Lennar Reviews in Houston, TX

Information about the total understanding of how the warranties work, what to do in case of an emergency, and identifying issues that can arise within the first 30 days should have been made known. My HVAC (thermostat for the AC isn't working, and when I reach out to the emergency service listed, they haven't called me back. It's been 3 days without AC).

Easy process nice people!

I just move from new york after living there for 34 years to texas spend one year in *****een T.X then I say I move to ***** so I start looking for house then my agent sends me some places when I walk into two other house then the third one I was like this is it I feel at home 🏡

As a real estate investor, I have purchased several homes over the years, and without question, my experience with Lennar has been the worst home-buying experience I have ever had. This was a cash purchase, which should have made the transaction simple and efficient. Instead, it turned into a frustrating, stressful, and completely disorganized process from beginning to end. Communication was absolutely terrible. We were never given any flexibility when scheduling our walkthrough or closing. Instead of receiving updates, we had to constantly chase people for basic information. We sent countless emails, yet most went unanswered or received a single delayed response. It was clear that keeping customers informed was not a priority. The worst part of the experience was dealing with *****. She was by far the least responsive and least helpful person we communicated with throughout the entire process. Instead of making the experience easier, she added to the frustration with poor communication, lack of follow-up, and little concern for customer service. The closing process was equally unacceptable. As a cash buyer purchasing a home at this price point, knowing the final closing amount in advance is essential so certified funds can be prepared. Despite requesting the final figures multiple times, ***** ***** failed to provide the information until the day before closing. This unnecessary delay created avoidable stress and confusion. To make matters worse, he did not even attend the closing to complete the signing process. The overall impression was that once Lennar had secured the sale, customer service completely disappeared. We felt like we were begging for information every step of the way instead of being treated as valued customers making a major financial investment. Lennar proudly claims to treat customers like family, but our experience proved the exact opposite. We experienced poor communication, lack of accountability, and a complete disregard for the buyer's time and concerns. Lennar needs to seriously improve its customer service standards and hold its employees accountable. Representatives such as ***** and ***** should understand that buying a home is one of the largest financial decisions people make, and buyers deserve timely communication, professionalism, and respect. Because of this experience, I will never purchase another investment property from Lennar, and I will not recommend Lennar to friends, family, c*****nts, or fellow real estate investors. If I were ever forced to purchase another Lennar home, I would specifically request that neither Angelica Reyes nor ***** be involved in my transaction. This experience has permanently damaged my confidence in Lennar as a builder. The home may be new, but the buying experience was so poor that it overshadowed everything else. ... More

Good job building houses and perfecting the quality of the home.

It looks nice at a glance but the material used is not the best. I’m having to call for service of workmanship very early. I also did the walk through and blue taped and made the mistake of signing off before the final walk through and noticed that they just pulled the tab in many spots without correction.

***** was wonderful, and was very helpful. The financing lady was not friendly or helpful at all .......

The house is ok. The lending process was disorganized and there was zero communication. The build is ok. There are things that are cheap which was expected. My biggest gripe is they did not install regular wiring for fans. You are FORCED to use a vendor called clean life for fans which will run you about 1k to install just two. It’s a complete set up and serves the customer in no way. I now have a home I can’t install regular fans in. I tried to use the clean life vendor but it was a nightmare. We have just purchased extra floor fans but it is highly disappointing to be without them in Texas AFTER being told by the construction manager we could buy our own fans. That was a lie. The warranty team has been very responsive but the fact that I have a home that would need to be rewired to power a fan is ridiculous and if I could go back I would’ve looked at the other builders in the area not doing this, it’s basically a scam and the only person who suffers is the buyer. ... More

I genuinely appreciate the home buying experience that My Husband and I had with Lennar. Talvin, our agent was so fantastic and helped us identify the whole that would be perfect for us. You went over and beyond to show that he genuinely cared and wanted to help us get into our forever home. Katie who helped us navigate all of the financial things was also extremely responsive and helpful. We may not have ever spoken on the phone, but she responded to emails and lightning speed. Erick, the construction manager was super responsive and always willing to help us navigate issues. He took the role of ensuring our home was built to quality specifications very seriously. ... More

Overall- great experience. I would say most cookie cutter homes lack some quality control, but Lennar makes it easy to address those issues and have them resolved.

