Lennar Reviews in Dallas, TX

Our experience was great and every process was followed. We will look forward to buy more thru lennar

My home buying process was a roller coaster, to say the least. It started with a classic bait-and-switch tactic regarding the deal, followed by misleading information about loan qualifications. To get me interested, I was told that I qualified for a USDA loan based on my circumstances. However, after I submitted my earnest money—which is supposed to be refundable—I was suddenly informed that I didn’t meet the qualifications after all. This was particularly frustrating because my agreement to move forward was contingent on using that specific loan. Despite that, they refused to refund my earnest money. To make matters worse, the loan officer was incredibly unprofessional. He changed the financing type without informing me—on three separate occasions—and continued to send Docusign documents without explanation. When I asked for clarity and requested to be notified before documents were sent, I was brushed off. Needless to say, if I ever had to work with Trent or Chaz again to purchase a Lennar property, I would absolutely take my business elsewhere. ... More

The first day didn't go too bad. Met with someone in the sales office. All he did was spend 5 min telling me which houses I could look at and gave me a map. I went and found them on my own. I assumed all the features on the website were accurate and since nobody had spent any time with me I didn't know any different. I asked questions but it turns out much of what was advertised for the neighborhood was just flat out incorrect. No gas utilities, no granite, no tile in the bathrooms or laundry rooms. Later I asked when I was getting my smart lock, smart thermostat, and smart doorbell installed. These were all advertised to be included on the app under my account. It's part of the "Everything's Included" marketing. Turns out I didn't get any of that either. Closing was an issue and I had to do it twice. I've had countless issues with the house itself in the month since I've lived here. Everything from plugs not working, garage doors getting stuck. Back door has a large gap in the bottom, stuff was left under the carpet that you can feel when you walk barefoot, etc. I've lost power several times including once for 12 hours. There's supposed to be a free backup battery for issues like that but it wasn't installed until later. Nobody mentioned that a pool was going to be built 2 houses down until a future neighbor told me about it. Most of the default builder grade things I've already had to replace because they're so cheap. Unfortunately I'm only giving a snapshot and a full conversation of my experience will probably take 2 hours. And continue having issues with the people who are supposed to help with the warranty issues and worst of all I'm pretty sure nobody cares. ... More

I was not told the truth about a lot of things. The quality of the builders was not good. Once I moved in, someone left the floors so dirty full of mud and dust. They also decided to take a #2 in the owners suite. Lennar is so tacky and disgusting. After settling in the home you actually notice how bad the chaulking is, missing screws, drywall repair, horrible sod installation and garge door opener wires everywhere. Not to mention the warranty guy takes a long time to fix warranty request and keeps scratching the cheap floor lenar provided for this home. Very Disappointed

I didn’t use Lennar’s lenders. I closed with my own. The customer service has been great and everyone I’ve worked with. However, what I don’t appreciate is them allowing investors to come in and make the neighborhood I bought in mostly renters. I chose the neighborhood and area because I wanted a nice place to raise my family but now there will be a revolving door or renters.

Everything was great with our on site representatives. Got some great deals but the entire underwriting and closing process was a nightmare. The communication was absolutely awful.

It was a decent process, everyone act with ethics and professionalism!

For the payments they were very agile through the lennar platform and after the payments the leftover funds are returned immediately

All good and nothing but the best.

The quality of some finishing materials inside the house and equipment could be better.

My experiences were horrible when it came to get items that were falling apart repaired. It has been an inconvenience with the scheduling to get things fixed. Not available on the weekends and in order to get things repaired you must take a half of day off losing income for the issues that came with a new build

Was so surprised how seamless the process was from searching to finding the right lender. A new build just outside the city in a quiet area that starting to be developed. Excited to host in my new space and see what comes of the surrounding areas.

Good team of people but worst quality of fence they have installed In backyard

We chose a great realtor who guided us through the home buying process. We are happy with our purchase with Lennar.

I had a great experience with the purchase of this home.

My overall experience has been great. There have been. Some flooring issues however Lennar has been very quick to respond. I contemplated a 4 star on the workmanship for that reason. I understand having to use different contractors to keep the wheels turning on putting up these homes quickly and I applaud Lennar for the value of the home, the timely responses, and the overall willingness to seek customer satisfaction. I've told several people I know about Lennar that are also looking to get still a great home without spending $500,000. Yes the home is settling in and things start to seem out of whack but I was extremely satisfied with how fast Kyndall is to respond to us and get someone out quickly to fix any and all issues. I love the home, love the value, and the affordability it gave for me to make a 2 plan of homeowship happen in 1. No more apartment living for us lol. Thanks team for the hard work and I promise to try and send people. Thank you also Jennifer on the Sales side for working with my crazy self and my Realtor to help get a dream done all before the holidays. Thank you again Lennar for the awesome home buying experience. ... More

I’ve owned several homes and understand the process of buying and selling real estate. From the sales process to final close, it was bumpy and riddled with issues primarily around communication and a lack of clarity in details. Additional issues surfaced in general knowledge related to titling the home as I wanted. The initial response brushed it off then later was casted as a “I’ve never seen it done like that in 20 years” approach. I finally got it resolved as I initially wanted by pushing the issue further. The mortgage process was poor and lacked understanding and direction. The process attempted to mechanize something that ignored nuances of individual circumstances. Build quality of the home is ok. Although the details matter such as paint quality (chips real easy when doing a basic wipe down), picture windows in common spaces, inconvenient placement of light switches, and sloppy caulking and paint in various spots. Also, nearly all the door knobs came loose. Minor things to fix but Lennar is strict about their warranty and not doing work that will jeopardize that set up. I’m satisfied and neutral on the quality. But ask me in a year after I’ve had time to live in the home. Our family will stay in the home and make it our own. But I will never buy a Lennar new build again after my experience. ... More

Warranty service team is very bad with my experience

The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.

¿Cómo describirías la calidad y el valor de tu nuevo hogar

There is no high-speed fiber internet available.

Jeremy was very patient and kind. He made the process less painful. It was a quick process too. The quality of the home is standard. There were a few things that I feel could have been done differently. But all in all a good investment and experience. I would recommend this builder to friends and family. Matter of fact, I have recommended my friends and family to buy from Lennar. I think Lennar produces a good product for the amount paid.

Great house, nice quiet area

Do not be afraid to ask questions---make a checklist and work closely with builder, and real estate agent when possible.

The Cypress Creek West website explicitly stated amenities, swimming pool and children's playground would be onsite. However, after the earnest money deposit is made (which I would loose if I withdrew) I later discovered these amenities are located in different communities across the street, requiring shared access. The closing process was extremely rushed. I was given only a few hours for the walkthrough simultaneously while touring the house with representative. This left no time for thorough cosmetic inspection, and any issues raised during the representative's explanation were addressed, while others were likely overlooked due to the time constraint. There were few things I reported such as drainage issue which were never fixed just rushed to close the house and get threatened that if I dont close the house on time I would loose earnest money regardless if my issues were resolved or not. This rushed approach was unacceptable. The craftsman on the house is just awful. Doors were not aligned properly, too much gap. There are crack all over the house and so on. Several of my friends expressed interest in the community but ultimately chose to pay slightly more in a nearby community. They, like me, were dissatisfied with Lennar's misleading advertising regarding the onsite amenities and the rushed closing process. Most of my neighbors are advising their friends and family to stay clear from this community because it doesn’t even have a children playground forget about other amenities and workmanship of the house is awful. ... More