Lennar Reviews in Dallas, TX

The whole online process was quick and easy

Our experience has been horrible. The house was poorly built and the responses to fix this items have been challenging. The roof company did not do the roof correctly. I had to hired an independent roof inspector 3 times and showed them proof of the items they did not fix. They had to come and “fix the roof” 5 times. That cost me 700 dollar to ensure they do it right. As of right now I am still fighting for them to fix over 15 mayor items. One of them being the floor that has a significant slope. In which the floor contractor stated “we are not on the business of making the floor level”. Others are door not securing properly and electrical not up to code leaving some significant security concerns. Talking to the workers they were aware of these issues and were told to not worry about it, because most owners don’t see this. Additionally, Solterra south is owned by Lennar and is independent from Solterra contrary to what sales person led us to believe. Lennar has neglected the neighborhood by no providing security and leaving the ammenties open to the public. Even more, has not act to address security concerns due to arson, vandalism, drugs use inside amenities, suspicious behaviors and significant traffic violations that can result in accidents and often leave the home owners unable to get to their houses or even leave their house. I strongly do not recommend moving to Solterra south as they are deceiving, the area is not secure, is challenging to get then to response to this issues and they violate buyers right by not allowing you to see the HOA documents prior to closing. What we thought was the worst experience of significant delayed on completing the house, and resulting in leaving us un-house for multiple weeks. has been over shadowed by these post closing experiences of lack of safety, goodwill and communication. ... More

I felt like I had to keep talking to so many different people thru process I had to keep repeating myself

Well from my loan officer to my underwriting Crissy and desola very supportive and helpful and understanding and I just want to say they rock I will recommend any one and all to come enjoy and experience the love and comfort that they give amazing outstanding thank you all ..

The experience was fine until our mortgage fell through. It took almost three months to get our $3000 Earnest Money returned. That was entirely unacceptable.

Everyone was very helpful and responded promptly, thus making the buying process less overwhelming. We are now proud home owners, thanks Lennar Team

I purchased this house a month ago and it’s leaking water from roof to the ceiling and into the floor, I submitted emergency repairs, 5 days later, no one showed up, no repairs done (I submitted multiple times requests online), I thought buyers needed to know that when they are buying a home.

I highly recommend Lennar homes

We had a very positive experience with the purchase. Our salesman, Michael was amazing! The only thing I can say negative is the quality of the finishes and the lack of thought with planning, for example, no outlet on the kitchen island anywhere, the way the tub is placed in the bathroom is IMPOSSIBLE to clean around it! The tub is too close to the wall on one side and the shower on the other side. There is no way to get to the section between the tub and the window/wall!!! How am I supposed to sweep, dust or clean there????

I was looking for a home in a certain price range. Ava showed me a couple of houses, but they were not quite to my liking, then….. she showed me a house that I liked AND the price had been reduced and in my price range. I signed a contract, got in touch with the loan officers (Candee and Ernie) . Everyone was patient and professional, from “looking” to “closing” The closing was fast, convenient and easy. I have owned a few Lennar homes, knew what to expect and am not disappointed. Lennar builds a quality house and I have never had issues with any of them.

Great home layout. What you see is what you get so there are no questions on what you’re buying. Totally customize to your taste as its interior is all white. Neutral color floors also makes it easy to add rugs and color. I recommend Lennar homes.

It was tough but thank God we sailed through and we were able to harmonized all grey areas. Wonderful experience

We had issue with keys not working after purchase of the house.. Lennar was very responsive and helped us to reconfigure the keys

Overall mortgage transaction was good experience. Location was perfect. Sales representative was professional. Loan representative was true to his commitment

Please communicate association fees are paid twice a year.

I had the worst time buying my 1st home. where I knew it would be stressful but not so horrible.. I lost sleep and many of tears was shed throughout the whole process. My loan part, my loan officer wouldn’t keep me updated on anything that was going on I would email every few days to find out what was going on. If I needed to do anything. Keep in mind this is my 1st home so I have no clue what to expect or what to do. I sent an email asking if my loan got approved or what so I would know what to do next. And the response I got back was…. It was just a holiday so we are just getting back in office. Like who says that. Im just getting back in office too but all my paperwork is done and the paperwork for the next week will be done as it comes in. So I get it’s a delay but for him to just say that. I was really disappointed and disgusted if I didn’t put my $2500 down I would’ve just went somewhere else. I was contemplating about just losing the down payment too that’s how mad and upset I was with them. ... More

My first home buying experience was top notch.

They should have meeting with new home owners quarterly to discuss issues they should provide directory where all essential &emergeny no s

quality materials is very low quality

Had the worst experience ever with the sales agent. Left multiple messages with several different offices to have a manager call me no one ever called me back. I would not recommend Lennar homes to anyone. I have never given any builder or any business a bad review this is the first time.

The appliances had issues and it took a few weeks to get sorted out, twice the contractor was a no show no call, I had to live out of a cooler for 2 week because the refrigerator didn't work, the workmanship was very poor, just to name a few items the kitchen wall socket is slanted , tile in several rooms have bad cuts , corners could've been measured better for a cleaner look

Unresponsiveness to questions when in the process of purchasing the home

Communication was a big problem with lenders Lennar could have given more basic upgrades in the home like garage door opener, ceiling fans, coat closet, towel bars in bathrooms, back patio and over hang on back door. These are basic upgrades for any home. Now I'm having to purchase these items myself at an extra cost.

I understand the homes are built assembly style, but appears to be get it done in most expedient fashion possible. Trim which be somewhat pliable has paint on it, so not pliable. Replacing thermostat, would expect a small hole for wiring. Hole was big enough a plate had to be used around old thermostat. New thermostat in place can still see hole. In slight wind can hear the exhaust vents open and close. Over all house it is ok for the price

The bottom line is that if other buyers had been offering homes similar to the Next-Gen model that Lennar was constructing, I would have easily chosen a competitor. My experience with loan officer Jodie was disappointing; she lacked a customer-friendly approach and often communicated with an unhelpful attitude. As a first-time homebuyer, I needed guidance, but she failed to take the time to explain the necessary documents. My realtor had to repeatedly reach out to her for clarification on my behalf, which made me feel like an inconvenience. Instead of addressing my concerns, Jodie simply canceled my loan with Lennar, despite my full qualification, prompting me to seek financing from an outside lender, where I had a significantly better experience. On a positive note, Rebecca stood out as a refreshing contrast within Lennar; her professionalism and exceptional customer service were commendable. If Lennar had more employees like her, customer experiences would undoubtedly improve. As it stands, I will never consider purchasing another home from Lennar. ... More