Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Lies on top of lies
- Nebiyu S.
- Verified HomeBuyer
- May 20, 2022
- Little Elm, TX
First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home
Lennar responded:
Hi Nebiyu, thank you for sharing a review. We are sorry to hear about the poor communication you received during the purchase of your new home and subsequent repairs that have been required. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Not able to lock the price and lock the rate.
- Nhut N.
- Verified HomeBuyer
- May 17, 2022
- McKinney, TX
Not able to lock the price and lock the rate.
Lennar responded:
Hi Nhut, thank you for sharing a review. We are sorry to hear about the frustrations you faced when purchasing your new home. If there are ever any items that need further attention, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Very caring, proud of her workmanship, puts things in the house that makes it easy to live in>
- Gwendolyn K.
- Verified HomeBuyer
- May 17, 2022
- McKinney, TX
everything was good. anything at the walk through that was wrong was fixed right away. Then we did finial walk through. everything was fixed that was wrong. We have had 4 other houses but this is our first new home. It feels really good.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Difficult Process
- Angela Y.
- Verified HomeBuyer
- May 17, 2022
- Princeton, TX
In beginning everything was good and the seller Carson was amazing, after that it was so complicate. I had other company to do all relative to the mortgage and I decide do it with Lennar and that was like nightmare. then when I was in the end of process I went to do the walk in, and I was let them know what need to be fixed, the lady how was with me answer " you have to understand this is a production house" I don't know if the mean it is the cheaper house, don't ask for to much, anyway for a production house, they should offer good quality, and better costumer service.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Everything was done professionally.
- Chinh N.
- Verified HomeBuyer
- May 17, 2022
- Fate, TX
Everything was done professionally. Very satisfied!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I would recommend to friends!
- Anonymous
- Verified HomeBuyer
- May 10, 2022
- Forney, TX
I would recommend to friends!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
It's good to buy
- Samson D.
- Verified HomeBuyer
- May 10, 2022
- Forney, TX
Lennar home are good but they use some cheap material like a home stove , microwave and dishwasher they look like an Apartment, garage no paint kitchen no access to open the window no vent for a microwave, you need little work after you buy the house overall the house is Good
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
The quality and friend sales office.
- Hunter W.
- Verified HomeBuyer
- May 03, 2022
- Fate, TX
I will definitely recommend my friends to buyer new homes from Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It has been 1 month that we have moved-in, but we have had 3
- Hamid F.
- Verified HomeBuyer
- May 02, 2022
- McKinney, TX
It has been 1 month that we have moved-in, but we have had 3 flat tires, which I had to change 2 of tires due to nails inserting side wall of my tires. The construction team must stop dropping nails in the sidewalk and street / in front my driveway. I would like to be compensated for my cost impact.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Pros : The home was delivered on time.
- Anonymous
- Verified HomeBuyer
- May 02, 2022
- Dallas, TX
Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Chad and Ray were both incredible on the buy and also resolving
- Darren N.
- Verified HomeBuyer
- April 28, 2022
- Dallas, TX
Chad and Ray were both incredible on the buy and also resolving any small issues and we are living in our dream house now thanks to both of them making it a dream experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I like Lennar, its good.
- Abul M.
- Verified HomeBuyer
- April 26, 2022
- Princeton, TX
I have good experience with Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We can trust the property
- Venkata E.
- Verified HomeBuyer
- April 26, 2022
- Little Elm, TX
Everything looks good. But builder is not allowed to customize anything while building the home. Small changes are also not allowed. If they allowed customization, it will be so great.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - The house was great but workmanship is poor specially in Sheetrock
- Mike N.
- Verified HomeBuyer
- April 26, 2022
- Little Elm, TX
The house was great but workmanship is poor specially in Sheetrock and painting. Hopefully they look into it and make it better.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar - Left paint on the floor, windows are off, had to get cabinets
- Haley M.
- Verified HomeBuyer
- April 19, 2022
- Fate, TX
Left paint on the floor, windows are off, had to get cabinets redone.
Lennar responded:
Hi Haley, thank you for sharing this review. We want to apologize for the issues you have experienced with the finishing quality of your new home. If there are any items that need further attention, please let us know at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - Love my new home.
- Dora W.
- Verified HomeBuyer
- April 19, 2022
- Princeton, TX
Love my new home. Kristian was amazing to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - can provide more quality based homes.
- Sanjeev B.
- Verified HomeBuyer
- April 19, 2022
- Little Elm, TX
can provide more quality based homes. Once the house is signed, we need to take care of all the issues. Quality of house is not that much appreciated. When I put up same question, they mentioned its human build and mistakes will happen, which was not expected. Final inspection should be done by team and identify issues and close it before customer do it.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Communication between Lennar and the customer ID great
- Jelica J.
- Verified HomeBuyer
- April 19, 2022
- Forney, TX
Communication between Lennar and the customer ID great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pkg I’mg I’mg I’m GM V
- Galen E.
- Verified HomeBuyer
- April 12, 2022
- Anna, TX
B B I’ll B I’llh h HB N
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process all over
- Delilah M.
- Verified HomeBuyer
- April 07, 2022
- Fate, TX
Best decision we ever made!! At tentative customer service, best service over all
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
NOT THE BEST PRODUCT FOR THE VALUE AT ALL
- Sonia T.
- Verified HomeBuyer
- April 07, 2022
- Princeton, TX
My experience is not the best overall. I will say the our salesman and our closer / finance gentleman were extremely attentive and went 100% out of their way. They were the ONLY reason I didn't walk away and stayed with the homebuilder. I have owned a Lennar home before and my previous husband actually was a construction manager for them so I know the product very well. I have also owned a DR Horton, Antares and a Highland. Lennar is by far has the spottiest workmanship, esp. now, not like before. I don't want to hear nor care about the pandemic, that does not mean that the workmanship ...
Lennar responded:
Hi Sonia, thank you for taking the time to share this detailed review. We are very sorry to hear about the numerous frustrations and issues you have faced with your new home. You are correct, the pandemic should not impact the quality of your build, so we do want to apologize for the headaches this has caused. If there are any items that need further attention, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 3
Lennar - Love the quality of workmanship!
- Zemin Z.
- Verified HomeBuyer
- April 05, 2022
- Princeton, TX
Love the quality of workmanship!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The people
- James S.
- Verified HomeBuyer
- April 05, 2022
- Ennis, TX
Each person we have work with has been outstanding
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Nice floor plan spacious house and very nice community
- Hinaben S.
- Verified HomeBuyer
- April 05, 2022
- Forney, TX
According to prices it’s very nice and nice location right next to highway 80
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
My sales Agent Tami what a great sales person.
- Kenneth P.
- Verified HomeBuyer
- March 29, 2022
- Ennis, TX
This builder builds nice structured homes with a really beautiful design, Very comfortable and cozy.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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