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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1056 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Houston Area

1056 Reviews in Houston Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Many people exelent, I feel like home

  • Alexander C.
  • Verified Homebuyer
  • August 08, 2024
  • Katy, TX

In general terms, I think it was a good choice to choose this residence and the LENNAR construction company, very good advisors at the service of a client. thanks for the help throughout the process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Home

  • William O.
  • Verified Homebuyer
  • August 08, 2024
  • League City, TX

The whole process was very good. We are pleased with every step

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent support from Lennar

  • Davidpaulraj A.
  • Verified Homebuyer
  • August 07, 2024
  • Katy, TX

Everything was through online. Amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with home no issues at all. But customer service Very poor. I bought this home without using real-time agent and every issue I had like getting the keys fir the home and mail box felt like I was bothering them

  • Gerson R.
  • Verified Homebuyer
  • August 02, 2024
  • New Caney, TX

Very happy with home. We got what we paid for. Very comfortable no issues at all. Everything works right so far. Move in June 2024 I recommend the value of the home. But service after purchase was not good at all. I had to go to office few time and every time felt like I was just bothering not friendly at all. Overall I love my home neighbors are great so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Best experience ever

  • Ahmad A.
  • Verified Homebuyer
  • August 01, 2024
  • Katy, TX

The process was really smooth and had the best experience with Brian loan officer. Love the new home thanks Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New HOME purchase

  • Jose R.
  • Verified Homebuyer
  • July 27, 2024
  • Rosenberg, TX

Overall, our experience went great! Very happy with the house. The sales team helped us find the house we needed and really helped us feel like comfortable the whole time. Construction manager was excellent at having the home ready grateful for that as well. Really loved our experience and would consider buying from Lennar again if we decide to relocate again. Thanks again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was explained good.

  • Nelson G.
  • Verified Homebuyer
  • July 27, 2024
  • Hockley, TX

Next house I buy I will de looking for Lennar.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience

  • Linda H.
  • Verified Homebuyer
  • July 27, 2024
  • Conroe, TX

I haven’t bought a brand new home from a big company ever. The buying experience was very professionally done. Your system of information is exceptional and closing was very smooth. I’m very thankful for the warranty. Unfortunately, since we moved in less than two months ago, we have had six warranty issues already. I am just praying that this is not going to be the case the whole time we own the house.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

First house

  • Brian H.
  • Verified Homebuyer
  • July 27, 2024
  • New Caney, TX

This being our first purchase and it being a new build, Lennar helped us along the way every step, the quality of the house is above others, when you have questions or concerns they respond quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Totally Satisfied with My Home Purchase

  • Salim H.
  • Verified Homebuyer
  • July 25, 2024
  • Conroe, TX

My experience with buying a new home was fantastic. The process was smooth, and the team was very helpful. I am completely satisfied with my new home and would highly recommend this builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lazy & sloppy work found all over new house

  • Joseph B.
  • Verified Homebuyer
  • July 23, 2024
  • Magnolia, TX

We were originally offered a chance to get a lower interest rate and then right before closing were told that there was no way to even consider lowering the interest rate, but it was kinda too late at that point for us. Our closing date was miscommunicated to us and after planning move out dates at our other place and setting up installation appointments at the new place, this delay in closing caused us to have to rush back and forth to get everything moved in half the time we expected to have. After moving in, we found multiple issues.....paint on the carpet, paint on the vinyl plank ...

Lennar responded:
Good afternoon Joseph. Thank you for taking the time to share your experience with us. We are sorry to hear about the miscommunication and the issues in your home that have had to be repaired. Moving forward, we hope we can change your sentiment to a more positive one. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Everything was great

  • Anonymous
  • Verified Homebuyer
  • July 21, 2024
  • Richmond, TX

Everything is great so far.hope to be same

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Decent House for the Money.

