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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 896 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

896 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

View Homes

Customer Reviews

Disorganized and didn’t feel valued

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2022
  • McKinney, TX

When we were first shown our Lennar home, we were very eager and excited about the home and the neighborhood. We signed our contract in October and we’re told our closing date would be December. I understand that there are supply chain issues and other things out of Lennar’s hands that caused a delay in building, but we did not close on our house until the end of April. Lennar’s communication (or lack there of) with us and our real estate agent was absolutely terrible. We were given 5 different closing dates, yet did not find out until the week of, that our closing date had been pushed with ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Beverly

  • Beverly B.
  • Verified HomeBuyer
  • June 14, 2022
  • Princeton, TX

Great experience overall! Fourth home, second new construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales experience horrible repairs

  • Angel G.
  • Verified HomeBuyer
  • June 14, 2022
  • Forney, TX

This home was not built for me. I ended up buying this house but shared the issues with the home. The simplest issues where fixed partially. They caulked and painted the split door frame. When they painted they closed the doors so when I opened them the paint came off the doors. The cleaning crew was horrible. There are paint specs all over the quartz. The bathrooms and shelves are covered with paint and saw dust. The joint compound for the drywall on my ceiling has bubbled up. These are the things they need to fix and haven’t. Construction manager office is in front of me and when he sees ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Hill of Crown Ridge Location and 3 Car garage

  • Srinivas K.
  • Verified HomeBuyer
  • May 31, 2022
  • Frisco, TX

I bought inventory home from hills of crown ridge, until sales and contract signing I have no issues, but walkthrough and finishing the issues reported will not be honored and builder just say he fixed everything.. due to the market craziness we have to accept everything, even after closing if any issues are reported they will not fix them, customer service is so pathetic

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Clarity and the responsiveness

  • Sunil J.
  • Verified HomeBuyer
  • May 31, 2022
  • Forney, TX

They are responsive is anything we ask and excellent customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone has been great.

  • Elizabeth H.
  • Verified HomeBuyer
  • May 31, 2022
  • Fort Worth, TX

Everyone has been great. Love Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Faiza S.
  • Verified HomeBuyer
  • May 26, 2022
  • Little Elm, TX

The entire team is wonderful from Agent to closing Agent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth Buying Experience

  • Arrel D.
  • Verified HomeBuyer
  • May 24, 2022
  • Forney, TX

This was our first time ever buying a home, and we are glad and blessed having worked with the Lennar team for Overland Grove in Forney, TX. Scott, my Lennar agent was really instrumental throughout the entire process, he made sure I received weekly updates and was always welcoming if I had any questions about the build status. The entire loan team was also great, they communicated everything well making sure I am always updated with the loan application. I would definitely recommend Lennar to friends and family!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Ty was very consistent with what they offer and what he promise,

  • Winona B.
  • Verified HomeBuyer
  • May 24, 2022
  • Crandall, TX

Ty was very consistent with what they offer and what he promise, he deliver on. I told him what I would like, how many bedrooms, bathrooms etc and a price range. He show me some models and allow me to visit the sites under different phase of construction, before i made a final selection. Overall, I am very, very happy with my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

N/A

  • Rudy P.
  • Verified HomeBuyer
  • May 24, 2022
  • Anna, TX

Quality control must inspect the house before buyers do a walk through. And also make sure all appliances are working properly. And show them how to operated.

Lennar responded:
Hi Rudy, thank you for taking time to share a review. We appreciate your feedback and will be sure to pass this on to the team. If there are ever any items that need further attention, please let our team know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Best sales rep ever

  • Debra F.
  • Verified HomeBuyer
  • May 24, 2022
  • Princeton, TX

Buying a house isn't always the easiest thing to do but knowing that our sales rep, Trent, was on our side definitely made a difference. He was incredibly attentive to our needs throughout the entire process. He emailed us progress reports and made sure we were informed of everything going on. When problems arose (which is bound to happen in this type of process) Trent made sure everything was taken care of. He's the best and I don't know what we would've done without him.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lies on top of lies

  • Nebiyu S.
  • Verified HomeBuyer
  • May 20, 2022
  • Little Elm, TX

First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home

Lennar responded:
Hi Nebiyu, thank you for sharing a review. We are sorry to hear about the poor communication you received during the purchase of your new home and subsequent repairs that have been required. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Not able to lock the price and lock the rate.

