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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1056 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Houston Area

1056 Reviews in Houston Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

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Customer Reviews

Barbara

  • Barbara H.
  • Verified Homebuyer
  • April 24, 2024
  • Manvel, TX

My overall home buying process with Lennar Builders was amazing. Lennar made me feel at ease. The quality and value of my home is amazing. I would recommend Lennar to any potential home buyer. Thank you, Lennar, for helping me, make, my dreams come true!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our Miller Pond home!

  • Susan G.
  • Verified Homebuyer
  • April 24, 2024
  • Rosenberg, TX

We feel ver fortunate to find such a beautiful home! We had an exceptional sales rep who helped us countless times through to the closing. We have had exceptional help from our warranty team. Very responsive to all our requests. Our home is very beautiful, quiet and sound in a perfect location. Thank you Lennar!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good

  • Li Z.
  • Verified Homebuyer
  • April 24, 2024
  • Katy, TX

It is good builder. good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This will keep me coming back.

  • Micheal R.
  • Verified Homebuyer
  • April 22, 2024
  • Willis, TX

Lennar is very thorough and easy to deal with. I did not have to 'jump-though-hoops'. Everybody I interacted with was like doing so with a friend. I will definately choose Lennar as my first choice in my next home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional team

  • Ali A.
  • Verified Homebuyer
  • April 21, 2024
  • Rosenberg, TX

Transparency, quality, thanks much. They will answer any question you ask, and assist you with your new house application.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buyers Availability

  • Ashley P.
  • Verified Homebuyer
  • April 20, 2024
  • Baytown, TX

Lennar realtor rep did not accurately provide available homes, prices, and timelines.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 3

My honest opinion I would NOT buy with LENNAR

  • Efrain G.
  • Verified Homebuyer
  • April 20, 2024
  • Baytown, TX

From the very start I had issues with the loan officer not being proactive and responding to messages in a timely manner. The day of closing my name was not spelled correctly in the title/documents. I have been in the home and there is something going on with the plumbing where the toilet does not flush properly. There were also missed parts that were not painted by the time I closed on home. I unfortunately noticed a discrepancy in the fence but since I closed on the home lennar is no longer responsible. I would NOT recommend lennar the homes are built very fast and the little details are ...

Lennar responded:
We are truly sorry for the frustration you experienced throughout the buying process and even after closing on your new home. To ensure this gets resolved quickly, I've opened a Corporate Case for you and notified upper management to review and assist in addressing your concerns.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 3

It was good experience.

  • Sujoy K.
  • Verified Homebuyer
  • April 18, 2024
  • Baytown, TX

Representative are very helpful.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

One Stop Shop

  • Jorge C.
  • Verified Homebuyer
  • April 17, 2024
  • New Caney, TX

Exceptional experience! Lennar's streamlined process made everything effortless with their in-house services. As an investor, I'm eager to purchase another home with Lennar. Many thanks!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Most everyting was great except for 2 items

  • Guillermo B.
  • Verified Homebuyer
  • April 17, 2024
  • Conroe, TX

Neither bathroom came with any towel hangers, when sink, bathroom and shower normally have one. We are willing to forego the missing top bathroom cabinets. Pavement to the front door has a couple of holes exposing inner wood. We are still very happy with the new house, but the above needs attention.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 3

Great value, ok workmanship

  • Austin L.
  • Verified Homebuyer
  • April 17, 2024
  • Baytown, TX

Had issues immediately after move in because no one noticed during the buying process the cities backflow pipe had been destroyed. Within 1 month our power failed in half the house to include HVAC due to a failure of the underground power line that was laid. There electrician partner Lennar has been almost no help. Overall I think we got the house at a good value but some I think Lennar needs to keep better tabs on the trades. It seems one doesn’t care about the damage they cause to another in pursuit of completion of their task. The issues we have had the Lennar team has worked hard ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

GREAT EXPERIENCE

  • Lilia C.
  • Verified Homebuyer
  • April 17, 2024
  • Conroe, TX

You're not going to belive this, but ten minutes before receiving the invitation to share my experience with Lennar, I was texting my siblings about the opportunity of buying a Lennar Home. Good price, excellent pre, during and post service. I LOVE MY NEW HOME!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LEARN CUSTOMERS NEEDS

  • Anonymous
  • Verified Homebuyer
  • April 17, 2024
  • Hockley, TX

Salesperson said maybe on incentives,sales manager no communication wouldn't return calls.Fencing in yard 6 inches above ground-they answer was they don't fix that. LOVE the home! But room for improvement on builderrs side

Total Score 4


Quality 5

Trustworthiness 2

Responsiveness 1

My Experience

  • Zafarzhan K.
  • Verified Homebuyer
  • April 17, 2024
  • Rosenberg, TX

I can say that this home was my first home. Thanks for Frank and Ryan for being with me in this journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Barbara

  • Barbara S.
  • Verified Homebuyer
  • April 17, 2024
  • Hockley, TX

I had to close from out of state and the whole process was very smooth with no glitches!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Not a good experience

  • Anonymous
  • Verified Homebuyer
  • April 17, 2024
  • Fulshear, TX

The whole experience felt like buying a used car. first and last doing business with Lennar.