I have been in my home since April 18th, 2026. I was given a great price on the home, and I love my new home, but I had a few issues such as my AC going out this wee, water coming through my kitchen air vents, due to the bathtub bot being installed incorrectly. Also, outlets in the living area did not work. My suggestion is to hire better contractors, and better quality control throughout the building process because, or poses a huge, and unnecessary inconvenience to the buyer, and gives Lennar a bad look. A home purchase is too big of an investment to make thes mistakes I have seen with Lennar. ... More

The Finance department is a joke. 7 months asking for documents. it was very frustrating. We decided not to buy the house and they kept the interest money. Stay way!

I will let any and everyone know this was the very best thing I've ever done, buying a home with lennar has been a great experience.

My home has had no real issues other than the yard is not level . I was very disappointed in finding out everything is not included as thought . My home is very basic and Lennar will not let you add anything . The sales staff does not follow up after you have purchased your home .nor do they explain what’s included in the home . Very frustrating situation my house was sold felt very pressured to make a decision .The salesman was extremely nice in the beginning . .The house is ok no issues currently . No response from construction manager either. I have contacted by email and went to the office no response, Customer Service needs improvement! ... More

Remarkable experience especially Mr Brett , Miss Stephanie,and Mr Hernan was quite cooperative and helpful a well experienced and reliable builder .Iam thankful for all the above team for there excellent service.

We love our new home. We’ve spent a lot of time making it our own. It has turned into the home of our dreams.

We recently purchased our new home, and the experience was outstanding from start to finish. The entire process was smooth, professional, and stress-free. Every question was answered promptly, and we felt supported throughout each step of the journey. Thanks to the team’s expertise, and especially Amanda Richards, communication, and dedication, we found the perfect home for our family. We are truly grateful and highly recommend their services to anyone looking to buy a home.

Can't express how extremely happy I am with my new home purchase from Lennar. Great community, awesome neighbors, and quality product. I highly recommend using Lennar as they have streamlined the buying process and offer and outstanding product especially in this price range.

It looks like this house was built by apprentices, none of the walls are straight and none of the windows are squared, the entire wall shakes when the door closes, the floor planks keep popping out of place and I've been told to use a soft hammer every time it happens, the last tech pour glue in the seems lol, true. The backyard is terrible uneven and worst is pitching towards the house all around. Service request is handled by a computer and after you request you need to do a virtual appointment to confirm if you are telling the truth I guess.

I am very disappointed with the quality of the house.This is my worst experience with a builder.There are a lot of issues in the new house, uneven and squeaky floors, low quality materials, appliances that are not working, garden drainage bevels that are not draining water out of the compound after every rain etc.

Wonderful experience from start to closing with Lennar

The Sales Agent could not answer any questions regarding dues and other pertinent issues. The quality service agent rushed through walk through and was only concerned with me signing documents rather than understanding how all appliances and systems worked. After move in, I found out that Builders inadvertently "forgot" to pre wire house for alarm services. Lennar refused to reimburse me for my costs associated with their negligence. The home itself is cheaply made, the finishes are low quality and the employees are below average. Lennar makes little to no concessions for buyers as far as scheduling. The only peson in this process that attempted to make things right concerning the home and getting appliances covered under warranty was the construction manager, Manny, who has gone above and beyond for me. Everyone else involved in the process from sales to quality assurance to concierge was subpar. ... More

Home buying experience from beginning to end was horrible.

Sales office could not get the paperwork right and communicate on the closing of our house from the start to the finish. Was a horrible experience. Corporate office refused to address our concerns when they were contacted directly. You think that they would be a whole lot easier and attentive to detail especially when you are paying cash for your new home. Would make me think twice if I was buying a home again. I will definitely not be referring them to any perspective byer anytime soon! Shame on you!

Lennar is great to work with and is priced right! My only complaint is that it is almost impossible to get ceiling fans in these new homes. We live in Texas and it gets very hot here. WE NEED CEILING FANS