Lennar Reviews in Dallas, TX

Homebuying process was rocky but not too bad… I used lennar mortgage. There were constant delays with closing date but overall they got things done. No issues with home so far

Though the process was relatively quick the communication throughout the entire process needs work. I did have a third party inspection on my home and thankfully it was mostly cosmetic issues but there was a lot of sloppy work done on the home and some of it had to be redone prior to closing. The concrete driveway and sidewalks are sub-par and very sloppily done. They did a bad patch job where they chipped the concrete when removing the forms. They left bits of concrete on the sidewalks and curbs and it looks like a very sloppy job. The entire neighborhood looks this way. Also, when I was finally given my keys and went to my home as a homeowner for the first time there was trash and debris in my yard. There were nails, dried mud and debris in my driveway and the approach to my driveway. When I asked the salesman if they were going to clean it up he told me probably not so I had to do it myself to prevent me or my guests from getting nails in our tires. This was completely unacceptable in my opinion. I would recommend any new home buyer to get a third party inspection prior to purchasing your home. Lennar builders put these homes up quickly and do not concentrate on the quality of work only the quantity, in other words get it done as fast as you can no matter what and hopefully no one will notice. ... More

The home buying experience was not bad at all. Don Segal worked to ensure my needs and questions were addressed. Just with Lennar caulked the baseboards. It give the house a more finished look.

Since we closed we had major plumbing issues and our dishwasher broke the other day. We have lived here for 1 month. I don’t t trust Lennar workmanship at all after hearing neighbors issues and online reviews on Lennar homes. I have anxiety living in a Lennar home due to poor warranty time frames and craftsmanship on the home. The price was ok I don’t think this home was worth $265,000 but we had to move so we took it. I do love the elementary school and amenities. It’s a beautiful neighborhood I’m just very confused on how small the streets are. It’s made for one vehicle at a time if someone is parked on the street. I don’t trust any issues regardless of warranty being fixed the correct way. I also had a horrible experience with Justin as my loan officer to finance the house. He was not doing his job at all. Justin dropped the ball too many times. I hope they build the second pool near Timber Point Dr. So we can use it. This community is too big for just one pool at the community center. Again, my anxiety is high closing on a NEW Lennar home because of the issues that were a problem prior to closing and now since we closed the issues we have experienced. ... More

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The air conditioning does not work properly. Cannot accept it for a brand new home.

A horrible experience. First, communication with everyone from sales to the mortgage team has to improve. There was no proactive communication from any of the representatives, except, obviously when something was needed from us. They changed our closing day three times, each of those times without advance notification. So you can imagine how fun it was to reschedule the movers etc. During our final walk, the Lennar rep. informed us that they couldn’t install the FLO by Moen due to an inventory shortage; hard to believe since all the houses in our street have it… Also, during the final walk, I asked the rep to include the driveway on the report, which he did but clearly said that they would not do anything to make the driveway looks better. He was right, it was not fixed, they did put a resurfacer, but it did not help at all. We decided not to push the issue since we needed a place to live and did not want to delay the closing any further. When we finally moved in, the title company sent the insurance check to a different insurance agency, long story short; we had to pay out of pocket to prevent being uninsured while they fixed their mistake. In summary, horrible customer service, I don’t recommend Lennar to anyone. ... More

The only issue I had was with submitting my Closing Costs. I used the directions provided to me and both times my wire was returned to me. I lost my wire processing fee of $30.00 and an additional $45.00 twice when the funds were returned to my Bank Account. I found it frustrating that I did what was asked and it cost me a lot of money.

They have good and bad. I dealt with some great people in sales like Mike and hated finance past Christian that is. The mortgage process was good but also a headache for sure. But we are all in all happy. Great community with great families, events and great times

Bought the home and the move it was rushed. During the inspection the builder hid flaws on the counter top by taping the inspection notice over the defect during the walk thru. Once we closed the build has forced us to go thru the customer care site to fix problems and it has been a nightmare. Customer care rep is unresponsive, has not fixed any of our several issues and when I complained the customer care rep called me and berated me for complaining. 2 months in and I really regret using Lennar. Very disgusted with this builder and will never use or recommend to anyone.

Great location and community

We learned very early that we could trust the Lennar Mortgage broker and the on-site builders agent Tammy and Deacon are hard working and honest professionals who were responsive and reassuring during the recent market in which it was very difficult to find a new build. When we think of Lennar, we think of the great interactions we have.consistently enjoyed with each of them. We thoroughly enjoy our house.

Not a good experience. Can’t really be trusted

Overall experience was OK. There was a huge delay in closing which was understandable because of the supply chain issues around 2021/2022. Quality and finishing is not the best, but not bad and the maintenance department is very responsive. The worst experience was with Lennar Mortgage, lots of mistakes and having to resubmit documents and until a week before closing I had no idea how much my closing costs would be.

