there or why they were. Keep in mind, we had been living in the house for 2 weeks at that point. A month and a half into living in the home, we needed to file a warranty report for the back door as it wasn't sealed properly and allowed water to come into the house (I will give the warranty department credit, they came and fixed it with in 48 hours). Now onto the grass. They laid sod a couple weeks after being in the home. A 3 foot by 50 foot section in the backyard never took. It died almost immediately after being put in even with watering it twice a day. We have complained several times about it and the only explanation that we are given is to just keep watering it and hope for the best. No one wants to accept responsibility and fix what should have been fixed prior to moving in and all departments want to put all blame elsewhere. ... More

Our home is absolutely beautiful, and we love it. The price and interest rate were great!!!! Also, the insurance rate was outstanding. The salesman was kind and considerate, never pushy. I should have paid better attention in the walkthroughs. However, every item was rectified. There is natural light in every room, and again, I love this house. Now for the negative: The dishwasher is of the lowest quality. I plan to replace it in the near future. I would change the attic access in the hall to the garage if I could. I would also change the electric panel from the outside to the garage. I am happy !!!! ... More

The whole experience except our sales person has been AWFUL. And it’s still awful, we have so many issues still not fixed. Our closing documents were lost for 5 days and almost made us homeless after closing was pushed back 5-6 times. We never got an actual move in clean and now I cannot get my floors clean and there’s residue all over that I cannot get off windows, counters, etc. we have damage to our siding from when they installed the sod which is only half the yard btw they wrecked into our house, still not repaired. Lennar is the least helpful with the most incompetent people working for them, always giving the runaround, no accountability but you had better do what THEY need asap or your deal can fall through. I had to do so much of the work myself bc if I didn’t we wouldn’t hear from anyone including our “liaison” I don’t remember what he’s called but we were supposed to be contacted weekly and that NEVER happened but when I’d reach out for updates he wasn’t very pleasant. For as much as they charge for these homes the experience is just INSANE. I 100% DO NOT RECOMMEND BUYING LENNAR.. ... More

There is little accountability with anything. When initially inspecting the house and pointing out the defects that needed to be cleaned up or fixed they promised they would fix them all. We toured the house three days before moving and notice some problems were still not fixed or cleaned, they then promised it will be ready for move in. We show up for move in and the house was still in the same state and they said they cleaned the house. There was dirt in the windows sills, blue tape from the inspection still on the walls and in cabinets, dirt in the showers, tape residue on the flooring, scuffs in the walls, paint peeling from the doors. The bathroom door still didn’t close because it was misaligned, and other previously addressed issues. Lennar said either we wait another week for them to fix it file a warranty request. We didn’t want to stay and pay for another week in the hotel so we moved in and did the warranty request. The request took another month to be addressed and very little communication to keep us up to date. While installing the sod, they damaged the fence and ran over a pipe that led to the sewer which prevented us from using our toilet or running the water for a day. The fence is still not fixed after 3 months. Their customer care team is under staffed and warranty requests will take forever. I still have 6 requests pending with no end in sight. Do not trust. They may seem nice, bur Lennar over works them so they don’t have time to care. ... More

This is the third house I have bought in my life and by far the worst homebuying experience I have ever had. They pushed back my closing twice and tried to push it back a third time, despite very little work being left to complete when I looked at the house 2 months prior. They did not fix all of the problems that were identified during my independent inspection, despite saying that they would and that they did. I had to have 3 final walkthroughs as they hardly fixed any of the issues that were identified during the first walkthrough, and they had still not fixed them all during the third walkthrough. Some were never fixed. They shorted me 5 ft. of sod. The washing machine drain pipe was blocked and flooded my house the first time I washed a load of laundry. The toilet in one of the bathrooms was cracked and leaking onto the floor. ... More

I regret not hiring my own home inspector. Came across a few dents on garage door, leaking garbage disposal and bad water heater. Put in a work order a few months ago and haven't heard back from anyone. Having bugs come out of back walls on shower. Really disappointed for a new house.

After moving in is when we experienced problems. i.e. doors that didn't shut properly, tiles in the master bath came loose and were mushy, the dishwasher didn't work when we tried it the first time, had to replace the garbage disposal, and the grout work was sloppy.

Just to be honest , I won’t recommend Lennar homes to no body My bad experience was really bad . after 2 months moved in , grass never was set it on , I called & called to warranty department and not answer I was told that 10 days after moved you will have your grass set ,but that is not true . funny is all the houses sold out has grass already and I am still waiting on it..

