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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 666 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

666 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Lennar in Dallas Area

View Homes

Customer Reviews

The Builder is not Acceptible.

  • Leola W.
  • Verified HomeBuyer
  • September 13, 2022
  • Princeton, TX

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

Lennar responded:
Hi Leola and thank you for this review. We are sorry to hear your expectations have not been met. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Will never buy a Lennar home again!!

  • Nicole N.
  • Verified HomeBuyer
  • August 21, 2022
  • Princeton, TX

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

Lennar responded:
Hi Nicole, thank you for your review, we are sorry to hear your experience is far from what you expected. We always appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lies on top of lies

  • Nebiyu S.
  • Verified HomeBuyer
  • May 20, 2022
  • Little Elm, TX

First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home

Lennar responded:
Hi Nebiyu, thank you for sharing a review. We are sorry to hear about the poor communication you received during the purchase of your new home and subsequent repairs that have been required. If there are any items that still require additional follow up, please reach out to our team at corporatecustomercare@lennar.com, with any details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not worth it

  • Julian C.
  • Verified HomeBuyer
  • March 15, 2022
  • Ennis, TX

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get ...

Lennar responded:
Hello Julian, thank you for taking the time to share your experience. We want to apologize for your disappointment with the quality of your new home and community. We are especially sorry to have left you surprised and dissatisfied after your move. If ever there are items we can assist you with, please don't hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible buying experience. Poor building quality

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Crandall, TX

Company agent was not responsive and not helpful at all, Sometimes he was rude. Home came in poor quality material, Ac was not working in some homes, they did not refuse to fix it but they did not send someone so far. Some items were missing , we request it , they took 3 weeks to deliver it. Giving you excuse when you call them. They overpriced their by 6k in order to sell it, which is not legal. but they still charge it otherwise you can refuse to get it.

Lennar responded:
Hi, thank you for the review. We would like to apologize for the poor service and follow up you have received in your new home. If there is anything we can do to help going forward, please send us a detailed message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Never met my sales guy.

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Crandall, TX

Never met my sales guy. Wasted money on a flight after getting direction from the sales guy. The loan office gave poor customer service. I understand they are under pressure for year end closing but... not acceptable. Quality of the home build is below standards. Based on my overall experience I will never purchase Lennar

Lennar responded:
Hi, thank you for taking time to share a review. We are sorry to hear about the communication issues you had to face during the purchase of your new home. Additionally, we would like to apologize for any frustration caused by the quality of the finished product. If you have any items that need additional attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - I totally get we are I n a pandemic and things happen however.

  • Nicole C.
  • Verified HomeBuyer
  • January 19, 2022
  • Crandall, TX

I totally get we are I n a pandemic and things happen however. I believe the home I live in was built cheap and rushed. I was told the carpet was back order then all of sudden I have brown carpet with gray floors. Like seriously, everything else has a color match yet brown carpet is thrown in the mix. There were things incomplete during final walk thru and if I did not look as hard a lot of things would have went undone. There were spots of paint left all over the floor I was told it would be cleaned and of course it was not. I am having to call customer service due to things either are ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

  • Miguel B.
  • Verified HomeBuyer
  • January 19, 2022
  • Forney, TX

Very bad low peor decisión de mi vida

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The unbelievable lack of communication and integrity

  • David G.
  • Verified HomeBuyer
  • January 18, 2022
  • Princeton, TX

Sales experience was the worst. 4 closing dates scheduled in November and finally was shoved into November 30th. The dishwasher was not installed when I closed and took my keys. ealk through was cancelled 30 minutes before it was scheduled. I didn't show then I got a call from the sales person who calld me a liar that the appointment wasn't cancelled, even though I sent a screen shot of the email cancelling it. Didn't expect to get yelled at though from the sales person to get on the reschduled appointment. I just would like to vent my frustration but no one at Lennar cares. I wrote a ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Can’t believe lennar built houses like this very low quality,

  • Hardee S.
  • Verified HomeBuyer
  • January 12, 2022
  • Princeton, TX

Can’t believe lennar built houses like this very low quality, nothing is trusted if works for a year properly! The construction work is worth nothing very careless ppl working on these houses!! I just realized whatever they told me about my house quality was lie from the first person until last person I met!! It’s very sad! I had my inspector th at inspected my house and found lots of failures but no one from lennar stepped on to fix!!

Lennar responded:
Hi Hardee, thank you for taking the time to write a review. We are very sorry to hear about the number of issues and frustrations you have experienced with your new home. If there are any outstanding items that we could help provide follow-up, please send us a message at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst home buying experience

  • Benny B.
  • Verified HomeBuyer
  • January 11, 2022
  • Crandall, TX

Do not go with Lennar, if possible; that includes the Mortgage and builder. This was the worst home buying experience I could imagine. If you do, please have your own THOROUGH inspection for the home BEFORE you approach closing. We've been in our home for 4 months and have had repairs running for 2.5 of those months. We just discovered a leak from the outside water bib that has our bedroom carpet and outside bricks wet. Also, we received a call at 6:30PM the day before we closed that our closing cost was increasing, after the banks were closed. Our closing time was in the morning BEFORE banks ...

Lennar responded:
Hi Benny, thank you for sharing a detailed review of your experience. We want to apologize for the ongoing repairs you have faced with your new home. Additionally, we are very sorry to hear about the issues you faced during closing which understandably are extremely frustrating. If there are any items currently needing attention or in the future, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible craftsmanship and awful experience. Would not recommend

  • Janet G.
  • Verified HomeBuyer
  • December 28, 2021
  • Ennis, TX

I’ve had nothing but issues since before I moved in 4 months ago. I had a claim for my roof before I even moved in. There was paint on all my floors that they never cleaned until a month ago which was an exception to closing. I have mold in my kitchen that they keep saying is not mold. You wipe it down, it keeps coming back but there is water behind the cabinet where the mold is and they have to replace the cabinet because the back of it has buckled because of water damage because the pipe on the roof was crooked. My house is not like the model home and I have cheap boards up in my shower ...

Lennar responded:
Hi Janet, we greatly appreciate you taking the time to write this detailed review of your experience. We are extremely sorry to hear the list of items that needed to be addressed throughout your new home purchase. Additionally, we are disappointed to hear about the poor customer service you have received from the local team. If there is anything we can provide some follow-up and assistance, please contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - There were too many negative experiences.

  • Demitres C.
  • Verified HomeBuyer
  • November 30, 2021
  • Heartland, TX

There were too many negative experiences.

Lennar responded:
Hi Demitres, thank you for this review. We are sorry to hear about the number of negative experiences you have had with your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • Nicky K.
  • Verified HomeBuyer
  • September 22, 2021
  • Princeton, TX

Not to buy from you ever

Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor response and pressured into closing

  • Gopal G.
  • Verified HomeBuyer
  • July 01, 2019
  • Lantana, TX

Very poor and shoddy work. They forgot to add gas line in patio and did that the day of closing in a haphazard manner and not the way it was in the agreed plan. The dug the backyard and were not willing to reimburse anything. The fans started making noise the week after and they are not willing to fix or replace them. Their whole customer service is a charade and they try not to fix anything. When I refuse to sign off on a ticket I raised for Fan issue, they closed the ticket on their end saying the issue is fixed without any explanation. I was planning to recommend a couple of friends to ...

Lennar responded:
Hi Gopal, thank you for writing and letting us know about these issues with your home. We are sorry for any difficulties you have experienced. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, and we will review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - I gave my review.

  • John R.
  • Verified HomeBuyer
  • April 08, 2021
  • Crandall, TX

I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.

Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0