Lennar Reviews in Dallas, TX

I had a horrible experience with Lennar. The communication was horrible. I received "update" emails for the building process but, it was not correct. The building process was about 2 weeks behind from what the emails were saying was done/ to be done that week. During the scheduled "closing" week, I received communication from the Lennar team threatening to cancel the contract because I was not using their Lender. THE HOUSE WAS NOT CLOSE TO FINISH at the time of. They expected us to do a walk-through of an unfinished house that did not even have power or water running. They even forgot to install a window. I had to notify them of this error. Once the house was completely finished almost two weeks later, the house looked great, but I definitely would not rebuy with this builder. 4/10 would recommend. ... More

The main issue my wife and I had with lennar was the lack of communication during closing from the loan officer, loan processor and a little bit from the sales rep. Important things were not communicated to me, which complicated the closing a bit. Luckily my real estate agent was able to guide us and help us. At closing, we found several other people complaining about the same issues. The only thing that saves lennar from 1 star is Bill, who did the walk through with us. He was more than helpful.

Dont even respond to emails.

Return calls are horrible!

Not a very good experience..

The final handover team, was very rude and absolutely not professional. They treated as if we had no other options in the market, other than Lennar. I will share my experience with my fellow home buyers so that they can be prepared. Your ground staff needs to be trained.

The underwriting process was a complete mess. My close date had to be moved because of this. The underwriter and processor were so difficult to work with, I got approved a day before closing. The processor would not answer calls or emails and would keep requesting for the same document even though it had been uploaded multiple times. She would not call to clarify or nothing. The people in the office gave me a hard time, they were no help in getting the mail key and kept referring me to usps. I had to report the matter to higher ups to get the mail box issue fixed. Since moving in, I have had terrible red ant issues, the house is not properly sealed and red ants be coming in the house through the cracks in the wall/foundation. I have had to get pest control to come spray the house exterior and interior. The back of the gas burner had a massive hole that was not properly sealed and this was another entry for ants. The baseboards were not properly sealed too and ants were coming out of baseboard/trims and I had to seal them myself. I can imagine the amount of damages the ants will do behind the trim. The only good thing about the house is the amount I paid for it, everything else is just below average. ... More

Very poor craftsmanship.A few things already broke and we've only been in a little over a month. They stated that certain repairs had been done when they didn't. Poor materials used. Very poor roof craftsmanship. At closing they only gave us an envelope with a few papers instead of a full packet with copies of everything. 2 months in and we still don't know how to pay our HOA. No one ever informed us. Their new home orientation process is horrible. They don't do blue tape, instead they have to take pictures of everything which takes forever. Overall just not a pleasant experience.

The homes are not built with very high quality materials and they haven't installed with care, if you miss something in your home orientation, it's probably not covered by warranty and it will be your responsibility. I had issues with carpet and floor installation and they are not covered by warranty and I have to hire some people to fix my brand new house carpet.

Processing team were always late in updating me especially the closing never told me till I called the office. Very poor communication

Though the process was relatively quick the communication throughout the entire process needs work. I did have a third party inspection on my home and thankfully it was mostly cosmetic issues but there was a lot of sloppy work done on the home and some of it had to be redone prior to closing. The concrete driveway and sidewalks are sub-par and very sloppily done. They did a bad patch job where they chipped the concrete when removing the forms. They left bits of concrete on the sidewalks and curbs and it looks like a very sloppy job. The entire neighborhood looks this way. Also, when I was finally given my keys and went to my home as a homeowner for the first time there was trash and debris in my yard. There were nails, dried mud and debris in my driveway and the approach to my driveway. When I asked the salesman if they were going to clean it up he told me probably not so I had to do it myself to prevent me or my guests from getting nails in our tires. This was completely unacceptable in my opinion. I would recommend any new home buyer to get a third party inspection prior to purchasing your home. Lennar builders put these homes up quickly and do not concentrate on the quality of work only the quantity, in other words get it done as fast as you can no matter what and hopefully no one will notice. ... More

Felt like we were lied to during the entire build process.

