
Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 731 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Worst home buying experience
- Benny B.
- Verified HomeBuyer
- January 11, 2022
- Crandall, TX
Do not go with Lennar, if possible; that includes the Mortgage and builder. This was the worst home buying experience I could imagine. If you do, please have your own THOROUGH inspection for the home BEFORE you approach closing. We've been in our home for 4 months and have had repairs running for 2.5 of those months. We just discovered a leak from the outside water bib that has our bedroom carpet and outside bricks wet. Also, we received a call at 6:30PM the day before we closed that our closing cost was increasing, after the banks were closed. Our closing time was in the morning BEFORE banks ...
Lennar responded:
Hi Benny, thank you for sharing a detailed review of your experience. We want to apologize for the ongoing repairs you have faced with your new home. Additionally, we are very sorry to hear about the issues you faced during closing which understandably are extremely frustrating. If there are any items currently needing attention or in the future, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible craftsmanship and awful experience. Would not recommend
- Janet G.
- Verified HomeBuyer
- December 28, 2021
- Ennis, TX
I’ve had nothing but issues since before I moved in 4 months ago. I had a claim for my roof before I even moved in. There was paint on all my floors that they never cleaned until a month ago which was an exception to closing. I have mold in my kitchen that they keep saying is not mold. You wipe it down, it keeps coming back but there is water behind the cabinet where the mold is and they have to replace the cabinet because the back of it has buckled because of water damage because the pipe on the roof was crooked. My house is not like the model home and I have cheap boards up in my shower ...
Lennar responded:
Hi Janet, we greatly appreciate you taking the time to write this detailed review of your experience. We are extremely sorry to hear the list of items that needed to be addressed throughout your new home purchase. Additionally, we are disappointed to hear about the poor customer service you have received from the local team. If there is anything we can provide some follow-up and assistance, please contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - There were too many negative experiences.
- Demitres C.
- Verified HomeBuyer
- November 30, 2021
- Heartland, TX
There were too many negative experiences.
Lennar responded:
Hi Demitres, thank you for this review. We are sorry to hear about the number of negative experiences you have had with your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible
- Nicky K.
- Verified HomeBuyer
- September 22, 2021
- Princeton, TX
Not to buy from you ever
Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor response and pressured into closing
- Gopal G.
- Verified HomeBuyer
- July 01, 2019
- Lantana, TX
Very poor and shoddy work. They forgot to add gas line in patio and did that the day of closing in a haphazard manner and not the way it was in the agreed plan. The dug the backyard and were not willing to reimburse anything. The fans started making noise the week after and they are not willing to fix or replace them. Their whole customer service is a charade and they try not to fix anything. When I refuse to sign off on a ticket I raised for Fan issue, they closed the ticket on their end saying the issue is fixed without any explanation. I was planning to recommend a couple of friends to ...
Lennar responded:
Hi Gopal, thank you for writing and letting us know about these issues with your home. We are sorry for any difficulties you have experienced. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, and we will review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I gave my review.
- John R.
- Verified HomeBuyer
- April 08, 2021
- Crandall, TX
I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.
Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
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