Lennar Reviews in Dallas, TX

The Lennar sales team was terrible throughout the entire buying process. Our home closed 5 months after initial projection. This, while frustrating, is understandable given the issues businesses are facing right now. What isn't understandable is the complete dearth of information and even general communication from beginning to end. No explanations were given besides "supply chain issues" and that was when we could get an answer at all. In the end, Lennar's sales team, including management, tried to force is to close on an incomplete home (garage door not working, cabinetry incomplete, water heater not working, etc.) under threat of default on our contract and loss of our earnest money if we didn't. This was the worst home buying experience I could have imagined. Lennar ought to be ashamed of themselves. ... More

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

A lot of things are not in good shape when closing home. Staff members push you to close a new home, with a lot of things are missing or unfinished. Home was finished with low quality.

The craftsmanship put into our brand new home is absolutely atrocious and frankly, I am appalled. From the sales staff to the construction manager and everyone in between, it has been an awful experience. Corners were cut while finishing our brand new home and it looks terrible. I want Lennar held responsible for hiring a dependable high quality finish carpentry company to come and fix the embarrassingly low quality, garbage level of work we are forced to live with and pay for. This is unacceptable and when expressing my frustrations to our Lennar warranty rep. we are left feeling like the house is our fault and that it is a "Production" home and there is nothing they are going to do. Whatever you do, never ever buy Lennar. ... More

Not my first Lennar home but will be the last. Home not complete on Closing Day and home has very shoddy workmanship and does not have finishes stated when signing contract. In this very tight market I believe I was taken advantage of and now it’s time to handle. Beware!

First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home

Left paint on the floor, windows are off, had to get cabinets redone.

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get treated by Lennar Communities when they're not present during building and closing procedures. I will not be recommending or purchasing any Lennar properties in the future. ... More

Lennar is a shady company that builds cheap houses and doesn't stand behind it's work. I have had so many issues with this home. Which have still not all been addressed. Lennar Lending is a joke and almost caused me to be homeless after they were going against Home Lending laws. Horrible experience. Wouldn't recommend to my worst enemy.

Company agent was not responsive and not helpful at all, Sometimes he was rude. Home came in poor quality material, Ac was not working in some homes, they did not refuse to fix it but they did not send someone so far. Some items were missing , we request it , they took 3 weeks to deliver it. Giving you excuse when you call them. They overpriced their by 6k in order to sell it, which is not legal. but they still charge it otherwise you can refuse to get it.

Never met my sales guy. Wasted money on a flight after getting direction from the sales guy. The loan office gave poor customer service. I understand they are under pressure for year end closing but... not acceptable. Quality of the home build is below standards. Based on my overall experience I will never purchase Lennar

No issues with the house. Other then maybe quality of appliances but every single person involved in trying to sell us this house was just a disaster. Not with the headaches

I totally get we are I n a pandemic and things happen however. I believe the home I live in was built cheap and rushed. I was told the carpet was back order then all of sudden I have brown carpet with gray floors. Like seriously, everything else has a color match yet brown carpet is thrown in the mix. There were things incomplete during final walk thru and if I did not look as hard a lot of things would have went undone. There were spots of paint left all over the floor I was told it would be cleaned and of course it was not. I am having to call customer service due to things either are broke or not complete. I should have done my research a little more on Lennar Homes because I would not have purchased. I know my opinion will not matter however maybe the person reading this or shall I say the pile it will go into maybe one day may make a difference. ... More

Price is too high Material is very cheap It’s been two month already things are getting bad

Very bad low peor decisión de mi vida

Sales experience was the worst. 4 closing dates scheduled in November and finally was shoved into November 30th. The dishwasher was not installed when I closed and took my keys. ealk through was cancelled 30 minutes before it was scheduled. I didn't show then I got a call from the sales person who calld me a liar that the appointment wasn't cancelled, even though I sent a screen shot of the email cancelling it. Didn't expect to get yelled at though from the sales person to get on the reschduled appointment. I just would like to vent my frustration but no one at Lennar cares. I wrote a Yelp review and was thinking about reaching out to NBC or Fox consumer complaints to see if they care to hear about my experience. ... More

