
Lennar Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Lennar.
Read all 233 verified reviews from homeowners that built a new home with Lennar in the Fort Worth area. Fort Worth homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Worth Area
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Customer Reviews
Poor quality of materials
- Anonymous
- Verified HomeBuyer
- April 29, 2020
- Haslet, TX
For a first time buyer I was so excited on buying my first house and spend time with family and friends. But now that the time passes by I get to notice a lot of stuff that isn’t right and that the contractors and builders let it slide under the rug so they could sell, sell and sell ,not focusing on quality and safety of the people that it’s planning to stay in the new house for the rest of their lives. Per example crooked wall in the kitchen and door of living room swings by itself because of that. Roof trusses, 2x4’s cheap and a lot of pieces look like a dog chewed on them and they ...
Lennar responded:
Thank you for sharing your feedback. We are sorry for any difficulties you've had. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Cutting corners to save money on every front
- Cory Aaron C.
- Verified HomeBuyer
- August 26, 2025
- Azle, TX
I regret buying this home. Every single day, I regret it. There are so many hidden poor craftsman issues that I find. From ceiling light covers randomly falling, to ethernet ports being installed the wrong way, to THE worst floors I have ever had the displeasure of having. There really is no end to how poor quality of the home this is. Its a shame, because the floorplan is fantastic. But the corner cutting to save every penny, or in some cases just poor craftsmanship is where the regret comes in. Need customer service BEFORE you buy? LENNAR has you covered. But AFTER??? You're own your ...
Lennar responded:
Hi Cory, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Home needs lots of work
- Sarah Clifford M.
- Verified HomeBuyer
- August 15, 2023
- Fort Worth, TX
We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have ...
Lennar responded:
Hello Sarah,
We would like to express our sincere apologies for the frustration you experienced. I understand that you were not happy with the outcome.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
The materials used are dirt cheap
- Arsenio H.
- Verified HomeBuyer
- March 28, 2023
- Fort Worth, TX
The materials used are dirt cheap
Lennar responded:
Good afternoon Arsenio. We appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
They rushed me into the house when it was time to close, it wasn't even finished, then there was a leak in the plumbing and they still haven't finished fixing all the damage.
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Fort Worth, TX
Very poor service after sale. Do not recommend this builder. You will not be a priority after you close. Warranty repairs have poor workmanship and take longer to fix than it takes to build the house.
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Horrible
- Misty Dawn C.
- Verified HomeBuyer
- April 02, 2025
- Fort Worth, TX
I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was ...
Lennar responded:
Good afternoon Misty,
Thank you for sharing your experience with us. We apologize for the frustrations you have encountered.If there are still outstanding warranty issues, please send an email to CorporateCustomerCare@Lennar.com referencing this review and including details of your concern, so we can assist with follow-up. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very Annoying Experience, however...
- Eric Jesus D.
- Verified HomeBuyer
- October 19, 2024
- Fort Worth, TX
Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not ...
Lennar responded:
Thank you for sharing your feedback, Eric. We sincerely apologize for the frustrating experience you had during the paperwork process for your new home. We understand how disruptive it can be to receive multiple requests for signatures while you are at work, and we regret that our communication was not up to your ...
Total Score 1
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Bad communication with Lending Team
- Ismael R.
- Verified HomeBuyer
- November 23, 2021
- Haslet, TX
Lennar is not a bad company for homes. But I would recommend you to finance with another company.
Lennar responded:
Hi Ismael, thank you for your review. We are glad to hear you are happy with your new home, however we are sorry about any communication issues you faced during financing. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
bad homebuying experience, ownership experience fine
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Euless, TX
The homebuying experience was poor. Sales staff were dodgy about answering questions and not very transparent about the homebuying process. It was a sellers market and this was an apportunity for builders to show what kind of seller they were going to be and they showed it. They quoted us a close date of March (i think to entice me to buy the house), We actually closed at the end of June after delay after delay. I understand it was a pandemic but this was ridiculous. After so many delays and i was frustrated with them, they actually said 'if you don't want those house we can just go to the ...
