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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 896 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

896 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

View Homes

Customer Reviews

Good service.

  • Jorge R.
  • Verified HomeBuyer
  • April 19, 2024
  • Crandall, TX

The process was very fast. In less than a month we got the keys.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Poor Ground Maintenance

  • Moin A.
  • Verified HomeBuyer
  • April 19, 2024
  • Crandall, TX

Homeowners are doing their part of maintaining their properties. However, LANNAR is lacking on their part. Overgrown grass and weed make it difficult to use the sidewalks. In addition, to getting bit by animals or reptiles in the Overgrown grass and crap grass.

Lennar responded:
Good afternoon Moin,

We understand your frustration with the overgrown grass and weeds. While maintaining the sidewalks typically falls under the responsibility of the homeowners association (HOA), we appreciate you bringing it to our attention.

If you don't have the HOA contact information readily available, our customer care representatives should be able to assist you in finding it. Please reach out to them by sending a warranty/service request using your Lennar Account.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

good

  • Valli P.
  • Verified HomeBuyer
  • April 18, 2024
  • McKinney, TX

good and excellent. happy purchase

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Poor service

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Forney, TX

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.

Lennar responded:
Hi, thank you for your feedback and review. We are truly sorry that you had a poor experience with us. We will be informing the appropriate leaders about this to help improve. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

transaction went smoothly and quickly . Very professional.. satisfactory

  • William C.
  • Verified HomeBuyer
  • April 17, 2024
  • Princeton, TX

It was a very easy experience purchasing a home here Everyone was very nice in the transaction. We are very happy with our purchase and we told all of our friends that feeling. We were thankful to be able to buy such a nice house that fit our budget.. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Below Average

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Little Elm, TX

My experience was less than average. The process is complex with limited support from the staff. It is all about closing the deal vs. customer service. I was not impressed by what I got and this was my first experience with Lennar. I will likely be NOT inclined to do business with them in the future.

Lennar responded:
Hi, we apologize because your experience with us did not live up to the expectation. We are going to be informing our division leaders about this so we can help bring awareness to this. Thank you. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

First home buy

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Forney, TX

I think there are some basic things that needed to be included in these homes that Lennar does not. I think glass shower doors and maybe ceiling fans should be the basics in homes in Texas. I also think the team that builds the homes could use a little more supervision I won’t get into that. Other than that the homes are nice which they build more in other spaces affordable homes because all cities in Dfw need affordable homes not just in the outskirts.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Home purchase experience with Lennar over all

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • McKinney, TX

Over all o would say a smooth experience but need to check on all financing details upfront to not have any surprises of government funding fee adding to your loan if on FHA and a great promising interests rates for sure

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Mandy

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Crandall, TX

Lennar does not respond to request after they have received your down payment. The worst company to work with in my opinion. Please do not go through Lennar if you can avoid it.

Lennar responded:
We apologize for the experience that you had with us. Your feedback and review is appreciated. -Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

The final handover team, was very rude and absolutely not professional. They treated as if its our fault buying the home.

  • Madhu S.
  • Verified HomeBuyer
  • April 17, 2024
  • McKinney, TX

The final handover team, was very rude and absolutely not professional. They treated as if we had no other options in the market, other than Lennar. I will share my experience with my fellow home buyers so that they can be prepared. Your ground staff needs to be trained.

Lennar responded:
Hi Madhu, we sincerely apologize for any lack of professionalism that you may have experienced. We always want our homeowners to feel cared for and respected and we are saddened by this. We will be informing the appropriate team about this. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Constant Lies and Poor Work

  • Matthew D.
  • Verified HomeBuyer
  • April 17, 2024
  • Princeton, TX

Buying this house was a huge pain. The builder routinely tried to lie to me about things and used dirty tricks to try and rush me through the process. I had to fight very hard with them to resolve problems that should have 100% been their responsibility. I am still struggling with the builder to get them to repair things that they screwed up. Aside from them rushing me through getting my new home inspection, they also moved up my closing date by a month without proper notice. I was originally going to close on 03/28 (which was signed the first week of February) per the contract but had ...

Lennar responded:
Hi Matthew we are truly sorry that you went through this experience during the homebuying process. We apologize and we are going to be informing our division leaders about this to help drive improvement. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

My sales Rep Blanca was great, she helped us find our dream home.

