Lennar Reviews in Fort Worth, TX

Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not available. The communication among themselves was not great, because I had to repeat myself over, and over again that I may be waiting to receive the documents, or information they are asking for. That didn't stop them, they continued to pester me to give them the documents or to sign their documents. Ultimately, everything worked out, but they are extremely pushy for you to sign their documents. They need to relax, and calm down, I still managed to have everything ready before the deadline, but not because they rushed me. I did not need to be rushed though, so for that I give them a 1 since I cannot give them a 0. But the house is fine, I'm happy as my first house, so credit needs to be given where credit is due. Jordan was a great Sales person though, he Helped me find the house, and was very kind to explain so many details about owning a house and the process to buy one. I'd like to give a great Shout out to him. Thank you Jordan for all your help! ... More

Over all is good. The workmanship of the house is good, however after we moved in the floor of the padio and the garage cracked and we were told the warranty does not cover that. That's a little disappointment. It's only a month since we lived. Cracked floor should be maintained by them.

Overall experience was a bit rocky, there is a huge lack of communication at times during the process which causes anxiety and unnecessary stress. I didn’t know I would be closing for sure until after 5pm the day before, it was very stressful. Also when I actually picked up my keys, the person who sold me the house was out for paternity leave (so happy for him) but the person there was real impersonal, just handed me the keys and was like good day. I was disappointed because buying a house is a big deal.

I have purchased about 15 homes in my adult life due to job moves. This by far was the worst loan experience I have ever had. Our loan officer, Amanda Claxton, gave incorrect information each time a question was asked. She has no eye for detail and is “ok with things not being exactly right”. I have never heard those words from someone working in finance. She told us things that simply were not true in multiple occasions and when we called her out she denied it even though I have it in email. When she doesn’t know the answer to a question she just makes one up. Simply the worst experience.

Great experience! Very convenient and easy process! Thanks!

Initially I had doubt in my mind. But after my pre-qualification. I was told it got approved. Then the process begin and end on time of the day closing. They kept their promises, and shown total professionalism toward the customer.

the lennar team did a great job with my entire home buying process. from start to finish. from sales to closing. so glad I caught them building my house that I didn't know I needed, until I actually needed to move into it right away when I sold my home. the timing was impeccable, couldn't make this up if I wanted to. thank you lennar - chef's kiss!

It was a good experience

Wasn't a very long process but was worth it

The beginning process of purchase was great. After we signed things went south quickly. Walkthrough was the worst experience. During walkthrough everything was just denied..

My Lennar Sales Representative guided me throughout my process in buying my home.

We have been trying to buy for 5 years and could never qualify let alone afford a home in the DFW area until this year. The buying experience was great with Lennar, they were very transparent in what we were getting into. The numbers were spot on. The home is new so it’s great when it comes to knowing what we’re getting. There was some dishonesty in the selling process: we were told when we did our new home owner orientation walkthrough, that no one could be let into the home after that point until closing day as the locks changed and they wouldn’t be able to access the house. House was spotless at the new home orientation. We get our keys on closing day and walk into a dirty house! After talking to the salesmen they stated that they were showing our house after the new home owner orientation. They let us know they already tested our keys and they all worked. It was very disappointing. Reaching out to the sales guys now they don’t remember things they said when selling the house. For the most part we are happy with the home. Wish the yards were bigger and more level as it’s hard to use a sloped lawn. ... More

From the start of our home-buying experience to the end, we have had issue after issue - from trying to work with Lennar mortgage to the sales office, we have had to continually push *upper management* for a response. Although our home was move-in ready when we started the process, our closing date was delayed three times without so much as an apology - there has been absolutely no transparency through the process. Lennar emailed us early on saying to ensure we reply quickly to emails or requests, however, Lennar is excruciatingly slow in getting anything done. If you’re willing to be patient more than anyone should have to be, I guess our Lennar home worked out in the end, but I would go with ANY other builder in the future. Our realtor says she will never recommend buying through Lennar after this experience. ... More

Our sales rep was very communicative and responsive and when trouble arose she took the reins and jumped in to help us. If it were not for our sales rep Hailey, I would have walked from the deal. The home buying concierge assigned to us was so bad—she was non-responsive, didn’t return calls or emails. She was incorrectly relaying information from the project manager to me and probably from me to him. She also gave misinformation that confused and frustrated me. Overall, I would probably choose Lennar again but I would shop around with other builders as well to compare.