  • Nhut N.
  • Verified HomeBuyer
  • May 17, 2022
  • McKinney, TX

Not able to lock the price and lock the rate.

Lennar responded:
Hi Nhut, thank you for sharing a review. We are sorry to hear about the frustrations you faced when purchasing your new home. If there are ever any items that need further attention, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Very caring, proud of her workmanship, puts things in the house that makes it easy to live in>

  • Gwendolyn K.
  • Verified HomeBuyer
  • May 17, 2022
  • McKinney, TX

everything was good. anything at the walk through that was wrong was fixed right away. Then we did finial walk through. everything was fixed that was wrong. We have had 4 other houses but this is our first new home. It feels really good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Difficult Process

  • Angela Y.
  • Verified HomeBuyer
  • May 17, 2022
  • Princeton, TX

In beginning everything was good and the seller Carson was amazing, after that it was so complicate. I had other company to do all relative to the mortgage and I decide do it with Lennar and that was like nightmare. then when I was in the end of process I went to do the walk in, and I was let them know what need to be fixed, the lady how was with me answer " you have to understand this is a production house" I don't know if the mean it is the cheaper house, don't ask for to much, anyway for a production house, they should offer good quality, and better costumer service.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Everything was done professionally.

  • Chinh N.
  • Verified HomeBuyer
  • May 17, 2022
  • Fate, TX

Everything was done professionally. Very satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I would recommend to friends!

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Forney, TX

I would recommend to friends!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

It's good to buy

  • Samson D.
  • Verified HomeBuyer
  • May 10, 2022
  • Forney, TX

Lennar home are good but they use some cheap material like a home stove , microwave and dishwasher they look like an Apartment, garage no paint kitchen no access to open the window no vent for a microwave, you need little work after you buy the house overall the house is Good

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

The quality and friend sales office.

  • Hunter W.
  • Verified HomeBuyer
  • May 03, 2022
  • Fate, TX

I will definitely recommend my friends to buyer new homes from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It has been 1 month that we have moved-in, but we have had 3

  • Hamid F.
  • Verified HomeBuyer
  • May 02, 2022
  • McKinney, TX

It has been 1 month that we have moved-in, but we have had 3 flat tires, which I had to change 2 of tires due to nails inserting side wall of my tires. The construction team must stop dropping nails in the sidewalk and street / in front my driveway. I would like to be compensated for my cost impact.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Pros : The home was delivered on time.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2022
  • Dallas, TX

Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Chad and Ray were both incredible on the buy and also resolving

  • Darren N.
  • Verified HomeBuyer
  • April 28, 2022
  • Dallas, TX

Chad and Ray were both incredible on the buy and also resolving any small issues and we are living in our dream house now thanks to both of them making it a dream experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I like Lennar, its good.

  • Abul M.
  • Verified HomeBuyer
  • April 26, 2022
  • Princeton, TX

I have good experience with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We can trust the property

  • Venkata E.
  • Verified HomeBuyer
  • April 26, 2022
  • Little Elm, TX

Everything looks good. But builder is not allowed to customize anything while building the home. Small changes are also not allowed. If they allowed customization, it will be so great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The house was great but workmanship is poor specially in Sheetrock

  • Mike N.
  • Verified HomeBuyer
  • April 26, 2022
  • Little Elm, TX

The house was great but workmanship is poor specially in Sheetrock and painting. Hopefully they look into it and make it better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3