Lennar Reviews in Dallas, TX

The only issue I had was with submitting my Closing Costs. I used the directions provided to me and both times my wire was returned to me. I lost my wire processing fee of $30.00 and an additional $45.00 twice when the funds were returned to my Bank Account. I found it frustrating that I did what was asked and it cost me a lot of money.

They have good and bad. I dealt with some great people in sales like Mike and hated finance past Christian that is. The mortgage process was good but also a headache for sure. But we are all in all happy. Great community with great families, events and great times

Bought the home and the move it was rushed. During the inspection the builder hid flaws on the counter top by taping the inspection notice over the defect during the walk thru. Once we closed the build has forced us to go thru the customer care site to fix problems and it has been a nightmare. Customer care rep is unresponsive, has not fixed any of our several issues and when I complained the customer care rep called me and berated me for complaining. 2 months in and I really regret using Lennar. Very disgusted with this builder and will never use or recommend to anyone.

Great location and community

We learned very early that we could trust the Lennar Mortgage broker and the on-site builders agent Tammy and Deacon are hard working and honest professionals who were responsive and reassuring during the recent market in which it was very difficult to find a new build. When we think of Lennar, we think of the great interactions we have.consistently enjoyed with each of them. We thoroughly enjoy our house.

Not a good experience. Can’t really be trusted

Overall experience was OK. There was a huge delay in closing which was understandable because of the supply chain issues around 2021/2022. Quality and finishing is not the best, but not bad and the maintenance department is very responsive. The worst experience was with Lennar Mortgage, lots of mistakes and having to resubmit documents and until a week before closing I had no idea how much my closing costs would be.

Buying from Lennar is overall a good experience. But you have to be ready for a lot of warranty claimed after closing. Everyone from the sales department and warranty department is super friendly, responsive, and helpful. We had Omar as our sales rep, and he is always there helping us explaining the process of closing and tried his best to answer our concerns. Richard and John are our Wareanty manager, they are both very polite and friendly! Because the bad workmandahip of the home we had to call warranty pretty often, Richard and John never complained about the constant warranty claims but patiently helped us fixing all the problems one by one. For the service, we could gave a 5 star without thinking. They hire great people in the team providing excellent service. However the workmanship is pretty bad compare to our old home, a lot of problems need to be fixed after closing. If you are a first time home buyer and do not know much about fixing things yourself, you should think twice about buying Lennar. We understand there are always imperfections in every home, but as a new build all the imperfections makes our new home seems like a old home being renovated cheaply. One of the Toilets in Junior suite, the water tank cannot be stabilized, and we you touch is it is very loose. When we mentioned it at final walk through, the builder didn’t want to replace it, saying as long as it’s not leak, it should be fine, but our home inspector told us it might be a long term safety concern for whoever is yawing this toilet. Then a lot of in-wall areas was not being installed or caulked property. Like the main water valves frame is not aligned and in sloped angle, the washer faucet frame, dryer vent frame, and the Calle & wire box are super dirty and not fully insalled in the wall, they are loose and flying outside the wall, window glass break in 3 weeks after we close, and one of my fiends has leaking toilet the first day she moved in, and the home is very dirty with stains and marks on the walls and ceiling. All the little problems, if warranty doesn’t handle them, you have to fix them yourself. Just be ready to spend few weeks just to claim warranty and fix little issues on your own. Compare to our old home from centex and other homes in the same neighborhood, the Lennar’s workmanship of homes in this neighborhood is bad, of course because of that their price is also cheaper than the other builders for about 100K. So if you don’t mind claiming warranty and fixing thing on your own, I would say it’s a good buy. Then let’s talk about their loan department. If you take the loan from Lennar mortgage! Never accept VIrtual Closing!!! It’s completely a mess and you will have to pay more out of packet money on transaction fees! Even thou sometimes they want to push you to close early and want to close virtually! Don’t do it! They can push the closing date to a later day! The loan officiers are not really responsive compare to their sales and warranty department! A lot of time, they don’t respond unless they need something from you. And they don’t explain their processes very clearly, and we had to go to Omar to find out the details. Also for the virtual closing, you will have to do multiple fractions in order to finish all down payment and closing fees. And the single wire transfer transaction fee is more than purchasing a single cashier check! We though we had to do it so we did it. But my friend refused to do it, and just delayed the closing for like a date! So Don’t do the virtual closing! If it wasn’t for bad workmanship and not so pleasant loan and closing process, We would give Lennar a 5 star for their sales department and warranty services. The reason why we give 3 is because we took 1 star off from the bad workmanship that we have to claim warranty so often, and took another 1 star off for their loan department for not being so clear on the process and we had to pay more than usual transaction fees lol hope my experience helps you buying from Lennar! And happy home buying! ... More

