Skip main navigation

Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Love my new home

  • Debra K.
  • Verified HomeBuyer
  • June 06, 2024
  • Hockley, TX

Wonderful experience from start to finish. I had an inspector come and look at the home and there were only four small things wrong and two of those were something that couldn’t be fixed due to code had to be the way that it was built. The other things were just minor a little chip and something else. Nothing big. This is a wonderfully built home and I am Thankful to own it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience with Lennar!

  • Courtney P.
  • Verified HomeBuyer
  • June 06, 2024
  • New Caney, TX

We have no complaints about the entire process. We love, love, love our Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Julie

  • Michael W.
  • Verified HomeBuyer
  • June 06, 2024
  • Conroe, TX

Honest, responsive and open

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Ronald R.
  • Verified HomeBuyer
  • May 31, 2024
  • Hockley, TX

Great pre-purchase review with builder

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar title is perfect

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2024
  • Hockley, TX

Easy to by home with Lennar

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Traumatic first home buying experience!

  • Kadeisha M.
  • Verified HomeBuyer
  • May 30, 2024
  • New Caney, TX

Couldn't get in contact with people for days about issues. Received multiple closing disclosures all wrong. Celina and Morgan were the only helpful people. They planted dead grass, asked them to fix it, they said it would come back alive and if not in a month they would replace it. It never grew back because it was dead when they put it down, when i contacted them to replace it they said they would get back to me and never did and now wont answer my calls or text. The entrance sidewalk by my door has footprints in it, asked them to fix it, they fixed the drive way but left the entry sidewalk ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

ZEE78

  • Zoraida R.
  • Verified HomeBuyer
  • May 29, 2024
  • Hockley, TX

I was very pleased with the journey of buying a new construction home through Lennar . All the staff members were great and helped me navigate through the technical aspects of the home buying process. Since I’m not a tech savvy person I’m sure glad they were patient with me. That was the positive part of the process. Now comes the parts I was not so thrilled about. I thought I would have a say on what items I preferred in a newest bblconstruction home 1- the house came without gutters. It’s an added big expense that I wasn’t counting on 2- Would’ve liked to have gotten a fridge included in ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Tree issues

  • Jacob B.
  • Verified HomeBuyer
  • May 29, 2024
  • Hockley, TX

Trees were not planted properly and have fallen over three times now. Issue was not fixed they just put them back up and then got knocked over again. No response on the latest attempt to have this fixed.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Non responsive after sale

  • Raul O.
  • Verified HomeBuyer
  • May 29, 2024
  • Hockley, TX

The sales experience was good, but as soon as I tried to reach out for a workmanship issue, there was no one to be found. None of the “emergency” numbers that were listed by the builder were available, except for the Lennar one with a recording to leave a message. The message was never answered and the home consultants I reached out to simply told me they couldn’t help. So much for home warranty and standing behind your products.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Very dissapointing. Would not recommend.

  • Olivia F.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Excellent home buying experience with Lennar

  • Lilibeth P.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar lender

  • August T.
  • Verified HomeBuyer
  • May 24, 2024
  • New Caney, TX

More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Would never buy another Lennar home in future

  • Kenneth J.
  • Verified HomeBuyer
  • May 20, 2024
  • League City, TX

Honestly, I would never recommend nor purchase another Lennar home. The only positive experience was my initial walk thru 2 weeks prior to closing on my home with Lennar associate Beth. From the very start with Lennar, my sales personnel, Jimmy Zaid kicked off the negative experienc but his constant lack of communication, And most importantly empty promise of purchase price. He stated that every model of my home sells for $300,000 and that there were 3 left after looking at a model of one selling that day. Long story short after I finally got in contact with him, he stated the best price he ...

Lennar responded:
Good afternoon Kenneth, we appreciate you taking the time to share your experience with us. We are sorry to hear about your experience. I have shared your feedback with upper management for their review and assistance.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Face to Face integrations were great!

