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Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

885 Reviews in Dallas Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Responsiveness 3.5

Lennar in Dallas Area

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Customer Reviews

Lennar - Make sure you ask questions.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Crandall, TX

Make sure you ask questions.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The home was rushed and the builder was not checking the contractors work. It is a nice home for the value and some may have different experience than me - but...

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Forney, TX

Make certain everything is done right before you sign off with the quality assurance person. Once you sign that and then you close, you have warranty to deal with. Warranty has been horrible to deal with. They can only complete one item at a time. I wish my Home buying experience would have been better.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - There were too many negative experiences.

  • Demitres C.
  • Verified HomeBuyer
  • November 30, 2021
  • Crandall, TX

There were too many negative experiences.

Lennar responded:
Hi Demitres, thank you for this review. We are sorry to hear about the number of negative experiences you have had with your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

How quick and easy it all really was

  • Blake W.
  • Verified HomeBuyer
  • November 30, 2021
  • Ennis, TX

As far as the neighborhood is concerned. It's quiet and everybody minds their own business. The house itself is built well. I've 0 issues with anything since I've lived here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You Get What You Pay For

  • Brandon K.
  • Verified HomeBuyer
  • November 30, 2021
  • Little Elm, TX

Our closing was delayed 3 months. Fair, I understand building materials and labor have dried up. The day after we move in, our master bathroom’s toilet flooded due to contractors having put waste in the plumbing. The flooding ruined our entire first floor and a lot of personal property. It took 4 emails and 2 voicemails before we finally got in contact with the customer care manager and got the issue resolved On top of all of that, even after our final walk through, there were paint stains all over the floor, nicks in the walls, drawers that don’t stay closed, garage door didn’t work, mud ...

Lennar responded:
Hi Brandon, thank you for sharing this detailed review. We want to start by apologizing for the poor craftsmanship and numerous issues you had to face following a delayed closing. If you have anything requiring additional attention, please contact us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Good experience.

  • Laurie R.
  • Verified HomeBuyer
  • November 23, 2021
  • Princeton, TX

Good experience. Love my home

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

CARSON

  • Robert G.
  • Verified HomeBuyer
  • November 18, 2021
  • Princeton, TX

My sales person and builder where the best will definitely buy again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Hard to say as many delays (not the builders fault)made it an

  • Roger T.
  • Verified HomeBuyer
  • November 18, 2021
  • Princeton, TX

Hard to say as many delays (not the builders fault)made it an uncomfortable situation..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Overall experience with Lennar builders is very good except some

  • Venkata M.
  • Verified HomeBuyer
  • November 17, 2021
  • Forney, TX

Overall experience with Lennar builders is very good except some hiccups with the Lennar mortgage.Sales team ,construction team and support teams are outstanding.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The lack of attentiveness to help customers

  • Zachary B.
  • Verified HomeBuyer
  • November 05, 2021
  • Crandall, TX

House wasn't even finished during walk through Work is done cheaply Exceptions to close took 3 months to finish Bill with warranty would set up appointments you couldn't attend so work wouldn't get done Don't buy with Lennar

Lennar responded:
Hi Zachary, thank you for your review. We would like to apologize for any issues you have faced with workmanship and subsequent follow up. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will assist. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Our first home and we are very pleased

  • Juan M.
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

Our first home and we are very pleased

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall a very good experience.

  • Stephen G.
  • Verified HomeBuyer
  • November 03, 2021
  • Ennis, TX

Overall a very good experience. Our one critique would be that there seems to be a lot shuffling around. We would turn in paperwork or information to one person and then another person from a different section would ask for the same thing. A lot of duplicate steps in the whole process. It would feel more comforting if we had one person handling our case from start to finish. A few times we were worried it wouldn’t happen because all the different people involved didn’t seem to have our information and we would miss our closing deadline.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I like them they are great

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2021
  • Princeton, TX

Great experience with Lennar have no problems so far!!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

There was very little communication!

  • Janice P.
  • Verified HomeBuyer
  • October 19, 2021
  • Forney, TX

They do not communicate with the buyer. Don't return calls. Very difficult to work with. I actually never talked to the builder.

Lennar responded:
Hi Janice, thank you for this review. We are sincerely sorry for any frustrations you have experienced with lack of communication. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - I had a smooth process .

  • Ramachandra T.
  • Verified HomeBuyer
  • October 12, 2021
  • Celina, TX

I had a smooth process . Very professionally managed from the beginning till the closing . Me my family are very much happy with our decision buying from Lennar. I must congratulate the entire team of Lennar. Keep the good work .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We like our home.

  • Erica S.
  • Verified HomeBuyer
  • October 05, 2021
  • Forney, TX

We like our home. However, the customer service experience is not great and horribly inconsistent. We would never recommend using Lennar Mortgage, terrible experience. I don’t think we would ever purchase a Lennar home again.

Lennar responded:
Hi Erica, thank you for taking time to write this review. We would like to apologize for the inconsistent experience you have faced with your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Disappointment in finished product, communication and followup.

  • Andrea P.
  • Verified HomeBuyer
  • October 01, 2021
  • Fate, TX

Disappointment in finished product, communication and followup.

Lennar responded:
Hi Andrea, thank you for this review. We would like to apologize for the disappointment you've outlined with quality, communication and follow-up. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - I would never buy another home built by Lennar

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2021
  • Fate, TX

I would never buy another home built by Lennar

Lennar responded:
Hi, thank you for the review. We are sorry to hear about your disappointment in your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Builder needs to care about what they build

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2021
  • Princeton, TX

I feel like the builders rushed through the process and no one actually walked thru the home to verify the work was done properly. I had so many problems with this home after moving into it . Things are finally in an ok place , but now there is already cosmetic issues on the exterior. It’s only been 3 months since I moved in and repair needs to be done to that

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Lennar - Quality home and comfortable.

  • Andrew C.
  • Verified HomeBuyer
  • September 28, 2021
  • Denton, TX

Quality home and comfortable. Good after service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very pressured to use their preferred lenders and when we wouldn’t

  • Lauren K.
  • Verified HomeBuyer
  • September 28, 2021
  • Princeton, TX

Very pressured to use their preferred lenders and when we wouldn’t change our lender the closing of our house was threatened.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Easy and the timing was great.

  • Olaide A.
  • Verified HomeBuyer
  • September 28, 2021
  • Princeton, TX

Easy and the timing was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home warranty rep terry

  • Moses B.
  • Verified HomeBuyer
  • September 23, 2021
  • Forney, TX

Good first home. Materials and workmanship isn’t the best but they are responsive to warranty issues, at least my rep is “terry”. Lennar sell a lot of homes so the cool “first home buyers” feel isn’t really there. They’re detached and focused on selling not really how i hoped . But terry helps. So does standing up for yourself when lennar people think they know what’s better for you. They work for you. Treat them that way, because you won’t really get a lot of personality from them. Overall good experience.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Frist time buyer experience was extremely stressful.

  • Latasha K.
  • Verified HomeBuyer
  • September 23, 2021
  • Ennis, TX

Frist time buyer experience was extremely stressful. I felt like I was being bullied for using my own Lender which I had stressed using from the beginning. Hone feels like it was just thrown together. I've already had to tighten up cabinets, toilet paper rack fell off, had to purchase extra power for garage, no gutters included so rain just runs o to porch, super small garage.

Lennar responded:
Hi Latasha, thank you sharing your experience with us. We would like to apologize for the added stress you mentioned through the buying process and subsequent items that needed attention after closing. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Lennar was easy to work with

  • Matt C.
  • Verified HomeBuyer
  • September 22, 2021
  • Aubrey, TX

Lennar was easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5