Lennar responded:
Hello and thank you for taking the time to write this review. We are sorry to hear about your frustrations during your home buying experience. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
HORRIBLE
- Bradley S. H.
- Verified HomeBuyer
- August 16, 2024
- Fort Worth, TX
HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.
Lennar responded:
Good afternoon Bradley, We are sorry to hear about the poor communication with our closing agents and the need to submit multiple times. We understand how disappointing it must be to face these problems. We hope to improve your experience with us moving forward.
If there were any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Total Score 1
Quality 5
Trustworthiness 1
Value 5
Responsiveness 1
The loan/underwriting process was the most demanding and intensive process I've ever been through AND this is my third home to own. They needed so many documents that had me questioning, "Why do they need this?" I'm telling folks not to purchase a Lennar.
- Christopher Lamont W.
- Verified HomeBuyer
- July 16, 2025
- Rhome, TX
Do not purchase a Lennar. The loan/underwriting process was very intense. Also, make sure you know what you are NOT getting before you move into your home. They focus on what it includes, but don't tell you what you are not getting. For example: Refrigerator, back door blinds, bathroom shower racks, shower curtain rods, DOOR BELL, washer and dryer (may sure to check the connections) guest bedroom closet lights. I wouldn't do this again.....
Lennar responded:
Good morning Christopher, We’re sorry to hear that your experience with the loan process and move-in expectations did not meet what you had hoped for.
Moving forward, we hope we can earn back your trust by supporting you in your homeowner journey. If there are any outstanding warrantable concerns, we encourage you to submit a warranty service request through your Lennar account so your concerns can be properly documented and reviewed by the appropriate team.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Northpointe division
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Fort Worth, TX
We had a terrible buying experience. The lack of communication was our main issue. Katelyn was passive aggressive and would speak to me as if I were a child because I would ask the wrong people questions. It was our first time purchasing a home and we had such a terrible experience after signing contract until we closed. Immediately after we closed we had sewage backing into our tubs/sinks, since it was an emergency it was promptly repaired. Our other issues have now taken 3 weeks to even get a response from their team. We do not have any pool access despite calling multiple times a week to ...
Lennar responded:
Good afternoon and thank you for sharing your experience. We apologize for the failed communication we had with you. I understand that this is not the experience you expected. If there are still outstanding issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.
Total Score 1
Quality 3
Trustworthiness 1
Value 4
Responsiveness 3
Poor Workmanship
- David D.
- Verified HomeBuyer
- June 29, 2021
- Haslet, TX
Poor workmanship and cheap materials. Lack of attention to detail and a lot of corner cutting. We do not recommend using the in-house mortgage company, Lennar Mortgage / Eagle Mortgage. And pay attention during your walk through. Take your time. We have paint splattered on the floors, paint is missing in corners of ceilings, on windowsills, etc. and the paint is so cheap it literally flakes off the ceiling and walls. Nail pops are everywhere, cupboard doors don’t close properly, electrical outlets are not secured. Light fixtures are not properly secured. Doors are sticking. Be prepared fir an ...
Lennar responded:
Hi David, thank you for taking time to share your experience with us. We are disappointed to hear about the extensive issues you listed with your new home, especially the numerous items related directly to attention to detail in the construction. If there are outstanding issues we can help with, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 4
Responsiveness 3
Maddie/concierge was horrible - didn't notify me of sod installation - cost me money
- John M.
- Verified HomeBuyer
- August 26, 2025
- Fort Worth, TX
Maddie did not communicate throughout the home buying experience. I am an out of state buyer and having somebody in that position was critical to the success of my buying and closing. I requested multiple times to notify me when the sod would be installed, she didn't, and then Lennar would not honor the warranty. I will be posting truthfully negative public comments. Lennar will have one more opportunity to reimburse me for the sod or I will post the comments and then take them to small claims. I will win.
Lennar responded:
Hello John, and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Value 4
Responsiveness 1
Very poor work Manship
- Ian M.