Many things in my home is not in working condition or damaged. I am still struggling to get them fixed even when I notified the problem before closing.

Great, closed as stated. Over all experience was good

There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

You get what you pay for and its on you to make sure things are good before the warranties are over. I like the house but I knew what i was purchasing before I bought it. I have seen people complain about what is included with the house. You have to understand that this is basically the bare minimum new build. So don't expect garage door openers, ceiling fans, gutters ect... In the end its my own home, its comfortable and I love improving it myself with DIY projects. These homes are great for first time buyers.

We are extremely thankful to the LORD for this beautiful home. Moving from out of state was hard, but finally being here now and enjoying this home was well worth the wait. Due to supply and demand issues, our closing date got pushed out a few months. Lennar came through and covered the extensions of our locked in interest rate, so we are very thankful for that.

Our journey with Lennar was a bitter sweet one. Our first visit to a Lennar office was met with a very rude and unprofessional agent who was very excited to sell to us and when he saw our DOB on our IDs quickly returned them and told us there was no home available and will be none anytime soon. We left and returned some other time with our agent to be greeted and welcome by an absolutely amazing Lennar agent, Ty. Tyrone walked us through the process and assisted in every step of the way until closing. We had a little bit of hiccups with the closing agents and loan officers over constantly requesting for the same documents over and over again. Of course, the military wasn’t making it easier for them either. When we moved in, the AC was not working and we contacted Lennar warranty service and until today, they have not shown up, we fixed the problem. Overall, everyone we met did their jobs but Tyrone went above and beyond to represent the Lennar brand while recognizing we are buying a home not a pen. With Lennar, it’s just about working with the right person because the brand itself has so much to offer. ... More

I am definitely encouraging my friends and family to go for Lennar only because of thier quality work/products/materials. The down side of Lennar builder is that you won't get the house whatever they have intial clousing date. Keep in mind the date will be revised 2-3 times and you will have to wait one-two months more.

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Our home is beautiful and the construction manager (Amanda) is very informative & helpful. But the sale agent, she was a little bit rude & not really care to give a good information when I first time visit model home. My another complaint is the drive way & side walk got cracks & damage not look really good. I have to fix my own. Overalls, we love the house, especially the kitchen.

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

The Lennar work family ate very nice. As for as my home. I not to happy on how they respond to issues. I prefer phone call instead of emails if I have a service request. My kitchen light is hanging down, my bathroom plug doesn't work, and water stands in my yard for days after it rains cause I don't have a good run off system. I'm having this issue after month of moving in. They are great people but I'm not too impressed by the quality of my home.

Three words. L. O. L.

While construction was delayed 15 days, the end result was sloppy work. Water bottles were found under our sod, detail paint was not completed. Lawn grading below par. Little attention to detail all around home, inside and out.

Felt like we were lied to during the entire build process.

For poor service and attention to details from Lennar lender. Made several mistake and miscommunications throughout throughout the process. Myself who is in the financial industry and worked as a Mortgage specialist found this process to be very difficult with horrible communication. After closing we arrive back to the home to find the contractors from next door tracking mud in the home eating. They had finger prints on the wall and etc. when I contacted the builder they stated “Lennar never marked the house as sold”. So the contractors were hanging out listening to music during there lunch break in my new home. As I don’t think that justify why we had to move into a now dirty home with marks and dings throughout. We found several issues that weren’t fixed following the walk through and inspection that created a long process for us to try and get completed. This was no where near a pleasant home purchasing processes. ... More

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!