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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 903 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

903 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

View Homes

Customer Reviews

The quality and friend sales office.

  • Hunter W.
  • Verified HomeBuyer
  • May 03, 2022
  • Fate, TX

I will definitely recommend my friends to buyer new homes from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It has been 1 month that we have moved-in, but we have had 3

  • Hamid F.
  • Verified HomeBuyer
  • May 02, 2022
  • McKinney, TX

It has been 1 month that we have moved-in, but we have had 3 flat tires, which I had to change 2 of tires due to nails inserting side wall of my tires. The construction team must stop dropping nails in the sidewalk and street / in front my driveway. I would like to be compensated for my cost impact.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Pros : The home was delivered on time.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2022
  • Dallas, TX

Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Chad and Ray were both incredible on the buy and also resolving

  • Darren N.
  • Verified HomeBuyer
  • April 28, 2022
  • Dallas, TX

Chad and Ray were both incredible on the buy and also resolving any small issues and we are living in our dream house now thanks to both of them making it a dream experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I like Lennar, its good.

  • Abul M.
  • Verified HomeBuyer
  • April 26, 2022
  • Princeton, TX

I have good experience with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We can trust the property

  • Venkata E.
  • Verified HomeBuyer
  • April 26, 2022
  • Little Elm, TX

Everything looks good. But builder is not allowed to customize anything while building the home. Small changes are also not allowed. If they allowed customization, it will be so great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The house was great but workmanship is poor specially in Sheetrock

  • Mike N.
  • Verified HomeBuyer
  • April 26, 2022
  • Little Elm, TX

The house was great but workmanship is poor specially in Sheetrock and painting. Hopefully they look into it and make it better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Left paint on the floor, windows are off, had to get cabinets

  • Haley M.
  • Verified HomeBuyer
  • April 19, 2022
  • Fate, TX

Left paint on the floor, windows are off, had to get cabinets redone.

Lennar responded:
Hi Haley, thank you for sharing this review. We want to apologize for the issues you have experienced with the finishing quality of your new home. If there are any items that need further attention, please let us know at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Love my new home.

  • Dora W.
  • Verified HomeBuyer
  • April 19, 2022
  • Princeton, TX

Love my new home. Kristian was amazing to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - can provide more quality based homes.

  • Sanjeev B.
  • Verified HomeBuyer
  • April 19, 2022
  • Little Elm, TX

can provide more quality based homes. Once the house is signed, we need to take care of all the issues. Quality of house is not that much appreciated. When I put up same question, they mentioned its human build and mistakes will happen, which was not expected. Final inspection should be done by team and identify issues and close it before customer do it.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Communication between Lennar and the customer ID great

  • Jelica J.
  • Verified HomeBuyer
  • April 19, 2022
  • Forney, TX

Communication between Lennar and the customer ID great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pkg I’mg I’mg I’m GM V

  • Galen E.
  • Verified HomeBuyer
  • April 12, 2022
  • Anna, TX

B B I’ll B I’llh h HB N

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process all over

  • Delilah M.
  • Verified HomeBuyer
  • April 07, 2022
  • Fate, TX

Best decision we ever made!! At tentative customer service, best service over all

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

NOT THE BEST PRODUCT FOR THE VALUE AT ALL

  • Sonia T.
  • Verified HomeBuyer
  • April 07, 2022
  • Princeton, TX

My experience is not the best overall. I will say the our salesman and our closer / finance gentleman were extremely attentive and went 100% out of their way. They were the ONLY reason I didn't walk away and stayed with the homebuilder. I have owned a Lennar home before and my previous husband actually was a construction manager for them so I know the product very well. I have also owned a DR Horton, Antares and a Highland. Lennar is by far has the spottiest workmanship, esp. now, not like before. I don't want to hear nor care about the pandemic, that does not mean that the workmanship ...

Lennar responded:
Hi Sonia, thank you for taking the time to share this detailed review. We are very sorry to hear about the numerous frustrations and issues you have faced with your new home. You are correct, the pandemic should not impact the quality of your build, so we do want to apologize for the headaches this has caused. If there are any items that need further attention, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 3

Lennar - Love the quality of workmanship!

  • Zemin Z.
  • Verified HomeBuyer
  • April 05, 2022
  • Princeton, TX

Love the quality of workmanship!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people

  • James S.
  • Verified HomeBuyer
  • April 05, 2022
  • Ennis, TX

Each person we have work with has been outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nice floor plan spacious house and very nice community

  • Hinaben S.
  • Verified HomeBuyer
  • April 05, 2022
  • Forney, TX

According to prices it’s very nice and nice location right next to highway 80

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

My sales Agent Tami what a great sales person.

  • Kenneth P.
  • Verified HomeBuyer
  • March 29, 2022
  • Ennis, TX

This builder builds nice structured homes with a really beautiful design, Very comfortable and cozy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Service is outstanding, whereas I cannot say outstanding the quality of home.

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Princeton, TX

From sales to closing to customers care service after closing, all the people that work here has great customer service. They are personable, attentive and responsive. First of all, I do appreciate that the house came with extra perks that I didn’t expect or known not to be included if you would be buying a custom home, like blinds and tech package is awesome. The different packages and layout is very thoughtful. I can’t wait for the community to be fully finish with amenities. It may be my particular home and I don’t know about the other homes, I expected the physical manifestations of ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

A tough time to buy

  • Alise R.
  • Verified HomeBuyer
  • March 17, 2022
  • McKinney, TX

Customer service on the builder side was seriously lacking. I expected it to take longer than estimated to build, but the roadmap was unclear and timeline changed so many times and took twice as long as the original estimate for close. My issue was really with how unclear the process was in terms of next steps and the timeline of what was needed from me. For a company that has all of the parts of the process able to be managed by Lennar businesses I had hoped they’re communication between building and lending for example would have been better. Overall, would I do it again? Maybe but not in ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - It’s not been a good experience.

  • Darlene S.
  • Verified HomeBuyer
  • March 16, 2022
  • Crandall, TX

It’s not been a good experience. No one responds to work orders.

Lennar responded:
Hi Darlene, thank you for this review. We want to apologize for the poor communication and response you have received for open work orders. If there is anything we can follow up on for you, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Enjoyed working with Elle buying the house and Ray the project manager

  • Joseph M.
  • Verified HomeBuyer
  • March 15, 2022
  • Dallas, TX

We had a very good buying experience - was straight forward and easy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Buying time

  • Felicia T.
  • Verified HomeBuyer
  • March 15, 2022
  • Ennis, TX

Craftsmanship is awesome. But, the make ready team is horrible. I've had to go back over a lot of missed items reported on walk through and still have some areas that were not touched.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not worth it

  • Julian C.
  • Verified HomeBuyer
  • March 15, 2022
  • Ennis, TX

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get ...

Lennar responded:
Hello Julian, thank you for taking the time to share your experience. We want to apologize for your disappointment with the quality of your new home and community. We are especially sorry to have left you surprised and dissatisfied after your move. If ever there are items we can assist you with, please don't hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar gets a lot right

  • Cheryl L.
  • Verified HomeBuyer
  • March 01, 2022
  • Princeton, TX

It's been nearly impossible to find an affordable home. I was relieved to find a new home in a new community. The house is designed well. With that said, the community has been largely built in the absence of an adequate infrastructure. Power goes out regularly. The community ammeneties are still not complete. Contractors are leaving footprints in the concrete and there seems to be no oversight into quality control in a number of areas. Construction sites are littered with bottles and cans and storm sewers are filled with garbage in construction areas. With that said, it is easy to report ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5