- Verified HomeBuyer
- June 11, 2025
- Arlington, TX
This is my second Lennar house, our experience with our 1st house in CO was outstanding, 2nd in TX is not good, very poor work Manship, QC extremely poor, baseboard is, in some places 1/4" off floor, just filled with a massive amount of caulk looks terrible, millwork is all dented, door frames cut way to short & filled in where frame meets door with a massive amount of caulk, door hinges painted white, paint already coming off
Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This ensures the issue is properly documented and allows our team to respond promptly and thoroughly.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 4
Responsiveness 3
Lack of empathy and concern.
- Anonymous
- Verified HomeBuyer
- August 26, 2021
- Haslet, TX
Don’t trust what the sales ppl
Lennar responded:
Hi, thank you for the review. We want to apologize for any issues you faced with the purchase of your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 5
Trustworthiness 1
Value 2
Responsiveness 2
Darryl
- Darryl Eugene C.
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
I'm very sad with everything Lennar has to offer.
Lennar responded:
Good morning Darryl,
Thank you for sharing your feedback. We are sorry to hear you have not had a good experience so far. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Lennar - I would recommend other builder.
- Betty S.
- Verified HomeBuyer
- July 19, 2022
- Euless, TX
I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Have only lived in this brand new house for a few months and
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Haslet, TX
Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the issues you have experienced with the sales process and overall satisfaction with the quality of your new home. Please reach out to us at corporatecustomercare@lennar.com, with any items we can assist. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Bad experience with overall lennar team
- Anonymous
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.
Lennar responded:
Good afternoon and thank you for sharing your experience with us. We apologize for the frustration that this could have caused. We hope that moving forward, we can offer you a good homeowner's experience. If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
My name is Luis, and I’m sorry to say that my experience has not been the best.
- Luis D.
- Verified HomeBuyer
- December 22, 2022
- Fort Worth, TX
My name is Luis, I can say that the salesperson who convince me to purchase the home was great. But the builder teams are awful, they don’t know respond to complaints in an appropriate way. In my case I’ve been complaining about my yard that has a fifthteen foot long and four inches deep water puddle (mud) for a month now. And I only been living the house for six week. I can’t even get no internet connection because the construction next door ripped out all the wiring. These are some situations I’ve been dealing with or trying to get fixed and all I receive it’s a roll over if I ...
Lennar responded:
Hi Luis, thank you for taking time to write a review of your experience. We appreciate the feedback you have shared and want to apologize for the issues you have experienced with your yard. If this issue still needs to be addressed, please send us a message at lennarcares@lennar.com with your contact information and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
A lot of issues for a new house
- Kenneth J.
- Verified HomeBuyer
- November 21, 2019
- Haslet, TX
I chose a house that was already built. They never did anything I asked on the final walk. After I moved in, I had a lot of issues. They had to replace the vinyl flooring in the house. That was a nightmare experience. I fence is falling apart after only 5 months. I have to have the structure evaluated for a possible foundation issue. I wish they would just take the house back.
Lennar responded:
Hi Kenneth, we are sorry to hear about the issues with your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Terrible experience
- Donald Glen G.
- Verified HomeBuyer
- June 29, 2023
- Fort Worth, TX
A constant battle from start to finish with things broken after the fact. Terrible customer service. Lies from the entire team. Rude sales men. With the experience I had I would never recommend a lenar home to my friends or family. My first home buying experience was ruined by y’all’s team with the exception of two people. Terrible & very shameful
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor workmanship
- ROBERT B.
- Verified HomeBuyer
- November 15, 2022
- Haslet, TX
Poor workmanship, warranty terrible
Lennar responded:
Hello Robert and thank you for your review, we are sorry to hear this. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Bunch of crooks
- Jose G.
- Verified HomeBuyer
- January 12, 2022
- Haslet, TX
Stay away from lennar, costumer service disappears the second you sign the contract. Furthermore they will lie to you about the build quality and potential issues the house might have until you have signed. Do yourself a favor and find a different builder.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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