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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 904 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

904 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Good team but the quality of home is less

  • Deepika M.
  • Verified HomeBuyer
  • August 22, 2023
  • Little Elm, TX

Great experience with them. make sure to follow up with team to get details ahead.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great experience for First time home buyer

  • Janette D.
  • Verified HomeBuyer
  • August 22, 2023
  • Princeton, TX

I think the hardest part would just be waiting for the house to be release for sale but once the house is ready everything is just so smooth from Sales to Mortgage and everyone from Lennar. Kudos to our sales person Kristian and mortgage team Cody.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Marvellous

  • Marvellous O.
  • Verified HomeBuyer
  • August 22, 2023
  • Hutchins, TX

The underwriting process was a complete mess. My close date had to be moved because of this. The underwriter and processor were so difficult to work with, I got approved a day before closing. The processor would not answer calls or emails and would keep requesting for the same document even though it had been uploaded multiple times. She would not call to clarify or nothing. The people in the office gave me a hard time, they were no help in getting the mail key and kept referring me to usps. I had to report the matter to higher ups to get the mail box issue fixed. Since moving in, I have ...

Lennar responded:
Good morning Marvellous and thank you for sharing your experience with us. We are sorry for the frustrations you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com. Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Buyer beware on quality of repairs and timeframe.

  • Sharon R.
  • Verified HomeBuyer
  • August 15, 2023
  • Fate, TX

Purchased house jun 30 2023 I wish to share my experience and service work along with suggestions: after you do a final walk through for items requiring fixing please confirm completion prior to moving -look at outside garage door dents, air conditioner dents too! We forwarded additional list once moved in : 2 kitchen doors cracked, coming apart at the corner & sink scratched, carpet nails showing at entrance of rooms, carpet didn’t meet warped baseboard, garbage disposal-no guard ( workman left it at the door for me to install. ) I used side gate, noticed air conditioner grid had a dent ...

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 1

First time home buyer. Zero regret with Lennar!

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • McKinney, TX

Great experience with builder. They are very attentive to issues and helped with the mortgage process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad experience

  • Jackie S.
  • Verified HomeBuyer
  • August 15, 2023
  • Little Elm, TX

I wouldn’t buy a Lennar home again. I have been trying nearly two months to get warranty items repaired. One being my front door lock. I have to make a 10 mile round trip to pick up my mail as my mail box station has been broken five plus months. And the list goes on.

Lennar responded:
Thank you Jackie, for your review. We understand that you were not happy with this experience and we want to apologize for any frustration you encountered

Please send us an email with details of any outstanding issues to LennarCares@Lennar.com

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great

  • Nicole G.
  • Verified HomeBuyer
  • August 15, 2023
  • Forney, TX

Great place to live and great place to buy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Truly Amazing Experience

  • Eric R.
  • Verified HomeBuyer
  • August 14, 2023
  • McKinney, TX

Lennar made everything so easy. From touring models through financing, this was one of the most efficient and pleasant experiences ever. And the home and community are absolutely amazing. Highly recommend Lennar to help lay down your roots!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Professional

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • McKinney, TX

Very professional in their approach and they respond to queries faster than others.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home buying process was smooth and easier but the Quality of homes are lesser than average

  • Dinesh R.
  • Verified HomeBuyer
  • August 08, 2023
  • Celina, TX

Home quality is very disappointing. The walls and door were not smoothened. It is very sharp, adults and kids get scratch and hurt when hitting the walls, doors and door holders. Flooring was not fully settled and humpy bumpy

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Home buying and ownership experience

  • Prateek S.
  • Verified HomeBuyer
  • August 08, 2023
  • McKinney, TX

Lennar has an amazing process setup for each and every aspect of home buying. Service request process is also very good, immediately things gets handled and gets resolved also. All needed and important things are well thought and placed to make life easier like Ring security, connected home Few thing which I would have liked is Some predefined interior layout options should be there like if someone needs a bigger patio or some different color kitchen cabinets. Right now its all fixed. HOA process is bad, nobody guides on that, I still don’t know for sure how to access Amenities or ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointed

