Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 903 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Mr
- Kenneth K.
- Verified HomeBuyer
- June 25, 2025
- Pilot Point, TX
The process of buying the home was a mess.
Lennar responded:
Good morning Kenneth, Thank you for taking the time to share your thoughts. We’re very sorry to hear that your experience with our sales process was disappointing. If there are any unresolved concerns, please don’t hesitate to send us an email at CorporateCustomerCare@Lennar.com referencing this review so we can get the right team involved.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 4
2/5 star home
- Vu N.
- Verified HomeBuyer
- June 21, 2025
- McKinney, TX
First off the buying process step by step was good. As far as the quality material of the homes wasn’t great. A lot of the items can be damaged and If carefully found during walk through it will not be covered under warranty after closing. Tree’s that was planted were not deep enough and was knocked down on a windy day also not covered warranty after closing as well. We had to dig the hole deeper and re planted ourselves. It feels like the home was built/installed in a rush.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Awesome customer service
- Stephen S.
- Verified HomeBuyer
- June 18, 2025
- Ennis, TX
Every aspect of the home purchase journey was over the top. I would recommend Lennar to all my friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good and timely communication!
- Eliza V.
- Verified HomeBuyer
- June 18, 2025
- Princeton, TX
Thr service was very good. Issues were resolved and we were happy with it. Dominique is always trying to do his best and found way to help the homeowner!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Computers
- Janice J.
- Verified HomeBuyer
- June 18, 2025
- Princeton, TX
The only trouble I had was with the technology and computer experience. Sorry it was difficult for someone who did not grow up on computers.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Good experience!
- Aleah C.
- Verified HomeBuyer
- June 18, 2025
- Princeton, TX
The home buying process was smooth and well-organized. My agent, Michael was knowledgeable, responsive, and guided me every step of the way. From getting pre-approved to closing day, everything went as planned. Since closing, any issues we've encountered have been promptly addressed by Lennar, and they've been helpful in getting things resolved. My family and I are so happy with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my home
- Michael W.
- Verified HomeBuyer
- June 18, 2025
- Ennis, TX
Brandy was great to work with. I was looking at a Horton home. And figured out the Horton home was going to be over 40,000 more I’ve done about $10,000 worth of upgrades but wouldn’t trade my house for the Horton house and also I love the development the pool area and play area which I don’t know is I’ll use much is absolutely gorgeous. You won’t be disappointed moving here.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
It was sort of OK
- Rajendra S.
- Verified HomeBuyer
- June 18, 2025
- Princeton, TX
It's ok, and they could have given bigger incentives.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Review
- Angela M.
- Verified HomeBuyer
- June 18, 2025
- Ennis, TX
Everyone was wonderful except the mortgage side. No communication blamed me for all the problems asked repeatedly for items they already had rude to me my gpa my attorney horrible stressful experience with the mortgage company
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 1
No quality!
- Anonymous
- Verified HomeBuyer
- June 18, 2025
- McKinney, TX
The home I got it’s not the same as model house! So many details they are not finished. The builder used the cheap materials. For the 2210sqf I paid 471.۰۰۰in my Neighbourhood paying a lot less!
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Buying experience
- Sivakumar C.
- Verified HomeBuyer
- June 16, 2025
- Providence Village, TX
It was great experience and overall process is more advanced and automated so it is pretty smooth. Thanks Lennar !!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great experience
- Lisa C.
- Verified HomeBuyer
- June 11, 2025
- Ennis, TX
Everything went smoothly and communication was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Manly
- Michelle M.
- Verified HomeBuyer
- June 11, 2025
- Crandall, TX
The closing process suck. The rest of the buying process was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I m very happy the way they handled
- Mahesh S.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
I like the most is the place & price it’s fit to my budget
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding service!
- Lasonji L.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
Everything about it was great! Everyone made sure I understood everything, and made process as smoothly as possible
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Need to be better with first time homebuyers
- Marie R.
