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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 903 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

903 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Easy Homebuying Experience

  • Luis R.
  • Verified HomeBuyer
  • November 15, 2024
  • Princeton, TX

Of the five homes I have purchased over the years, this was clearly the easiest experience. Trent and Chez were very helpful in guiding me through each step of the process. All happened smoothly with no surprises.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Purchase Experience

  • Martin M.
  • Verified HomeBuyer
  • November 15, 2024
  • Princeton, TX

Great experience purchasing the. Working with the sales person remotely, she was amazing helpful and completely knowledgeable. We were able to see finished homes in the area of the home purchased. The home purchase was similar. The walk through was informative and given professionally. He was able to answer all our questions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience

  • Ernesto J.
  • Verified HomeBuyer
  • November 15, 2024
  • Crandall, TX

Builder need to provide new buyers with accurate and updated contact information with a full guide on how to obtain utilities services

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Outstanding

  • Gabriele P.
  • Verified HomeBuyer
  • November 14, 2024
  • McKinney, TX

The entire Lennar team was amazing. Buying from out of state, all of them provided support along the way. Providing online doc signing made the purchase process a breeze. Everyone was friendly and kind. A special thank you to my rep, Chad. I had a list of questions he was always happy to answer. Thank you Lennar! I appreciate each and every one of you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • David A.
  • Verified HomeBuyer
  • November 08, 2024
  • Crandall, TX

Lennar was very responsive and truly helpful in completing everything needed to get me into my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a great experience.

  • Karina A.
  • Verified HomeBuyer
  • November 07, 2024
  • Princeton, TX

They were very helpful. It slowed down at some point but I'm thankful for the experience and I love my home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

No one picking phone after sign in contract

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2024
  • Crandall, TX

Areas & homes are so beautiful

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 1

Almost perfect experience

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2024
  • Forney, TX

Purchasing a home from Lennar was a pretty seamless experience and an overwhelming amount of the staff is great to work with. I encountered a staff person by the name of Jennifer who was awful during the last steps of the process, but other than that everything else went well. Jennifer was rude and unprofessional, and I would not have purchased a stick of gum from her. Everyone else was very nice, professional, and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Customer service

  • Betty G.
  • Verified HomeBuyer
  • November 01, 2024
  • Princeton, TX

Lennar has a great team and addressed all walk through issues immediately. Issues I had after I moved in were also addressed right away.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Thanks for your help on every step

  • Nedim G.
  • Verified HomeBuyer
  • November 01, 2024
  • Princeton, TX

Thanks for your help on every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nayef

  • Nayef A.
  • Verified HomeBuyer
  • November 01, 2024
  • Forney, TX

It was a good experience buying my new home . Every thing went smoothly. I would recommend buying from lennar to all my friends and family .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not at good and smooth

  • Jose C.
  • Verified HomeBuyer
  • October 23, 2024
  • Royse City, TX

The whole experience was not at easy as i though.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

M

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • Crandall, TX

Lennar overall is 3

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar Homes is the best!

  • Rebecca J.
  • Verified HomeBuyer
  • October 23, 2024
  • Princeton, TX

I just want to say thank you, thank you, thank you and thank you again for everything you've done. This is my first time being a home buyer and I did not know that it was going to be this easy, thanks be to God Almighty, thanks be to Michael H. Rebecca Z. and many others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

..at your own risk

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • Dallas, TX

Words can no longer describe what we’ve been through with Lennar. Home & Materials - scary cheap Communication - nonexistent Proactivity - only when you remind them Price - reasonable Thank goodness for Billy the construction manager, he’s been a blessing.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the challenges and frustrations you have faced with your new home. We understand how important it is to have quality materials, effective communication, and proactive service, especially when making such a significant ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Mosie

  • Maureen S.
  • Verified HomeBuyer
  • October 23, 2024
  • Providence Village, TX

The entire process using the internet and “portal” was a nightmare for this Baby Boomer! Everyone I encountered assumed I knew how to navigate, upload, download, scan, import to a file - and I still don’t! AND - I didn’t have a computer or the internet, so this experience left me with a bad impression of Lennar. I was treated like an absolute moron because I didn’t understand how to present documents or find one to sign!!!! And when I did ask for help, many people were impatient with my lack of understanding the technical lingo. Very unpleasant experience

Lennar responded:
Thank you for sharing your experience with us, Maureen. We sincerely apologize for the frustration and inconvenience you faced during your home-buying process. We understand how challenging it can be to navigate online systems, especially without prior experience or access to the necessary ...

