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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

885 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Superb Homebuying Experience with a dynamic sales agent.

  • Jerome F.
  • Verified HomeBuyer
  • October 17, 2024
  • Justin, TX

The process from looking at homes to the final move-in was seamless. Hailey H. was extremely personal and devoted her time and efforts in ensuring that my concerns were addressed in a timely fashion. The quality the new home that I purchased is outstanding, what was optional features in most of the other homes we looked at were standard features for Lennar. The builders team from sales, financial to final inspection was over and beyond my expectations. Hailey was very attentive to what we were looking for and even helped us get more value for our money.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Carter was great. Very helpful and a very nice person.

  • David G.
  • Verified HomeBuyer
  • October 17, 2024
  • Crandall, TX

The seller response was really slow. I had to drive to the mortgage office to buy the house because of the slow email response. The Lennar support concierge never called me back and seemed not personable. Everybody seemed too busy to answer my questions in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Workmanship is Poor, especially driveway/flatwork.

  • LaKeisha A.
  • Verified HomeBuyer
  • October 16, 2024
  • Princeton, TX

My garage and driveway had poor workmanship.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Owner

  • Donald S.
  • Verified HomeBuyer
  • October 16, 2024
  • Princeton, TX

Lennar made it possible for us to become 1st time homeowners in our 60’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good

  • Kaennon W.
  • Verified HomeBuyer
  • October 16, 2024
  • Little Elm, TX

Worst house buying experience I’ve ever had

Lennar responded:
Thank you for taking the time to share your experience Kaennon. We are truly sorry to hear this was your worst home-buying experience. We regret that we did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wouldn’t go through Lennar again

  • Jada M.
  • Verified HomeBuyer
  • October 16, 2024
  • Providence Village, TX

My home buying process (1st time) was traumatizing. I was so excited at first but Ronnie was a huge bully and Jody was very condescending. Everything was rushed I had no time to think or weigh my options on anything . Ronnie made the experience the worse she was so rude and pushy. Jody would try to be helpful at times but her delivery and tone always seemed ask if I was bothering her. I wanted to back out so bad the only person I had a positive experience with was Taylor. When we did our walk thru she was nice informative and willing to help

Lennar responded:
Thank you for sharing your feedback, Jada. We are truly sorry to hear about your experience, especially as a first-time homebuyer. Our goal is to provide the best possible service and quality to our homeowners, and we regret that we did not meet your ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Never again

  • David M.
  • Verified HomeBuyer
  • October 11, 2024
  • Crandall, TX

Not understanding how they sold my loan to another finance company after I told them before they do that let me know and I will go to my credit union that was very unprofessional once they got the money for the house they didn't care about nothing else

Lennar responded:
Thank you, David, for sharing your experience with us. We are sorry to hear that you felt a lack of care after closing on your home. We have been working to improve the homeowner experience, and we hope we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Olatunde

  • Olatunde A.
  • Verified HomeBuyer
  • October 10, 2024
  • Crandall, TX

The buying process was convenient and easy from the beginning to the end. The house is of good quality and I believe I have a good value for my money. The buider's team is very responsive to any of my concerns and they took care of them in a timely manner. You should know that the builder builds standard homes and they make no room for upgrades. You will have to do your upgrades on your own after you close.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Team from Sales till closure

  • Rajnikant B.
  • Verified HomeBuyer
  • October 10, 2024
  • Fort Worth, TX

Amazing experience with Lennar . I like the freebies provided with new Movein homes . Like washer dryer , fridge . I would appreciate if they provide blinds too . These are must essentials

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not A Satisfactory Experience

  • Santina S.
  • Verified HomeBuyer
  • October 09, 2024
  • Crandall, TX

Unfortunately, this was not the overall first buyer experience I expected.

Lennar responded:
Good afternoon Santina, we are sorry to hear we did not meet your first-time buyer expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Smooth

  • Navneet D.
  • Verified HomeBuyer
  • October 01, 2024
  • Princeton, TX

It was pretty smooth n easy. Nice neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar will make every excuse to not fix issues even within the 1 yr warranty

  • Alejandro P.
  • Verified HomeBuyer
  • October 01, 2024
  • Princeton, TX

Get an inspector and make sure Lennar fixes all issues found BEFORE closing. Lennar will find every excuse to not resolve any issues after the deal is done, even with the one year warranty

Lennar responded:
Good afternoon Alejandro, Thank you for sharing your feedback with us. We are truly sorry to hear about your experience. If there are outstanding warrantable issues in need of follow-up, please send us an email referencing this review, to LennarNews@Lennar.com so we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Terrible experience from beginning to end

  • Michelle B.
  • Verified HomeBuyer
  • September 29, 2024
  • McKinney, TX

Buying a home should be a time for celebration of a great achievement, instead, with Lennar Homes, this was a frustrating and disheartening experience. I paid cash so this should have been a seamless experience. However, with the exceptionally poor communication with all Lennar employees I worked with, the closing nearly didn't happen. Lennar staff refused to give me the keys to my home hours after funds had been wired, because I would not fraudulently sign paperwork of things they had not done. I understand that Lennar is a lower cost builder, but that shouldn't mean you get discounted and ...