  • Tracy B.
  • Verified HomeBuyer
  • July 27, 2023
  • Fate, TX

After our 3rd party inspection the construction super assured us all of the items would be addressed by closing inspection. Half were not. It took weeks for him to address the deficiencies after closing. I had to contact him multiple times to have the repairs addressed. One item is a tilted roof vent. The construction inspector contacted the roofing company and they said, "It is good enough." I expected Lennar to hold their contractors responsible for quality workmanship and fight for the home buyer. They did not. Every time I pull in the driveway I see the tilted the roof vent and it makes ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

I wouldn't buy from Lennar again.

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2023
  • McKinney, TX

Very poor craftsmanship.A few things already broke and we've only been in a little over a month. They stated that certain repairs had been done when they didn't. Poor materials used. Very poor roof craftsmanship. At closing they only gave us an envelope with a few papers instead of a full packet with copies of everything. 2 months in and we still don't know how to pay our HOA. No one ever informed us. Their new home orientation process is horrible. They don't do blue tape, instead they have to take pictures of everything which takes forever. Overall just not a pleasant experience.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

One of the best experiences this year!

  • Chance C.
  • Verified HomeBuyer
  • July 25, 2023
  • Hutchins, TX

Lennar team was very informal and showed great patience throughout process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Hard to get a hold of once home is purchased

  • Sean M.
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

A lot of issues have arisen since home has been purchased. It has been a month & conveniently it seems harder to get issues resolved once house has been purchased.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Purchase experience.

  • GLEN B.
  • Verified HomeBuyer
  • July 19, 2023
  • Crandall, TX

From the sales to the mortgage officer and the construction supervisor as well as the warranty contact and the person that did the final walk through with me, Everyone was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am very satisfied with the whole process

  • Eddigar J.
  • Verified HomeBuyer
  • July 18, 2023
  • Forney, TX

I have to say that I am very satisfied with all the entire experience. I read very negative post and reviews on internet about lennar, but my experience with them have been very positive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The representatives act professionally.

  • Olusola O.
  • Verified HomeBuyer
  • July 18, 2023
  • Little Elm, TX

Some of the wrong materials were used. Example: wardrobe keys were used for the room keys.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar home buying

  • Greg G.
  • Verified HomeBuyer
  • July 12, 2023
  • Denton, TX

The home was dirty when I moved in. It took me forever to unpack because I had to clean before I started unpacking and clean as I went along. The baseboards were filthy. The paint job was really sloppy. I’m still cleaning up paint spills and splatters off the vinyl plank flooring. Also having to touch up paint on the walls and baseboards. Communication skills were poor not only with customers, but amongst yourselves.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Slow Process with Lennar Mortgage, but everything else was Great

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Princeton, TX

The process from the start was awesome. Our home advisor helped us negotiate when our realtor didn't. She thought we should go in at full price. The Lender was slower than molasses, but the title company was quick and efficient. Overall, I would buy another, larger Lennar home in my near future.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Ruslan D.
  • Verified HomeBuyer
  • July 12, 2023
  • Hutchins, TX

Everything was great. Chez and Tanya were awesome in helping navigate the stressful home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Owner

  • Daisy U.
  • Verified HomeBuyer
  • July 11, 2023
  • Denton, TX

Poor quality material, I requested a paper copy of the HOA bylaws, I was told by the HOA that LENNAR Title should provide that to me. Traci ignored all my calls regarding that. When I purchased my home from first Texas the HOA package was given to me on the day of closing. Money ain’t everything, no one cares about customer satisfaction

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Buena

  • Jorge C.
  • Verified HomeBuyer
  • July 05, 2023
  • Crandall, TX

Buena esperiensia, buena atención al momento del cierre

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attitude

  • Joo H.
  • Verified HomeBuyer
  • June 25, 2023
  • Pilot Point, TX

Some person has bad attitude while going to closing process.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Rude

  • Alice W.
  • Verified HomeBuyer
  • June 24, 2023
  • Crandall, TX

0 0 0 0 0

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1