Lennar Reviews in Fort Worth, TX

Once the contract to purchase was signed it was all downhill from there. My contact onsite never kept the commitments he made to reach out. He and the loan rep at Lennar Mortgage didn't communicate with each other. The loan rep never reached out unless I pestered him. The time and location for the doc signing was arbitrarily set and had to be rearranged at the last minute. After move it there has been many issues - range has gas smell, grading of the landscape causing ponding, doorbell doesn't work, the sprinklers are not set up correctly, and more - none of which has been addressed. The post office didn't even have a record of the property! It has been a mess and that mess is not over yet. ... More

New is not always better. I have purchased several homes in my life time being prior military. This last purchased property is questionable.

Home quality is in par but the overall process was just a nightmare. There is a lack of coordination between departments and as a seller i had to constantly follow up on the process. Mortgage was also a pain to deal with. Every person needed hand holding to get me to close. It maybe because we were one of the first few movers in the community but i hope they fix the process.

Don't buy a Lennar home. I have built or owned 4 different brand new houses. This experience has been the absolute worst. If I could do it all over I would not have bought Lennar.

The floor plan is beautiful but the workmanship is lacking. It is like Lennar dropped every door before putting them in and they rushed on touch ups, using the wrong paint in many cases. They lack attention to detail. They also outsource their work and there doesn’t seem to be much oversight or quality control.

For a first time buyer I was so excited on buying my first house and spend time with family and friends. But now that the time passes by I get to notice a lot of stuff that isn’t right and that the contractors and builders let it slide under the rug so they could sell, sell and sell ,not focusing on quality and safety of the people that it’s planning to stay in the new house for the rest of their lives. Per example crooked wall in the kitchen and door of living room swings by itself because of that. Roof trusses, 2x4’s cheap and a lot of pieces look like a dog chewed on them and they installed them like that anyway.(Are they supposed to be 2x6’s anyway ?!) I just really hope that my house is going to last and not a regular wind or something simple is going to take the roof down and crush us ..! After 3 attempts of telling Robert, about my back yard and my neighbor telling to him about water holding between our houses, no one hasn’t come by and see or say anything about putting dirt or a French drain . Which that what we need instead of a eye balled trench. Well I hope someone read this and reply or get back with me with a solution at least with my water issue . Thank you ... More

We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have been great at addressing most of my concerns however the paint job is a huge issue because the whole house really needs to be repainted by the builder. I’m so disappointed and frustrated. To get the additional coat of paint on the baseboards, I have come to the conclusion that I will have to be the one to repaint them myself. I shouldn’t have to fix something that the builder should have done the right way in the first place. This home appears to have been built on a shoe string budget with corners cut anyway possible to save money for a big price tag. So disappointed!! Lennar needs to step up their came and pay more attention to the craftsmanship of the home. ... More

The materials used are dirt cheap

Very poor service after sale. Do not recommend this builder. You will not be a priority after you close. Warranty repairs have poor workmanship and take longer to fix than it takes to build the house.

Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not available. The communication among themselves was not great, because I had to repeat myself over, and over again that I may be waiting to receive the documents, or information they are asking for. That didn't stop them, they continued to pester me to give them the documents or to sign their documents. Ultimately, everything worked out, but they are extremely pushy for you to sign their documents. They need to relax, and calm down, I still managed to have everything ready before the deadline, but not because they rushed me. I did not need to be rushed though, so for that I give them a 1 since I cannot give them a 0. But the house is fine, I'm happy as my first house, so credit needs to be given where credit is due. Jordan was a great Sales person though, he Helped me find the house, and was very kind to explain so many details about owning a house and the process to buy one. I'd like to give a great Shout out to him. Thank you Jordan for all your help! ... More

Lennar is not a bad company for homes. But I would recommend you to finance with another company.