Lennar responded:
Thank you for sharing your experience with us. I am truly sorry to hear that your home-buying journey with Lennar Homes was frustrating and disheartening. This is certainly not the experience we want our customers to have, especially during such an important ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Office personell are responsive

  • Abdolmajid A.
  • Verified HomeBuyer
  • September 24, 2024
  • McKinney, TX

Steven was quick in responding and resoling the issue.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2024
  • Crandall, TX

The sales person was not helpful at all, most of the time she doesn't answer back or for the few times she did she was giving wrong information, my new neighbor had the same issue as well. Otherwise some of the floors in the house are not well leveled and also I fund some studs and trush buried under the sod and makes me question the quality of work and not trust your company. One good thing, the QA person who was in the final walk-through inspection was knowledgeable and had a good attitude.

Lennar responded:
Good morning and thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our sales representative. Your experience does not reflect the high standards of service we strive to ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Karen

  • Karen D.
  • Verified HomeBuyer
  • September 24, 2024
  • Crandall, TX

I’m Jerry disappointed with my WHIOLE home buying process. I have NO words to appropriately describe the nightmare I have been through.

Lennar responded:
Thank you Karen, for sharing your feedback. We are deeply sorry to hear about your disappointing experience with your home-buying process. Your comments are very concerning, and we take them ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Home

  • Varaprasad R.
  • Verified HomeBuyer
  • September 24, 2024
  • Dallas, TX

Excellent service But they miss the blinds in our house. I paid money from my pocket to fix blinds.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience for my Lennar new home

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2024
  • McKinney, TX

Recently I have my first new home with Lennar at Mckinney & overall experience with the entire team was really wonderful. Mostly there were no major issues & some minor issues were fixed immediately. They have very good customer service team & available whenever the request is raised. Builder can still do better on overall workmanship & it would be great if they can provide window treatments for new builds. I really appreciate Chad for helping me on my purchase & getting me all the information i needed. Overall i would say good experience for me

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Extremely poor experience with Lennar

  • Syed J.
  • Verified HomeBuyer
  • September 24, 2024
  • Princeton, TX

This is probably the last home I will purchase with Lennar. The entire experience was extremely frustrating, once the initial agreement was done with Lennar, I had a terrible time getting any response from the sales team or the finance team. They had six to seven weeks to close the loan that was done through Lennar finance, however I got CD an hour before the actual closing was scheduled. No response to any question whatsoever, they just refused to answer emails and phone calls. My agent and I escalated as well, the management is also just about as irresponsible and irresponsible. I am ...

Lennar responded:
Thank you Syed for sharing your feedback. We are deeply sorry to hear about your poor experience with your home-buying process. I have shared your concerns with upper management for their review. We hope we can earn back your trust and moving forward, we can offer you a much better experience as a Homeowner. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great experience with my new home.

  • Paula M.
  • Verified HomeBuyer
  • September 24, 2024
  • Crandall, TX

I love my new home. The details such as sprinklers, the ability to have pest control done from the inside my walls is an important feature to me, granite counter tops and appliances. I’m deeply satisfied with my new home. Thank you, Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales

  • Sandra M.
  • Verified HomeBuyer
  • September 18, 2024
  • McKinney, TX

Danny was great!! He always returned my calls and listened well to my concerns. He was very helpful in connecting me to the mortgage process. My main concern with my Lennar experience was the delay of my closing. I did not have any items to correct after my orientation. Construction would not move the closing up and said they needed more time !!!!! My daughter came half way around the world to help me move. I believed the letters that Lennar sent saying that Lennar never misses a closing. Nothing made sense other than no one wanted in construction wanted to bend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Loan officer and home Concierge

  • Porcha L.
  • Verified HomeBuyer
  • September 18, 2024
  • Crandall, TX

Here’s a more concise version of your review: “My experience with Lennar was mostly positive, from start to finish. The team, especially my loan officer and home concierge, was responsive and helpful, ensuring we closed on time and addressing any questions—even after moving in. However, there were a few minor concerns that impacted my experience. During the initial walkthrough, I was told my home would have tile flooring, but it was completed with laminate instead, which was a disappointment as I had been looking forward to tile. Additionally, there were minor chips on the cabinets that ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Poor Workmanship and Quality

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • McKinney, TX

Poor workmanship and trying to make quick money

Lennar responded:
Good morning, We appreciate you sharing your feedback and are sorry the home did not meet your expectations. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Materials cheap

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • Mesquite, TX

The material looks cheaper than I thought

Lennar responded:
We are sorry to hear that you have not had a good experience with your home purchase. If you would like to share any further details, please send us an email to LennarNews@Lennar.com. Your feedback is valuable and will be used to improve the homebuyer experience.
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Couldn’t be happier

  • Jerry S.
  • Verified HomeBuyer
  • September 17, 2024
  • Royse City, TX

When from renting to owning and lennar made the process easier than I could have expected! We love our home thanks lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5