Lennar Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Lennar.
Read all 277 verified reviews from homeowners that built a new home with Lennar in the Fort Worth area. Fort Worth homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Worth Area
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Customer Reviews
Northpointe division
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Fort Worth, TX
We had a terrible buying experience. The lack of communication was our main issue. Katelyn was passive aggressive and would speak to me as if I were a child because I would ask the wrong people questions. It was our first time purchasing a home and we had such a terrible experience after signing contract until we closed. Immediately after we closed we had sewage backing into our tubs/sinks, since it was an emergency it was promptly repaired. Our other issues have now taken 3 weeks to even get a response from their team. We do not have any pool access despite calling multiple times a week to ...
Lennar responded:
Good afternoon and thank you for sharing your experience. We apologize for the failed communication we had with you. I understand that this is not the experience you expected. If there are still outstanding issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
Steve
- Steven G.
- Verified HomeBuyer
- August 15, 2023
- Haslet, TX
The home buying experience was very enjoyable. It was an easy and efficient process that enabled us to quickly close the deal on a quality home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
To big to be personable
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Haslet, TX
The workmanship is great..but there are things you’re going to have to do yourself. Like seal the flooring and counters. They don’t do that. Communication between departments is horrible. Never received the last cleaning before move in. Lawn wasn’t mowed. They don’t line the flower beds so weeds are in them in no time. I had a service call and then they put my house on a second one. I emailed and let them know I didn’t place a second call…..crickets. Just spam me with docuSign. HOA wasn’t even informed of my move in. They didn’t provide me with any final documentation that I signed. ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
New Home Purchase
- Joseph O.
- Verified HomeBuyer
- August 05, 2023
- Azle, TX
The home was what we were looking for. The sales team was great for the most part, had to reach out for confirmation a few times, no biggie everything was worked out. The workmanship of the home is not that good, noticing quite a few defects on the walls, ceiling, door frames and doors. Lots of over spray from paint left on the floor. Should have been more observant, but we were so excited about new home purchase. Some issues were turned in and responsiveness was good. First time work was done on one issue they had to return as work was not up to par.
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 3
Buying process is fast, quality on houses vary.
- Luis D.
- Verified HomeBuyer
- August 03, 2023
- Fort Worth, TX
While the process of paperwork is fast and not confusing. The workmanship the houses are mixed. Please check everything when going for a preview of the house as something can be missing. This can be small parts that are not too significant for rejecting, but sometime a whole piece can be missing. Example: Garage Door Strut Bar.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Robert
- Robert P.
- Verified HomeBuyer
- July 27, 2023
- Haslet, TX
The home buying was amazing but since then you call or email and it's no response at all, very frustrating, to many issues afterwards to write, just not very happy
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
It was a good experience
- Zachary H.
- Verified HomeBuyer
- July 25, 2023
- Haslet, TX
Pretty easy home buying experience. Was able to close online over Skype
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner
- Wilton H.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
Responsive to concerns and repairs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nycole
- Nycole M.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
Only problems the walls are supper hollow thin you can hear my daughter take a shower while iam in my bedroom or any parts of my home. I can hear her talk or of iam standing outside I can hear. And also my washer and dryer throws the switch every single time a wash and dry I checked tge wires like I was told and they are current. I had my who inspected he even said the wrong outlet thing was wrong and it will throw the breaker but the older guy works with LENNAR said it will not soon as I moved in started using the appliance it throws the breaker every single time. And my doorway bugs still ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Awful sales experience and process as a whole.
- Caitlyn E.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
Sales, and builders were not responsive to huge issues. Over 1 month in the home and still waiting for drastic needs.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad workmanship on homes
- Ankit M.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
I recently purchased a home, and I must say I'm quite disappointed with the workmanship. There are several noticeable flaws throughout the property that were overlooked during construction. The finishing touches seem rushed, and the overall quality falls short of what I expected for the price I paid. I've encountered problems with electrical outlets, and even some structural concerns. It's frustrating to deal with these issues so soon after moving in. I hope the builders can address these problems promptly, as it's been a rather unpleasant start to my homeownership journey."