- Verified HomeBuyer
- June 08, 2025
- Wilmer, TX
The day I signed the contract I was sadly given half correct information about possible helps like homestead and the agent incharge never answered my phone calls after I was passed down to mortage people. After that When I went to pick up my keys after signing there was no one at the comunity and had to wait 30 minutes for someone to arrive and hand me my keys! Lastly my house was dirty when I went in. They never did the last cleaning of my home. The only response I got was: “maybe someone got confused on the day you were closing” other than that I have a house.
Lennar responded:
Good afternoon Marie, Thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. Moving forward, If there are any warrantable items, please submit a warranty service request through your Lennar account. This is the best way to document your concerns and ensure timely follow-up from our team.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Terrible
- Ginger C.
- Verified HomeBuyer
- June 06, 2025
- Pilot Point, TX
Awful experience. Do not recommend to anyone
Lennar responded:
Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com.referencing this review and including any additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Home
- Melissa S.
- Verified HomeBuyer
- May 28, 2025
- Royse City, TX
Lennar works hard to make sure the home buying process is easy and seamless. Of course there were a few hic-ups along the way, but they were easily worked out. Communication was wonderful as well. I just have a few things still needing repair, but all in all, it is a great home and I love living here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great house
- Vyacheslav T.
- Verified HomeBuyer
- May 28, 2025
- Princeton, TX
We bought a very good house at a greater price
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
terrible service
- Anonymous
- Verified HomeBuyer
- May 26, 2025
- Providence Village, TX
terrible warranty service. They do not want to honor their home warranty
Lennar responded:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Loan officer
- Charlene W.
- Verified HomeBuyer
- May 22, 2025
- Ennis, TX
The loan officer made the experience almost impossible to comprehend because of the demands and mismanagement along with the lack of communication skills.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
WORST EXPERIENCE EVER!!!
- Jalynne M.
- Verified HomeBuyer
- May 22, 2025
- Mesquite, TX
If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.
Lennar responded:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Little Things Add Up To Big Problems
- Anonymous
- Verified HomeBuyer
- May 21, 2025
- Princeton, TX
Be sure to check things like cabinet & drawer spacing. Can't open drawers if you add handles because they're too close together. Not covered by warranty to fix after the fact, so you're stuck. Spacing in carpet pad which causes issues with trip hazards in carpeting. Did not include patio pad in backyard nor a level area for trash bins. Have to jump through hoops with HOA to get those things added.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 5
Just saying
- Tamara H.
- Verified HomeBuyer
- May 21, 2025
- Princeton, TX
Everything was great except the sales rep Bryan. He doesn't return calls very unprofessional. He was the only downside of the process. He was not there when I closed they had to call someone else to give me my keys which took an hour. It is once he received my deposit he turns cold. Even when I first applied he didn't return calls to follow up. Thankful for the loan officer and others but the sales staff should be replaced. I would not recommend anyone to purchase based on his professionalism but everything was great
Lennar responded:
Good afternoon Tamara, We appreciate you taking the time to leave a review, even though we’re disappointed to hear we didn’t deliver the homebuying experience you deserved. At the same time, we’re truly glad to hear that you’re happy with your new home — that means a great deal to us. We hope you create many beautiful memories there for years to come. If there’s anything more we can do to support you or follow up on, please don’t hesitate to reach out to us at CorporateCustomerCare@Lennar.com.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Numerous issues with home
- Jason P.
- Verified HomeBuyer
- May 15, 2025
- Little Elm, TX
I would have liked my 1st homeobuying experience to have been a great experience. However, the whole experience up until this point has been void of joy. I was blessed to purchase a home in TX, however the process was very rushed, I was lied to on numerous occasions, I noted damages in the home prior to closing which I had to deal with afterwards, the process of getting things fixed (which were under warranty) has been difficult to manage, I noticed multiple things after which were not functioning correctly after closing on the home.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
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