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

We Bought a House

  • Russell F.
  • Verified HomeBuyer
  • October 23, 2024
  • Princeton, TX

We went to tour the division just to see what they were like and it went from a tour of new homes to essentially a car sale. I don’t mean that in any bad way, but that was the closest kind of transaction I can compare that too. Working with Michael we were qualified for our new home and thus began our journey to becoming homeowners. We were then assigned Matt to get all of our required loan documents in order. Once everything was collected we were good to wait until the closing and cash to close transfer. The signing was very quick and painless.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Thanks from lennar

  • Abdul G.
  • Verified HomeBuyer
  • October 18, 2024
  • Princeton, TX

I am really excited for our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superb Homebuying Experience with a dynamic sales agent.

  • Jerome F.
  • Verified HomeBuyer
  • October 17, 2024
  • Justin, TX

The process from looking at homes to the final move-in was seamless. Hailey H. was extremely personal and devoted her time and efforts in ensuring that my concerns were addressed in a timely fashion. The quality the new home that I purchased is outstanding, what was optional features in most of the other homes we looked at were standard features for Lennar. The builders team from sales, financial to final inspection was over and beyond my expectations. Hailey was very attentive to what we were looking for and even helped us get more value for our money.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Carter was great. Very helpful and a very nice person.

  • David G.
  • Verified HomeBuyer
  • October 17, 2024
  • Crandall, TX

The seller response was really slow. I had to drive to the mortgage office to buy the house because of the slow email response. The Lennar support concierge never called me back and seemed not personable. Everybody seemed too busy to answer my questions in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Workmanship is Poor, especially driveway/flatwork.

  • LaKeisha A.
  • Verified HomeBuyer
  • October 16, 2024
  • Princeton, TX

My garage and driveway had poor workmanship.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Owner

  • Donald S.
  • Verified HomeBuyer
  • October 16, 2024
  • Princeton, TX

Lennar made it possible for us to become 1st time homeowners in our 60’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good

  • Kaennon W.
  • Verified HomeBuyer
  • October 16, 2024
  • Little Elm, TX

Worst house buying experience I’ve ever had

Lennar responded:
Thank you for taking the time to share your experience Kaennon. We are truly sorry to hear this was your worst home-buying experience. We regret that we did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wouldn’t go through Lennar again

  • Jada M.
  • Verified HomeBuyer
  • October 16, 2024
  • Providence Village, TX

My home buying process (1st time) was traumatizing. I was so excited at first but Ronnie was a huge bully and Jody was very condescending. Everything was rushed I had no time to think or weigh my options on anything . Ronnie made the experience the worse she was so rude and pushy. Jody would try to be helpful at times but her delivery and tone always seemed ask if I was bothering her. I wanted to back out so bad the only person I had a positive experience with was Taylor. When we did our walk thru she was nice informative and willing to help

Lennar responded:
Thank you for sharing your feedback, Jada. We are truly sorry to hear about your experience, especially as a first-time homebuyer. Our goal is to provide the best possible service and quality to our homeowners, and we regret that we did not meet your ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Never again

  • David M.
  • Verified HomeBuyer
  • October 11, 2024
  • Crandall, TX

Not understanding how they sold my loan to another finance company after I told them before they do that let me know and I will go to my credit union that was very unprofessional once they got the money for the house they didn't care about nothing else

Lennar responded:
Thank you, David, for sharing your experience with us. We are sorry to hear that you felt a lack of care after closing on your home. We have been working to improve the homeowner experience, and we hope we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1