Lennar responded:
Thank you for your feedback and review. We are saddened because you did not find your experience with us enjoyable. -Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Customer service

  • Kassandra W.
  • Verified Homebuyer
  • April 17, 2024
  • Baytown, TX

Brandy was a horrible sales person. Customer service was horrible they would talk over you make you feel like you’re dumb when it came to paperwork When I closed on my house the landscaping was horrible. I couldn’t even take a picture because it looked so bad. On my final walk we were told they would replace the whole thing. I would never buy a Lennar home again

Lennar responded:
Hi Kassandra, we are truly sorry for the experience you went through with sales and customer service. We also want to apologize for the landscaping issues that you faced when you closed on your home. Please reach out to us if you need anything else with your home. -Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Ms

  • Adeola W.
  • Verified Homebuyer
  • April 17, 2024
  • Rosenberg, TX

Great community, nice home Adeola

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Bad salesman and good customer services

  • Jian S.
  • Verified Homebuyer
  • April 17, 2024
  • Baytown, TX

The sals person doesn’t have much experience and irresponsible. The day in last year November when we first came to the sale office is also her first day at this subdivision. Both her iPad and computer didn’t work, she didn’t pay attention to what we said to her which caused misunderstanding late. She insisted us contacting a Lennar financial person at Austin, and late on she told us to switch another person at Houston. I have to register twice. Except an initial few messages, she never contacted us, and she even didn’t response to my messages on time. Furthermore, We didn’t get the full ...

Lennar responded:
Hi Jian, we are truly sorry that you had a negative experience during the homebuying process. If you need anything for your home now that you are post close, please do not hesitate to reach out. -Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 5

Terrible workmanship and material, horrible sales experience

  • Stefan N.
  • Verified Homebuyer
  • April 16, 2024
  • Rosenberg, TX

They cut corners on everything. Material, especially doors are incredibly cheap. The new house even looks like it's been lived in by other people for months. It's was dirty with lots of scratches when we took possession. We have all the photographs for evidence. The salespeople were tricky, sneaky, unwilling to help, and don't return calls most of the time. About the only tiny bright spot are the warranty/Lennar Care people who help address issues with the house. And there were tons of issues, probably more than 2 dozens. Will try to avoid Lennar in the future at all costs.

Lennar responded:
Hi Stefan, we apologize for the experience you went through when purchasing your home. We also want to apologize for the communication issues that you faced. We will use your feedback to improve. If you need anything else with your home, please let us know. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Carson & Taylor

  • Carson H.
  • Verified Homebuyer
  • April 12, 2024
  • Baytown, TX

Lennar made first time home buying a miserable experience. Poor communication from every aspect possible. Very unprofessional. We will never buy another house with Lennar again.

Lennar responded:
Hi Carson, we are truly sorry about your experience not going the way it should have. We also want to apologize about the poor communication. We will be informing our division leaders about this to help address. -Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 1

Overall Good Sales Person!

  • George R.
  • Verified Homebuyer
  • April 11, 2024
  • Mont Belvieu, TX

Quality of the workmanship for the sheet rock was horrible, we had to pay out of pocket to correct some of the walls and even after that the ceiling has very bad crease's where they should have floated the sheet rock. Final walk through was somewhat helpless and those issues weren’t fix as well.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 4

Pretty good

  • Jaiden M.
  • Verified Homebuyer
  • April 10, 2024
  • Sealy, TX

The experience was ok. The communication from our loan officer and the representative to help us buy the home was absolutely terrible. Did not explain the process to us at all and our loan officer would randomly email us at night and tell us we had to have the email responded to by the next morning. We felt in the dark all the way up to the day we were buying the house. We had no idea how much money we needed for closing and it was a very stressful time. Lost quite a few nights of sleep over stressing over our purchase. The builder and warranty lady were a pleasure to work with. But the loan ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Love our new Lennar Home

  • Jean N.
  • Verified Homebuyer
  • April 10, 2024
  • Richmond, TX

We recently about a month ago and we are very happy with the Lennar new home. Spacious, fresh air coming in the house. There is still some issues with the mailbox key hence I have to go to the post office to pick up my mails. It's a little inconvenient at time. I hope this get resolve soon. I wish we had a small park for the kids.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy, professional buying experience and quality Home

  • Karim A.
  • Verified Homebuyer
  • April 10, 2024
  • Hockley, TX

What sets Lennar apart from my previous builder experience is the professionalism of their staff including the mortgage team and the construction team. Everything was on time or ahead of time. Also they use technology to make the experience easier, everything is online from title process, mortgage, home warranty, they even have a full online web page on home maintenance including step-by-step instructions on how to perform maintenance tasks. All in all the home is a nice home and the buying experience was easy, professional and stress free.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5