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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

885 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Mazier

  • Mazier D.
  • Verified HomeBuyer
  • August 16, 2024
  • Crandall, TX

I thank GOD for placing the right people and place in my life. The overall experience was awesome from start to finish. Martha -sales rep went beyond and above so did John the mortgage broker. Thank you all so much for making my dream come true.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

very professional from start to end.

  • Rafael M.
  • Verified HomeBuyer
  • August 16, 2024
  • Forney, TX

very helpfull and and professional to get your new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great gift for our family

  • Yelitza P.
  • Verified HomeBuyer
  • August 16, 2024
  • Little Elm, TX

We are happy and grateful to God for this wonderful gift of getting the house of our dreams, made with very good quality materials, a fabulous design and at a very special price, thanks to our realtor's team and the Lennar team, we are among the first habitaner of this community that promises to have a variety of benefits for the community, we love its location and the access roads.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Builder to work with

  • Krishna K.
  • Verified HomeBuyer
  • August 15, 2024
  • McKinney, TX

Right from the sales person to the mortgage specialist to the construction who walked the property with us the experience was excellent. Lennar is a builder to trust as per our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Jessika M.
  • Verified HomeBuyer
  • August 07, 2024
  • Crandall, TX

I loved working with the entire team! Matt my loan officer was the greatest! He worked with me through each process! I’m a first time home buyer and I’m very happy with the process

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Superb SERVICE!!!!!

  • Emmanuel T.
  • Verified HomeBuyer
  • August 07, 2024
  • Crandall, TX

I have bought houses before and these has been the most professional, easy-going, and fast close out that I have ever experienced. I closed my house in 30 days. Excellent service all around.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Get everything in writing, increased my closing over 5k, 6 days before closing

  • Zoe M.
  • Verified HomeBuyer
  • August 05, 2024
  • Forney, TX

I was looking to purchase a home early this year. I went to another Lennar community where an agent named Blanca helped me. After deciding that community was not a fit for me, I decided to look at other properties. After letting her know my budget and also timeframe, she kept pushing for an earlier date, to which I didn’t feel comfortable. I decided she was not a fit, because I wanted someone who understood my timeframe and knew I wasn’t interested in spending thousands of dollars more since I was still leasing an apartment. After finding Falcon, I went for a house there. The process was ...

Lennar responded:
Good morning ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

Easy Process and tons of after care info

  • Brianna S.
  • Verified HomeBuyer
  • August 02, 2024
  • Crandall, TX

The website has tons of information as your house is getting built. You get to follow along every step of the way. I was able to see my house every week after I closed. And I love how the website gives detailed information about how to take care of your home. Very good experience from a first-time home buyer. My agent was great but I wish you was just a little bit more involved in the closing. I've even known some people to get small gifts from their real estate agents.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Berhanu T

  • Berhanu T.
  • Verified HomeBuyer
  • July 30, 2024
  • Forney, TX

My entire home buying process with Lennar was so smooth, consistent & accurate from contractual agreement to closing. It has been two months since we moved to our new home. We are enjoying our new house with no issue so far. there is any issue at our home Lennar is there for help I am recommending friends & families to shop house from Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Could have been better experience

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2024
  • Crandall, TX

I thought it would be a better first time homebuying experience. They found a quick sale. Thats all.

Lennar responded:
We apologize that your Homebuying experience did not meet your expectations. If you would like to share more details, please email us at LennarCares@Lennar.com.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Overall Experience

  • Erica E.
  • Verified HomeBuyer
  • July 29, 2024
  • Crandall, TX

Carter Benson in sales at Eastland has very poor communication skills. As soon as he gets your deposit he will ignore your texts, calls and emails leaving you to have to reach out to other team members to help you. He will lie when you finally do get a hold of him to get you to stop reaching out to him. For 3 months this man has been lien saying a washer and dryer is being shipped to my home which was promised in my closing of my new home. He now won’t reply to my text messages and avoids me when going to the sale home. I’m not sure why he won’t just be honest and say he messed up and it’s ...

