
Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 783 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Dissapointed
- Benjamin D.
- Verified HomeBuyer
- November 15, 2022
- Carrollton, TX
Bought the home and the move it was rushed. During the inspection the builder hid flaws on the counter top by taping the inspection notice over the defect during the walk thru. Once we closed the build has forced us to go thru the customer care site to fix problems and it has been a nightmare. Customer care rep is unresponsive, has not fixed any of our several issues and when I complained the customer care rep called me and berated me for complaining. 2 months in and I really regret using Lennar. Very disgusted with this builder and will never use or recommend to anyone.
Lennar responded:
Hello Benjamin and thank you for taking the time to share your review. We apologize for the frustrations you have experienced and mentioned above. If you would like to share with us the details of anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Overall buying experience is below average
- Vinaykumar T.
- Verified HomeBuyer
- October 18, 2022
- McKinney, TX
There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.
Lennar responded:
Hi Vinaykumar, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Bullied Into Closing
- Lucas S.
- Verified HomeBuyer
- September 27, 2022
- McKinney, TX
The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, ...
Lennar responded:
Hi Lucas, thank you for writing this review. We want to apologize for the frustrations you have experienced through the sales process. Please reach out to us, If there is anything outstanding in which we could provide some follow-up, send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Protect Yourself
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Little Elm, TX
Not my first Lennar home but will be the last. Home not complete on Closing Day and home has very shoddy workmanship and does not have finishes stated when signing contract. In this very tight market I believe I was taken advantage of and now it’s time to handle. Beware!
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Lennar - Left paint on the floor, windows are off, had to get cabinets
- Haley M.
- Verified HomeBuyer
- April 19, 2022
- Fate, TX
Left paint on the floor, windows are off, had to get cabinets redone.
Lennar responded:
Hi Haley, thank you for sharing this review. We want to apologize for the issues you have experienced with the finishing quality of your new home. If there are any items that need further attention, please let us know at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Worst home buying experience ever!
- Gregory M.
- Verified HomeBuyer
- February 22, 2022
- Forney, TX
Lennar is a shady company that builds cheap houses and doesn't stand behind it's work. I have had so many issues with this home. Which have still not all been addressed. Lennar Lending is a joke and almost caused me to be homeless after they were going against Home Lending laws. Horrible experience. Wouldn't recommend to my worst enemy.
Lennar responded:
Hi Gregory, thank you for this review. We are sorry to hear about the disappointing experience you have shared with us. We would like to assist any way we can going forward. If you have any issues or would like to share additional feedback, please reach out to us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Worst of the Worst
- Jose S.
- Verified HomeBuyer
- January 12, 2022
- Forney, TX
Mortgage process was more painful that an inquisition. Materials and workmanship is pretty cheap. House wasn't cleaned before handed over to me and it has way too many repairs that need to be done, the more toy look, the more you find. Won't recommend Lennar not even to my worst enemy.
Lennar responded:
Hi Jose, thank you for sharing your experience with us. We are sorry to hear about the poor experience you had during the mortgage process for your new home and following issues you have encountered. If you have anything outstanding that we can help with, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Attitude of sales guy,the disappointment with closing dates
- Victor A.
- Verified HomeBuyer
- January 12, 2022
- Crandall, TX
Seller wasn't the most responsive, has an attitude and seem like there was no accountability within the system when reported to higher ups. Closing moved 5 times, family stayed in an extended stay for 2months. Home orientation scheduled while home was not completed yet and then threatened for not completing orientation on an incomplete building. Displeasure about the whole process
Lennar responded:
Hi Victor, thank you for this review. We want to apologize for the incredible inconvenience and frustration your family experienced with the delayed closing of your new home. If there is ever anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Terrible experience
- Terry s.
- Verified HomeBuyer
- December 29, 2021
- Crandall, TX
I will never buy another lennar home and will make sure anyone I know or see looking into lennar hear how terrible this company is from the lies I’ve been told to how terrible the house was put together the builders drink on the job the loan officers don’t know what half of the stuff they send you is the person I did my final walk through with lied to me saying everything that needed repairing would be finished b4 I moved and wasn’t and he didn’t even submit requests for the repairs the home consultant I worked with was terrible didn’t give me any info at all and refused to submit a request ...
Lennar responded:
Hi Terry, thank you for your detailed review, we appreciate your feedback. We are both sorry and disappointed with the poor service you experienced. We are extremely sorry to hear about the unresolved items you describe. If there are any remaining items that need to be addressed, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Poor low grade appliances, low grade cupboards and shower board used in bathrooms.
- Joanne S.
- Verified HomeBuyer
- December 05, 2021
- Princeton, TX
I would like to see better quality materials used. Better workmanship. It didn’t seem like there was construction supervision.
Lennar responded:
Hi Joanne, thank you for taking time to write a review. We apologize for any disappointment and frustration you have faced with the quality of finishes in your new home. If there is anything we can help with going forward, please contact us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
There was very little communication!
- Janice P.
- Verified HomeBuyer
- October 19, 2021
- Forney, TX
They do not communicate with the buyer. Don't return calls. Very difficult to work with. I actually never talked to the builder.
