Lennar Reviews in Houston, TX

I had to close from out of state and the whole process was very smooth with no glitches!

The whole experience felt like buying a used car. first and last doing business with Lennar.

Brandy was a horrible sales person. Customer service was horrible they would talk over you make you feel like you’re dumb when it came to paperwork When I closed on my house the landscaping was horrible. I couldn’t even take a picture because it looked so bad. On my final walk we were told they would replace the whole thing. I would never buy a Lennar home again

Great community, nice home Adeola

The sals person doesn’t have much experience and irresponsible. The day in last year November when we first came to the sale office is also her first day at this subdivision. Both her iPad and computer didn’t work, she didn’t pay attention to what we said to her which caused misunderstanding late. She insisted us contacting a Lennar financial person at Austin, and late on she told us to switch another person at Houston. I have to register twice. Except an initial few messages, she never contacted us, and she even didn’t response to my messages on time. Furthermore, We didn’t get the full copy of our signed contract until l asked her at the time closing to our closing date. ... More

They cut corners on everything. Material, especially doors are incredibly cheap. The new house even looks like it's been lived in by other people for months. It's was dirty with lots of scratches when we took possession. We have all the photographs for evidence. The salespeople were tricky, sneaky, unwilling to help, and don't return calls most of the time. About the only tiny bright spot are the warranty/Lennar Care people who help address issues with the house. And there were tons of issues, probably more than 2 dozens. Will try to avoid Lennar in the future at all costs.

Lennar made first time home buying a miserable experience. Poor communication from every aspect possible. Very unprofessional. We will never buy another house with Lennar again.

Quality of the workmanship for the sheet rock was horrible, we had to pay out of pocket to correct some of the walls and even after that the ceiling has very bad crease's where they should have floated the sheet rock. Final walk through was somewhat helpless and those issues weren’t fix as well.

The experience was ok. The communication from our loan officer and the representative to help us buy the home was absolutely terrible. Did not explain the process to us at all and our loan officer would randomly email us at night and tell us we had to have the email responded to by the next morning. We felt in the dark all the way up to the day we were buying the house. We had no idea how much money we needed for closing and it was a very stressful time. Lost quite a few nights of sleep over stressing over our purchase. The builder and warranty lady were a pleasure to work with. But the loan officer and representative were terrible. Not very responsive or great with communication. ... More

We recently about a month ago and we are very happy with the Lennar new home. Spacious, fresh air coming in the house. There is still some issues with the mailbox key hence I have to go to the post office to pick up my mails. It's a little inconvenient at time. I hope this get resolve soon. I wish we had a small park for the kids.

What sets Lennar apart from my previous builder experience is the professionalism of their staff including the mortgage team and the construction team. Everything was on time or ahead of time. Also they use technology to make the experience easier, everything is online from title process, mortgage, home warranty, they even have a full online web page on home maintenance including step-by-step instructions on how to perform maintenance tasks. All in all the home is a nice home and the buying experience was easy, professional and stress free.

I didn’t care for the experience Lennar had to offer, from loan approval to buying. You guys talk a big talk to get us in, but I didn’t care for the final product, I’m not one to complain because I know how to fix anything. But truly Lennar if I could say sux, I would but I just can’t. Anyhoo, I will not recommend anyone to go through this experience said to say, I mean just ask my wife she has it all written down, all of Lennar’s mistakes

My sales associate was not very knowledgeable abt the questions I had and he was easily offended. The lender scrutinized our accounts and disqualified the money we had to bring to closing. The house's workmanship and materials seems well built but lacking some very important features that leave a big impression like no sprinkler system, no garage door opener, no covered back porch, no fans in any room, dining area too small for a dining table, living room too narrow, and grass is dying. Our plan is to sell as soon as possible and get into something better suited for our family.

My experience purchasing a home with Lennar was smooth and pleasant. Thuy, my sales counselor, was delightful to work with, and her optimism and diligence throughout the process were remarkable. I love the modern accents and functional design. Thank you, Thuy and Lennar Homes!

We are superhappy with the purchase of our new house, excellent decision. Highly recommend this company, but even more so with the sales agent Mr Larry, excellent attention and guidance in every step of the process. Thank you very much for your cooperation.

Bought 4 homes from Lennar over the years. Good value, great customer service!

Like I said, I still like my house and the neighborhood, but the only thing I don't like is, the seller and all staff don't care about your call or text after you parches the house. however, they should be so helpful, especially with new buyers, because that is thier first experience, but they are unfortunately not.

Love love love my new home. I love the location, the people and the community. Words can’t expressed how happy and grateful I am. Thank you Josh for making it my dream home come true.

I had been afraid for a long time to buy a house because of the stories I'd heard from other home buyers. However, my experience superseded that fear when I worked with the Lennar family! Everyone I worked with was very responsive and detailed. The lady I worked with during the underwriting process, Barbara, was the most perfect person to work with through that process. She made sure she stayed in contact and on top of every document that the underwriters needed. I so appreciated her professionalism and it kind of felt like we were friends! Overall, my buying process was the easiest process I've gone through in life. I'm glad I chose Lennar as my builder and lender! I definitely would recommend anyone to try them out. ... More

Lennar’s build quality is superb!

Lennar was a pleasure to work with that provided numerous floor plans. Questions that had about the process were answered within a business day if not shorter. The incentives received saved tons of money on appliances.

Overall, very good experience buying a Lennar home. Frank and Ryan did a good job supporting me. The quality of the home’s interior could be better. I like the all included appliances in it.

Not happy with some items that were taped to be repaired in the final walkthrough. After the home was purchase still had an issue with an item that was taped for repair

The mortgage and title company were both an absolute nightmare to work with, horrible communication, not disclosing things properly, and the layout of how things were going to work, were not at all in the order/flow. Everything was very confusing. This was the worst new home process I have ever seen. The new home concierge that we were told to contact never responded to emails. Mystic is the warranty rep, she has been awesome in following up and staying on top of items needed to be fixed (there has been a lot.) If I had only dealt with Mystic, would get 5 stars. We still have some unresolved warranty issues, I am certain they will get corrected. ... More

Overall everything was sensational as Tony the tiger would say great gggg great