  • Lucy V.
  • Verified HomeBuyer
  • April 15, 2024
  • Crandall, TX

My sales Rep Blanca was great, she helped us find our dream home. I would highly recommend her to any close family and friends. She made me feel like family and like she actually cared. SHe wanted me to love the home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Thank you Martha!

  • Ismael F.
  • Verified HomeBuyer
  • April 13, 2024
  • Forney, TX

Buying our second home with the help of Martha and John was a great experience. From the first day we met Martha she always seemed to have our best interest at heart. She is a great person to work with. The underwriters were the only thing that made this transaction feel overwhelming. Other than that, John who was our HLA was a great point of contact and we are very grateful to have been able to work together. Thank you all so much!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Lennar home Buyer

  • Deanna R.
  • Verified HomeBuyer
  • April 13, 2024
  • Crandall, TX

Ronnie, the realtor, Ernie, the Lender, Tammy in escrow…All Amazing, knowledgeable, helpful, trustworthy, great customer service skills and kind. The entire Lennar team performed and executed the process of buying and closing on our home stupendous and efficiently. Thank you again Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Linda

  • Linda C.
  • Verified HomeBuyer
  • April 10, 2024
  • Crandall, TX

The entire experience was so smooth and everyone was so helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Good for the most part

  • Daniel K.
  • Verified HomeBuyer
  • April 10, 2024
  • Princeton, TX

The only issues was that they expected me to do a task or sign something but weren't readily available for questions.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Rebecca

  • Rebecca L.
  • Verified HomeBuyer
  • April 10, 2024
  • Princeton, TX

Great experience and great neighborhood

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Homeowner

  • Crystal T.
  • Verified HomeBuyer
  • April 10, 2024
  • Crandall, TX

If I could give a 0 I would. I have barely been in my home a month and the paint is already chipping on this cheap siding y’all used. Some of the door knobs are loose. I called to get help with the thermostat you wanted to do a virtual call and couldn’t help with something so simple. I referred 2 friends which I’m sorry I did because y’all gave and is still giving 1 a bad experience. My sales person the one who sold me the house asked me who was my sales person when I went in the office to tell them that the fridge they promised me was not in my home. I was in total disbelief I said YOU ...

Lennar responded:
Hi Crystal, we are truly saddened by this experience you went through. We apologize that these things have come up in your home and we are going to communicate this to our leaders to address. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Kendal

  • Angela T.
  • Verified HomeBuyer
  • March 28, 2024
  • Ferris, TX

Not satisfied with home buying experience, had problems with water on the side of house, drainage and no one wants to fix, regret moving here,

Lennar responded:
Hi Angela, we are deeply saddened that you did not have a satisfying experience with your new home. We are going to be informing our division leaders about this to drive improvement. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Trent

  • Agnes A.
  • Verified HomeBuyer
  • March 26, 2024
  • Princeton, TX

He is awesome, assisted me every step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Better than average quality but there is a window to improve

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2024
  • Princeton, TX

There are many construction mistakes, and they have corrected a lot of them during the warranty period.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Good, but could be better

  • Ben S.
  • Verified HomeBuyer
  • March 19, 2024
  • Princeton, TX

Loan officer was very inexperienced and could reply to questions. At last experienced loan officer explained things better. Also faced that questions were answered late than expected. Overall experience is good, but could be better .

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Every aspect of the home buying process was exceptional.

  • Edwin G.
  • Verified HomeBuyer
  • March 19, 2024
  • Forney, TX

Every aspect of the home buying process was exceptional. The team offered wonderful help throughout the purchasing process. We couldn't be more excited about our experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trailer on a foundation

  • Shannon W.
  • Verified HomeBuyer
  • March 13, 2024
  • Princeton, TX

Terrible quality. I call this home my trailer on a foundation. The end.

Lennar responded:
Hi Shannon. We thank you for your feedback and review. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Great Experience with Ann Lieber

  • Nelly T.
  • Verified HomeBuyer
  • March 13, 2024
  • Little Elm, TX

I worked with Ann @ Linden Hills in Little Elm, TX. Ann is very professional from the point of finding a home that best fit my needs to answering many questions and concerns I had regarding the process. She helped in all aspect of the purchase process including working with the Lender and she was very responsive throughout the process. If you are interested in buying with Lennar, I strongly recommend to contact Ann. Thank you Ann for such a remarkable experience!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5