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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 767 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

767 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Value 3.8

Responsiveness 3.6

Lennar in Dallas Area

View Homes

Customer Reviews

Trailer on a foundation

  • Shannon Kay W.
  • Verified HomeBuyer
  • March 13, 2024
  • Princeton, TX

Terrible quality. I call this home my trailer on a foundation. The end.

Lennar responded:
Hi Shannon. We thank you for your feedback and review. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Terrible value

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2024
  • Justin, TX

Lennar tricks you by telling you that certain things are included, items are installed to code, floor plans, etc. Then you find problems with everything. Lennar - Actual experience Window coverings (shades) included - not on all windows. Electrical installed to code - so far lights and outlets were found that did not meet code Painting will be complete right after walkthrough - it’s been 2 months and still is not complete Standard windows - that don’t open (imagine your smoke detector going off every time you cook) We will leave the spare tile for you - did not leave spare ...

Lennar responded:
Hi there, thank you for writing this review. we want to apologize for the frustrations that you have experienced in regards to your first home. You can be certain that we will be binging this up to our local division team to bring awareness to these issues. If you need anything else, please do not hesitate to reach out.

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Lennar is the worst ever.

  • Emily Ann P.
  • Verified HomeBuyer
  • January 24, 2023
  • McKinney, TX

Horrible quality. I regret everything. They told us SO MANY LIES. I feel like a lawsuit is in our near future.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Continual delays

  • Mark D.
  • Verified HomeBuyer
  • January 24, 2023
  • McKinney, TX

House quality fell short. Building timeline was continually pushed back because of labor shortages. Over priced home with no input from consumer. Lennar took advantage of inventory shortage and watered down its brand for the sake of a dollar. I real shame.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Don’t buy Lennar

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2022
  • Little Elm, TX

The craftsmanship put into our brand new home is absolutely atrocious and frankly, I am appalled. From the sales staff to the construction manager and everyone in between, it has been an awful experience. Corners were cut while finishing our brand new home and it looks terrible. I want Lennar held responsible for hiring a dependable high quality finish carpentry company to come and fix the embarrassingly low quality, garbage level of work we are forced to live with and pay for. This is unacceptable and when expressing my frustrations to our Lennar warranty rep. we are left feeling like the ...

Lennar responded:
Hello and thank you for sharing your comments above. We are sorry for any issues you have experienced during your purchase and closing of your new home, as well as any missing or incomplete finishes. If there is anything you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com with details. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lack of information.

  • Zeeshan Y.
  • Verified HomeBuyer
  • January 19, 2022
  • McKinney, TX

Price is too high Material is very cheap It’s been two month already things are getting bad

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

terrible service

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2025
  • Providence Village, TX

terrible warranty service. They do not want to honor their home warranty

Lennar responded:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

WORST EXPERIENCE EVER!!!

  • Jalynne Marie M.
  • Verified HomeBuyer
  • May 22, 2025
  • Mesquite, TX

If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.

Lennar responded:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor customer experience

  • Morgan Elizabeth Y.
  • Verified HomeBuyer
  • April 22, 2025
  • Mesquite, TX

The home buying experience felt extremely rushed and disorganized. During my final walkthrough, key components of the home were still incomplete—including the absence of both a sink and a dishwasher—as well as several other unresolved issues. Despite these concerns, the closing proceeded, and I ultimately took possession of a home that was far from move-in ready. After closing, I discovered multiple damaged cabinets throughout the home. Additionally, I had been told that blinds would be included as part of the home package, yet these were never provided. I attempted to address these issues ...

Lennar responded:
Good morning Morgan and thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad AC smell

  • Antonio D.
  • Verified HomeBuyer
  • February 12, 2025
  • Crandall, TX

The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.

Lennar responded:
Good afternoon Antonio, Thank you for sharing your feedback with us. I am sorry to hear we have not met your expectations. I will be sharing your feedback with upper management for their review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

False advertisement about amenities and closing process rushed

  • Bikram S.
  • Verified HomeBuyer
  • January 23, 2025
  • McKinney, TX

The Cypress Creek West website explicitly stated amenities, swimming pool and children's playground would be onsite. However, after the earnest money deposit is made (which I would loose if I withdrew) I later discovered these amenities are located in different communities across the street, requiring shared access. The closing process was extremely rushed. I was given only a few hours for the walkthrough simultaneously while touring the house with representative. This left no time for thorough cosmetic inspection, and any issues raised during the representative's explanation were ...

