Lennar Reviews in Dallas, TX

We bought a very good house at a greater price

terrible warranty service. They do not want to honor their home warranty

The loan officer made the experience almost impossible to comprehend because of the demands and mismanagement along with the lack of communication skills.

If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.

Be sure to check things like cabinet & drawer spacing. Can't open drawers if you add handles because they're too close together. Not covered by warranty to fix after the fact, so you're stuck. Spacing in carpet pad which causes issues with trip hazards in carpeting. Did not include patio pad in backyard nor a level area for trash bins. Have to jump through hoops with HOA to get those things added.

Everything was great except the sales rep Bryan. He doesn't return calls very unprofessional. He was the only downside of the process. He was not there when I closed they had to call someone else to give me my keys which took an hour. It is once he received my deposit he turns cold. Even when I first applied he didn't return calls to follow up. Thankful for the loan officer and others but the sales staff should be replaced. I would not recommend anyone to purchase based on his professionalism but everything was great

I would have liked my 1st homeobuying experience to have been a great experience. However, the whole experience up until this point has been void of joy. I was blessed to purchase a home in TX, however the process was very rushed, I was lied to on numerous occasions, I noted damages in the home prior to closing which I had to deal with afterwards, the process of getting things fixed (which were under warranty) has been difficult to manage, I noticed multiple things after which were not functioning correctly after closing on the home.

Extra switch should be added in the rooms for fans. Double ended switch should be added in the foyer. All bathroooms have no napkins no holder amd towel holder and unutiltized space next to master bedroom sink which could turn into closet. Master bathroom does not have a lock, a tub and a window. No fans and no switches extra provided in the house. Internet point should be in all the rooms but there is only 3. There is no handles in the kitchen cabinets. There is no light in the driveway. Fence material is cheap not good quality.

We love our new home.

The home itself is beautiful and just right for me!

It was a great move from Chicago to Texas. Lennar made finding and purchasing my home seamless. From pre-qualification to selecting a community that fit my wants and within my budget. My sells consultant Brandi M. was amazing in this process by ensuring I understood the process! To post purchase support (Kyndel R.) to ensure I understand the warrantee and resolve any issues that arise or just answering questions. Lennar truly made my transition less stressful and fulfilling. I'm finally home!

Personnel very polite but not easy to get in touch with. Call backs sometimes are a day or 2 out from your request. Had to send same documents several times. Once all requirements were met, everything went smoothly.

We had our closing March 10. We drove from Colorado to Texas into a winter vortex with 2 labradors, 2 cats, two cars and a trailer. Got stranded in the blizzard. Our trailer got stuck at a hotel with no rooms. So we slept in the car freezing all night till we could get towed in the morning. We get to Frisco Tx on March 9 stay in a hotel. (Remember we have to get 2 cats and two dogs (one’s a tripod) in the hotels for the past few nights driving. Always have to take an elevator.) Now Lennar only does virtual closing and we have to be out of hotel by 11am. They want the closing at 10am. 10am they could not get their end to work… over an hour trying and now we have to be out of hotel. Now we have to try to find Wifi somewhere to finish the closing. As we leave one of our cats escapes. We try forever to get her back but finally do. McDonald’s and Starbucks nearby have no space for the trailer to park. So we have to keep driving around till we found a place with WiFi and a spot to park trailer. In this city that was a nightmare to find. But we finally find a place get and start to close on the house. During the closing she did say March 11 was marked in some areas. I said it has March 10 then for some reason they changed to March 11 but talked to (won’t mention her name here) and said we needed it back to March 10, so they changed it back. And it was changed since we were online with someone for closing on the 10th with an appointment for the 10th!!! So she changed the few areas that still said 11th. We paid cash for the house. We were set; so we headed to the office to get our keys. We are tired, stressed and just ready for this nightmare to end and get into our home. At the office we are told we can’t get our keys…try again tomorrow. What?? You have our money..we just closed …they said at closing we can go pick up our keys….why?? They say….You are scheduled for the 11th to receive your keys. Come back tomorrow. Just thinking of going through another hotel stay with our pets..almost losing one, carrying the tripod Labrador into the hotel again. I lost it. I was calling everyone. We were out in the car for 5 hours with our two cats and two labs in the heat in front of the office begging for our keys!! We had closing papers, confirmation they had our money..house completely paid for and we could not get our keys!!! Finally after all day waiting in our car in front of the office..sweating..dogs panting …we got our keys. What an awful company to buy from!! We were warned not to buy from Lennar but did not listen. Lesson learned. Listen to your friends and family when they say something is bad!! ... More

