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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 903 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

903 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Lennar - The team should be more responsive on construction delays

  • Guijun G.
  • Verified HomeBuyer
  • January 25, 2022
  • Forney, TX

The team should be more responsive on construction delays

Lennar responded:
Hi Guijun, thank you for sharing a review. We want to apologize for the delays you experienced and follow up communication you received during the process. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Never met my sales guy.

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Crandall, TX

Never met my sales guy. Wasted money on a flight after getting direction from the sales guy. The loan office gave poor customer service. I understand they are under pressure for year end closing but... not acceptable. Quality of the home build is below standards. Based on my overall experience I will never purchase Lennar

Lennar responded:
Hi, thank you for taking time to share a review. We are sorry to hear about the communication issues you had to face during the purchase of your new home. Additionally, we would like to apologize for any frustration caused by the quality of the finished product. If you have any items that need additional attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The materials are very nice but some of them are not of good

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2022
  • Little Elm, TX

The materials are very nice but some of them are not of good quality. There was a lot of essential info missing from the orientation. For example, they never told us about the filter, how it needs to be replaced, How to operate the thermostats. etc.....

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Go some where else

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2022
  • Crandall, TX

No issues with the house. Other then maybe quality of appliances but every single person involved in trying to sell us this house was just a disaster. Not with the headaches

Lennar responded:
Hi, thank you for this review. We are sorry to hear about the issues you faced during the purchase of your new home. Going forward, if there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Very trustworthy and no suprises

  • Jamshid E.
  • Verified HomeBuyer
  • January 21, 2022
  • Little Elm, TX

As a first time home buyer, I had read a few concerning issues other buyers had with the different builders (nothing on Lennar). I was assured by Lennar they do not work like the other builders that have been associated with those horror stories. I can say Lennar was transparent and upfront the whole way. I'm definitely happy with choice of going with Lennar and do not have any buyers remorse.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Sell representive Ann is kind and friendly.

  • Chao W.
  • Verified HomeBuyer
  • January 20, 2022
  • Little Elm, TX

Sell representive Ann is kind and friendly. Few issues in construction area but responsib getting fixed.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Friendliness

  • Michelle M.
  • Verified HomeBuyer
  • January 20, 2022
  • Crandall, TX

As first time home-buyers, my husband and I were understandably nervous and at times a bit overbearing throughout the build and buying process. Every employee from the sales office to the loan officers to the closing crew were very friendly and patient in answering every one of our questions. I felt comfortable as the process went on and appreciated how personable every one was. Highly recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I totally get we are I n a pandemic and things happen however.

  • Nicole C.
  • Verified HomeBuyer
  • January 19, 2022
  • Crandall, TX

I totally get we are I n a pandemic and things happen however. I believe the home I live in was built cheap and rushed. I was told the carpet was back order then all of sudden I have brown carpet with gray floors. Like seriously, everything else has a color match yet brown carpet is thrown in the mix. There were things incomplete during final walk thru and if I did not look as hard a lot of things would have went undone. There were spots of paint left all over the floor I was told it would be cleaned and of course it was not. I am having to call customer service due to things either are ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

customer service

  • Luis R.
  • Verified HomeBuyer
  • January 19, 2022
  • Forney, TX

Even with a couple of delays we had because of material shortage Lennar and the team made sure we had an amazing experience buying our dream home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of information.

  • Zeeshan Y.
  • Verified HomeBuyer
  • January 19, 2022
  • McKinney, TX

Price is too high Material is very cheap It’s been two month already things are getting bad

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - It’s definitely not a good experience with the Lennar.

  • Satya M.
  • Verified HomeBuyer
  • January 19, 2022
  • Celina, TX

It’s definitely not a good experience with the Lennar. The work quality is very bad and not satisfied with the construction quality.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Bridgewater Crossing

  • Robert O.
  • Verified HomeBuyer
  • January 19, 2022
  • Princeton, TX

Full featured homes available at competitive prices with great amenities.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - There where some minor problems at frist and some communication

  • Deborah R.
  • Verified HomeBuyer
  • January 19, 2022
  • Crandall, TX

There where some minor problems at frist and some communication issues but eventually everything was worked out.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Happy Owner

  • Diana P.
  • Verified HomeBuyer
  • January 19, 2022
  • Princeton, TX

Thank you for build my house and my baby house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Answered my questions in a timely manner

  • Shari R.
  • Verified HomeBuyer
  • January 19, 2022
  • Princeton, TX

I had alot of questions and everyone was very helpful and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - One thing we liked is focused on the requirements of the common/middle

  • Premalatha T.
  • Verified HomeBuyer
  • January 19, 2022
  • McKinney, TX

One thing we liked is focused on the requirements of the common/middle class families with a friendly service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Process was easy and everyone was very helpful and informative,

  • Francisco F.
  • Verified HomeBuyer
  • January 19, 2022
  • Anna, TX

Process was easy and everyone was very helpful and informative, would definitely recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I been living the new house for two month.

  • Quinn Z.
  • Verified HomeBuyer
  • January 19, 2022
  • McKinney, TX

I been living the new house for two month. we've had an issue with water ponding on the washstand table, water doesn’t going down every time after using.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Bad

  • Miguel B.
  • Verified HomeBuyer
  • January 19, 2022
  • Forney, TX

Very bad low peor decisión de mi vida

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Great customer service and great designs

  • Alaa S.
  • Verified HomeBuyer
  • January 19, 2022
  • Princeton, TX

Great customer service and great designs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - they do what they promised.

  • Lilliana O.
  • Verified HomeBuyer
  • January 19, 2022
  • Fate, TX

they do what they promised. they respond in a timely fashion. Very nice guy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Everything we were promised didn’t happen

  • Sarah M.
  • Verified HomeBuyer
  • January 19, 2022
  • Ennis, TX

Everything we were promised didn’t happen

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Lisa was great!

  • Shelby S.
  • Verified HomeBuyer
  • January 19, 2022
  • Ennis, TX

Lisa was great! Always prompt answering any and all questions. She’s a true rockstar!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great service.

  • Mark L.
  • Verified HomeBuyer
  • January 19, 2022
  • Princeton, TX

Great service. Excellent staff. Smooth process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Joel M.
  • Verified HomeBuyer
  • January 19, 2022
  • Garland, TX

From our first exposure to Lennar and our visit to a model home all the way up to today, we have been surrounded by a team of support staff that has catered to our needs with a genuine concern about making us happy. I hope everyone has the same home buying experience we have had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5