Lennar Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Lennar.
Read all 885 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
View Homes
Customer Reviews
Fast and responsible
- Venkata L.
- Verified HomeBuyer
- January 23, 2025
- Forney, TX
Fast action and responsible in addressing the issues
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Disappointing Service by Lennar
- Anonymous
- Verified HomeBuyer
- January 23, 2025
- McKinney, TX
False info and poor quality
Lennar responded:
Thank you for your review. We’re sorry to hear you feel you were given false info and we did not meet your quality ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bittersweet Experience.
- Victor V.
- Verified HomeBuyer
- January 20, 2025
- Crandall, TX
The representatives at the Lennar office for Eastland Crandall showed little effort in assisting, and their response time to emails and texts was disappointing. Also, discrepancy between the website listing and actual appliances.
Lennar responded:
Good morning Victor, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process.
We hope to improve your experience with us moving forward. Please do not hesitate to reach out to your local Customer Care Team by submitting any questions or warranty requests online through your Lennar Account. This ensures that your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 4
Trustworthiness 2
Responsiveness 1
Amazing
- Raul C.
- Verified HomeBuyer
- January 18, 2025
- Providence Village, TX
I am so happy to buying my new home with Lennar. They give me an excellent price and interest rate including refrigerator range dishwasher blinds washer and dryer and helping me with $10000 with the Closing costs We closing the deal in 3 weeks this was amazing.. I just can say THANK YOU!! I have a lower monthly payment for a brand new house in this 2025
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Overall good experience
- Linda L.
- Verified HomeBuyer
- January 17, 2025
- Justin, TX
The sales agent was very good; professional as well as friendly. The welcome team is excellent. The whole process was fast and efficient except for the loan application experience which was very frustrating.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great Experience
- Randy W.
- Verified HomeBuyer
- January 16, 2025
- Forney, TX
Michael J with Lennar Mortgage was awesome and he helped me get the house I wanted with little issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process start up finish
- LaQuincy W.
- Verified HomeBuyer
- January 16, 2025
- Anna, TX
May second lennar home and the process this time was just as easy as the first. I will add this home was built a lot better than my previous home (Covid years so things were crazy) great experience fast communication and great price and location. Couldn’t be happier
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying experience
- Anonymous
- Verified HomeBuyer
- January 16, 2025
- Little Elm, TX
Home buying experience is okay as the homes are more like inventory homes and no options to choose but not satisfied with quality of workmanship and how the issues are handled. Already seeing multiple cracks across the house near the wall joints.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Worst experience with Lennar start to finish
- Varun A.
- Verified HomeBuyer
- January 11, 2025
- Princeton, TX
We had the worst experience in home buying with Lennar in Princeton. The sales agent Connor Frank was rude, arrogant and held a lot of information just to make the sale. There were numerous issues with the house and the workmanship which were not properly addressed before closing. After closing there is no one interested in resolving the issues. Connor Frank is the worst agent you could possibly come across and Lennar is possibly the work builder to buy a home. They have stopped responding to calls and texts and do not want to resolve the issues even under the warranty.
Lennar responded:
Good afternoon Varun, Thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We take your feedback seriously and we would like to offer further assistance with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Michael and Brookx, were great
- Jason P.
- Verified HomeBuyer
- January 11, 2025
- Princeton, TX
Michael and Brookx, were great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Last time I will buy Lennar
- Brian C.
- Verified HomeBuyer
- January 11, 2025
- Anna, TX
Buying a Lennar home has been the worse experience of buying a home, and I have bought several homes. From the lender process to resolving build issues has been a disaster. I filed a repair request after closing and it has now been 3 weeks and the issue still is not resolved. The repair has not been scheduled yet for it to be corrected. I would encourage people to be careful when dealing with Lennar.
Lennar responded:
Good morning Brian, and thank you for sharing your homebuying experience with us. We are sorry to hear that your experience has not met your expectations. We understand how frustrating it can be not to get your issues resolved. If there are still outstanding warranty issues you would like us to follow up on, please email the details of your concerns, referencing this review, to LennarNews@Lennar.com so we can assist you. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Great sales person and mortgage agent
- Robert G.
- Verified HomeBuyer
- January 10, 2025
- Princeton, TX
Make sure you have a final walk thru to verify any defects were fixed. Take pictures and write down everything that needs fixed and also keep track of all things you need to do before closing and after closing. Make sure HOA is fully explained to you so not caught off guard with first mail for payment. Expect deposits needed for utilities. But most of all enjoy your new home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Bud
- Anonymous
- Verified HomeBuyer
- January 09, 2025
- McKinney, TX
Purchased home thinking it was a great buy, sales man was great. Quality of material used are of lowest grade. Cheap , had few issues after closing , some resolved , Still stranded for 21 days from a plumbing issue.
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 1
GABRIEL MIRRIAN GABY KILMAR ABY
- Juan V.
