Lennar Reviews in Dallas, TX

The process from the start was awesome. Our home advisor helped us negotiate when our realtor didn't. She thought we should go in at full price. The Lender was slower than molasses, but the title company was quick and efficient. Overall, I would buy another, larger Lennar home in my near future.

Everything was great. Chez and Tanya were awesome in helping navigate the stressful home buying process.

Poor quality material, I requested a paper copy of the HOA bylaws, I was told by the HOA that LENNAR Title should provide that to me. Traci ignored all my calls regarding that. When I purchased my home from first Texas the HOA package was given to me on the day of closing. Money ain’t everything, no one cares about customer satisfaction

Buena esperiensia, buena atención al momento del cierre

Some person has bad attitude while going to closing process.

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It’s been a roller coaster ride since the day since we signed the contract. Just to highlight our issues: - construction/closing delayed multiple times from December 2022 to April 2023 eventually. - the workmanship is below par at best. - the walls are not straight. If you point it out, the standard response is that it is within spec. - window sills are misaligned. I had to follow up almost daily and eventually fixed it on the morning of closing. - The paint used and the job is shoddy. Wipe with a damp cloth and the paint comes off! Even the lightest touch will scuff the walls and remove the paint. - the contract had one color for the cabinets but we got the house with a different color altogether. Thankfully we liked the new one. So worked out for us. - the floors are squeaky! - the one positive thing is the warranty and service team (although they reject a lot of items as being “within spec”, they fix the other stuff pretty quickly. So to sum it up, make sure to walk each and every room of the house and inspect it from top to bottom. After you close, neither the sales team nor the construction team will bother to respond with a helpful answer. ... More

Home buying experience was great and hassle free. The rate was superb and Lennar worked with us in every way possible. We are very happy.

While closing I brought of multiple items to their attention to fix issue but they never fixed it. One of issue caused water leak after closing the house. Construction quality is so bad. Warranty support is too bad. Send some handyman to fix all types of issues. He does not know gravity of the issue. So I do not recommamd lennar to anybody with this experience.

Sales team and loan officers are dedicated to assist new buyers in every way they can to make the purchase process the most easy, friendly and hassle free.

The whole financial department of Lennar was absolutely horrible, very unorganized, changing fees last minute and adding in costs at closing to where I was almost not able to close.

Delays were with justifiable reasons and sales manager kept us posted with video clips showing progress that as exciting

The bad experience that I have is that they move the closing day 3 times and the playground never have been build at the moment and Lennar told. Me that going to enjoy the amenities at this summer and them a person from Lennar told me that they are going to have ready the amenity for the next year that is to bad because my kids are waiting for the pool how they offered when we decided to move there.

Not enough little feachers for the price Work on the pond!

processing job (getting IRS transcript, multiple job verification, same request many times. ) My son is a loan officer too, lennar price and title paid, made me go thru lennar. But, he was saying, paystub, and bank statement and IRS transcript is all automatically pulled, if client gives permission.

It was fast and easy. The communication between seller, lender and buyers is very efficient and get a response right away.

Buying home with Lennar is nightmare, I would not recommend anyone go with Lennar at least in Sutton fields. 1) To start with Ronnie (sales agent) She is one point of contact who gave me 20 min to select a home and never picked my call after booking, responds only text message, no regular update on construction or meeting with construction manager. For any questions asked she was rude and will threaten like you can cancel your home if you are not happy. No updates provided as a courtesy to us on changing home Brick color, removing vinyl on bed room or delay in construction time. I must reach her every time to get weekly update. She will provide default answers like construction delay or no updates from construction manager, Never provided specific details. Two of my buddies booked home with MI in my street Sutton fields, I was part of walk through and closing, they took responsible for every item and had really good home busing experience. After that I would never recommend any one to go with Lennar. 2) Walk through is less than 15 minutes and sent me document in mail only 15 mins before inspection while I was driving to inspection, Sprinkler or Sod was not covered in inspection and it is not part of warranty. Sod provided to home 4316,4317,4321 and 4312 tartt ave are 4- Quack glass weed. When I asked during inspection solution provided is we will mow it before closing. All the concerns I said during inspection was not documented and inspection person said we will address it and will do pressure wash home before I close it. After getting the Keys home was untouched and none of the issues are addressed. When I asked sales agent, she asked me to go to warranty. Warranty people say exterior is not covered in warranty. (Door threshold is full of cement, Patio is covered in mud, insulation was removed in attic and not placed back under A/C unit.) When all 4 homeowners raised this issue to Wayne on the second day after closing, he inspected home and said it is from soil. When I pulled sod out and should him it from sod, he has no answer. Then move on and saying this is not covered in warranty. That shows lennar has no Quality control on Sod purchase. Even now all 4 home owners have no clue how to get red of quack glass (which has no herbicide to control it) Nursery and lawn experts recommend to resod or kill and reseed entire lawn. Would like some one to come and see the Sod provided to us, who is genuine and ready to address issue. Will continue writing my lennar home buying/after sale experience in all possible forums and groups until we get any solution from lennar. ... More

