Lennar Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Lennar.
Read all 284 verified reviews from homeowners that built a new home with Lennar in the Fort Worth area. Fort Worth homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Worth Area
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Customer Reviews
the mozart was being built right on time!
- Crystal P.
- Verified HomeBuyer
- September 25, 2024
- Haslet, TX
the lennar team did a great job with my entire home buying process. from start to finish. from sales to closing. so glad I caught them building my house that I didn't know I needed, until I actually needed to move into it right away when I sold my home. the timing was impeccable, couldn't make this up if I wanted to. thank you lennar - chef's kiss!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
It was very good experience.
- Anonymous
- Verified HomeBuyer
- September 25, 2024
- Fort Worth, TX
It was a good experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- MAUREEN P.
- Verified HomeBuyer
- September 24, 2024
- Rhome, TX
Wasn't a very long process but was worth it
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Horrible experience with Walkthrough
- Anonymous
- Verified HomeBuyer
- September 16, 2024
- Arlington, TX
The beginning process of purchase was great. After we signed things went south quickly. Walkthrough was the worst experience. During walkthrough everything was just denied..
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 3
Katelyn
- Marie V.
- Verified HomeBuyer
- September 09, 2024
- Fort Worth, TX
My Lennar Sales Representative guided me throughout my process in buying my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Only affordable home in the area
- Amanda L.
- Verified HomeBuyer
- September 06, 2024
- Rhome, TX
We have been trying to buy for 5 years and could never qualify let alone afford a home in the DFW area until this year. The buying experience was great with Lennar, they were very transparent in what we were getting into. The numbers were spot on. The home is new so it’s great when it comes to knowing what we’re getting. There was some dishonesty in the selling process: we were told when we did our new home owner orientation walkthrough, that no one could be let into the home after that point until closing day as the locks changed and they wouldn’t be able to access the house. House was ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Would NOT recommend Lennar
- Julie P.
- Verified HomeBuyer
- September 01, 2024
- Rhome, TX
From the start of our home-buying experience to the end, we have had issue after issue - from trying to work with Lennar mortgage to the sales office, we have had to continually push *upper management* for a response. Although our home was move-in ready when we started the process, our closing date was delayed three times without so much as an apology - there has been absolutely no transparency through the process. Lennar emailed us early on saying to ensure we reply quickly to emails or requests, however, Lennar is excruciatingly slow in getting anything done. If you’re willing to be ...
Lennar responded:
Good morning Julie. Thank you for taking the time to share your feedback on your recent Homebuying experience. We apologize for the communication issues you experienced. We are committed to providing you with the best possible Homeowner experience and are here to assist you with any questions or concerns you may have. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Additionally, we are excited to announce that you can now use the Lennar app to submit warranty requests as well! The app provides a convenient and user-friendly way to manage your home warranty needs right from your ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Okay experience
- Anonymous
- Verified HomeBuyer
- August 29, 2024
- Haslet, TX
Our sales rep was very communicative and responsive and when trouble arose she took the reins and jumped in to help us. If it were not for our sales rep Hailey, I would have walked from the deal. The home buying concierge assigned to us was so bad—she was non-responsive, didn’t return calls or emails. She was incorrectly relaying information from the project manager to me and probably from me to him. She also gave misinformation that confused and frustrated me. Overall, I would probably choose Lennar again but I would shop around with other builders as well to compare.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
My salesman Norman was a liar
- Tyrone H.
- Verified HomeBuyer
- August 25, 2024
- Arlington, TX
Everyone but Norman and the Construction MGR were Great! Je is a Liar
Lennar responded:
Thank you for sharing your feedback. We are sorry to hear you did not have the best Homebuying experience. We hope that moving forward you feel well taken care of as a Homeowner. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 5
Honeymoons Over - Warranty
- Philip L.
- Verified HomeBuyer
- August 23, 2024
- Fort Worth, TX
Michael was our sales person. Amazing experience. Professional and accurate execution. Lennar Mortage…was almost perfect but they didn’t pay all of the HOA yet so we are having to be the middle man for it. Warranty after the buy…big ZERO. I’ll just go straight to the big one: neighbor had drainage issue in backyard, James from warranty told her she needed a french drain (she did not, it hasn’t rained), Lennar hired a sub contracted party to install this drain. (what appeared to be) a non licensed non certified irrigation professional). These guys broke my neighbors irrigation in back ...
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
HORRIBLE
- Bradley H.
- Verified HomeBuyer
- August 16, 2024
- Fort Worth, TX
HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.
Lennar responded:
Good afternoon Bradley, We are sorry to hear about the poor communication with our closing agents and the need to submit multiple times. We understand how disappointing it must be to face these problems. We hope to improve your experience with us moving forward.
If there were any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Total Score 1
Quality 5
Trustworthiness 1
Responsiveness 1
Subs working for Lennar
- Jeffrey H.
