Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 659 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Lennar - Be on top of every thing
- Lalitha J.
- Verified HomeBuyer
- March 26, 2020
- Carrollton, TX
Be on top of every thing
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Needs to provide options for customers
- Anonymous
- Verified HomeBuyer
- November 26, 2023
- McKinney, TX
Most customers who buy new homes already sign up for the homes even before it is built. So it is possible to customize some of the features that the customers ask for. An example for this is the choice of appliances. However, Lennar does not provide this option. They only build houses with their rigid plans.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Everything is just “ok”
- Julie Kristine H.
- Verified HomeBuyer
- April 18, 2023
- Denton, TX
I am a first time homebuyer and would have liked more support from Lennar through the process. There were a few websites for different things and not much guidance as to where we needed to go for each thing. It was just search Lennar and figure it out. I would assume a lot of their customers are first time home buyers too so they should cater to their audience more. The house itself is definitely thrown together with no care from the workers side if anything was neat, level, etc. I have been able to upgrade things after moving in to make it more livable.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar
- Alissia B.
- Verified HomeBuyer
- August 09, 2022
- Forney, TX
The sales agent, the young one was rude and didn’t care at all to explain or show the homes since “the homes are selling themselves “. I walked through a home and was told the home would look exactly like it. Lennar changed out products to cheaper items with no update to the buyer and said oh well deal with or we will let you out your contract. My appliances were not in my home for the walkthrough liked I was informed. Afterwards there were several items pointed out to be repaired/fix during the initial walk through. Those items were not fixed and I was pressured to close without them being ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Hill of Crown Ridge Location and 3 Car garage
- Srinivas K.
- Verified HomeBuyer
- May 31, 2022
- Frisco, TX
I bought inventory home from hills of crown ridge, until sales and contract signing I have no issues, but walkthrough and finishing the issues reported will not be honored and builder just say he fixed everything.. due to the market craziness we have to accept everything, even after closing if any issues are reported they will not fix them, customer service is so pathetic
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Pros : The home was delivered on time.
- Anonymous
- Verified HomeBuyer
- May 02, 2022
- Dallas, TX
Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - My appliances are cheap, there is no outside vent for the microwave,
- Anonymous
- Verified HomeBuyer
- January 27, 2022
- Princeton, TX
My appliances are cheap, there is no outside vent for the microwave, No garage opener, I have to lift the door myself. No patio of any kind. calking and pain could have been a little better, a tthe end, I just couldn't split hairs anymore. Just not what I expected for a brand new home,
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 3
The model was not the same
- Manuel B.
- Verified HomeBuyer
- January 17, 2022
- Princeton, TX
When we got the house it was not the same model and the restrooms were different. The material that they use for the shower is a waterproof Sheetrock and they glue a piece of Sheetrock to put shampoo on it and it did not stay that long , it fell the second time we used the shower and that happened to both restrooms.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
The home was rushed and the builder was not checking the contractors work. It is a nice home for the value and some may have different experience than me - but...
- Anonymous
- Verified HomeBuyer
- November 30, 2021
- Forney, TX
Make certain everything is done right before you sign off with the quality assurance person. Once you sign that and then you close, you have warranty to deal with. Warranty has been horrible to deal with. They can only complete one item at a time. I wish my Home buying experience would have been better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Workmanship is Poor, especially driveway/flatwork.
- LaKeisha Renee A.
- Verified HomeBuyer
- October 16, 2024
- Princeton, TX
My garage and driveway had poor workmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
Could be better
- Anonymous
- Verified HomeBuyer
- September 01, 2024
- Dallas, TX
I've had to call a repair person out 3x. Where both toilets were not tightened. The dryer wasn't connected. Still haven't filled in the holes in the cement for the driveway.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Excited and sad
- Charles David N.
- Verified HomeBuyer
- June 12, 2024
- Crandall, TX
First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Best Loan Officer, Ok customer rep, Bad Sales Rep
- Anonymous
- Verified HomeBuyer
- August 13, 2022
- McKinney, TX
We had a very bad experience with our sales agent. No transparency. He was just trying to misfeed the information and push us through closing. We had to push the closing three time just because the home was not ready. Our sales agent thought it was ready for him to close all the three times. I had to fight to push the closing. All I was requesting was to give me a home that's complete by the time we close. It was very stressful to deal with our sales agent since the signing of the contract. He made our first home buying experience a nightmare. Our Lennar loan officer was really good. We ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - The home was cheaply built
- Mary Z.
- Verified HomeBuyer
- January 15, 2022
- Ennis, TX
The home was cheaply built
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Get everything in writing and double check everything
- Charles R.
- Verified HomeBuyer
- January 12, 2022
- Anna, TX
Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Lennar - Quality and responses not as good as expected
- Nageh E.
- Verified HomeBuyer
- April 07, 2021
- Princeton, TX
Quality and responses not as good as expected
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Okay experience not the worst or the best
- Jaime L.
- Verified HomeBuyer
- April 24, 2024
- Dallas, TX
The building material is cheap, the appliance are cheap, the yards is nice and big size.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Please don’t buy homes in Linden Hills
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Little Elm, TX
The quality of homes is really bad. You’ll have a hard time to get the issues fixed within the warranty period as well.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
Hard to get a hold of once home is purchased
- Sean Christopher M.
- Verified HomeBuyer
- July 25, 2023
- Royse City, TX
A lot of issues have arisen since home has been purchased. It has been a month & conveniently it seems harder to get issues resolved once house has been purchased.
Total Score 3
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
I wouldn’t buy another Lennar home.
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Princeton, TX
Since we closed we had major plumbing issues and our dishwasher broke the other day. We have lived here for 1 month. I don’t t trust Lennar workmanship at all after hearing neighbors issues and online reviews on Lennar homes. I have anxiety living in a Lennar home due to poor warranty time frames and craftsmanship on the home. The price was ok I don’t think this home was worth $265,000 but we had to move so we took it. I do love the elementary school and amenities. It’s a beautiful neighborhood I’m just very confused on how small the streets are. It’s made for one vehicle at a time if ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Lennar - I moved in for almost 2 months and still waiting to finish up
- Phillip M.
- Verified HomeBuyer
- February 08, 2022
- Crandall, TX
I moved in for almost 2 months and still waiting to finish up some work. Don't know if they will do it.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lack of communication forrepairs
- Monna K.
- Verified HomeBuyer
- January 12, 2022
- Forney, TX
I passed on the first request to do a survey. I am tired of waiting for the drain to be put in. I am the one hounding your person because she does not get back in a timely manner. I NEED TERRI TO GET THE JOB DONE. ITS BEEN MONTHS. I AM TIRED OF EXCUSES.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Many workmanship problems.
- Joseph N.
- Verified HomeBuyer
- August 17, 2022
- McKinney, TX
Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.
Lennar responded:
Hi Joseph, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow up on you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - Honestly don’t know where to begin.
- Joshua B.
- Verified HomeBuyer
- January 25, 2022
- Heartland, TX
Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Everything we were promised didn’t happen
- Sarah M.
- Verified HomeBuyer
- January 19, 2022
- Ennis, TX
Everything we were promised didn’t happen
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
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