Total Score 5


Quality 5

Trustworthiness 2

Responsiveness 1

Great people to do business with

  • Colton C.
  • Verified HomeBuyer
  • July 29, 2024
  • Crandall, TX

I had a great experience dealing with Lennar. They were knowledgeable, informative, and fast to respond with anything questions that I had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Vik

  • Vikas S.
  • Verified HomeBuyer
  • July 28, 2024
  • Princeton, TX

Very easy buying process and liked online title signing deal

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rose, First Time Homebuyer

  • Rose B.
  • Verified HomeBuyer
  • July 27, 2024
  • Dallas, TX

Fabulous, From The First Time I Walked Into Your Home, It Was Love At First Sight. Everything Went Great From The Beginning Of My Journey To The Day I Received My Keys To My Home. I Had A Little Snag, But We All Worked Together To Get Through The Journey. Thank You All.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience throughout

  • Benjamin I.
  • Verified HomeBuyer
  • July 27, 2024
  • Princeton, TX

All super great experience with everyone involved on the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not so great

  • Magda S.
  • Verified HomeBuyer
  • July 27, 2024
  • McKinney, TX

For title, I didn’t know when I was going to sign until it was about two days before it was very hectic, I had to wait a long time when I went to the office because they didn’t have everything ready, and then after they wanted me to go back and sign more papers And I live like 45 minutes away so I said no, so a very nice lady came to my house so I could sign more papers, purchased many houses throughout my life. I have never had an experience like this should Communicate better, since people are anxiously waiting to know when it’s going to close and not Just two days before we close, because ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Everyone we came in contact with throughout the whole buying and closing process was amazing and very helpful. They kept us informed throughout the entire process

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2024
  • Anna, TX

Lennar is a great builder their product is great and affordable. They truly care about their customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trash experience

  • Brian S.
  • Verified HomeBuyer
  • July 27, 2024
  • Crandall, TX

If you can buy with anyone else DO IT. Issues after issue, getting information/returned calls… umm yeah right. Praying on people with no knowledge of the mortgage industry and you should steer clear.

Lennar responded:
Thank you, Brian for taking the time to share your comments. We are very sorry to hear this was your experience as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Very confusing

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2024
  • Princeton, TX

1st time buying from the builder. Was very confusing and people are not very helpful.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Love our home but process was very stressful

  • Joan M.
  • Verified HomeBuyer
  • July 20, 2024
  • Forney, TX

Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks ...

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 3

Horrible home buying experience

  • Karina S.
  • Verified HomeBuyer
  • July 20, 2024
  • Forney, TX

My broker did not get paid and sales man kept her commission even though she went with me and I let him know via message that she was going with me. They stated that she didn’t walk in with me the first time that I walked in to ask questions, however, I was never told that she wouldn’t be getting a commission even though she went with me to all the walkthroughs/inspections. We contacted his manager and higher ups and no one cared they also responded in a rude and unprofessional way making me think that they only care about making a sale. This put me in an uncomfortable situation as I became ...

Lennar responded:
Good afternoon Karina, we are sorry to hear we did not meet your Homebuying expectations and apologize for the inconvenience. If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 3

Less than stellar.

  • Jeffrey K.
  • Verified HomeBuyer
  • July 17, 2024
  • Princeton, TX

We had high hopes for building with Lennar but they failed in many areas. Communication was extremely lacking, workmanship was subpar, and the Title company was less than professional. I had previously heard differently from others, but based upon my experience, I cannot imagine referring friends to Lennar.

Lennar responded:
Thank you for sharing your feedback. We're sorry to hear you fell short of your expectations in many areas.
If you have any questions or any outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.
We're committed to improving your experience and would love the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

You get what you pay for

  • Matthew L.
  • Verified HomeBuyer
  • July 13, 2024
  • Dallas, TX

Overall the price of the home was affordable, especially for the area. The home was built with builder grade materials so didn't expect anything of quality and I received exactly as expected. Overall the buying process is stressful and they force you into using their mortgage. I do not suggest using their title company. The sales staff are so-so. At first super responsive but as the process moves along they do a horrible job coordinating things and keeping you updated. The walk through person was probably the only bright spot. He did a great job explaining where things are located, how to ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Pleased with the home buying process with Lennar

  • Thomas S.
  • Verified HomeBuyer
  • July 13, 2024
  • Crandall, TX

The experience was pretty easy and very efficient. Martha and john were great and went above and beyond to get my family in our first home purchase. There were some minor building issues that were addressed but overall great experience. Highly recommend but would also say to any new home buyer make sure a thorough inspection is done

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

I am still waiting for the representative to respond to my request

  • Siavash R.
  • Verified HomeBuyer
  • July 12, 2024
  • Little Elm, TX

I asked my customer representative, Amanda Rich to give me a paint code for the cabinets- Grey- and I am still waiting for the representative to respond to my request. It's been over two weeks. That would give you a picture how the services have been! I am not happy.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4