Lennar responded:
Good morning Bikram, and thank you for sharing your feedback. We are sorry to hear the community has not met your expectations and that the closing process was extremely rushed. We hope that moving forward, we can earn back your trust by offering an improved homeowner experience. In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointing Service by Lennar

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2025
  • McKinney, TX

False info and poor quality

Lennar responded:
Thank you for your review. We’re sorry to hear you feel you were given false info and we did not meet your quality ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience with Lennar start to finish

  • Varun A.
  • Verified HomeBuyer
  • January 11, 2025
  • Princeton, TX

We had the worst experience in home buying with Lennar in Princeton. The sales agent Connor Frank was rude, arrogant and held a lot of information just to make the sale. There were numerous issues with the house and the workmanship which were not properly addressed before closing. After closing there is no one interested in resolving the issues. Connor Frank is the worst agent you could possibly come across and Lennar is possibly the work builder to buy a home. They have stopped responding to calls and texts and do not want to resolve the issues even under the warranty.

Lennar responded:
Good afternoon Varun, Thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We take your feedback seriously and we would like to offer further assistance with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad overall

  • William Jay H.
  • Verified HomeBuyer
  • November 22, 2024
  • Justin, TX

Everything I see is nothing but a rip off. Want your money, after that no follow up on customer to see how things are. Never heard from salesperson to see if I was happy and how everything is going. Never will I buy from Lennar again.

Lennar responded:
Good afternoon William, thank you for your recent feedback. We are sorry to hear you feel your home buying experience was a rip-off. We hope that we can earn back your trust and provide a better experience as a homeowner. If there are any outstanding items to be resolved, please send us an email referencing this review with the details to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Karen

  • Karen Evette D.
  • Verified HomeBuyer
  • September 24, 2024
  • Crandall, TX

I’m Jerry disappointed with my WHIOLE home buying process. I have NO words to appropriately describe the nightmare I have been through.

Lennar responded:
Thank you Karen, for sharing your feedback. We are deeply sorry to hear about your disappointing experience with your home-buying process. Your comments are very concerning, and we take them ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Cheap materials

  • Karina Osiris V.
  • Verified HomeBuyer
  • September 17, 2024
  • Forney, TX

Cheap material used for homes read the contract if they run out of materials they use what ever they have and for the concrete make sure your drive way looks good cuz they are chipped.

Lennar responded:
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you have faced regarding the materials used in your home and the condition of your driveway. If you have any general requests for information or warrantable issues, please submit a service/warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

worst sales rep they dont give u the advertised offers

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2024
  • Princeton, TX

they threaten people to take high conventional rates instead of fha.

Lennar responded:
We are sorry to hear that you did not have a good Homebuying experience with your Loan process. We hope that moving forward we can offer you a better experience as a Homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unhappy Home Owner

  • Gary Norman K.
  • Verified HomeBuyer
  • June 06, 2024
  • Justin, TX

I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems ...

Lennar responded:
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your concerns with upper management to review and assist.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor service

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Forney, TX

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.

Lennar responded:
Hi, thank you for your feedback and review. We are truly sorry that you had a poor experience with us. We will be informing the appropriate leaders about this to help improve. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Kendal

  • Angela Louise T.
  • Verified HomeBuyer
  • March 28, 2024
  • Ferris, TX

Not satisfied with home buying experience, had problems with water on the side of house, drainage and no one wants to fix, regret moving here,

Lennar responded:
Hi Angela, we are deeply saddened that you did not have a satisfying experience with your new home. We are going to be informing our division leaders about this to drive improvement. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Complete disappointment

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Forney, TX

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Rough- not great

  • Pamela Joyce A.
  • Verified HomeBuyer
  • October 03, 2023
  • Fate, TX

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

Lennar responded:
Thank you Pamela for your feedback. We are sorry to hear it has taken so long to get the vanity replaced. Moving forward, please do not hesitate to contact us at LennarCares@Lennar.com, we will be happy to help. Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Rude

  • Alice Marie W.
  • Verified HomeBuyer
  • June 24, 2023
  • Crandall, TX

0 0 0 0 0

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar did the bare minimum.

  • Mahmoud Khaled E.
  • Verified HomeBuyer
  • February 14, 2023
  • Denton, TX

Lennar is TERRIBLE. They would say anything just to get your foot in the door and the contract signed. Then they delay and delay. They even take away promised features just to get the unit “completed” quickly. They promised the Flo water shut off, then didn’t install it because “they ran out”. On the day of closing, I pointed out that my roof is missing ALL circulation vents, and they responded “oh we must have ran out” but I forced them to install it. Warranty team doesn’t want to fix anything, and are not nice. Overall experience was terrible. No communication, and terrible build quality. ...

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beware!

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Princeton, TX

My experience was less than satisfying. At least I made it through the absolute train wreck from start to my 5 hour cluster of a closing experience and thought I could live happily in my home. But, NO!! Lennar didn't schedule a final inspection for the loan and out of the blue nearly 2 months after I close I find out they are threatening legal against me for them not scheduling an inspection??? This is beyond ridiculous!!

Lennar responded:
Hi, thank you for writing this review, and apologize for this less than satisfying experience. Please reach out to us with details of your concerns at corporatecustomercare@lennar.com so we can better assist you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1