Everyone but Norman and the Construction MGR were Great! Je is a Liar

Michael was our sales person. Amazing experience. Professional and accurate execution. Lennar Mortage…was almost perfect but they didn’t pay all of the HOA yet so we are having to be the middle man for it. Warranty after the buy…big ZERO. I’ll just go straight to the big one: neighbor had drainage issue in backyard, James from warranty told her she needed a french drain (she did not, it hasn’t rained), Lennar hired a sub contracted party to install this drain. (what appeared to be) a non licensed non certified irrigation professional). These guys broke my neighbors irrigation in back yard…ran that French drain through my property breaking my irrigation lines running it along my sprinklers so now that water goes directly in the drain which then drains into a hole in my front yard where all our electrical is for me and my neighbor. The worst part…the tried to pit me against my neighbor saying it was an issue for me and my neighbor to work out. Four days later now after I discovered the drain (it was installed three day prior to this) I HAVE GOT INE MESSAGE FROM WARRANTY FOR DAMAGING MY PROPERTY. No apology, no nothing…message said warranty manager was gonna come look at it yesterday. Contacted me? Nope. So today I’ll be filing a police report on them damaging my property. Hope the CEO or someone important reads this cus this is insane to me. Thanks. ... More

HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.

The subs need to do the job right the first time. I’ve had 5 major issue with my lawn. 2 broken sprinkler lines, one not burried, lawn died and replaced. This is my 3rd Lennar home I’ve bought and I’m sure Lennar won’t respond to this but that’s life. So probably my last Lennar I’ll buy.

Lennar is the best builder and very understanding during the process more so very patient

Our salesman, Norman, kept trying to sell us something we did not want and, although, we were #1 on a house, we walked in on a conversation with another prospective where he was about to sell them the house we had been promised. We were just waiting for the house to be released to put our money down. We have had trouble getting warranty work completed. We had a private inspection done and some of those issues, which were supposed to be addressed before we moved in still have not been completed. One guy forgot the paint he needed, said he would close the ticket and reopen it when he got back so he it would look like the work had been completed. Work still has not been completed. The list goes on. ... More

The finance officer was incredibly non responsive to our situation. I will not ever consider buying another Lennar built house!

It was a overwhelming process but when the ink dried it was all worth it.

Bill and John in the sales office where absolutely fantastic! 10 out of a 10 would recommend every day of the week! The house I've had issues one after the other starting week 3 of owning it. I've had electrical issues, plumbing, a rood leak, nails popping from the sheet rock, and a crack above a window. These seems like a lot for a BRAND NEW HOUSE. Warranty doesn't communicate very well and I have to reach out to get info. I've only own the house for about 6 weeks and can't fully move in due to all of the issues. Hopefully, I'll get it all fixed and I will get to enjoy my new house.

Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.

My experience with Lennar Homes was mixed. On one hand, Omar, the builder rep, was incredibly helpful and available to answer questions. His guidance throughout the home buying process made things a bit smoother. However, one aspect that I found slightly inconvenient was their complete reliance on electronic documentation. I personally prefer having some paper documents for reference, not just QR codes to look everything up on a screen or log into a portal. Issues that were found during inspection were addressed prior to move-in, there were a couple of items that required attention post-occupancy. Still funding things but Thanks to omar & Richard things get resolved in a timely manner! Overall, if you're comfortable with a fully digital process, Lennar Homes, with Omar's assistance, could be a great choice for your next home purchase. Lenar Mortgage: My experience with Lennar Mortgage left a lot to be desired. The entire process felt unnecessarily exhausting due to their insistence on a fully electronic process. There was no flexibility provided to receive contract documents, or for the loan officer, Jon, to review any of the loan documents with us in person. Adding to the frustration was the required use of their portal, Lennar Track, which was plagued with constant technical issues accessing our file or documents. A very frustrating experience for my husband and I. On a positive note, I must acknowledge Tammy for her pleasant demeanor and helpfulness during and after closing. ... More