The homebuying experience was poor. Sales staff were dodgy about answering questions and not very transparent about the homebuying process. It was a sellers market and this was an apportunity for builders to show what kind of seller they were going to be and they showed it. They quoted us a close date of March (i think to entice me to buy the house), We actually closed at the end of June after delay after delay. I understand it was a pandemic but this was ridiculous. After so many delays and i was frustrated with them, they actually said 'if you don't want those house we can just go to the next buyer.' The post ownership experience has been fine. They have been attentive and prompt to defects and any build issues that have come up. ... More

HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.

We had a terrible buying experience. The lack of communication was our main issue. Katelyn was passive aggressive and would speak to me as if I were a child because I would ask the wrong people questions. It was our first time purchasing a home and we had such a terrible experience after signing contract until we closed. Immediately after we closed we had sewage backing into our tubs/sinks, since it was an emergency it was promptly repaired. Our other issues have now taken 3 weeks to even get a response from their team. We do not have any pool access despite calling multiple times a week to their HOA. We had a safety issue that we brought up multiple times before closing and Lennar refused to fix the issue twisting our arms to comply and sign, our 3rd party inspector and Lennar’s concierge both agreed regarding our safety issue and supposedly they went to “higher ups” and it was denied. We have been living here 6 weeks now and last week they started construction on some lines in our front yard. I state some lines because they refused to tell us who they were or what they were fixing, we also had no prior written notice. We had a construction worker ring my doorbell at 7am and demanded I move my vehicle out of my driveway so they could work. They ended up going on my driveway after I left but left stains on my driveway and also broke a sprinkler head. I would ask for it to be repaired but have no idea who or what company is doing that construction. Other than those issues the home is apparently well built and I am lucky to have not had anymore issues, but as stated above we have only been here 6 weeks. ... More

Poor workmanship and cheap materials. Lack of attention to detail and a lot of corner cutting. We do not recommend using the in-house mortgage company, Lennar Mortgage / Eagle Mortgage. And pay attention during your walk through. Take your time. We have paint splattered on the floors, paint is missing in corners of ceilings, on windowsills, etc. and the paint is so cheap it literally flakes off the ceiling and walls. Nail pops are everywhere, cupboard doors don’t close properly, electrical outlets are not secured. Light fixtures are not properly secured. Doors are sticking. Be prepared fir an enormous amount of debris to make its way to the surface in your yard. We’re talking nails, broken pottery, tools, etc. - you name it. Yards are not graded and leveled. We have also found where the tub and surround have scratches and were painted over. The stove has scratches and slight dents that we didn’t notice at first. Paint and caulk were splattered on towel bars, countertops and the sides of toilets. We’re kicking ourselves for not noticing more. ... More

Don’t trust what the sales ppl

I'm very sad with everything Lennar has to offer.

I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.

Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process

Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.

My name is Luis, I can say that the salesperson who convince me to purchase the home was great. But the builder teams are awful, they don’t know respond to complaints in an appropriate way. In my case I’ve been complaining about my yard that has a fifthteen foot long and four inches deep water puddle (mud) for a month now. And I only been living the house for six week. I can’t even get no internet connection because the construction next door ripped out all the wiring. These are some situations I’ve been dealing with or trying to get fixed and all I receive it’s a roll over if I have luck and somebody answers me. I just hope this can improve. ... More

I chose a house that was already built. They never did anything I asked on the final walk. After I moved in, I had a lot of issues. They had to replace the vinyl flooring in the house. That was a nightmare experience. I fence is falling apart after only 5 months. I have to have the structure evaluated for a possible foundation issue. I wish they would just take the house back.

A constant battle from start to finish with things broken after the fact. Terrible customer service. Lies from the entire team. Rude sales men. With the experience I had I would never recommend a lenar home to my friends or family. My first home buying experience was ruined by y’all’s team with the exception of two people. Terrible & very shameful

Poor workmanship, warranty terrible

Stay away from lennar, costumer service disappears the second you sign the contract. Furthermore they will lie to you about the build quality and potential issues the house might have until you have signed. Do yourself a favor and find a different builder.