Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Terrible
- Nicky K.
- Verified HomeBuyer
- September 22, 2021
- Princeton, TX
Not to buy from you ever
Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - That he explain the material they used.
- Ersile B.
- Verified HomeBuyer
- August 31, 2021
- Garland, TX
That he explain the material they used.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Make sure you look at every little detail when doing walkthrough.
- Francisco A.
- Verified HomeBuyer
- August 31, 2021
- Denton, TX
Make sure you look at every little detail when doing walkthrough.
Lennar responded:
Hi Francisco, thank you for your review. If you have anything outstanding or requiring follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Great service
- Philip V.
- Verified HomeBuyer
- August 31, 2021
- Celina, TX
Norman was excellent. Really the glue that held the whole thing together. That said, allowing the pipes to freeze with water pressure still in them, and the subsequent damage and delays that followed due to the water damage was an utterly stupid failure. Other than that, everything has been great. We enjoy the house very much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The house itself is great but the buying experience was difficult.
- Joel S.
- Verified HomeBuyer
- August 31, 2021
- Royse City, TX
The house itself is great but the buying experience was difficult. There was a 1 month delay in closing and when I requested to change lenders (more than 1 month before the new close date) I was denied and told I would lose the house if I changed lenders. This made the process more difficult because Lennar Mortgage was the absolute worst part of my buying experience.
Lennar responded:
Hi Joel, thank you for sharing your review. We are sorry to hear about the multiple issues you faced during the buying and closing processes of your new home. If you come across any additional issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 5
Trustworthiness 4
Responsiveness 2
Lennar - Good builder great experience
- Umeshkumar T.
- Verified HomeBuyer
- August 25, 2021
- Little Elm, TX
Good builder great experience
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Bad experience with the sales rep
- Delphine A.
- Verified HomeBuyer
- August 24, 2021
- Denton, TX
Very bad experience with our sales rep. No understanding of customer service. Luckily there is good customer support and great contract manager site.
Lennar responded:
Hi Delphine, thank you for taking time to share your review. We are sorry to hear about the issues you faced with the sales team. If you have any issues going forward, please feel free to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 4
Lennar - Nothing .
- Ahmad R.
- Verified HomeBuyer
- August 24, 2021
- Fate, TX
Nothing . - I hated my self for buying such low workmanship and poor quality home. Both are below standard. It’s not what I expected form a reputable builder such Lennar. If I have other choices I would have walked out In a heartbeat. I could go on and on how bad it is, but every time I thing about how stupid I was for buying such low quality home I get depressed.
Lennar responded:
Hi Ahmad, thank you for the review. We are very disappointed to hear about the poor experience and disappointment you have with your new home. If you have any issues requiring attention, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Lennar - The salesperson was extremely good
- Phillip B.
- Verified HomeBuyer
- August 18, 2021
- Forney, TX
The salesperson was extremely good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Please do your do due diligence to make sure grading is up to
- Teresa S.
- Verified HomeBuyer
- August 09, 2021
- Crandall, TX
Please do your do due diligence to make sure grading is up to par still having issues
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Good company and staff.
- Manuel A.
- Verified HomeBuyer
- August 04, 2021
- Forney, TX
Good company and staff. Awful closing process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Overall mediocre experience in the home buying and owning process
- Christopher G.
- Verified HomeBuyer
- August 04, 2021
- Dallas, TX
Overall mediocre experience in the home buying and owning process
Lennar responded:
Hi Christopher, thank you for leaving a review. We are sorry to hear about the overall experience you mentioned in your review. If you have anything requiring additional attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 4
The attention you receive
- Lynda O.
- Verified HomeBuyer
- August 03, 2021
- Celina, TX
My experience was great! Everyone was so attentive and willing to help with any questions
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This was my first home buying experience.
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Crandall, TX
This was my first home buying experience. If it wasn’t for my realtor helping me understand the process, I had no idea what was going on. A lot of the walk through issues were not fixed properly.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Slowly finding minor issues and shortcuts that the builders took.
- Eddie L.
- Verified HomeBuyer
- July 29, 2021
- Crandall, TX
Slowly finding minor issues and shortcuts that the builders took. I,e., homes don’t have ANY storage space, electrical sockets cutout too big- tried to patch up. Paint patch ups are different colors. Silicone and paint mess ups. Trash wasn’t picked up out of heard before grading and layers of grass put out.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Good Customer Service
- Noemi H.
- Verified HomeBuyer
- July 20, 2021
- Crandall, TX
Good People and Always Ready To Help With Any Problem !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The great customer service
- Monica H.
- Verified HomeBuyer
- July 14, 2021
- Crandall, TX
Sahil went above and beyond to make sure that my husband and I where completely updated and informed on how each step of the home buying process works. With this being our first home I am very thankful that we had Sahil in our corner. He helped ease all my stress many nights. Overall just an amazing experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales office made sure we had a quick easy experience of purchasing the home .Things went exactly as we were told.
- Alvin F.
- Verified HomeBuyer
- July 14, 2021
- Crandall, TX
Very nice home for us to downsize to. Love the energy efficient put in the homes. Love the sidewalks for walking ,the gym and the pool great for us to workout doing my water aerobics and would love it even more if it was heated so I could exercise year round. We love it here at Wildcat Ranch in Crandall Texas 75114
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar did a great job.
- Nimesh P.
- Verified HomeBuyer
- July 13, 2021
- Anna, TX
Lennar did a great job.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - I loved everything from beginning to finish except for Lennar
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Heartland, TX
I loved everything from beginning to finish except for Lennar Mortgage Company. I think they need to do a better job than what they are doing presently. Minus this, every other things we score 100%
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales Rep
- Kenneth A.
- Verified HomeBuyer
- July 06, 2021
- Anna, TX
Kevin at Avery Pointe went above and beyond! He is amazing and made the home buying experience so smooth.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Everyone was great.
- Edward M.
- Verified HomeBuyer
- July 06, 2021
- Princeton, TX
Everyone was great. House is awesome
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - You have to double check to make sure issues are fixed properly
- G.W. L.
- Verified HomeBuyer
- July 06, 2021
- Forney, TX
You have to double check to make sure issues are fixed properly to make sure things are working even thought they said everything is fixed…
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Good quality furnishings & interiors
- Hani J.
- Verified HomeBuyer
- June 29, 2021
- Irving, TX
All the design and quality of furnishings with trims is great, they also gave special attention to the backyard and put very detailed work in the fences etc,
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 2
Lennar - First time buying and I felt relief when my questions were answered
- Kayla W.
- Verified HomeBuyer
- June 29, 2021
- Princeton, TX
First time buying and I felt relief when my questions were answered with a smile. Love my home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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