Lennar Reviews in Fort Worth, TX

Overall assessment of our experience is just Fair. Below is the explanation. Delivered product supposed to be an exact replica of what's in the Model Home. Disappointingly what you see is Not really what you get. Builder must own the right to modify, because they do. Several delivered features do not replicate those in the Model as they were supposed to (per SC). Master shower layout, flooring, cabinetry, and others to name a few. Communication with builder/construction superintendent literally Non-existent. 'Take what you get' approach. Oh.... and better be grateful. Also noticed some subs trying to cut corners. But again, take what you you get bc it's the Covid era. ... More

Fastest closing we have experienced has its pro’s and cons… we got keys in just over 2 weeks. However the timeline to push for closing was so tight it was difficult to really examine the property. I recommend a 3rd party inspection! Many aspects of the home from various trades are mediocre at best. Drywall is lumpy and uneven. Paint is inconsistent and patchy. Floor trim has zero craftsmanship and many gaps. Walls are bowed. Plot grading is horrible, the lumpy yard will need re-graded and filled w fresh top soil. Garage is minimally mudded and not at all ready for primer/paint. Cabinets in kitchen and bathrooms have no finish trim even after we asked for it to be finished. Shower is caulked terribly and had to be stripped and re-done. Garage needs more than one available outlet. Concrete was sloppily finished and brick layers exercised no care in cleaning mortar droppings of concrete. We will have to chisel it all off for a clean and smooth patio. Wood damage outside was filled with soft silicone and painted over. Its still soft to the touch. Cabinets in bathrooms have no drawers at all. Kitchen sink faucet was installed sideways. Garage door framing had to be filled due to excessive gaps between wood and drywall and the outside was clearly visible on both sides. I could keep going. The point is, make time to thoroughly inspect and know you are purchasing basic, bare bones, bottom shelf housing. ... More

I have been here for less than 4 months, having cracks in ceiling and trash being found under the sod, sprinkler system has had several issuses.

Overpriced. Cheap low grade items used in kitchen and bathrooms, bad design with no natural light in kitchen or front door hallway,

Our salesman, Norman, kept trying to sell us something we did not want and, although, we were #1 on a house, we walked in on a conversation with another prospective where he was about to sell them the house we had been promised. We were just waiting for the house to be released to put our money down. We have had trouble getting warranty work completed. We had a private inspection done and some of those issues, which were supposed to be addressed before we moved in still have not been completed. One guy forgot the paint he needed, said he would close the ticket and reopen it when he got back so he it would look like the work had been completed. Work still has not been completed. The list goes on. ... More

Had a lot of issues from the morning we were closing until 3 months after we closed. The crew that did the grass left a bunch of wet concrete in the yard after rolling the sod down. They came and rolled after we closed. Now it’s either big chunks of concrete in our front and backyard or dig it up and have to fill with soil and new sod ourselves. Our breaker box in the garage was wired wrong and we couldn’t even use our dryer until an electrician finally made it out. The corners of drywall is already cracking. Door frames are coming undone. The floor molding is coming apart. Dealing with a lot of stuff that we shouldn’t have to deal with 3 months into a brand new home. ... More

Overall experience was a bit rocky, there is a huge lack of communication at times during the process which causes anxiety and unnecessary stress. I didn’t know I would be closing for sure until after 5pm the day before, it was very stressful. Also when I actually picked up my keys, the person who sold me the house was out for paternity leave (so happy for him) but the person there was real impersonal, just handed me the keys and was like good day. I was disappointed because buying a house is a big deal.

Salesman Excellent! Builder: TERRIBLE!! {garage entry door, garage door, island structure, kitchen sink, granite, baseboards, tub, bathroom sinks, landscaping lawn] We are very unhappy with the kitchen cabinets they have issues with the finish and currently one of the outstanding issues in our home. Robert is assisting with that as well. QA closing: There were many issues that we are still dealing with since closing see finish out issues above. It has been a very stressful period. We never had the feeling of joy of buying a new home when there were so many issues. Finance/mortgage: Very helpful kept us well informed smooth process from start to finish. Customer care rep.: Robert our customer care rep has done an exceptional job thus far in helping to resolve issues identified prior to and after closing. Still assisting with the final few items outstanding . He is a 10+++ if it wasn't for his attentiveness we don't know what we would have done regarding the issues in our home. Overall my review from 0-5 is 3 1/2. the main reason it is not a 5 is due to the finish out/cabinets.QA issues we identified. We would not recommend the gray because you can not touch them up without showing every mark. We would rather have the dark cabinets. We are sorry we missed the 60 day survey,thank you for the opportunity to vent and express our experience thus far. Respectfully ... More

I had a different down payment then I thought it was going to be. I was told I’d be able to get a conventional loan no problem and got fha approved at first because I applied over the weekend and after hours. I mentioned I’d be changing down payment amount by more than half after I was told I was getting a FHA instead of a conventional loan due to a 1 point difference. Sounded like it was due to a texts not being responded to. The walkthrough was moved about 4-5 times which is ok due to multiple variables. After doing the walkthrough and marking items, the person who walked through with me said she would stop back in the next day and send me pictures of everything fixed we marked. I didn’t get pictures, assume she didn’t walk through and had to get things fixed after moving in. I feel like lennar employees are under staffed and over the max in workload. Also the insurance I chose, who my representative spoke to multiple lennar employees ended up defaulting to Lennars insurance company. I never knew about the Insurance they gave me until the company I choose sent me a cancellation notice due to not being paid. They have the sale of my home, my loan and now insurance. The house and neighborhood is good but as a salesman the process felt awkward. ... More

Take time to notice the things one would not even look at during your walk thru, like quality of workmanship done by the building construction team. Take time to notice the backyard grass section the various slope grades, possibly work done in a hurry by the land surveyor landscaping team. My opinion is the Surveyors team should have noticed the various issues of backyard ? Such as grass/grade/slope, grass rolls planted on top of rocks? Not even to walk on. But Lennar has been great to respond to all issues I will say! so I commend the Lennar North point team, and thank them 100% for their caring response time repairing all issues. Lennar is Great. ... More

Do not depend on Lennar's inspectors, get your own Home Inspectors. May cost a few $'s, but worth it down the line in not having to wait on contractors to fix or complete items.