- Verified HomeBuyer
- August 15, 2024
- Fort Worth, TX
The subs need to do the job right the first time. I’ve had 5 major issue with my lawn. 2 broken sprinkler lines, one not burried, lawn died and replaced. This is my 3rd Lennar home I’ve bought and I’m sure Lennar won’t respond to this but that’s life. So probably my last Lennar I’ll buy.
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 4
Was Fantastic and smooth process
- Lydiah T.
- Verified HomeBuyer
- August 08, 2024
- Fort Worth, TX
Lennar is the best builder and very understanding during the process more so very patient
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Difficult process
- Linda H.
- Verified HomeBuyer
- August 03, 2024
- Arlington, TX
Our salesman, Norman, kept trying to sell us something we did not want and, although, we were #1 on a house, we walked in on a conversation with another prospective where he was about to sell them the house we had been promised. We were just waiting for the house to be released to put our money down. We have had trouble getting warranty work completed. We had a private inspection done and some of those issues, which were supposed to be addressed before we moved in still have not been completed. One guy forgot the paint he needed, said he would close the ticket and reopen it when he got back ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 1
House
- Jimmy L.
- Verified HomeBuyer
- July 20, 2024
- Haslet, TX
The finance officer was incredibly non responsive to our situation. I will not ever consider buying another Lennar built house!
Lennar responded:
Thank you Jimmy, for your feedback on your recent Lennar home purchase. We are sorry to hear your experience with the Finance Officer was not a good one. We hope that moving forward we will be able to offer you a better experience as a Homeowner. If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
LaShunda
- LaShunda S.
- Verified HomeBuyer
- July 12, 2024
- Fort Worth, TX
It was a overwhelming process but when the ink dried it was all worth it.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Loved til I got in...
- Dawn F.
- Verified HomeBuyer
- July 05, 2024
- Rhome, TX
Bill and John in the sales office where absolutely fantastic! 10 out of a 10 would recommend every day of the week! The house I've had issues one after the other starting week 3 of owning it. I've had electrical issues, plumbing, a rood leak, nails popping from the sheet rock, and a crack above a window. These seems like a lot for a BRAND NEW HOUSE. Warranty doesn't communicate very well and I have to reach out to get info. I've only own the house for about 6 weeks and can't fully move in due to all of the issues. Hopefully, I'll get it all fixed and I will get to enjoy my new house.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 2
Construction Quality
- Anonymous
- Verified HomeBuyer
- June 27, 2024
- Arlington, TX
Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Mixed emotions about my experience
- Maria M.
- Verified HomeBuyer
- June 27, 2024
- Fort Worth, TX
My experience with Lennar Homes was mixed. On one hand, Omar, the builder rep, was incredibly helpful and available to answer questions. His guidance throughout the home buying process made things a bit smoother. However, one aspect that I found slightly inconvenient was their complete reliance on electronic documentation. I personally prefer having some paper documents for reference, not just QR codes to look everything up on a screen or log into a portal. Issues that were found during inspection were addressed prior to move-in, there were a couple of items that required attention ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Bad experience with overall lennar team
- Anonymous
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.
Lennar responded:
Good afternoon and thank you for sharing your experience with us. We apologize for the frustration that this could have caused. We hope that moving forward, we can offer you a good homeowner's experience. If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Darryl
- Darryl C.
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
I'm very sad with everything Lennar has to offer.
Lennar responded:
Good morning Darryl,
Thank you for sharing your feedback. We are sorry to hear you have not had a good experience so far. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor quality home and non responsive to issues
- Clifton E.
- Verified HomeBuyer
- June 18, 2024
- Fort Worth, TX
Before we moved in it was very attentive to my needs, which should have been done before I had to pick them out. Not little scratches on walls but Sprinkler lines broke and spraying water in the air, doors jammed shut and was hard to open. Air handler doors off... No lights in a closet. As of 2 months later still nothing is fixed. I had to have a sprinkler guy come stop the water being wasted running down the street. Im pretty sure I will not be buying another Lennar home .
Lennar responded:
Good afternoon Clifton, thank you for your feedback. We are sorry to hear that you have been having issues with your home. I will share your feedback with the appropriate team for their review and assistance.
In the future, if there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Norm
- Norman L.
- Verified HomeBuyer
- June 12, 2024
- Haslet, TX
This entire experience with Lennar was almost seamless, great attention was given throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick and easy
- Lisa H.
- Verified HomeBuyer
- June 12, 2024
- Haslet, TX
It was a real pleasure to work with Steve from North point who took us to Rancho Canyon to look at homes! I love the open concept and facial look of the homes in this community! Everything was pretty much online and electronic which made it easy for us as buyers! Thank you for a wonderful experience! We love our new home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Unhappy Home Owner
- Gary K.
- Verified HomeBuyer
- June 06, 2024
- Rhome, TX
I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems ...
Lennar responded:
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your concerns with upper management to review and assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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