Lennar responded:
Hi Janice, thank you for this review. We are sincerely sorry for any frustrations you have experienced with lack of communication. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Not transparent with loan costs and unfair treatment
- Naga Muneswara Rao G.
- Verified HomeBuyer
- July 09, 2025
- Forney, TX
Not transparent with loan costs and unfair treatment. No response to the feedback
Lennar responded:
Good morning Naga. We appreciate you bringing this to our attention. We’re truly sorry to hear you feel you had unfair treatment, particularly during the loan process. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward we hope to earn back your trust. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible
- Ginger C.
- Verified HomeBuyer
- June 06, 2025
- Pilot Point, TX
Awful experience. Do not recommend to anyone
Lennar responded:
Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com.referencing this review and including any additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor Quality
- Parveen K.
- Verified HomeBuyer
- April 15, 2025
- Pilot Point, TX
poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar
Lennar responded:
Good afternoon Parveen and thank you for sharing your feedback. We are sorry to hear that your home did not meet your ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Not A Satisfactory Experience
- Santina S.
- Verified HomeBuyer
- October 09, 2024
- Crandall, TX
Unfortunately, this was not the overall first buyer experience I expected.
Lennar responded:
Good afternoon Santina, we are sorry to hear we did not meet your first-time buyer expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
this is the worst homebuying experiecne so far . all the ppl involved in process was no help at all. Blake was terrible
- Bandana S.
- Verified HomeBuyer
- June 18, 2024
- Forney, TX
i will never buy the home from lennar again
Lennar responded:
We sincerely apologize for the negative experience you seem to have had with us. We value your feedback and want to learn more about what went wrong. If you'd be willing to share more details about your experience, we'd be happy to investigate and address the concerns directly. You can reach us at LennarNews@Lennar.com Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Trailer on a foundation
- Shannon Kay W.
- Verified HomeBuyer
- March 13, 2024
- Princeton, TX
Terrible quality. I call this home my trailer on a foundation. The end.
Lennar responded:
Hi Shannon. We thank you for your feedback and review. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Terrible value
- Anonymous
- Verified HomeBuyer
- February 01, 2024
- Justin, TX
Lennar tricks you by telling you that certain things are included, items are installed to code, floor plans, etc. Then you find problems with everything. Lennar - Actual experience Window coverings (shades) included - not on all windows. Electrical installed to code - so far lights and outlets were found that did not meet code Painting will be complete right after walkthrough - it’s been 2 months and still is not complete Standard windows - that don’t open (imagine your smoke detector going off every time you cook) We will leave the spare tile for you - did not leave spare ...
Lennar responded:
Hi there, thank you for writing this review. we want to apologize for the frustrations that you have experienced in regards to your first home. You can be certain that we will be binging this up to our local division team to bring awareness to these issues. If you need anything else, please do not hesitate to reach out.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Lennar is the worst ever.
- Emily Ann P.
- Verified HomeBuyer
- January 24, 2023
- McKinney, TX
Horrible quality. I regret everything. They told us SO MANY LIES. I feel like a lawsuit is in our near future.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Continual delays
- Mark D.
- Verified HomeBuyer
- January 24, 2023
- McKinney, TX
House quality fell short. Building timeline was continually pushed back because of labor shortages. Over priced home with no input from consumer. Lennar took advantage of inventory shortage and watered down its brand for the sake of a dollar. I real shame.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Don’t buy Lennar
- Anonymous
- Verified HomeBuyer
- July 26, 2022
- Little Elm, TX
The craftsmanship put into our brand new home is absolutely atrocious and frankly, I am appalled. From the sales staff to the construction manager and everyone in between, it has been an awful experience. Corners were cut while finishing our brand new home and it looks terrible. I want Lennar held responsible for hiring a dependable high quality finish carpentry company to come and fix the embarrassingly low quality, garbage level of work we are forced to live with and pay for. This is unacceptable and when expressing my frustrations to our Lennar warranty rep. we are left feeling like the ...
Lennar responded:
Hello and thank you for sharing your comments above. We are sorry for any issues you have experienced during your purchase and closing of your new home, as well as any missing or incomplete finishes. If there is anything you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com with details. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lack of information.
- Zeeshan Y.
- Verified HomeBuyer
- January 19, 2022
- McKinney, TX
Price is too high Material is very cheap It’s been two month already things are getting bad
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
terrible service
- Anonymous
- Verified HomeBuyer
- May 26, 2025
- Providence Village, TX
terrible warranty service. They do not want to honor their home warranty
Lennar responded:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
WORST EXPERIENCE EVER!!!
- Jalynne Marie M.
- Verified HomeBuyer
- May 22, 2025
- Mesquite, TX
If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.
Lennar responded:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor customer experience
- Morgan Elizabeth Y.
- Verified HomeBuyer
- April 22, 2025
- Mesquite, TX
The home buying experience felt extremely rushed and disorganized. During my final walkthrough, key components of the home were still incomplete—including the absence of both a sink and a dishwasher—as well as several other unresolved issues. Despite these concerns, the closing proceeded, and I ultimately took possession of a home that was far from move-in ready. After closing, I discovered multiple damaged cabinets throughout the home. Additionally, I had been told that blinds would be included as part of the home package, yet these were never provided. I attempted to address these issues ...
Lennar responded:
Good morning Morgan and thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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