Not understanding how they sold my loan to another finance company after I told them before they do that let me know and I will go to my credit union that was very unprofessional once they got the money for the house they didn't care about nothing else

Get an inspector and make sure Lennar fixes all issues found BEFORE closing. Lennar will find every excuse to not resolve any issues after the deal is done, even with the one year warranty

The sales person was not helpful at all, most of the time she doesn't answer back or for the few times she did she was giving wrong information, my new neighbor had the same issue as well. Otherwise some of the floors in the house are not well leveled and also I fund some studs and trush buried under the sod and makes me question the quality of work and not trust your company. One good thing, the QA person who was in the final walk-through inspection was knowledgeable and had a good attitude.

After purchasing a home, it has ALWAYS been courteous of the sales/realtor to leave a gift basket especially since we are moving from out of state. We didn’t even receive a folder of suggested services. Our pipe burst within the first week we moved in and flooded the laundry and bedroom to where the carpet had to be replaced. That got fixed with 3 weeks of being inconvenienced. The sewer manhole is bubbling with sewage to the point where huge trucks are emptying it on a daily basis. We are inconvenienced AGAIN. There is a LACK of Professionalism and Communication. I would NOT recommend this experience to anyone. ... More

So there’s a reason all the inspectors have a running joke about Lennar homes- because the blue tape walkthroughs are a joke. An entire cabinet in my kitchen is currently cracked completely in half. They installed it that way! The paint on my walls chips off if a fly lands on it. The workers are loud, messy, and lazy. There’s no standards on who they will hire as long as they do it fast, Lennar doesn’t care. My lawn is full of sunflowers from workers spitting seeds everywhere and construction trash is constantly in my yard. The “landscaping” is awful- the 3 bushes they planted are completely dead. Crunchy and dead upon arrival. The grout is unsealed & stains easily. The shower both pools up water and leaks! Yippee! My dishwasher was installed crooked so it leaks if I use it. I’m pretty sure there’s no insulation in the walls, as I removed a towel hook from the wall, the drywall crumbled and presented a huge hole where no insulation was present. It’s just… not even a cheap home by any means and you sure as heck have no quality control whatsoever. Just sucks this is the biggest purchase of my life so far and it’s worse than a manufactured home. ... More

Poor quality material, I requested a paper copy of the HOA bylaws, I was told by the HOA that LENNAR Title should provide that to me. Traci ignored all my calls regarding that. When I purchased my home from first Texas the HOA package was given to me on the day of closing. Money ain’t everything, no one cares about customer satisfaction

Some person has bad attitude while going to closing process.

There was no effort to make the new home buying experience nice. I have bought 4 other new homes and this experience was the worst by a long shot. Additionally, the quality of the home is very poor, from appliances to dry wall work to doors not closing properly.

Many things in my home is not in working condition or damaged. I am still struggling to get them fixed even when I notified the problem before closing.

From two weeks after signing the purchase agreement, you can see the disorganization. The sales consultant was disorganized, inattentive, and unprofessional. Communication between loan officer, title company and sales consultant is non existent. No one knew when anything was happening until I told them. Upon completing the walkthrough we saw how messy and dirty Lennar kept everything. Trash everywhere. There is still some items under our carpet that we can feel with our feet when walking across the floor. The walls are bowing so much even guests realize. The grass/ soil is littered with plastic, brick, and nails when digging to change a sprinkler head. My home insurance was cancelled because the title company did accurately record what insurance company I was using. So I had to pay out of pocket for my insurance policy after realizing my insurance was cancelled and then get a check back from Lennars insurance team. Utter disaster and horrible experience. ... More

Communication fell off a cliff after purchase of home and could not contact team unless I physically drove out there. Deadlines were continuously missed and since moving in there have been many things falling apart that should not be. Trim is falling off, there are cracks EVERYWHERE in the drywall, we are still missing pieces to our home, our dishwasher broke the first time we used it and weve been told it will be months before it can be fixed. We moved into a new home to minimize issues with repair but every weekend we are fixing something that is broken. The only thing that makes this house enjoyable is who I spent it with but for the amount we spent the quality truly has missed the mark. Yes we did a walk through, but even with a walkthrough that took over an hour there was not enough time to catch the extent of the damages to the home even before we moved in. ... More

It’s not been a good experience. No one responds to work orders.

House wasn't even finished during walk through Work is done cheaply Exceptions to close took 3 months to finish Bill with warranty would set up appointments you couldn't attend so work wouldn't get done Don't buy with Lennar