  • Michael C.
  • Verified HomeBuyer
  • May 20, 2024
  • Conroe, TX

Completing the purchase was very touchy, and communication was not the greatest. Now that we are in the home, we are having to move back out due to the flooring issues, and this has made me question the workmanship in other areas of the house. The Customer Sevice representative has been very helpful, but this process is still less than desirable and leaves doubts.

Lennar responded:
Good afternoon Michael,

I sincerely apologize for the difficulties you've encountered throughout this process. I am glad to hear your Customer Care Rep has been very helpful. I will share your concerns with upper management for their review.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Really bad customer care

  • Anonymous
  • Verified HomeBuyer
  • May 19, 2024
  • Crosby, TX

Lennar seems to only care about them selves and I almost lost my money due to the some lady named Silvia screaming and catching an attitude with me and my bank when lennar made the mistake. Horrible experience

Lennar responded:
Good afternoon.

Thank you for sharing your review with us. We are sorry to hear you had such a bad home buying experience. We hope that moving forward, we can change the way you feel about your home purchase. For general inquiries or warranty/service requests, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Don’t get a loan from lennar

  • Hanan H.
  • Verified HomeBuyer
  • May 18, 2024
  • League City, TX

The only good thing about this experience is Josh when i first bought the house. The lending process and about of defects in walkthrough, make me never want to recommend this company

Lennar responded:
Good afternoon Hanan,

Thank you for sharing your experience with us, both the positive and the areas for improvement. We're committed to making things great moving forward.

If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Process

  • Eduardo M.
  • Verified HomeBuyer
  • May 17, 2024
  • Richmond, TX

The team was great since the loan officer, the sales team,construction manager and the concierge staff,they made my process almost stress free

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Could be better

  • Makayle H.
  • Verified HomeBuyer
  • May 17, 2024
  • New Caney, TX

My whole process was very fast. Within the short period however, the loan process was very frustrating. The loan officer was difficult to reach at times plus some of the people who were working my loan lived in another time zone, making it even harder to communicate/connect with. The person who initiated the homebuying process basically disappeared after I put my down payment down. As a first time homeowner, I feel like the experience could’ve been way better.The house overall was nice until I moved in and experienced 2 roof leaks from the sealant being broken. Though it was quickly fixed, I ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Kacey was a joy to work with. So very helpful.

  • Phillip S.
  • Verified HomeBuyer
  • May 17, 2024
  • Conroe, TX

Major complaint was in the lawn. Sod was placed haphazardly. Very uneven and hazardous to walk on. High spots and low spots can cause ankle twists and tripping.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

They will ignore you once you discover major issues with house

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2024
  • New Caney, TX

Pay attention to the brickwork and shower tile work...... they will use defective material and patch them up in a very amateur way.... When you reach out about the issue they will say that is the pattern of the brick. When you don't fall for that they will ignore you and never respond again.

Lennar responded:
Good morning

We appreciate you taking the time to write this review and are sorry to hear you are having issues with your brick and shower tile. Please submit a warranty request online through your Lennar Account, this ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Beautiful and comfortable homes

  • Koshy V.
  • Verified HomeBuyer
  • May 17, 2024
  • New Caney, TX

I bought a small beautiful house. I look other houses in different fantastic designs. I recommend Lennar homes to my friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home amenities and customer service.

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2024
  • League City, TX

We are excited to be a part of the Samara Community in League City, Texas. We love the layout of our new home and all the amenities included in our purchase. The neighbors are very friendly and we look forward to many years of comfortable living here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Buying experience

  • Jan L.
  • Verified HomeBuyer
  • May 14, 2024
  • New Caney, TX

Me and my family are very thankful with Lennar mortgage. They helped us bigtime in our buying process. They walked us through the process up to the very end. They made everything easy for us. Appreciate your help and efforts Lennar without you, our dream will not be possible!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New purchase

  • Mark T.
  • Verified HomeBuyer
  • May 08, 2024
  • League City, TX

Tommy, Nancy, and John made our purchase smooth and easy. Thanks for all the help!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience

  • Favian L.
  • Verified HomeBuyer
  • May 07, 2024
  • New Caney, TX

My loan officer and real estate agent were knowledgeable and very kind and patient.They were there to answer any questions we’ve had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5