Buying from Lennar is overall a good experience. But you have to be ready for a lot of warranty claimed after closing. Everyone from the sales department and warranty department is super friendly, responsive, and helpful. We had Omar as our sales rep, and he is always there helping us explaining the process of closing and tried his best to answer our concerns. Richard and John are our Wareanty manager, they are both very polite and friendly! Because the bad workmandahip of the home we had to call warranty pretty often, Richard and John never complained about the constant warranty claims but patiently helped us fixing all the problems one by one. For the service, we could gave a 5 star without thinking. They hire great people in the team providing excellent service. However the workmanship is pretty bad compare to our old home, a lot of problems need to be fixed after closing. If you are a first time home buyer and do not know much about fixing things yourself, you should think twice about buying Lennar. We understand there are always imperfections in every home, but as a new build all the imperfections makes our new home seems like a old home being renovated cheaply. One of the Toilets in Junior suite, the water tank cannot be stabilized, and we you touch is it is very loose. When we mentioned it at final walk through, the builder didn’t want to replace it, saying as long as it’s not leak, it should be fine, but our home inspector told us it might be a long term safety concern for whoever is yawing this toilet. Then a lot of in-wall areas was not being installed or caulked property. Like the main water valves frame is not aligned and in sloped angle, the washer faucet frame, dryer vent frame, and the Calle & wire box are super dirty and not fully insalled in the wall, they are loose and flying outside the wall, window glass break in 3 weeks after we close, and one of my fiends has leaking toilet the first day she moved in, and the home is very dirty with stains and marks on the walls and ceiling. All the little problems, if warranty doesn’t handle them, you have to fix them yourself. Just be ready to spend few weeks just to claim warranty and fix little issues on your own. Compare to our old home from centex and other homes in the same neighborhood, the Lennar’s workmanship of homes in this neighborhood is bad, of course because of that their price is also cheaper than the other builders for about 100K. So if you don’t mind claiming warranty and fixing thing on your own, I would say it’s a good buy. Then let’s talk about their loan department. If you take the loan from Lennar mortgage! Never accept VIrtual Closing!!! It’s completely a mess and you will have to pay more out of packet money on transaction fees! Even thou sometimes they want to push you to close early and want to close virtually! Don’t do it! They can push the closing date to a later day! The loan officiers are not really responsive compare to their sales and warranty department! A lot of time, they don’t respond unless they need something from you. And they don’t explain their processes very clearly, and we had to go to Omar to find out the details. Also for the virtual closing, you will have to do multiple fractions in order to finish all down payment and closing fees. And the single wire transfer transaction fee is more than purchasing a single cashier check! We though we had to do it so we did it. But my friend refused to do it, and just delayed the closing for like a date! So Don’t do the virtual closing! If it wasn’t for bad workmanship and not so pleasant loan and closing process, We would give Lennar a 5 star for their sales department and warranty services. The reason why we give 3 is because we took 1 star off from the bad workmanship that we have to claim warranty so often, and took another 1 star off for their loan department for not being so clear on the process and we had to pay more than usual transaction fees lol hope my experience helps you buying from Lennar! And happy home buying! ... More

Many things in my home is not in working condition or damaged. I am still struggling to get them fixed even when I notified the problem before closing.

Great, closed as stated. Over all experience was good

There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

You get what you pay for and its on you to make sure things are good before the warranties are over. I like the house but I knew what i was purchasing before I bought it. I have seen people complain about what is included with the house. You have to understand that this is basically the bare minimum new build. So don't expect garage door openers, ceiling fans, gutters ect... In the end its my own home, its comfortable and I love improving it myself with DIY projects. These homes are great for first time buyers.

We are extremely thankful to the LORD for this beautiful home. Moving from out of state was hard, but finally being here now and enjoying this home was well worth the wait. Due to supply and demand issues, our closing date got pushed out a few months. Lennar came through and covered the extensions of our locked in interest rate, so we are very thankful for that.

Our journey with Lennar was a bitter sweet one. Our first visit to a Lennar office was met with a very rude and unprofessional agent who was very excited to sell to us and when he saw our DOB on our IDs quickly returned them and told us there was no home available and will be none anytime soon. We left and returned some other time with our agent to be greeted and welcome by an absolutely amazing Lennar agent, Ty. Tyrone walked us through the process and assisted in every step of the way until closing. We had a little bit of hiccups with the closing agents and loan officers over constantly requesting for the same documents over and over again. Of course, the military wasn’t making it easier for them either. When we moved in, the AC was not working and we contacted Lennar warranty service and until today, they have not shown up, we fixed the problem. Overall, everyone we met did their jobs but Tyrone went above and beyond to represent the Lennar brand while recognizing we are buying a home not a pen. With Lennar, it’s just about working with the right person because the brand itself has so much to offer. ... More

I am definitely encouraging my friends and family to go for Lennar only because of thier quality work/products/materials. The down side of Lennar builder is that you won't get the house whatever they have intial clousing date. Keep in mind the date will be revised 2-3 times and you will have to wait one-two months more.

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Our home is beautiful and the construction manager (Amanda) is very informative & helpful. But the sale agent, she was a little bit rude & not really care to give a good information when I first time visit model home. My another complaint is the drive way & side walk got cracks & damage not look really good. I have to fix my own. Overalls, we love the house, especially the kitchen.