Lennar Reviews in Dallas, TX

The experience wasn’t bad could’ve been better some of them could’ve been the shortage of materials some of the craftsmanship on the lower cost house seems like they went the cheapest way

It is what it is, but the build quality is barely good. The walk through I had some issues that were not addressed. It's a cheap tract home I get it, My concerns were only cosmetic, but you can tell the GC doesn't look after the workers and it shows.

Currently pre-construction items were not successfully updated and no one has gotten back to. Kitchen cabinet doors falling apart with only one month of use. Not happy with the amount of time they take in order to get back to you when issues are reported. On the other hand my sales person was amazing and always responsive. The mortgage and closing was a smooth transaction even when I had so many questions. They will always get back to me on a timely fashion even if it was after hours.

Overall good buying experience for us.

You have to double check to make sure issues are fixed properly to make sure things are working even thought they said everything is fixed…

quality materials is very low quality

The process from the start was awesome. Our home advisor helped us negotiate when our realtor didn't. She thought we should go in at full price. The Lender was slower than molasses, but the title company was quick and efficient. Overall, I would buy another, larger Lennar home in my near future.

I would say that the home buying experience would have been great if I went all in with Lennar. Since I did not and chose to go with my own lender things got weird to say the least.

The agent that sold me the home was great. Every one involved was great. The issues I have had with the house are things like no towel racks in bathrooms, no faucet out back, no knobs or pulls on cabinet drawers and doors, no doorbell and the yard is very uneven. I realize the sod is new but I had new sod in my last home but it was flat. I am 78 with walking issues and have has a couple falls just walking outside.

Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks to get receptacles. At the beginning of the loan process we felt overwhelmed with the frequency and expected response times. One email came in on a Saturday afternoon with a 48 hour turn around. The loan and closing process were quite stressful. We are nearly 70 years old and the on-line process was extremely impersonal and we needed help with some of the photos to PDF process and a few other techy things. We hope to never have to purchase another home as the stress was overwhelming at times. But, bottom line is we love our new home from the layout design to the quality (except the back yard which we're afraid to use due to the lumps and bumps as we are afraid of breaking an ankle.) ... More

First things first - love my home. It meets all my needs and I couldn't be happier with the purchase. Lennar delivered what they promised, on time. The reason I took off couple of stars is because of response delays during the home buying process. There were 3+weeks that both my real estate agent and I struggled to get answers and an updated closing estimate from Lennar. On the positive side, once they started working with me (last week before closing), the answers and updates happened quickly and efficiently. For everything else, Lennar did what they said they will do, when they promised it. Frankly, a "will happen in last week before closing" response would have worked better than current experience of asking repeatedly and not getting responses. ... More

The whole financial department of Lennar was absolutely horrible, very unorganized, changing fees last minute and adding in costs at closing to where I was almost not able to close.

The floor plans are amazing. The space inside the home is incredible. I love it.

It was great! It worked out!

The appliances had issues and it took a few weeks to get sorted out, twice the contractor was a no show no call, I had to live out of a cooler for 2 week because the refrigerator didn't work, the workmanship was very poor, just to name a few items the kitchen wall socket is slanted , tile in several rooms have bad cuts , corners could've been measured better for a cleaner look

Communication was a big problem with lenders Lennar could have given more basic upgrades in the home like garage door opener, ceiling fans, coat closet, towel bars in bathrooms, back patio and over hang on back door. These are basic upgrades for any home. Now I'm having to purchase these items myself at an extra cost.

Had a number of issues involving keys. Found out after over two weeks they had given me the wrong mailbox key and my back door key didn’t work. Also had a footprint in the concrete right in front of the front door. Though these issues eventually got fixed, I would’ve thought these would definitely have been done before before the walk-through.

Everything felt very disorganized, starting with the salesperson, who was unprofessional. I always had to be the one to reach out, and even then, calls often went unanswered, or I had to leave several messages before getting a response. Another issue is that I had already paid the deposit on the closing day, yet they forgot to transfer the money to the home insurance company. I only found out when I received a cancellation notice from the insurance, and I had to keep contacting them repeatedly to push them to resolve it. This is my first home, and the whole experience left me feeling somewhat disappointed. ... More

Promises were not kept. Loan process was great. Walk through not so great.

We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details

Lennar does not care about new home owners after the exact day of closure.

Everyone was wonderful except the mortgage side. No communication blamed me for all the problems asked repeatedly for items they already had rude to me my gpa my attorney horrible stressful experience with the mortgage company

The loan officer made the experience almost impossible to comprehend because of the demands and mismanagement along with the lack of communication skills.

Personnel very polite but not easy to get in touch with. Call backs sometimes are a day or 2 out from your request. Had to send same documents several times. Once all requirements were met, everything went smoothly.

Everything was great with our on site representatives. Got some great deals but the entire underwriting and closing process was a nightmare. The communication was absolutely awful.