Lennar Reviews in Dallas, TX

Wonderful experience, had any issues that we pointed out fixed virtually immediately.

The home is good. Walkthrough was informative. HOA is responsive.

Complicated, not easy process at all

Very grateful to have bought a home from Lennar

Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish water/sewer/trash pick up service. Instead of enjoying new homeownership, we had to stress about how to dispose of our trash, how long this process will take. i wrote a dozen emails and texts to the salesperson, construction managers without a satisfactory resolution. I further reached out to discuss the issue with trash service with them, only to be ignored by the on-site construction managers repetitively. “You need to contact the salesperson”, “we are working on it”, “there is nothing to worry about”. Only until I involved an attorney, their regional construction manager replied to my email and provided some information, as well as closely pushed for the resolution. Turned out, they did not schedule an inspection line required by the city (they blamed it on the city’s), and when they did, the city found an issue and required further remedy. Therefore, it took weeks. The regional construction manager reluctantly agreed to provide trash pick up service during the process, but even this was a hit or miss (some day they just didn’t come and we had to left the trash out on the street). The whole process took 5 weeks to resolve. What a nightmare. ... More

Overall, I’d say the experience was well but very overwhelming. A lot of back-and-forth, which is to be expected with a huge decision to purchase a home. With Lennar being a giant production builder it’s understandable that things don’t always go as planned, but their processes are streamline and issues end up getting worked out. So far we’re loving being in our new house and appreciate the opportunity to buy with Lennar. As of 2 months after closing our experiences are nowhere near what a lot of the negative experiences are that are posted online. We have a lot of good things to say, but there are also some drawbacks. Workmanship is subpar to say the least, there are obvious corners that have been cut, but nonetheless, they built homes fast for wide variety of people and families. I would have no issue at all recommending Lennar to anybody looking to purchase a home. ... More

The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!

Overall extremely smooth process. The build quality and materials arent near as good as older generation homes you can tell they cut corners to pump them out. They do deserve credit as the home team does repair what is messed up so praise to them and credit where due.

There are Lot of positives and a few negatives so I’ll just say I am 90% happy with my purchase. Thank you, the Lennar people are the best.

Be ready to be on your computer 24-7 with no excuses, your life will stop because they need things as ASAP with no excuses, even if you are driving, at home with your family!!!!!! they make you feel you need them or I don't know what was the point of doing that!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My process was little stressful at first due to being a first time buyer. I am very excited that they got me a lower apr rate than my other lenders. The process with everyone was very helpful and great. They all worked hard to help me with my first home!! I am excited to be a new homeowner and live in a great area.

Hi, my experience with Lenora. It was very fast. I moved in my house less than 30 days. I had to break my lease so I owe the apartments moving into the house. It was a lot of unexpected cost that I didn’t know about was not aware of and nobody told me about it I have been living in my House Two months and I still cannot get my water in my name because the house is not up to cold. It’s no communication. I have tried several people emails. Nobody’s complying.

First things first - love my home. It meets all my needs and I couldn't be happier with the purchase. Lennar delivered what they promised, on time. The reason I took off couple of stars is because of response delays during the home buying process. There were 3+weeks that both my real estate agent and I struggled to get answers and an updated closing estimate from Lennar. On the positive side, once they started working with me (last week before closing), the answers and updates happened quickly and efficiently. For everything else, Lennar did what they said they will do, when they promised it. Frankly, a "will happen in last week before closing" response would have worked better than current experience of asking repeatedly and not getting responses. ... More

I did tell the sales agent that this would be a bad review. Seems that in order to save on the almighty dollar everything is done electronically. I insisted on a face to face with the loan officer and an in person closing. Had the face to face with the loan officer and brought all the documents for the loan. That did not work because he did not make copies of all the pages he needed. So had to send again. The concierge was supposed to keep me updated on the progress of the construction but did not. I found out by making regular trips. The house was not thoroughly cleaned when I moved in. I had to clean it, floors, countertops, garage. When my washer was installed and tested the water backed up in the drain. A service call was required and of course plumber could not get it fixed until next day. They had to tear out the wall to get to the trap and cut that out to find a stopper stuck in there, Of course, someone else had to come in to fix the wall. There was also a piece of insulation in the shower drain . Next found that some of the trim under the kitchen cabinets had not been installed. Another service call!. Also, have had so many people coming to my door trying to sell something. The fact that you try to do everything electronically eliminates buyers who are not comfortable or knowledgeable about technology. Someone needs to be in charge of a final review to make sure everything is functioning as it should before the final walkthrough. I would not recommend a Lennar home to anyone else after this experience. Yes the interest rate is good and the $6,000 CCA but that $6,000 goes eaten up by all your fees. ... More

It was very well set up system lennar follow which is very easy.

The interactions I had with Lennar were professional and responsive. The house is very well built; however, the finishes are low quality. My biggest disappointment is the swap I have in my backyard. During the final walkthrough, it was mentioned, and I signed off on the fix; however, after almost two months, I have standing water. I don't know if this issue is caused by a pond behind my house or if there is something else causing it. I understand the excessive rain, but even with the recent warmer weather, I still have standing water.

i will never buy the home from lennar again

I’m a first homebuyer, I didn’t know what to expect but my experience was very good, the process went by very fast. Faster than I thought it would.My loan officer was fantastic. She worked very hard to get me into my home it couldn’t have went any better. Thanks so much.

First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!

Poor customer service by sales agents .very rude and unprofessional responses.

The home is absolutely beautiful! I couldn’t believe that Lennar made it so easy to get into a wonderful home! The house is beautiful, and the building, sales, and finance teams were all very responsive and easy to work with.

The buying experience was extremely stressful. There’s no guidance and communication. There’s a ton of urgency asking for this or that but, when I asked questions it took days to get an answer. The sales people just assume you know the process but, when you’re a first time buyer it’s very stressful.

A few hiccups wish was resolved quickly. Overall a smooth transition from an apartment to a home. Our realtor kept us informed throughout the purchasing closing and moving in process.

Very good responsive service. Price paid was bit high as same model in the same community was currently 20K lower price.

After purchasing a home, it has ALWAYS been courteous of the sales/realtor to leave a gift basket especially since we are moving from out of state. We didn’t even receive a folder of suggested services. Our pipe burst within the first week we moved in and flooded the laundry and bedroom to where the carpet had to be replaced. That got fixed with 3 weeks of being inconvenienced. The sewer manhole is bubbling with sewage to the point where huge trucks are emptying it on a daily basis. We are inconvenienced AGAIN. There is a LACK of Professionalism and Communication. I would NOT recommend this experience to anyone. ... More