Lennar Reviews in Fort Worth, TX

The Lennar experience during purchase was fine. Once we moved in, a BAD wind storm pushed through and our roof torn apart because it was not installed correctly. The adhesive tabs were still on the shingle. When I reached out for support, I was told, it is your problem contact the insurance company. Every house on our street had roof damage...seems like a systemic problem to me, yet Lennar is not upstanding enough to assist residents who have lived in a home for less than 2 weeks.

I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was improperly installed. There were overdriven nails, under driven nails, shingles that were placed upside down, shingles that are not straight aligned(they go down and up) and shingles where the plastic was not removed so they will not adhere properly. I have yet to hear anything back from Lennar. and being that it is the season of rain and hail and wind. I am now risking further damage to my brand new home. Lennar does not seem to care about this since they’ve already sold me the home. Getting them to honor their poor workmanship seems impossible. This experience has been horrible and I will never buy Lennar again. In fact, I encourage anyone else to steer clear from buying Lennar. In my experience, they do not back their workmanship on their brand new homes. ... More

Well it took me 3 houses before I got the house I have now. The first house the loan officer was asking me about my Zelle saying I owed Zelle and I even got an inspection for the house that Lennar sold while I was getting all my information together. Then the second house I didn’t get because I didn’t want the high interest rate. So the third house I got because they already had all my information and we closed quickly. But I really wanted the first house. This is my first time buying a house and the salesperson didn’t give a house gift. It seemed that she want interest in making sure the customer was happy. After we closed she didn’t want to answer no questions she told me to talk with someone else. I’m very disappointed by this. I was thinking you would be more than happy once the house was sold. I wish the person had a heart. They should have different sales person and not the same person in that area. ... More

No major issues with the home, everything good so far.

Overall a good experience though out the process. The Quality of the home is good and we're very happy with the area and the results

Sales person was great! The customer service and handling issues is quite disappointing. I'll stop there...

Still have some issues with Lennar Title paying certain fees to the CMA/HOA company. Still in the process of getting certain issues with house getting fixed. But Customer care consultants are working on them.

Lennar Mortgage issued a e check refund after closing. It's been a month and a half, 3 attempts a BOA and one at our bank and can't cash the check. Reached out to everyone we could think of at Lennar including rosiesupport@lennartitle.com. NO body is responding. We have requested a paper check or wire transfer.

The buying process was swift and everyone associated with Lennar was professional and responsive! Great experience I would recommend LENNAR to others!

On each step all the lennar team helped me with really fast response and very clear instructions on what needed to be done. Easy process

Very low quality on material plus warranty people not helpful on coming to repair problem.

Customer service after closing and buying has been helpful. However I’d wish the closing to have been much smoother than it was.

The entire Lennar process was great, not only was it quick to get me in my new home but so many added bonuses in the process. I would totally suggest anyone looking at new homes to check out Lennar they take the time to answer your questions and the process is friendly and quick, it was just what I needed to get into my new home, and I love it!!!

Month and half still haven’t received mail keys. Overall workmanship medium at best!!! No attention to detail!!!

These 3 were some of the most amazing people to work with. They walked with me the entire process and would not allow me to give up. I would recommend Lennar to anyone. Thank you guys so much! We love our home

My agent Bill was excellent. This home needed much better and modern fixtures.

Everything I see is nothing but a rip off. Want your money, after that no follow up on customer to see how things are. Never heard from salesperson to see if I was happy and how everything is going. Never will I buy from Lennar again.

Nuestra experiencia fue excelente desde el principio hasta el final. La atención de Jordan, Michael y todas las personas que nos atendieron y ayudaron con todo el proceso, fueron muy atentos y amables en todo momento. El proceso super rápido. Nos sentimos super cómodos durante todo el proceso. Gracias a todos.

I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.

Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not available. The communication among themselves was not great, because I had to repeat myself over, and over again that I may be waiting to receive the documents, or information they are asking for. That didn't stop them, they continued to pester me to give them the documents or to sign their documents. Ultimately, everything worked out, but they are extremely pushy for you to sign their documents. They need to relax, and calm down, I still managed to have everything ready before the deadline, but not because they rushed me. I did not need to be rushed though, so for that I give them a 1 since I cannot give them a 0. But the house is fine, I'm happy as my first house, so credit needs to be given where credit is due. Jordan was a great Sales person though, he Helped me find the house, and was very kind to explain so many details about owning a house and the process to buy one. I'd like to give a great Shout out to him. Thank you Jordan for all your help! ... More

Over all is good. The workmanship of the house is good, however after we moved in the floor of the padio and the garage cracked and we were told the warranty does not cover that. That's a little disappointment. It's only a month since we lived. Cracked floor should be maintained by them.

Overall experience was a bit rocky, there is a huge lack of communication at times during the process which causes anxiety and unnecessary stress. I didn’t know I would be closing for sure until after 5pm the day before, it was very stressful. Also when I actually picked up my keys, the person who sold me the house was out for paternity leave (so happy for him) but the person there was real impersonal, just handed me the keys and was like good day. I was disappointed because buying a house is a big deal.

I have purchased about 15 homes in my adult life due to job moves. This by far was the worst loan experience I have ever had. Our loan officer, Amanda Claxton, gave incorrect information each time a question was asked. She has no eye for detail and is “ok with things not being exactly right”. I have never heard those words from someone working in finance. She told us things that simply were not true in multiple occasions and when we called her out she denied it even though I have it in email. When she doesn’t know the answer to a question she just makes one up. Simply the worst experience.

Great experience! Very convenient and easy process! Thanks!

Initially I had doubt in my mind. But after my pre-qualification. I was told it got approved. Then the process begin and end on time of the day closing. They kept their promises, and shown total professionalism toward the customer.