In my experience I was told the homestead would be ready in 60 days after being told I was off the waiting list April 2021. The rep did not want to disclose the location when I asked, so I had my realtor. Once we had the address I went to view and the framing had just been finished May 2021. I was timing everything to move out of my apt end of June due to their timeline and oh it will be done no worries. Well the home did not get finished until Nov 2021. I say this beware of what you are told by them. If there are issues no one responds to your concerns. The lack there of communication was beyond poor. Even things I escalated to corporate fell upon deaf ears. I was two seconds away from pulling out of this whole thing. I would have went with another builder bc the home I loved was projected to be done around nov -dec time frame. Quality of paint inside home poor, left a lot of paint marks on flooring, water damage to pink installation I ask would that be replaced since Texas has a period of rain. No one ever addressed that concerns before drywall went up. In all o don’t plan to live her long. The whole first time homebuyer experience was horrible. ... More

It’s a well known fact that the pandemic has resulted in major delays due to limited supply - why Lennar doesn’t buffer their dates to be realistic and strings you on week by week is beyond me. In addition - City inspections failed due to obvious issues that a supervisor would have noted if they had actually checked. Lennar has turned into a “Reactive”builder and is no longer proactive about getting their homes done right.

Mortgage process was more painful that an inquisition. Materials and workmanship is pretty cheap. House wasn't cleaned before handed over to me and it has way too many repairs that need to be done, the more toy look, the more you find. Won't recommend Lennar not even to my worst enemy.

Seller wasn't the most responsive, has an attitude and seem like there was no accountability within the system when reported to higher ups. Closing moved 5 times, family stayed in an extended stay for 2months. Home orientation scheduled while home was not completed yet and then threatened for not completing orientation on an incomplete building. Displeasure about the whole process

Can’t believe lennar built houses like this very low quality, nothing is trusted if works for a year properly! The construction work is worth nothing very careless ppl working on these houses!! I just realized whatever they told me about my house quality was lie from the first person until last person I met!! It’s very sad! I had my inspector th at inspected my house and found lots of failures but no one from lennar stepped on to fix!!

Do not go with Lennar, if possible; that includes the Mortgage and builder. This was the worst home buying experience I could imagine. If you do, please have your own THOROUGH inspection for the home BEFORE you approach closing. We've been in our home for 4 months and have had repairs running for 2.5 of those months. We just discovered a leak from the outside water bib that has our bedroom carpet and outside bricks wet. Also, we received a call at 6:30PM the day before we closed that our closing cost was increasing, after the banks were closed. Our closing time was in the morning BEFORE banks opened. I DO NOT RECOMMEND! ... More

I will never buy another lennar home and will make sure anyone I know or see looking into lennar hear how terrible this company is from the lies I’ve been told to how terrible the house was put together the builders drink on the job the loan officers don’t know what half of the stuff they send you is the person I did my final walk through with lied to me saying everything that needed repairing would be finished b4 I moved and wasn’t and he didn’t even submit requests for the repairs the home consultant I worked with was terrible didn’t give me any info at all and refused to submit a request to make my home handicap accessible over all lennar is a terrible company ... More

I’ve had nothing but issues since before I moved in 4 months ago. I had a claim for my roof before I even moved in. There was paint on all my floors that they never cleaned until a month ago which was an exception to closing. I have mold in my kitchen that they keep saying is not mold. You wipe it down, it keeps coming back but there is water behind the cabinet where the mold is and they have to replace the cabinet because the back of it has buckled because of water damage because the pipe on the roof was crooked. My house is not like the model home and I have cheap boards up in my shower and not the tub inserts that I was promised by customer service 3 times but is now telling me I was never told that I would get the inserts which is a lie. I’ve had to have my windows and walls caulked after only 2 months because there are huge cracks where the walls meet the ceiling and in the corner of every wall. I have huge nail pops that are holes but told they would show me how to fix but they won’t fix. I’ve put in multiple claims about drainage issues in my yard which is causing sitting water on both sides of my house but they will close my claims without fixing my issues. The craftsmanship and customer service is horrible. I’ve been talked to and treated horribly after they got my money as if my concerns are not valid. I have been lied to and mistreated trying to get my home up to par. I would not recommend this builder to anyone. ... More