Lennar responded:
Hi Joanne, thank you for taking time to write a review. We apologize for any disappointment and frustration you have faced with the quality of finishes in your new home. If there is anything we can help with going forward, please contact us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Lennar - There were too many negative experiences.

Demitres C.
Verified HomeBuyer
November 30, 2021
Heartland, TX

There were too many negative experiences.

Lennar responded:
Hi Demitres, thank you for this review. We are sorry to hear about the number of negative experiences you have had with your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

You Get What You Pay For

Brandon K.
Verified HomeBuyer
November 30, 2021
Little Elm, TX

Our closing was delayed 3 months. Fair, I understand building materials and labor have dried up. The day after we move in, our master bathroom’s toilet flooded due to contractors having put waste in the plumbing. The flooding ruined our entire first floor and a lot of personal property. It took 4 emails and 2 voicemails before we finally got in contact with the customer care manager and got the issue resolved On top of all of that, even after our final walk through, there were paint stains all over the floor, nicks in the walls, drawers that don’t stay closed, garage door didn’t work, mud ...

Lennar responded:
Hi Brandon, thank you for sharing this detailed review. We want to start by apologizing for the poor craftsmanship and numerous issues you had to face following a delayed closing. If you have anything requiring additional attention, please contact us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

There was very little communication!

Janice P.
Verified HomeBuyer
October 19, 2021
Forney, TX

They do not communicate with the buyer. Don't return calls. Very difficult to work with. I actually never talked to the builder.

Lennar responded:
Hi Janice, thank you for this review. We are sincerely sorry for any frustrations you have experienced with lack of communication. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Terrible

Nicky K.
Verified HomeBuyer
September 22, 2021
Princeton, TX

Not to buy from you ever

Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Nothing .

Ahmad R.
Verified HomeBuyer
August 24, 2021
Fate, TX

Nothing . - I hated my self for buying such low workmanship and poor quality home. Both are below standard. It’s not what I expected form a reputable builder such Lennar. If I have other choices I would have walked out In a heartbeat. I could go on and on how bad it is, but every time I thing about how stupid I was for buying such low quality home I get depressed.

Lennar responded:
Hi Ahmad, thank you for the review. We are very disappointed to hear about the poor experience and disappointment you have with your new home. If you have any issues requiring attention, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Poor response and pressured into closing

Gopal G.
Verified HomeBuyer
July 01, 2019
Lantana, TX

Very poor and shoddy work. They forgot to add gas line in patio and did that the day of closing in a haphazard manner and not the way it was in the agreed plan. The dug the backyard and were not willing to reimburse anything. The fans started making noise the week after and they are not willing to fix or replace them. Their whole customer service is a charade and they try not to fix anything. When I refuse to sign off on a ticket I raised for Fan issue, they closed the ticket on their end saying the issue is fixed without any explanation. I was planning to recommend a couple of friends to ...

Lennar responded:
Hi Gopal, thank you for writing and letting us know about these issues with your home. We are sorry for any difficulties you have experienced. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, and we will review and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - I gave my review.

John R.
Verified HomeBuyer
April 08, 2021
Crandall, TX

I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.

Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care

Total Score 1

Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Display

Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

Poor low grade appliances, low grade cupboards and shower board used in bathrooms.

Lennar - There were too many negative experiences.

You Get What You Pay For

There was very little communication!

Terrible

Lennar - Nothing .

Poor response and pressured into closing

Lennar - I gave my review.