Lennar Reviews in Dallas, TX

The website has tons of information as your house is getting built. You get to follow along every step of the way. I was able to see my house every week after I closed. And I love how the website gives detailed information about how to take care of your home. Very good experience from a first-time home buyer. My agent was great but I wish you was just a little bit more involved in the closing. I've even known some people to get small gifts from their real estate agents.

My entire home buying process with Lennar was so smooth, consistent & accurate from contractual agreement to closing. It has been two months since we moved to our new home. We are enjoying our new house with no issue so far. there is any issue at our home Lennar is there for help I am recommending friends & families to shop house from Lennar.

I thought it would be a better first time homebuying experience. They found a quick sale. Thats all.

Carter Benson in sales at Eastland has very poor communication skills. As soon as he gets your deposit he will ignore your texts, calls and emails leaving you to have to reach out to other team members to help you. He will lie when you finally do get a hold of him to get you to stop reaching out to him. For 3 months this man has been lien saying a washer and dryer is being shipped to my home which was promised in my closing of my new home. He now won’t reply to my text messages and avoids me when going to the sale home. I’m not sure why he won’t just be honest and say he messed up and it’s not coming. But Cody Hester my down officer was awesome he helped me with everything even the things during the process Carter was supposed to. I would recommend him to anyone. Also the women who was at my closing was the sweetest I can’t remember her name. ... More

I had a great experience dealing with Lennar. They were knowledgeable, informative, and fast to respond with anything questions that I had.

Very easy buying process and liked online title signing deal

Fabulous, From The First Time I Walked Into Your Home, It Was Love At First Sight. Everything Went Great From The Beginning Of My Journey To The Day I Received My Keys To My Home. I Had A Little Snag, But We All Worked Together To Get Through The Journey. Thank You All.

All super great experience with everyone involved on the process

For title, I didn’t know when I was going to sign until it was about two days before it was very hectic, I had to wait a long time when I went to the office because they didn’t have everything ready, and then after they wanted me to go back and sign more papers And I live like 45 minutes away so I said no, so a very nice lady came to my house so I could sign more papers, purchased many houses throughout my life. I have never had an experience like this should Communicate better, since people are anxiously waiting to know when it’s going to close and not Just two days before we close, because we have other things to do my like work. ... More

Lennar is a great builder their product is great and affordable. They truly care about their customers.

If you can buy with anyone else DO IT. Issues after issue, getting information/returned calls… umm yeah right. Praying on people with no knowledge of the mortgage industry and you should steer clear.

1st time buying from the builder. Was very confusing and people are not very helpful.

Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks to get receptacles. At the beginning of the loan process we felt overwhelmed with the frequency and expected response times. One email came in on a Saturday afternoon with a 48 hour turn around. The loan and closing process were quite stressful. We are nearly 70 years old and the on-line process was extremely impersonal and we needed help with some of the photos to PDF process and a few other techy things. We hope to never have to purchase another home as the stress was overwhelming at times. But, bottom line is we love our new home from the layout design to the quality (except the back yard which we're afraid to use due to the lumps and bumps as we are afraid of breaking an ankle.) ... More

My broker did not get paid and sales man kept her commission even though she went with me and I let him know via message that she was going with me. They stated that she didn’t walk in with me the first time that I walked in to ask questions, however, I was never told that she wouldn’t be getting a commission even though she went with me to all the walkthroughs/inspections. We contacted his manager and higher ups and no one cared they also responded in a rude and unprofessional way making me think that they only care about making a sale. This put me in an uncomfortable situation as I became liable for her commission. I will never buy another Lennar home in the future or would recommend anyone. ... More

We had high hopes for building with Lennar but they failed in many areas. Communication was extremely lacking, workmanship was subpar, and the Title company was less than professional. I had previously heard differently from others, but based upon my experience, I cannot imagine referring friends to Lennar.

Overall the price of the home was affordable, especially for the area. The home was built with builder grade materials so didn't expect anything of quality and I received exactly as expected. Overall the buying process is stressful and they force you into using their mortgage. I do not suggest using their title company. The sales staff are so-so. At first super responsive but as the process moves along they do a horrible job coordinating things and keeping you updated. The walk through person was probably the only bright spot. He did a great job explaining where things are located, how to work the items, and how to file a warranty claim if needed. However items which were repaired left other issues cosmetically in the home which were never repaired and now left up to me to fix. Again, the price of the home for being so centrally located to Dallas was amazing. Even with all these issues I would buy again only because of the price and location but if I was ever looking for a more suburban home I would completely avoid Lennar. ... More

The experience was pretty easy and very efficient. Martha and john were great and went above and beyond to get my family in our first home purchase. There were some minor building issues that were addressed but overall great experience. Highly recommend but would also say to any new home buyer make sure a thorough inspection is done

I asked my customer representative, Amanda Rich to give me a paint code for the cabinets- Grey- and I am still waiting for the representative to respond to my request. It's been over two weeks. That would give you a picture how the services have been! I am not happy.

Wonderful experience, had any issues that we pointed out fixed virtually immediately.

The home is good. Walkthrough was informative. HOA is responsive.

Complicated, not easy process at all

Very grateful to have bought a home from Lennar

Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish water/sewer/trash pick up service. Instead of enjoying new homeownership, we had to stress about how to dispose of our trash, how long this process will take. i wrote a dozen emails and texts to the salesperson, construction managers without a satisfactory resolution. I further reached out to discuss the issue with trash service with them, only to be ignored by the on-site construction managers repetitively. “You need to contact the salesperson”, “we are working on it”, “there is nothing to worry about”. Only until I involved an attorney, their regional construction manager replied to my email and provided some information, as well as closely pushed for the resolution. Turned out, they did not schedule an inspection line required by the city (they blamed it on the city’s), and when they did, the city found an issue and required further remedy. Therefore, it took weeks. The regional construction manager reluctantly agreed to provide trash pick up service during the process, but even this was a hit or miss (some day they just didn’t come and we had to left the trash out on the street). The whole process took 5 weeks to resolve. What a nightmare. ... More

Overall, I’d say the experience was well but very overwhelming. A lot of back-and-forth, which is to be expected with a huge decision to purchase a home. With Lennar being a giant production builder it’s understandable that things don’t always go as planned, but their processes are streamline and issues end up getting worked out. So far we’re loving being in our new house and appreciate the opportunity to buy with Lennar. As of 2 months after closing our experiences are nowhere near what a lot of the negative experiences are that are posted online. We have a lot of good things to say, but there are also some drawbacks. Workmanship is subpar to say the least, there are obvious corners that have been cut, but nonetheless, they built homes fast for wide variety of people and families. I would have no issue at all recommending Lennar to anybody looking to purchase a home. ... More

The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!