Lennar Reviews in Fort Worth, TX

I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.

Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process

Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.

My name is Luis, I can say that the salesperson who convince me to purchase the home was great. But the builder teams are awful, they don’t know respond to complaints in an appropriate way. In my case I’ve been complaining about my yard that has a fifthteen foot long and four inches deep water puddle (mud) for a month now. And I only been living the house for six week. I can’t even get no internet connection because the construction next door ripped out all the wiring. These are some situations I’ve been dealing with or trying to get fixed and all I receive it’s a roll over if I have luck and somebody answers me. I just hope this can improve. ... More

I chose a house that was already built. They never did anything I asked on the final walk. After I moved in, I had a lot of issues. They had to replace the vinyl flooring in the house. That was a nightmare experience. I fence is falling apart after only 5 months. I have to have the structure evaluated for a possible foundation issue. I wish they would just take the house back.

A constant battle from start to finish with things broken after the fact. Terrible customer service. Lies from the entire team. Rude sales men. With the experience I had I would never recommend a lenar home to my friends or family. My first home buying experience was ruined by y’all’s team with the exception of two people. Terrible & very shameful

Poor workmanship, warranty terrible

Stay away from lennar, costumer service disappears the second you sign the contract. Furthermore they will lie to you about the build quality and potential issues the house might have until you have signed. Do yourself a favor and find a different builder.

Very low quality on material plus warranty people not helpful on coming to repair problem.

I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.

This is my second Lennar new construction home, and it's been a completely different experience compared to the first one. My first Lennar experience was great! This time around has been a different story. From the sales person, Daniel, who was completely rude and unprofessional, to the issues I'm going through now, I'd highly recommend getting an inspection before closing. I did a walk through, but it went by so fast, that I wasn't able to see all the issues. I had a service call back on 7/15 of a laundry list of items, and if it wasn't for me continously following up, they never would have been done. Today is 8/23, and my cabinets finally got repaired today...back from the 7/15 visit. I asked the cabinet person when they were contacted, and he said just last week. It takes 5 weeks to contact the cabinet folks? I also have another laundry list of items that need to be repaired; it's going over 10 days now and still nothing. The work is sloppy! And that's putting it nicely. I had to replace ALL the door knobs because they were covered in paint. Every last one of them. I spent 4 hrs on the floor with a razor and a cloth getting all the paint and excess grout off the floor. There was even paint on the range and dishwasher that I had to get off. Paint on the interior window frames. It's literally everywhere. There are paint drips on the baseboards. There's even paint on the bathroom shower tile. I haven't tackled that yet. And the shower tile grout is uneven and sloppy as well. I had to pay $200 to have someone come in and do a final construction clean because the home was disgusting when I moved in. The interior doors were damaged at some point through the construction process, and instead of replacing them, they just used wood filler. I have 2 that look awful. All of the kitchen and bathroom cabinets looked like they came from a seconds and surplus store. All of them had issues, from actual cracked cabinet door to finish issues. The drywall texture on the wall is awful. You can tell in several areas where the drywall is not the same. It looks like somehow the walls/ceilings were damaged, and whoever did the drywall repair, they didn't match the existing texture. There is a weird looking spot on the living room ceiling that looks like it's bulging, and I have no idea what is even going on there. "Covid" is not an excuse for poor quality and workmanship. With what I'm seeing beyond the drywall, terrifies me on what's behind it. But unfortunately, I can't remove the drywall to see. Please beware. And if you buy your home early enough in the process, I would definitely have construction phase inspections done. ... More

Sales, and builders were not responsive to huge issues. Over 1 month in the home and still waiting for drastic needs.

Terrible experience. Cheapest products. All the way to closing. Never buying a lennar home again.

They all put cheap material with in month moved in more than 100 issue noted and not resolved and filed customer service gentle man not knowledge able with problems and does not have customer service skills, rushing closing the tickets with out solving problems. water leak from bathroom since 3/4 March to until 4/26 not fix, drainage issued on the right side of the house not fix same time. Finishing was not good still have lots of pain stain on hardwood floor.

The one star says it all!