Our sales rep was very communicative and responsive and when trouble arose she took the reins and jumped in to help us. If it were not for our sales rep Hailey, I would have walked from the deal. The home buying concierge assigned to us was so bad—she was non-responsive, didn’t return calls or emails. She was incorrectly relaying information from the project manager to me and probably from me to him. She also gave misinformation that confused and frustrated me. Overall, I would probably choose Lennar again but I would shop around with other builders as well to compare.

Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.

Too many ants inside the house, and the brake power auto off every day, lost mail in the mailbox

The basic structure is good and I like my home, but there are many details in the finish that were not done correctly. The human response was not good (all stages: sales, mortgage, warranty, etc).

My experience with Lennar Homes was mixed. On one hand, Omar, the builder rep, was incredibly helpful and available to answer questions. His guidance throughout the home buying process made things a bit smoother. However, one aspect that I found slightly inconvenient was their complete reliance on electronic documentation. I personally prefer having some paper documents for reference, not just QR codes to look everything up on a screen or log into a portal. Issues that were found during inspection were addressed prior to move-in, there were a couple of items that required attention post-occupancy. Still funding things but Thanks to omar & Richard things get resolved in a timely manner! Overall, if you're comfortable with a fully digital process, Lennar Homes, with Omar's assistance, could be a great choice for your next home purchase. Lenar Mortgage: My experience with Lennar Mortgage left a lot to be desired. The entire process felt unnecessarily exhausting due to their insistence on a fully electronic process. There was no flexibility provided to receive contract documents, or for the loan officer, Jon, to review any of the loan documents with us in person. Adding to the frustration was the required use of their portal, Lennar Track, which was plagued with constant technical issues accessing our file or documents. A very frustrating experience for my husband and I. On a positive note, I must acknowledge Tammy for her pleasant demeanor and helpfulness during and after closing. ... More

The workmanship is great..but there are things you’re going to have to do yourself. Like seal the flooring and counters. They don’t do that. Communication between departments is horrible. Never received the last cleaning before move in. Lawn wasn’t mowed. They don’t line the flower beds so weeds are in them in no time. I had a service call and then they put my house on a second one. I emailed and let them know I didn’t place a second call…..crickets. Just spam me with docuSign. HOA wasn’t even informed of my move in. They didn’t provide me with any final documentation that I signed. Definitely just in this to make money and move on. Aka service sucks but the home and price are good. ... More

The home was what we were looking for. The sales team was great for the most part, had to reach out for confirmation a few times, no biggie everything was worked out. The workmanship of the home is not that good, noticing quite a few defects on the walls, ceiling, door frames and doors. Lots of over spray from paint left on the floor. Should have been more observant, but we were so excited about new home purchase. Some issues were turned in and responsiveness was good. First time work was done on one issue they had to return as work was not up to par.

Only problems the walls are supper hollow thin you can hear my daughter take a shower while iam in my bedroom or any parts of my home. I can hear her talk or of iam standing outside I can hear. And also my washer and dryer throws the switch every single time a wash and dry I checked tge wires like I was told and they are current. I had my who inspected he even said the wrong outlet thing was wrong and it will throw the breaker but the older guy works with LENNAR said it will not soon as I moved in started using the appliance it throws the breaker every single time. And my doorway bugs still comes through both doors buying a home is a good thing but scary at the same time ... More

The pre purchase walk thru representative dismissed any concerns and rushed the process. Several issues raised were dismissed they existed and that Lennar would not do anything to fix them. Home was dirty and needed a thorough cleaning. Other issues.

Finishing work is dissapointing, there is paint on the floors, scratches on doors and cabinets, a hole on the wood floor, nails sticking out of some doors, walls and carpets. Kitchen counters polish are rough.

Warranty repairs can be very slow in responding.

Viridian is a great neighborhood and community. You pay for that. The designs of the Lennar homes in this community are wonderful and the models show well. Unfortunately, the quality of the build is not what we expected for a home at this price point. We have been working through several warranty items which ultimately could have been non existent if there was a little more attention and higher level craftsmanship in the initial build. Lennar quite frankly needs to hire better contractors that seem to care about the quality of their work. And needs better quality control… interior paint and trim is third rate. The tile install looks great until u see the horrible caulk job around the baseboard through the entire house. Especially when areas were filled with caulk to hide mismeasured cuts in tile. Don’t feel like the install was from a seasoned professional. And things seem to magically change that were different in model and u get zero notifications that things are going to be different that’ll what I saw in model. So many shortcuts taken it just left us disappointed. Warped Blinds, uneven hung valances, sloppy install on Master Bath shower. Should have known better when we visited house during build and saw a pile of empty beer cans and bottles piled up in the front curb. Good News is the warranty team is on point helping get these items addressed. However, doing things right the first time would have saved a lot of stress and hassle and missed work days having to be home for warranty issues. ... More

I think lennar doesn't have an experienced finance/underwriting team.

Home prices are expensive than it should have been. I see lots of metal pieces and broken glasses in my backyard. I mentioned to clean it all but there are still there and now i have to clean it.