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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 798 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

798 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Value 3.8

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Lennar - Pros : The home was delivered on time.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2022
  • Dallas, TX

Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - I moved in for almost 2 months and still waiting to finish up

  • Philip M.
  • Verified HomeBuyer
  • February 08, 2022
  • Crandall, TX

I moved in for almost 2 months and still waiting to finish up some work. Don't know if they will do it.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - My appliances are cheap, there is no outside vent for the microwave,

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2022
  • Princeton, TX

My appliances are cheap, there is no outside vent for the microwave, No garage opener, I have to lift the door myself. No patio of any kind. calking and pain could have been a little better, a tthe end, I just couldn't split hairs anymore. Just not what I expected for a brand new home,

Total Score 3


Quality 3

Trustworthiness 3

Value 1

Responsiveness 3

The model was not the same

  • Manuel B.
  • Verified HomeBuyer
  • January 17, 2022
  • Princeton, TX

When we got the house it was not the same model and the restrooms were different. The material that they use for the shower is a waterproof Sheetrock and they glue a piece of Sheetrock to put shampoo on it and it did not stay that long , it fell the second time we used the shower and that happened to both restrooms.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - The home was cheaply built

  • Mary Z.
  • Verified HomeBuyer
  • January 15, 2022
  • Ennis, TX

The home was cheaply built

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Overall not happy with the quality of the work.

  • Ivan H.
  • Verified HomeBuyer
  • January 12, 2022
  • Crandall, TX

Overall not happy with the quality of the work.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Get everything in writing and double check everything

  • Charles R.
  • Verified HomeBuyer
  • January 12, 2022
  • Anna, TX

Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Lack of communication forrepairs

  • Monna K.
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

I passed on the first request to do a survey. I am tired of waiting for the drain to be put in. I am the one hounding your person because she does not get back in a timely manner. I NEED TERRI TO GET THE JOB DONE. ITS BEEN MONTHS. I AM TIRED OF EXCUSES.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Work crews are/were unprofessional and poorly managed.

  • Deborah B.
  • Verified HomeBuyer
  • January 06, 2022
  • Princeton, TX

Construction supervisor was impertinent and rude; workers without necessary skills were pulled from other crews to complete work - which was then poorly done. Replacements/substitutions made due to supply chain issues were NOT even close to "equal to or better than the model", as promised.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Issues

  • Sarah S.
  • Verified HomeBuyer
  • December 14, 2021
  • Celina, TX

So many things don’t work or break so quickly. I’ve been waiting forever to get my front door fixed because I can’t unlock it so I can’t even open my front door. It’s ridiculous.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Reasonable, but expect delays in the response time on warranty

  • Kyle M.
  • Verified HomeBuyer
  • December 07, 2021
  • Royse City, TX

Reasonable, but expect delays in the response time on warranty repairs

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

The home was rushed and the builder was not checking the contractors work. It is a nice home for the value and some may have different experience than me - but...

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Forney, TX

Make certain everything is done right before you sign off with the quality assurance person. Once you sign that and then you close, you have warranty to deal with. Warranty has been horrible to deal with. They can only complete one item at a time. I wish my Home buying experience would have been better.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Builder needs to care about what they build

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2021
  • Princeton, TX

I feel like the builders rushed through the process and no one actually walked thru the home to verify the work was done properly. I had so many problems with this home after moving into it . Things are finally in an ok place , but now there is already cosmetic issues on the exterior. It’s only been 3 months since I moved in and repair needs to be done to that

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 5

Lennar - Please do your do due diligence to make sure grading is up to

  • Teresa S.
  • Verified HomeBuyer
  • August 09, 2021
  • Crandall, TX

Please do your do due diligence to make sure grading is up to par still having issues

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Not satisfied with issues that have not been fixed

  • Darrel F.
  • Verified HomeBuyer
  • June 29, 2021
  • Fate, TX

Not satisfied with issues that have not been fixed

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Quality and responses not as good as expected

  • Nageh E.
  • Verified HomeBuyer
  • April 07, 2021
  • Princeton, TX

Quality and responses not as good as expected

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Please place signs near the field area for dog owners. Concerning disposal,