I do have very bsd experienced with real stat i would not recommended no one Lennar

The home buying experience felt extremely rushed and disorganized. During my final walkthrough, key components of the home were still incomplete—including the absence of both a sink and a dishwasher—as well as several other unresolved issues. Despite these concerns, the closing proceeded, and I ultimately took possession of a home that was far from move-in ready. After closing, I discovered multiple damaged cabinets throughout the home. Additionally, I had been told that blinds would be included as part of the home package, yet these were never provided. I attempted to address these issues directly with the seller’s representative, Yvette, but received no response despite multiple attempts to contact her. I also reached out to Chris, hoping for assistance, but he too was unresponsive. Overall, I am deeply disappointed with both the quality of the construction and the level of customer service provided by Lennar. The experience has been frustrating and disheartening, and it reflects poorly on the company’s commitment to its buyers. ... More

Great points - processing the loan only took 4-6 weeks to complete. Sprinkler system is included. Tankless water heater. Not so great - Mortgage loan officer needs better communication with buyer so there are no surprises when it comes to paying closing costs. Sending multiple closing costs disclosures creates confusion on the buyer Not so great - House bought for $245k does not live up to par with the house I bought 3 years ago for $219k. The house is built as basic as it can be. No linen cabinets, no towel bars in bathrooms (seriously?!), no glass enclosure for shower in master bathroom, not even a doorbell. It is so basic that it feels like moving into an office building with little or no thought as to what was being built. They just built it for how much they can get out of it than building a future family home. Finishing touches around the bathroom tub and stand in shower were so sloppy. The grout or whatever it is was just slapped on the fiberglass and wasn’t smoothened out at all. The customer service person could have at least find a way to correct it instead of explaining why that doesn’t make sense. My son owns a Lennar home and I was impressed with his house. Aside from the reason of buying a home closer to my daughter, I chose Lennar Home as my forever home because of my impression with my son’s home. I was very, very disappointed, to say the least. ... More

Our main concern is that we weren’t given the information we’d asked for. We didn’t know that there is Soltera South and North. We asked the salesperson about the HOA charges which are very high but she didn’t explain to us. We were looking for a home at Solitera but this lady didn’t give us full information about the location of Solitera amenities. We’re disappointed by this. We feel we’re scammed. There’s no Lenner in main soltera. We the south Soltera we’re paying HOA double for what isn’t benefiting us directly. I feel that we’re scammed by Lenner using Soltera name to sale their homes. Point blank There’s no Lenner in Main Soltera. We love our home very much but we miss the amenities we were looking and promised. We don’t want to drive miles to see lakes and nice flowers, we wanted to see it from our home. Overall, we’re glad we have our Lenner home and it was affordable to us. We are thankful ... More

Very patient with all of our questions and concerns

Poor quality materials and construction

poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar

Home buying experience was nice

The start of our home buying process began smoothly, with a virtual tour and quickly finding a floor plan that was available and fit our timeline. Everything after that went downhill. We had some trouble communicating the specifics of our loan information with our MLO, primarily the fact we wanted the house in both our names, and some other key details around the cash to close which were not addressed until the last week before the holidays. Our sales rep, Lee, was hard to get a response out of for a while until our closing. We closed the day that the snow storm hit McKinney and no one was there to turn our water on, or help in any way outside of handing me my keys. Lee even had the gall to ask us how we figured out to do this ourselves and if we would be willing to help another homebuyer also left out to dry because of the weather. Tip: if no one is coming in to work; let your buyers know so they can adjust their plans and not put them or anyone else in danger. Or don’t shut off the water the day before someone moves in. It was also never communicated until days prior that our closing would be all virtual. That would have been VERY nice to know ahead of time as we were located in two different states until the day prior. ... More

My experience from start to end was worst. Lost of lying from different Lennar Reps in terms of what they are telling verbally and cheating with signed doc. Hiding lot of details from customer up front. I made sure to convey my experience with my community who are heavy in investment in real estate to beware from scamming Lennar with all proofs I had. Thank you, Vimlesh

Love my new home and the home buying experience was great!! I’ve recommended quite a few family and friends already.

It was easy and fast to get my house and the price is affordable.