Definitely stay on their behind if you want things done...

My house took 2.5 months longer than anticipated and ultimately closing required me to accept MAJOR flaws in the home. I received threats from Lennar agents pushing me to close, an unwillingness to remedy major concerns like the crooked ceiling/walls/doors/windows. Once I closed, it took two weeks or more, to have sod laid. I asked if there were options available as I am HIGHLY allergic to Bermuda grass - I explained it makes me break out in fully body hives. They ignored me and laid Bermuda sod anyways. In addition, I was left a pile of dirt by the front door upon getting my keys, the whole house had disgustingly dirty floors, there is paint on the carpet in every bedroom (from paint touch ups), and when they laid sod, they left my driveway and street a disaster. I came home from a work trip to mud all over my driveway and street! I honestly do not have anything nice to say about the experience. I would never recommend this builder to anyone. Lennar offers home insurance as well and I had the WORST experience trying to get a quote explained from their insurance rep, Dana. She was extremely RUDE and obstinate and certainly not the kind of person I would ever want to do business with if I had an insurance claim. I reached out and waited over 6 weeks, I never got a call back or email back. When the loan officer’s office reached out to her on my behalf she was beyond rude and I vowed I would not use their insurance company no matter what at that point. There is a lack of communication between the construction crew and the loan officers. Several times I felt extremely stressed out as the loan officers were insisting we were closing and asking me to wire funds ahead of time while the house was no where near done. There are several other home builders in the area and I would hope you have a better experience with one of the others. ... More

I had a great experience with Danny, Jamie, and Joel! They have been very responsive when I needed something. There were a few things that were wrong when it was built, but Lennar was quick to fix them.

I would like to write a great review but in all honesty I can't. Our closing date was moved back several times, meanwhile we are staying in a hotel with two dogs. What a nightmare! When we finally closed it was done remotely even though I asked for an in person closing at the sales office. During closing my computer crashed so we had to do everything by phone. What should have taken 30 minutes took 2 hours and it was the most frustrating closing I've ever had. Then the next day we couldn't get the keys because no one knew where they were. The supervisor let us in so we could start moving in and the house was not clean like we were told it would be. There were paint drops and smeared glue all over the floors which I'm still scraping up. We were told the subdivision was not in the city limits so we could pour a patio with no problem. Not true! Oh, and the backyard that was supposed to be cleaned up, raked, and ready for sod wasn't. I mentioned it to several people and finally got results after I put in a service request. The trash they removed from my yard is still sitting on the curb beside my house. ... More

Lennar has a GREAT team that focus's on the costumer's needs and issues. All of my issues (except one) have been corrected. the one is the closure of the front entrance. To which I am currently in communication with your team.

Very disappointed in the over all experience of my first home buying process.

I recently had my home built by Lennar, and I would describe their workmanship as average. The construction was completed on time, and the overall design met our expectations. However, we noticed some minor issues with the finishing details and quality of materials used. While nothing was a dealbreaker, we did have to follow up on a few items that required additional attention. Lennar's customer service was responsive and addressed our concerns, but we felt the initial craftsmanship could have been more thorough. Overall, it's a decent experience, but there's room for improvement in the finer details. ... More

Make sure your home is FULLY completed because once you move in they drag their feet on getting your repairs or even things that need to be completed, completed. The communication is extremely poor between their people and from the construction manager to contractors, etc.. been in my home for almost 2 months and still waiting on items to get fixed/completed. They are more concerned with selling more houses so they will try to complete those before really caring to attend to your needs although you have already moved into your home.

I will never recommend buying from Lennar. This company is a joke. The communication between the construction crew for walk throughs, the agents, and the loan officers is so laughable. The construction is crap. During the first walk through, nothing was cleaned up and the inspection couldn’t be completed because of this. More things were broke between the first walk through and the final walk through but Lennar didn’t want to fix it, because it wasn’t on the original walk through. They broke it AFTER the walk through. We were told we could lay soaker hoses down because the grass was dying and someone from Lennar stole them. No one was helpful with the entire process. The Lennar agency for the mortgage is such a joke. Over 30+ minutes on hold and being transferred to multiple different people who did not know how to help. No professionalism at all. I never want to deal with Lennar again, they cannot communicate for their lives and they are horrible to work with. Never EVER buying from Lennar again. ... More

Great value for paid price.