  • Victoria B.
  • Verified HomeBuyer
  • February 09, 2026
  • Princeton, TX

Please communicate association fees are paid twice a year.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Disappointed

  • Carla E.
  • Verified HomeBuyer
  • September 03, 2025
  • Forney, TX

The home buying process was some what easy. But the home was poorly put together. The caulking throughout the home was poorly done. The weather stripping around the doors is spotty. I've had problems with the breaker box, dishwasher, and outlets, and no utility closet. Jusr 3 bedrooms, 2 barhs. I have no doorbell, no shower door, and no towel bars. The worst part is that my neighborhood is accepting Section 8. Which is something I heard that Lennar approves of. I never would have purchased a home through Lennar if I had this information upfront. Lessons have been learned. Do your ...

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Many workmanship problems.

  • Joseph N.
  • Verified HomeBuyer
  • August 17, 2022
  • McKinney, TX

Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.

Lennar responded:
Hi Joseph, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow up on you. – Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Great sales experience horrible repairs

  • Angel G.
  • Verified HomeBuyer
  • June 14, 2022
  • Forney, TX

This home was not built for me. I ended up buying this house but shared the issues with the home. The simplest issues where fixed partially. They caulked and painted the split door frame. When they painted they closed the doors so when I opened them the paint came off the doors. The cleaning crew was horrible. There are paint specs all over the quartz. The bathrooms and shelves are covered with paint and saw dust. The joint compound for the drywall on my ceiling has bubbled up. These are the things they need to fix and haven’t. Construction manager office is in front of me and when he sees ...

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - Honestly don’t know where to begin.

  • Joshua B.
  • Verified HomeBuyer
  • January 25, 2022
  • Crandall, TX

Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.

Total Score 3


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - Everything we were promised didn’t happen

  • Sarah M.
  • Verified HomeBuyer
  • January 19, 2022
  • Ennis, TX

Everything we were promised didn’t happen

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Walk thru was fast and not complete.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Crandall, TX

Walk thru was fast and not complete. Many exceptions to close. I was given the wrong key when I closed. People were working on my home after I CLOSED without permission from me. My garage just got fixed 3 plus months later. The light switch to my laundry room is behind the door. With all that being said, I know nothing is perfect. I recommend a very thorough walk thru.

Total Score 3


Quality 3

Trustworthiness 2

Value 1

Responsiveness 1

Everything went well with the exception of my Lennar Rep

  • Andy C.
  • Verified HomeBuyer
  • May 17, 2024
  • Crandall, TX

I had a pleasant experience with my construction manager and my warranty tech that met me on site and explained everything to me. They both wonderful and only because of them, would I rate this super high. The absolute worst part of this experience was my Lennar Sales Rep. Martha didn't really explain anything I had asked her to. She just gave me the basic information and showed me the house. Thankfully, when I went to a different Lennar Sales Rep (Princeton Lennar was amazing!) the week before that explained everything very well and took care of me. I just wasn't approved for the house ...

Lennar responded:
Good afternoon Andy,

Thank you for sharing the good and the bad. All feedback is welcomed and appreciated and we consider it a gift!

We are happy to hear you had an amazing experience with the Construction Manager and Customer Care Rep (Warranty).

If you ever encounter any warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Not bad, but not great.

  • Larry M.
  • Verified HomeBuyer
  • July 09, 2025
  • Ennis, TX

We had a very long drawn out purchasing experience through the loan application, both the FHA and Lennar’s conventional loan people. They were very impatient when they wanted information but otherwise slow in keeping us informed as to what was happening. They asked for information that was none of their business and eventually told me that if I did not give them the information that the loan would not be approved. This process took weeks. I went to a bank and got an approval with 4 days. After move in, I (a former builder) found that there were house framing studs missing in places where it ...

Lennar responded:
Thank you for sharing your experience, Larry. We are sorry to hear that your homebuying process did not meet your expectations.

We also regret to hear that concerns about the framing were found after move-in. We encourage you to reach out to your local Customer Care Team by submitting any warrantable concerns through your Lennar account. This ensures your concerns are properly documented and directed to the appropriate team for review and follow-up.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5