  • Jacob M.
  • Verified Homebuyer
  • July 21, 2024
  • Texas City, TX

Chaotic purchase. Their in house mortgage/underwriting has poor communication overall but the customer-facing people were great. The house itself is beautiful, but really frustrated with the patio especially. When I walked through the first time it looked as if the patio floods during heavy rains and I asked the builder about it and he assured me it was all construction dirt….. turns out that the patio definitely floods when it rains. Small construction/finishing errors throughout the house that aren’t huge but definitely do your walkthroughs in person and be as picky as possible. We couldn’t ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Processing and assisting me on getting my house were so easy with Lennars reliable representatives

  • Rhonwen T.
  • Verified Homebuyer
  • July 20, 2024
  • Conroe, TX

Great experienced on purchasing house from Lennar. Everyone was so helpful and knowledgeable.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Can be better

  • Fabrice A.
  • Verified Homebuyer
  • July 20, 2024
  • New Caney, TX

Shower tub can be better. It’s plastic all over driveway. They can put some scorn light. I am also the living room and bedroom. They can put some ceiling fan. And last in the kitchen, they can put some backsplash thank you.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

The Best first Home inverstment

  • Rafael A.
  • Verified Homebuyer
  • July 20, 2024
  • New Caney, TX

Great Home, excellent plan organization and Smart design. Good price for My first Home really i pay less than rent. I recomemded

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Agnes

  • Agnes N.
  • Verified Homebuyer
  • July 20, 2024
  • Rosenberg, TX

They responded so quickly and very good customer service especially Ceasar and his team!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Garbage everywhere, horrible landscaping and cheap paint

  • Michael G.
  • Verified Homebuyer
  • July 20, 2024
  • Magnolia, TX

When we first moved in to our home a few months ago, half the grass was dead, the tree in the front yard was dead, there was trash everywhere, and they did a horrible job painting the inside. There was zero prep work done to the ground before laying the sod down, and I witnessed this as I saw them do the neighbors. They left their bottles and trash and rocks in the yard and threw the sod on top of all of it. Other neighbors have stepped on pieces of metal in the yard. THIS IS A LAWSUIT IN THE MAKING. If one of my children were to have stepped on any of the junk I found in the lawn, it would ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Everything is looking & working out fine.

  • Patricia F.
  • Verified Homebuyer
  • July 20, 2024
  • Baytown, TX

I would like for other home buyers to make others happy about their new home as Lennar has done, & is doing for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service experience

  • Hien L.
  • Verified Homebuyer
  • July 20, 2024
  • Richmond, TX

I obtained my loan from Lennar Mortgage. Ryan was great to work with . He was always available for questions and kept me up to date through the entire process . Thank you Ryan

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awful closing experience

  • Jacqueline M.
  • Verified Homebuyer
  • July 19, 2024
  • Baytown, TX

Hone was made quickly and has many imperfections. The process was rushed to close on time which impacted my ability to request things to be fixed. The brick has light spots and a patch doesn't match the rest of the home. The garage isn't sealed properly allowing rodents to enter

Lennar responded:
Good afternoon Jaqueline,
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall an amazing & quick process

  • Alyssa K.
  • Verified Homebuyer
  • July 14, 2024
  • New Caney, TX

Ryan was kind and responsive. We had one minor hiccup where I felt like my closing was unnecessarily pushed but I don’t totally blame him. Mischle in finance was extremely rude and unprofessional. She was very short with me and not helpful whatsoever. We’ve also had a few not great experiences with the warranty department. Some items that were promised were then not followed through with the warranty department. They seem quick to shut down all issues brought to their attention. kept all email records and can provide upon request. On a positive note, Sydney I absolutely loved. She was ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Don’t do it

  • Anonymous
  • Verified Homebuyer
  • July 13, 2024
  • Baytown, TX

Cm was amazing, loan process was amazing. Once youre locked in that’s it! So many things done cheaply, I’d rather pay a few extra thousand and have the quality! First and last time purchasing from Lennar.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Experience

  • Anonymous
  • Verified Homebuyer
  • July 12, 2024
  • New Caney, TX

The experience when purchasing my new Lenore home was exceptionally easy and the process was very smooth. The ones responsible for helping with the processa were Exceptionally awesome. The quality is pretty good. The workmanship is fair. The landscaping I’d say was poor but other than few minor things here and there the workmanship was average, but total experience was great.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

I am happy

  • Saul M.
  • Verified Homebuyer
  • July 12, 2024
  • Humble, TX

All good during the process to get the house. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5