We asked for a previously offered counter top, Granite, in our master bath. You would have thought we requested the holy grail. they acted like they "might" be able to do it during the 9 months build time but ultimately didn't get it done. I have expressed my disappointment over this issue multiple times with Lennar.......no response or follow up, they don't care. Love the home, don't like the service.

Lennar responded:
Hi Mark, thank you for sharing your comments about the granite in your master bath. We are sorry to hear about this situation. Please email us at corporatecustomercare@lennar.com if you have any additional items, so we can follow-up for you. – Lennar Customer Care

Total Score 3

Quality 4

Trustworthiness 2

Responsiveness 2

Lennar - we moved in March 2018, so far we haven't had too many issues

Anonymous
Verified HomeBuyer
June 27, 2019
Haslet, TX

we moved in March 2018, so far we haven't had too many issues and when we do have issues they are looked and possibly resolved within 7 - 10 business days. We live on a Greenbelt and a development vacant lot that is supposed to be cleaned up - well the Greenbelt is a weed infested eye-sore the weeds/misc plants are as tall as the iron fence (5-5.5ft) and the vacant lot that is supposed to be grassed with sprinklers is a catch all for the construction workers for concrete, bricks and extra dirt from other areas - large dump trucks come and dump misc stuff and a small back hoe brings bricks, ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

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Lennar Reviews in Fort Worth, TX

What Fort Worth Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

Great builder if your ok with everything they offer

Lennar - we moved in March 2018, so far we haven't had too many issues