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Purchased a new home in the Fort Worth Texas area
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- Haslet, TX
The home buying process was quick and easy for us. Everything was done via the app and the closing was done over zoom. We love the house!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Buzz
- John B.
- Verified HomeBuyer
- July 12, 2023
- Fort Worth, TX
My wife and I are very happy with our new home. We would definitely recommend lennar for anyone considering buying a home.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Terrible experience
- Donald G.
- Verified HomeBuyer
- June 29, 2023
- Fort Worth, TX
A constant battle from start to finish with things broken after the fact. Terrible customer service. Lies from the entire team. Rude sales men. With the experience I had I would never recommend a lenar home to my friends or family. My first home buying experience was ruined by y’all’s team with the exception of two people. Terrible & very shameful
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
A bit stressful.
- Anonymous
- Verified HomeBuyer
- June 27, 2023
- Fort Worth, TX
I had a different down payment then I thought it was going to be. I was told I’d be able to get a conventional loan no problem and got fha approved at first because I applied over the weekend and after hours. I mentioned I’d be changing down payment amount by more than half after I was told I was getting a FHA instead of a conventional loan due to a 1 point difference. Sounded like it was due to a texts not being responded to. The walkthrough was moved about 4-5 times which is ok due to multiple variables. After doing the walkthrough and marking items, the person who walked through with me ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
JOHN and LAURA
- Johnny M.
- Verified HomeBuyer
- June 27, 2023
- Fort Worth, TX
Love our new home thanks for your support my wife and family are very glad to be part of the family.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
needs customer service improvements
- Mario B.
- Verified HomeBuyer
- June 27, 2023
- Fort Worth, TX
Never received call backs when requested, i always had to do a follow ups in order to move forward. basically i did the Job of a Real state agent with 0 commissions.
Total Score 2
Quality 4
Trustworthiness 5
Responsiveness 2
Nothing out of the ordinary
- Alexander A.
- Verified HomeBuyer
- June 27, 2023
- Fort Worth, TX
Insulation wasn’t perfect, too many little holes I have to plug. The lawn wasn’t perfect, a lot of spiders, big ones too
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sahil was helpful but later became unresponsive after closing
- ANZ L.
- Verified HomeBuyer
- June 26, 2023
- Fort Worth, TX
Great experience and flexibility till closing. No response after closing and did not return calls multiple times
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent
- Anonymous
- Verified HomeBuyer
- June 22, 2023
- Fort Worth, TX
Make a good inspection when buying
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 5
Good
- Deanne G.
- Verified HomeBuyer
- June 21, 2023
- Fort Worth, TX
I really thought the lady who did my overall inspection was awesome and she took care of everything!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Could do better
- Tirsza B.
- Verified HomeBuyer
- June 20, 2023
- Arlington, TX
My experience has been mixed. I really like my new home and where I live. I opted to use the Lennar mortgage company because of the incentives but the experience was less than satisfactory. The representative was not very responsive and I had to hold them accountable for doing what they promised. Make sure you review your closing documents. There were several items to repair in the house before closing and the level of cleanliness was low. You would think that the builder would want to provide buyers with clean beautiful home. They acted like that wasn't realistic. The quality of the ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Great Home
- Sandra J.
- Verified HomeBuyer
- June 20, 2023
- Haslet, TX
Love my new Lennar home. Everyone has been so nice and professional through the home buying process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mr
- Okwi A.
- Verified HomeBuyer
- June 13, 2023
- Fort Worth, TX
I remain satisfied and grateful for the new home feel, warmth and joy. Community is nice and feels safe. What more can I ask for for the price? Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Accountant
- Vivian M.
- Verified HomeBuyer
- June 13, 2023
- Fort Worth, TX
Lennar Staff is awesome to work with. They explain the process very thoroughly from beginning to closing. The best experience ever!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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