Lennar Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Lennar.
Read all 206 verified reviews from homeowners that built a new home with Lennar in the Fort Worth area. Fort Worth homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Worth Area
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Customer Reviews
Very disappointed
- Anonymous
- Verified HomeBuyer
- October 23, 2024
- Fort Worth, TX
I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.
Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative home purchase experience, and are sorry that it did not meet your expectations. Moving forward, for general questions or warrantable issues, please do not hesitate to reach out to your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Beware!
- Anonymous
- Verified HomeBuyer
- August 23, 2023
- Fort Worth, TX
This is my second Lennar new construction home, and it's been a completely different experience compared to the first one. My first Lennar experience was great! This time around has been a different story. From the sales person, Daniel, who was completely rude and unprofessional, to the issues I'm going through now, I'd highly recommend getting an inspection before closing. I did a walk through, but it went by so fast, that I wasn't able to see all the issues. I had a service call back on 7/15 of a laundry list of items, and if it wasn't for me continously following up, they never would have ...
Lennar responded:
Hello and thank you for your review, we appreciate your feedback. We want to apologize for the frustrations you have experienced and outlined above. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Awful sales experience and process as a whole.
- Caitlyn Elizabeth E.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
Sales, and builders were not responsive to huge issues. Over 1 month in the home and still waiting for drastic needs.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Terrible experience.
- Joanna W.
- Verified HomeBuyer
- August 02, 2022
- Fort Worth, TX
Terrible experience. Cheapest products. All the way to closing. Never buying a lennar home again.
Lennar responded:
Good afternoon Joanna,
Thank you for your review and feedback. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - They all put cheap material with in month moved in more than
- Madhav T.
- Verified HomeBuyer
- April 26, 2022
- Euless, TX
They all put cheap material with in month moved in more than 100 issue noted and not resolved and filed customer service gentle man not knowledge able with problems and does not have customer service skills, rushing closing the tickets with out solving problems. water leak from bathroom since 3/4 March to until 4/26 not fix, drainage issued on the right side of the house not fix same time. Finishing was not good still have lots of pain stain on hardwood floor.
Lennar responded:
Hi Madhav, thank you for this review. We want to apologize for the frustrating delays and follow up you have received regarding outstanding items in your new home. If you still have any items that need to be addressed, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The one star says it all!
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Haslet, TX
The one star says it all!
Lennar responded:
Hi, thank you for your review. If there are any issues we can help address, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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