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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 896 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

896 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

A Headache

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Ennis, TX

The main issue my wife and I had with lennar was the lack of communication during closing from the loan officer, loan processor and a little bit from the sales rep. Important things were not communicated to me, which complicated the closing a bit. Luckily my real estate agent was able to guide us and help us. At closing, we found several other people complaining about the same issues. The only thing that saves lennar from 1 star is Bill, who did the walk through with us. He was more than helpful.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

The model was not the same

  • Manuel B.
  • Verified HomeBuyer
  • January 17, 2022
  • Princeton, TX

When we got the house it was not the same model and the restrooms were different. The material that they use for the shower is a waterproof Sheetrock and they glue a piece of Sheetrock to put shampoo on it and it did not stay that long , it fell the second time we used the shower and that happened to both restrooms.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Great company, great people

  • Carl K.
  • Verified HomeBuyer
  • January 17, 2022
  • Ennis, TX

Great company, great people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The home was cheaply built

  • Mary Z.
  • Verified HomeBuyer
  • January 15, 2022
  • Ennis, TX

The home was cheaply built

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - It was a great overall experience!

  • Skylar Z.
  • Verified HomeBuyer
  • January 14, 2022
  • Princeton, TX

It was a great overall experience!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Great response to the issues and lennar made the whole process

  • Dharani P.
  • Verified HomeBuyer
  • January 14, 2022
  • Aubrey, TX

Great response to the issues and lennar made the whole process easy and simple. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Had a good experience generally.

  • James K.
  • Verified HomeBuyer
  • January 13, 2022
  • McKinney, TX

Had a good experience generally. only big disappointment was on the 1st and 2nd viewing of the property before purchase. The lady treated us really badly. We still remember this.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - This is my first home.

  • Yavonda L.
  • Verified HomeBuyer
  • January 13, 2022
  • Crandall, TX

This is my first home...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

reliable

  • Zhong W.
  • Verified HomeBuyer
  • January 12, 2022
  • Anna, TX

It was a very smooth home-buying process. All the people involved were extremely professional and helpful. Homes were reasonably priced despite of the booming housing market.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Our house got pushed back multiple times with little to no transparency,

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

Our house got pushed back multiple times with little to no transparency, leaving us in a bind with living arrangements. We continuously asked our representative to be upfront and honest about our buyers experiences and situations but he continuously told us “it varies from house to house” rather than being transparent. We’ve ran into a couple issues after living in the house which has taken months to be resolved and required us to continuously reach out to multiple people and parties for solutions. Overall the virtual signing experience was very smooth and super simple and convenient when it ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Prepare to wait longer than expected but hopefully it will be

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • McKinney, TX

Prepare to wait longer than expected but hopefully it will be worth it for you! Don't push them so they rush the build!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Low quality workmanship but decent customer service

  • Jannah A.
  • Verified HomeBuyer
  • January 12, 2022
  • McKinney, TX

Customer service has been ok except NOT the mortgage part… otherwise ok

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great value and customer service

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Princeton, TX

This is definitely the best option for a first time buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was a great home buying experience.

  • Rajat K.
  • Verified HomeBuyer
  • January 12, 2022
  • Celina, TX

It was a great home buying experience.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Lennar did an adequate job.

  • Blake D.
  • Verified HomeBuyer
  • January 12, 2022
  • Anna, TX

Lennar did an adequate job. The home is good all-in-all but there are definite things that need improving. The attention to detail is definitely lacking with the workmanship and the employees were not always the friendliest. If you’re looking for a pretty good house for a pretty good price, then you’ll get it, but don’t expect anything amazing from the product or the people.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - Overall not happy with the quality of the work.

  • Ivan H.
  • Verified HomeBuyer
  • January 12, 2022
  • Crandall, TX

Overall not happy with the quality of the work.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Overall bad experience due to sales office.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Ennis, TX

Overall bad experience due to sales office.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Solid corporate house buying process

  • Joseph W.
  • Verified HomeBuyer
  • January 12, 2022
  • Princeton, TX

Closed on time, got what I was shown, have had 0 issues for the first 4 months. It’s corporate home buying so all the pressure is put right on the lowest workers. They were all amazing and friendly and always helped within a day of any requests. No complaints here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It’s a well known fact that the pandemic has resulted in major

  • Joseph H.
  • Verified HomeBuyer
  • January 12, 2022
  • McKinney, TX

It’s a well known fact that the pandemic has resulted in major delays due to limited supply - why Lennar doesn’t buffer their dates to be realistic and strings you on week by week is beyond me. In addition - City inspections failed due to obvious issues that a supervisor would have noted if they had actually checked. Lennar has turned into a “Reactive”builder and is no longer proactive about getting their homes done right.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

The ability to talk so fast and get nothing said. Talks in circles.

  • Sharon F.
  • Verified HomeBuyer
  • January 12, 2022
  • Anna, TX

Check every nook and cranny before signing papers.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Worst of the Worst

  • Jose S.
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

Mortgage process was more painful that an inquisition. Materials and workmanship is pretty cheap. House wasn't cleaned before handed over to me and it has way too many repairs that need to be done, the more toy look, the more you find. Won't recommend Lennar not even to my worst enemy.

Lennar responded:
Hi Jose, thank you for sharing your experience with us. We are sorry to hear about the poor experience you had during the mortgage process for your new home and following issues you have encountered. If you have anything outstanding that we can help with, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Get everything in writing and double check everything

  • Charles R.
  • Verified HomeBuyer
  • January 12, 2022
  • Anna, TX

Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lack of communication forrepairs

  • Monna K.
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

I passed on the first request to do a survey. I am tired of waiting for the drain to be put in. I am the one hounding your person because she does not get back in a timely manner. I NEED TERRI TO GET THE JOB DONE. ITS BEEN MONTHS. I AM TIRED OF EXCUSES.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Great experience, was able to get closed and moved in on time

  • Paul F.
  • Verified HomeBuyer
  • January 12, 2022
  • Princeton, TX

Great experience, was able to get closed and moved in on time while also selling my old house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attitude of sales guy,the disappointment with closing dates

  • Victor A.
  • Verified HomeBuyer
  • January 12, 2022
  • Crandall, TX

Seller wasn't the most responsive, has an attitude and seem like there was no accountability within the system when reported to higher ups. Closing moved 5 times, family stayed in an extended stay for 2months. Home orientation scheduled while home was not completed yet and then threatened for not completing orientation on an incomplete building. Displeasure about the whole process

Lennar responded:
Hi Victor, thank you for this review. We want to apologize for the incredible inconvenience and frustration your family experienced with the delayed closing of your new home. If there is ever anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1