- Verified HomeBuyer
- January 03, 2025
- Princeton, TX
tuvimos una gran experiencia con el agente vendedor Marta es una persona muy amable gracias por su ayuda también agradecemos a la gente vendedor Cruz por su amabilidad nos hicieron sentir muy bien gracias también agradecemos al constructor que nos dio la caminata por la casa los explico muy bien que Dios los guíe siempre si tuviera que comprar otra casa la compraría con ustedes bendiciones
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It Was Worth It!
- Demetra L.
- Verified HomeBuyer
- January 03, 2025
- Princeton, TX
Lennar Bridgewater is a great community and I'm so glad and thankful for God's blessings. The home buying process was great overall but the underwriter MJ needs serious customer service training. She was rude, zero personality, and made it less desirable. Thankfully the Loan Officer was amazing by being God-fearing and a listening ear.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
A model agent for Lennar Homes
- Linda M.
- Verified HomeBuyer
- January 03, 2025
- Princeton, TX
In life one can be lucky enough to cross paths with a person who is not about self-serving, rather serving others. John fits that description. He worked very hard with Rosa to make buying my final home a reality. He was not so much concerned about his rewards as he had a purpose to help me. He answered every question I had, he had solutions that supported my purchase, and he physically helped when something had not been finished. That character does not go unnoticed. Lennar Homes should be grateful to have a true and sincere model agent when it comes to selling homes.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Poor customer service
- Ramesh C.
- Verified HomeBuyer
- December 27, 2024
- Little Elm, TX
I had lot of issues to close my recent home with Lennar. They didn't include my realtor name in my closing. I called customer service for some issues, but the response was very rude.
Lennar responded:
Good afternoon Ramesh, We are sorry your homebuying experience did not meet your expectations. We hope that, as a homeowner, we can earn back your trust as we work hard to provide you with exceptional customer care. We hope that moving forward, we can regain your trust. If outstanding items remain to be resolved, please send us an email with details of your concerns to LennarNews@Lennar.com so we can help you follow ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 1
Very Good
- Khalid M.
- Verified HomeBuyer
- December 21, 2024
- Little Elm, TX
Purchase experience was great. Our home address on google map is erroneous. All navigation apps take me to a different location. Despite repeated requests for corrections it is still not resolved.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Exceptional home buying experience
- Antonia K.
- Verified HomeBuyer
- December 06, 2024
- Anna, TX
My experience with Lennar has been exceptional from beginning to end. Brett in the sales office provided all the information I needed to make an informed decision and select my future home, guiding me every step of the way. Chez was outstanding in assisting with the financing and closing process, and the rest of the team, including customer support, made the entire home-buying journey seamless. My third-party inspector noted that the house was very well-constructed, and any minor issues I’ve encountered since moving in were promptly resolved by the warranty and customer support team. I highly ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy Homeowners
- Tina M.
- Verified HomeBuyer
- December 05, 2024
- Dallas, TX
Awesome experience. Great experience with LENNAR. We are 100% satisfied
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great built and reasonably priced
- Abhishek K.
- Verified HomeBuyer
- December 05, 2024
- McKinney, TX
Reasonably price, Good build, smooth process and great support after we moved in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer satisfaction- least priority
- Anonymous
- Verified HomeBuyer
- December 01, 2024
- McKinney, TX
Dont even respond to emails.
Lennar responded:
Good afternoon, and thank you for sharing your feedback. We are sorry to hear that you have not received a response to your emails. If outstanding items remain to be resolved, please send us an email referencing this review to LennarNews@Lennar.com so we can help you follow ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
My experience left a lot to be desired_ fortunately we had a good and helpful realtor
- Godfrey M.
- Verified HomeBuyer
- November 30, 2024
- Crandall, TX
Given what we know now and experience during the home buying process, we wish we had gone another direction. The workmanship leaves a lot to be desired. And the use of cheap materials in the house construction and finishing is very poor_ eg cheap paint which easily stains and peels off when wiped with a wet cloth. Nice walk-in shower cubicle but no shower doors. Door paint chips and dirt on inside walls not repaired as promised after final inspection.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Lennar Buyer Remorse
- Dennis J.
- Verified HomeBuyer
- November 30, 2024
- Crandall, TX
The overall home quality is poor. The workmanship is horrible with lots of items unfinished and poorly done. It seems to be no quality control of the workers work. Appliances are cheap and dangerous. The home is not the same as the model we were shown. Different floor plan. Basically the house is a double wide trailer on a cement slab. Regret the purchase and wouldn't recommend Lennar as a builder.
Lennar responded:
Thank you, Dennis, for your feedback regarding your recent Lennar home purchase. We’re sorry to hear that we haven’t met your expectations in terms of product quality or workmanship. We understand your frustration with closing on an unfinished home, and we sincerely apologize for any inconvenience this has ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Patrick it was so helpful from the beginning all the way to the end
- Silvestre G.
- Verified HomeBuyer
- November 23, 2024
- Crandall, TX
It always answers all my questions so quick, is my first house so a lot of questions I have and he always help me and drive me through every single detail
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.