Bought inventory home. Not bad. Some small issues with details, drywall seams, appliances, sinks, fence and counter top. Overall not a bad build. The builder and staff were helpful. The closing process was a nightmare, but overall we got a nice deal.

Initial times Lennar Sales person and Lennar Mortgage were very polite and professional. But later both of them were pressurizing to close the Home buying even though many of the activities are pending and some of the closure credit was changed at the last minute.

After sale Cx service is great and team is helpful however home is poorly built. There is no quality assurance audit before closing it seems. Too many issues- gaps in roof siding, cooktop don’t work, doors don’t seal, window frame broken, secondary water heater unit doesn’t work, sprinkler system has leaky water hose, walls are not straight, no electric outlets in laundry room for iron or vacuum cleaner. Seems like someone walked on Insulation in attic- compressed. Also, we had a water leak from furnace drip pan before we moved in- water puddle on attic floor. 10 inch Metal rod is sticking out in lawn and much more. Home closing was delayed by several months. Overall bad buying experience, poor customer service skills by construction manager. Good part- Terri from after sale warranty team is helping and has great CX service skills. Thank you Terri! ... More

My loan and mortgage officer Anna and Deacon were completely unresponsive for days leading up to closing and terrible about returning emails, texts, and phone calls. Very frustrating process. Our salesperson Trent showed us online a home with wood flooring and when we asked for photos of the home he sent us two photos are night showing very little. When we saw the hole with tile flooring and were upset he just said "well it was in the contract."

The homes are not built with very high quality materials and they haven't installed with care, if you miss something in your home orientation, it's probably not covered by warranty and it will be your responsibility. I had issues with carpet and floor installation and they are not covered by warranty and I have to hire some people to fix my brand new house carpet.

Good Fast Gentle Timely Speed

It would've been nice to know Verandah is located in a MUD ZONE. VERANDAH is an exurb of Greenville Texas and a exurb of Royce City Texas. That's very unique! I now empathize with citizens of Puerto Rico and DC. Located in an the nation, but unable to vote for my interest of my immediate area except the ISD. Greenville, the county seat, is approximately 20 miles away. The location is good for me, and my neighbors I've met, are friendly and excited about their new home purchase. There are not many lights on the street I live and it's pretty dark at night. This should've been looked at a little closer. There were some problems identified but the response to having them corrected has been reasonable. There should be vehicle speed signs posted. The major offenders appear to be construction workers and support personnel. Residents aren't immune from exceeding normal speed restrictions in the complex. It's a disappointment, to me, rain gutters we're not factored into the price of the home. I would have welcomed that, now that's an additional out of pocket expense for me and I hope not to run afoul of the HOA. This area is going to continue to grow and everyone who purchased here will be happy with their purchase. ... More

I am a first time homebuyer and would have liked more support from Lennar through the process. There were a few websites for different things and not much guidance as to where we needed to go for each thing. It was just search Lennar and figure it out. I would assume a lot of their customers are first time home buyers too so they should cater to their audience more. The house itself is definitely thrown together with no care from the workers side if anything was neat, level, etc. I have been able to upgrade things after moving in to make it more livable.