Lennar Reviews in Dallas, TX

From beginning to end, this home-buying experience has been a nightmare. The salesman was unresponsive to our issue with an unfinished garage wall. The Title Company used by the builder was also responsive to our requests to meet in person for the purchase agreement signing. Worst of all, they recorded the WRONG names with the county. When asked when it would be corrected, I had to file two complaints with Headquarters in order to get things fixed. As of yet, they are still not recording our requested language in the warranty deed, as other title companies have done for us, after putting us in touch with their staff attorney. Since this is standard language for joint tenancy, which is allowable in Texas, there should be no questions on legality, and yet we have had a string of issues with Lennar. ... More

The Sales is like buy it or leave it attitude. Orientation guy super rude, had to complain to re- schedule. Title not smooth too, waiting in the lobby for 4 hours, no one come out say a word. Until buyer go inside asking for help. Maybe I am not a rich value buyer for them, but they won’t make a penny from me in the future.

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

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While closing I brought of multiple items to their attention to fix issue but they never fixed it. One of issue caused water leak after closing the house. Construction quality is so bad. Warranty support is too bad. Send some handyman to fix all types of issues. He does not know gravity of the issue. So I do not recommamd lennar to anybody with this experience.

Lennar is TERRIBLE. They would say anything just to get your foot in the door and the contract signed. Then they delay and delay. They even take away promised features just to get the unit “completed” quickly. They promised the Flo water shut off, then didn’t install it because “they ran out”. On the day of closing, I pointed out that my roof is missing ALL circulation vents, and they responded “oh we must have ran out” but I forced them to install it. Warranty team doesn’t want to fix anything, and are not nice. Overall experience was terrible. No communication, and terrible build quality. During our walkthrough, Christine the fat agent kept trying to deter me from pointing out faults. She kept blaming issues and missing features on “HOA wont allow us to do this and that” but other homes had those features she stated were not allowed. A bunch of misleading greedy lazy employees. I would never go with a Lennar home again. If I can go back in time, I would have picked a different builder. Thanks for nothing, Lennar! ... More

Agreed to buy home at $30k at 3.99%. The morning of closing they changed rate to 4.79%. Have made 7 warranty claims in 3 months. No windows in back of home that open. Cracks in the ceiling. The underwriting process was awful.

Horrible quality. I regret everything. They told us SO MANY LIES. I feel like a lawsuit is in our near future.

House quality fell short. Building timeline was continually pushed back because of labor shortages. Over priced home with no input from consumer. Lennar took advantage of inventory shortage and watered down its brand for the sake of a dollar. I real shame.

My experience was less than satisfying. At least I made it through the absolute train wreck from start to my 5 hour cluster of a closing experience and thought I could live happily in my home. But, NO!! Lennar didn't schedule a final inspection for the loan and out of the blue nearly 2 months after I close I find out they are threatening legal against me for them not scheduling an inspection??? This is beyond ridiculous!!

Our experience with Lennar builders was bad from start to finish. We were pressured into a walk-thru before the house was completed. This resulted in additional pressure to close before the end of the month and before fixes were complete. We were told during the walk-thru that we would be supplied touch-up paint, which we didn't receive. We have asked several times for specific color names that were used and still have not received. Attention to detail on the finishing of the house was poor, obviously the constrution manager didn't care in shotty craftsmanship. We've had nothing but trouble with all the technology included in the house. We've reached out several times to the custumer care specialist, who refused to return calls or help in any way. Our sales person was relocated to another development, therefore, was not in a position to help with any questions we asked. On the day we closed, which everyone knew was happening, our keys were locked in the sales office with no one working that day to get them. The auto emails have overwelmed my inbox, from Lennar Mortage to the customer care person and there is no way to stop them from coming. We hope the home warrenty process is better than the building process! This was our first experience building a house and unfortunately we had a terrible experience with Lennar!! We would not recommend Lennar to anyone else. ... More

A horrible experience. First, communication with everyone from sales to the mortgage team has to improve. There was no proactive communication from any of the representatives, except, obviously when something was needed from us. They changed our closing day three times, each of those times without advance notification. So you can imagine how fun it was to reschedule the movers etc. During our final walk, the Lennar rep. informed us that they couldn’t install the FLO by Moen due to an inventory shortage; hard to believe since all the houses in our street have it… Also, during the final walk, I asked the rep to include the driveway on the report, which he did but clearly said that they would not do anything to make the driveway looks better. He was right, it was not fixed, they did put a resurfacer, but it did not help at all. We decided not to push the issue since we needed a place to live and did not want to delay the closing any further. When we finally moved in, the title company sent the insurance check to a different insurance agency, long story short; we had to pay out of pocket to prevent being uninsured while they fixed their mistake. In summary, horrible customer service, I don’t recommend Lennar to anyone. ... More

Bought the home and the move it was rushed. During the inspection the builder hid flaws on the counter top by taping the inspection notice over the defect during the walk thru. Once we closed the build has forced us to go thru the customer care site to fix problems and it has been a nightmare. Customer care rep is unresponsive, has not fixed any of our several issues and when I complained the customer care rep called me and berated me for complaining. 2 months in and I really regret using Lennar. Very disgusted with this builder and will never use or recommend to anyone.

Not a good experience. Can’t really be trusted

There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

A lot of things are not in good shape when closing home. Staff members push you to close a new home, with a lot of things are missing or unfinished. Home was finished with low quality.

The craftsmanship put into our brand new home is absolutely atrocious and frankly, I am appalled. From the sales staff to the construction manager and everyone in between, it has been an awful experience. Corners were cut while finishing our brand new home and it looks terrible. I want Lennar held responsible for hiring a dependable high quality finish carpentry company to come and fix the embarrassingly low quality, garbage level of work we are forced to live with and pay for. This is unacceptable and when expressing my frustrations to our Lennar warranty rep. we are left feeling like the house is our fault and that it is a "Production" home and there is nothing they are going to do. Whatever you do, never ever buy Lennar. ... More

Not my first Lennar home but will be the last. Home not complete on Closing Day and home has very shoddy workmanship and does not have finishes stated when signing contract. In this very tight market I believe I was taken advantage of and now it’s time to handle. Beware!

First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home

Left paint on the floor, windows are off, had to get cabinets redone.

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get treated by Lennar Communities when they're not present during building and closing procedures. I will not be recommending or purchasing any Lennar properties in the future. ... More